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3742 Office Skills courses in Congleton delivered Online

Secretarial, PA & Office Administration Diploma

4.8(9)

By Skill Up

The Secretarial, PA & Office Administration Diploma course is designed for the people who want to exceed their

Secretarial, PA & Office Administration Diploma
Delivered Online On Demand6 days
£25

Professional Telephone Receptionist Course

By iStudy UK

Do you work from home or you need to make telephone calls for your job? Or Are you a telephone receptionsit or wish to become one? Either way, you will be learning the right telephone skills and etiquettes in this course that is specifically designed for telephone receptionist. Description: Communication is an important skill in any types of industry. You need to communicate well in your everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an effective communicator on the telephone. You will learn the necessary skills, attenuates of effectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore different forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the office or a front desk worker, you will be a communication expert through this course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course- Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00

Professional Telephone Receptionist Course
Delivered Online On Demand11 hours 40 minutes
£25

Microsoft PowerPoint Presenting Shows

By AXIOM Learning Solutions

Microsoft PowerPoint Presenting Shows
Delivered OnlineFlexible Dates
£99

Renewable Energy Systems Engineering - Advanced Diploma

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Renewable Energy Complete Course bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Renewable Energy Complete Course related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Renewable Energy Complete Course bundle will help you build a solid foundation to become a proficient worker in the sector. This Renewable Energy Complete Course Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Solar Energy Course 2: Sustainable Energy, Development and Environmental Impacts Course 3: Oil and Gas Industry Course 4: Petroleum Refining Demystified Course 5: Online Course in Conservation Course 6: Environment Management Course 7: Environmental Health Course 8: Environmental Law 2021 Course 9: Meteorology Course 10: Land Management Course 11: Diploma in Water Treatment Course 12: Forestry Course 13: Agricultural Science Course 14: Botany Course 15: Wildlife Rescue and Rehabilitation Course 16: Architectural Studies Course 17: Cleaning: Disinfection, Waste Management and Chemical Safety Course 18: COSHH (Control of Substances Hazardous to Health) - Awareness Course 19: Spill Management Training Course 20: Horticulture & Organic Gardening Course 21: Homesteading Diploma Course 22: Floristry Academy Diploma Course 23: Arboriculture Course 24: Marine Biology Course - Online Diploma Course 25: Garden Design Course 26: Escaping Consumerism Course 27: Administration of Emergency Medical Gases Course 28: Accredited level 3 Oceanography Diploma Course 29: Hydrogen Sulphide Training: Safety and Awareness in Hazardous Environments Course 30: Public Realm Manager's Guide: Urban Planning and Management Course 31: Solar & Thermal Energy: Harnessing Renewable Power Sources Course 32: Sustainable Management of Renewable Energy Resources 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Renewable Energy Complete Course bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field Course 1: Solar Energy Understand the principles of solar energy generation and its applications in various sectors. Learn to design and implement solar energy systems, including photovoltaic and solar thermal systems. Gain knowledge about the environmental and economic benefits of solar energy and its role in sustainable development. Course 2: Sustainable Energy, Development and Environmental Impacts Explore the concept of sustainable energy and its significance in addressing environmental challenges. Analyze the environmental impacts of different energy sources and their contribution to sustainable development. Develop strategies for promoting sustainable energy practices in various industries. Course 3: Oil and Gas Industry Gain insights into the fundamentals of the oil and gas industry, including exploration, production, and distribution. Understand the economic and geopolitical factors influencing the global oil and gas market. Learn about environmental regulations and sustainability practices within the industry. Course 4: Petroleum Refining Demystified Comprehend the processes involved in petroleum refining and its role in producing various fuel products. Analyze the challenges and technologies associated with cleaner and more efficient refining. Gain knowledge of safety measures and environmental considerations in petroleum refining. This Renewable Energy Complete Course Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Course 5: Online Course in Conservation Learn about the principles and methods of conservation biology and ecology. Understand the importance of biodiversity conservation and ecosystem management. Explore practical approaches to conserving natural resources and protecting endangered species. Course 6: Environment Management Develop skills in environmental management, including planning, monitoring, and assessment. Explore strategies for sustainable resource use and pollution control. Understand the regulatory frameworks and compliance requirements in environmental management. Course 7: Environmental Health Gain knowledge of environmental factors that impact public health. Learn about epidemiological methods for assessing and managing environmental health risks. Explore strategies for improving air and water quality and preventing environmental-related diseases. Course 8: Environmental Law 2021 Understand the legal frameworks and regulations governing environmental protection. Analyze case studies and recent developments in environmental law. Learn about compliance, enforcement, and the role of stakeholders in environmental legal issues. Course 9: Meteorology Acquire a foundational understanding of meteorology and weather forecasting. Learn about the science behind atmospheric phenomena and climate patterns. Explore the practical applications of meteorology in various industries. Course 10: Land Management Develop skills in land use planning, conservation, and sustainable land management. Learn about land tenure systems, property rights, and land-related policies. Explore techniques for land assessment, soil conservation, and land-use decision-making. Course 11: Diploma in Water Treatment Understand the principles of water treatment processes and their importance in ensuring clean and safe drinking water. Gain knowledge of various water treatment technologies and their applications in addressing water quality issues. Learn about the regulatory standards and quality control measures in water treatment. Course 12: Forestry Develop an understanding of forestry practices, including tree cultivation, maintenance, and sustainable harvesting. Explore the ecological and environmental aspects of forest ecosystems and biodiversity conservation. Learn about forestry management strategies and their role in sustainable resource utilization. Course 13: Agricultural Science Gain insights into the science of agriculture, including crop cultivation, soil management, and pest control. Understand the principles of sustainable farming and the use of technology in modern agriculture. Explore the challenges and opportunities in the agricultural sector. Course 14: Botany Study the fundamentals of botany, including plant anatomy, physiology, and taxonomy. Learn about plant diversity and the role of plants in ecosystems and human societies. Explore the applications of botany in fields such as agriculture, medicine, and conservation. Course 15: Wildlife Rescue and Rehabilitation Develop skills in rescuing and caring for injured or orphaned wildlife. Learn about wildlife rehabilitation techniques and ethical considerations. Understand the legal and regulatory aspects of wildlife rescue and rehabilitation. Course 16: Architectural Studies Explore the principles of architectural design, construction, and planning. Gain knowledge of architectural history and various architectural styles. Learn about sustainable architecture and its role in contemporary design. Course 17: Cleaning: Disinfection, Waste Management and Chemical Safety Understand the importance of cleaning, disinfection, and waste management in various settings. Learn about safe handling of chemicals and hazardous substances. Explore best practices for maintaining cleanliness and hygiene. Course 18: COSHH (Control of Substances Hazardous to Health) - Awareness Gain awareness of the COSHH regulations and their significance in workplace safety. Learn to identify hazardous substances and assess associated risks. Understand the measures and controls for safe handling of hazardous materials. Course 19: Spill Management Training Develop skills in responding to chemical spills and hazardous material incidents. Learn about containment and cleanup procedures for different types of spills. Understand the importance of risk assessment and prevention in spill management. Course 20: Horticulture & Organic Gardening Explore the principles of horticulture and organic gardening practices. Learn about plant propagation, soil health, and sustainable gardening techniques. Gain knowledge of organic pest control and environmentally friendly gardening. Course 21: Homesteading Diploma Gain knowledge and practical skills related to homesteading, including food production, self-sufficiency, and sustainable living. Learn about the principles of permaculture and how to create a self-sustaining homestead. Understand the basics of animal husbandry, crop cultivation, and homestead design. Course 22: Floristry Academy Diploma Develop expertise in floral design, arranging, and creating stunning flower arrangements. Learn about the different types of flowers, foliage, and their care and maintenance. Explore the art of floristry for various occasions, from weddings to special events. Course 23: Arboriculture Understand the science and practice of arboriculture, including tree care, maintenance, and preservation. Learn about tree biology, pruning techniques, and risk assessment in tree management. Gain knowledge of urban forestry and the importance of trees in urban environments. Course 24: Marine Biology Course - Online Diploma Explore marine ecosystems, biodiversity, and the role of marine organisms in aquatic environments. Learn about marine conservation, environmental threats, and the importance of protecting marine life. Gain insights into the field of marine biology and its relevance in scientific research. Course 25: Garden Design Develop skills in garden design, landscape planning, and creating outdoor spaces. Learn about garden styles, plant selection, and principles of garden aesthetics. Understand the practical aspects of garden construction and maintenance. Course 26: Escaping Consumerism Explore the concept of consumerism and its impact on individuals and society. Learn strategies for reducing consumption, living more sustainably, and embracing minimalism. Gain insights into the benefits of conscious consumer choices and alternative lifestyles. Certification After studying the complete Renewable Energy Complete Course training materials, you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Course 27: Administration of Emergency Medical Gases Acquire knowledge of emergency medical gases, their uses, and safe administration. Learn about the regulatory requirements and guidelines for handling medical gases in emergencies. Develop skills in responding to medical emergencies that require the use of medical gases. Course 28: Accredited level 3 Oceanography Diploma Explore the field of oceanography, including ocean dynamics, marine ecosystems, and climate science. Gain knowledge of oceanographic research methods and data analysis techniques. Understand the role of oceanography in addressing environmental challenges. Course 29: Hydrogen Sulphide Training: Safety and Awareness in Hazardous Environments Learn about the properties of hydrogen sulphide (H2S) and its hazards in industrial environments. Acquire skills in detecting, preventing, and responding to H2S emergencies. Understand safety protocols and equipment used in H2S-prone settings. Course 30: Public Realm Manager's Guide: Urban Planning and Management Explore urban planning principles, city management, and the role of public realm managers. Learn about urban design, public spaces, and strategies for enhancing the quality of urban life. Gain insights into sustainable urban development and effective public realm management. Course 31: Solar & Thermal Energy: Harnessing Renewable Power Sources Understand the principles of solar and thermal energy generation and their applications. Learn about renewable energy technologies, including solar panels and thermal systems. Explore the benefits of harnessing solar and thermal energy for sustainable power generation. Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Renewable Energy Complete Course bundle! This bundle is also ideal for professionals looking for career advancement. Renewable Energy Researcher Clean Energy Advocate Solar Installation Manager Wind Farm Operations Manager Biomass Energy Developer Climate Change Analyst Sustainability Director Renewable Energy Auditor Biofuel Production Technician Solar Panel Inspector Green Supply Chain Manager Energy Policy Analyst Wind Turbine Designer Solar Project Coordinator Energy Storage Specialist Geothermal Plant Operator Hydropower Plant Manager Environmental Consultant Renewable Energy Consultant Clean Energy Project Manager Sustainable Architecture Designer Energy Efficiency Engineer Renewable Energy Planner Carbon Emissions Analyst Biomass Fuel Technician Solar Power Plant Manager Wind Energy Researcher Energy Management Analyst Renewable Energy Technician Bioenergy Analyst Solar Power Systems Designer Wind Turbine Maintenance Technician Hydropower Systems Engineer Environmental Scientist Sustainable Business Manager Green Energy Policy Advisor Wind Turbine Blade Technician Solar Energy Systems Engineer Sustainable Transportation Planner Renewable Energy Sales Representative Biomass Energy Systems Designer Carbon Offset Specialist Climate Risk Analyst Geothermal Energy Researcher Energy Efficiency Consultant Solar Energy Analyst Green Building Project Manager Wind Turbine Tower Technician Hydropower Plant Engineer Environmental Educator Clean Energy Investment Analyst Renewable Energy Project Developer Sustainable Product Designer Green Supply Chain Analyst Energy Policy Researcher Wind Energy Systems Engineer Solar Panel Manufacturing Technician Biofuel Production Engineer Energy Efficiency Auditor Hydropower Project Coordinator Environmental Impact Analyst Sustainable Agriculture Specialist Renewable Energy Market Analyst Biomass Power Plant Manager Solar Energy Systems Installer Wind Farm Construction Manager Green Energy Consultant Wind Turbine Systems Engineer Requirements Course 32: Sustainable Management of Renewable Energy Resources Develop expertise in the sustainable management of renewable energy sources. Learn about energy policy, renewable energy systems, and their environmental impact. Explore strategies for integrating renewable energy into existing energy grids and systems. Career path Renewable Energy Engineer Solar Power Technician Wind Turbine Technician Biomass Plant Operator Energy Analyst Energy Consultant Sustainability Coordinator Solar Sales Consultant Wind Energy Project Manager Green Building Consultant Energy Efficiency Specialist Geothermal Technician Hydropower Engineer Environmental Compliance Analyst

Renewable Energy Systems Engineering - Advanced Diploma
Delivered Online On Demand7 days
£259

Online Telephone Receptionist Training

4.3(43)

By John Academy

Overview Convincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job easy for you with our exclusive Online Telephone Receptionist Course. This course is designed to deliver quality training and prepare you for the responsibilities. The course is divided into 12 informative modules. These modules will teach you the key skills you need to become a proficient telephone receptionist. Here, you will also get to learn how to represent your organisation in the right manner. Furthermore, the course will help you work on your time management and organisational skills. By the end of the course, you will be able to establish effective communication through the telephone.  So, what are you waiting for join today and start learning! Course Preview Learning Outcomes Acquire the core business telephone skills Learn how to properly represent your boss and your organisation Improve your time management and organisation skills Grasp the strategies for effective communication Familiarise yourself with the challenges associated with this role Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Telephone skills Time management Organising Who Should Take this Online Telephone Receptionist Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Telephone Receptionist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Telephone Receptionist Course Certification After completing and passing the Online Telephone Receptionist Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Online Telephone Receptionist Course will equip you with effective skills and abilities and help you explore career paths such as  Personal Secretary Receptionist Office Admin Module 01: Additional Challenges Additional Challenges 00:07:00 Module 02:Communication (I) Communication (I) 00:07:00 Module 03: Communication (II) Communication (II) 00:08:00 Module 04:Core Skills Required Core Skills Required 00:11:00 Module 05:Organizing and Planning (I) Organizing and Planning (I) 00:07:00 Module 06: Organizing and Planning (II) Organizing and Planning (II) 00:07:00 Module 07: Self-Management (I) Self-Management (I) 00:07:00 Module 08: Self-Management (II) Self-Management (II) 00:07:00 Module 9:Time Management (I) Time Management (I) 00:07:00 Module 10:Time Management (II) Time Management (II) 00:08:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Online Telephone Receptionist Training
Delivered Online On Demand1 hour 16 minutes
£24.99

Office Administration Certificate

4.9(27)

By Apex Learning

Overview Earn respect and admiration of any dynamic organisation by mastering the skills of quality Administration and making the role your own. This comprehensive course is packed full of office and business Administration guidance that will enable you to run a business successfully. The Office Administration Certificate course has been compiled and constructed with the help of industry professionals and provides expert tuition on office and business principles. You will be taught not only how to handle departmental communications and financial responsibility, but also how to supervise Human Resources and provide inspirational leadership. Make yourself a candidate for excellence with us. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Administration Certificate. It is available to all students, of all academic backgrounds. Requirements Our Office Administration Certificate is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 12 lectures • 07:08:00 total length •Module 1: Introduction to Office Administration: 00:17:00 •Module 2: Skills of an Effective Administrator: 00:18:00 •Module 3: Business Writing Skills: 00:39:00 •Module 4: Communication Skills: 00:27:00 •Module 5: Managing Meetings and Giving Feedback: 01:29:00 •Module 6: Organisational Skills: 01:18:00 •Module 7: Telephone Etiquette: 01:09:00 •Module 8: Negotiation Techniques: 00:18:00 •Module 9: Conflict Management: 00:16:00 •Module 10: Stress Management: 00:18:00 •Module 11: Time Management: 00:39:00 •Assignment - Office Administration Certificate: 3 days

Office Administration Certificate
Delivered Online On Demand7 hours 8 minutes
£12

The Reception Workstation

By OnlineCoursesLearning.com

Introduction: The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line. Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers. This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace. Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one. At the conclusion of this course, you should be able to create a high-impact, efficient workstation.   What You Will Learn: How a well-designed reception area ensures your customers always have a positive first impression The kind of atmosphere you should try to create throughout your reception area How to promote productivity within your organisation The specific points you need to consider when designing a reception area Why you should focus on hiring a well-trained receptionist Benefits of Taking This Course Get a step-by-step guide on creating a well-designed reception space Learn how to properly furnish your reception area If you work in office administration, learn how you can use your workspace to improve the overall working environment If you work in management, learn tips and tricks you can use to develop a better reception area If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist

The Reception Workstation
Delivered Online On Demand
£50

Microsoft Office QLS Diploma

By Imperial Academy

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

Microsoft Office QLS Diploma
Delivered Online On Demand
£119

Exam MS-100 Microsoft 365 Identity and Services Course

By Packt

This course will help you pass the Microsoft 365 Identity and Services (Exam MS-100) certification and demonstrate a detailed understanding of evaluating, planning, migrating, deploying, and managing Microsoft 365 services.

Exam MS-100 Microsoft 365 Identity and Services Course
Delivered Online On Demand7 hours 3 minutes
£93.99

Advanced Reporting & Analytics with Power BI

4.3(6)

By dbrownconsulting

Learn advanced concepts in DAX, Data Modeling, Power BI architectural design, and more.

Advanced Reporting & Analytics with Power BI
Delivered OnlineJoin Waitlist
£900