3752 Office Skills courses in Congleton delivered Online

In a workplace where information moves faster than the office kettle boils, confidentiality is no longer a courtesy – it's a professional necessity. This CPD-accredited course delivers a detailed look at the principles, boundaries, and expectations surrounding workplace confidentiality. From sensitive employee data to corporate secrets, understanding what to share (and more importantly, what not to) can mean the difference between trust and tribunal. Designed for employees and managers across all sectors, this course explores legal obligations, internal protocols, and ethical responsibilities with a tone that’s as clear as it is cautious. Whether you're dealing with HR files or whispers by the watercooler, you’ll gain essential awareness of the dos and don’ts when it comes to information protection. No jargon, no lectures – just straight-talking, professionally structured content to help ensure that what happens in the workplace, stays in the workplace. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Workplace Confidentiality - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Workplace Confidentiality - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Workplace Confidentiality - CPD Accredited training.

Through this Administrative Assistant Training Course course, learn the required knowledge and training to manage office administration. This course includes admin support, administrative management, customer relations & dealings, professional telephone receptionist skills and much more. This course is a complete guide for you with all required skills of a professional administrator. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Administrative Assistant Training Course Module 1: Introduction to Admin Support Assistant 00:17:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Business Etiquette 00:19:00 Module 5: Mail Services and Shipping 00:34:00 Module 6: Travel Arrangements 00:25:00 Module 7: Organising Meeting and Conferences 00:25:00 Module 8: Diary Management and Note taking 00:21:00 Module 9: Time Management 00:35:00 Module 10: Record Keeping and Filing Systems 00:30:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:25:00 Module 13: Communication Skills 00:27:00 Module 14: Customer Service 00:18:00 Module 15: Effective Planning and Scheduling 00:48:00 Module 16: Invoicing/Petty Cash 00:27:00 Mock Exam Mock Exam - Administrative Assistant Training 00:20:00 Final Exam Final Exam - Administrative Assistant Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Follow your dreams by enrolling on the Legal Secretary and Minute Taking course today and develop the experience, skills and knowledge you need to enhance your professional development. Legal Secretary and Minute Taking will help you arm yourself with the qualities you need to work towards your dream job. Study the Legal Secretary and Minute Taking training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Legal Secretary and Minute Taking course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Legal Secretary and Minute Taking course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Legal Secretary and Minute Taking course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Legal Secretary and Minute Taking course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Legal Secretary and Minute Taking course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Legal Secretary and Minute Taking course. The Legal Secretary and Minute Taking course is designed by industry experts and is tailored to help you learn new skills with ease.  The Legal Secretary and Minute Taking is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Legal Secretary and Minute Taking when it suits you. Access the Legal Secretary and Minute Taking course modules from any internet-enabled device, including computers, tablets, and smartphones. The Legal Secretary and Minute Taking course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Legal Secretary and Minute Taking now and start learning instantly! What You Get Out Of Studying Legal Secretary and Minute Taking With Janets: Receive a digital Certificate upon successful completion of the Legal Secretary and Minute Taking course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Legal Secretary and Minute Taking training course is delivered through Janets' online learning platform. Access the Legal Secretary and Minute Taking content from any internet-enabled device whenever or wherever you want to. The Legal Secretary and Minute Taking course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Legal Secretary and Minute Taking course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Legal Secretary and Minute Taking course. After successfully passing the Legal Secretary and Minute Taking course exam, you will be able to apply for a CPD-accredited certificate as proof of your Legal Secretary and Minute Taking qualification. Certification All students who successfully complete the Legal Secretary and Minute Taking course can instantly download their digital certificate. You can also purchase a hard copy of the Legal Secretary and Minute Taking course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Legal Secretary and Minute Taking is ideal for those who already work in this sector or are an aspiring professional. This Legal Secretary and Minute Taking course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Legal Secretary and Minute Taking is open to all students and has no formal entry requirements. To study the Legal Secretary and Minute Taking course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Legal Secretary and Minute Taking is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Legal Secretary and Minute Taking and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:15:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:00:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 01:00:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Legal Secretary and Minute Taking 00:30:00 Final Exam Final Exam- Legal Secretary and Minute Taking 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Course Overview Are you looking to gain a new in-demand skill from the comfort of your home? Well, look no further; you've come to the right place! Our easy-to-follow Workplace Productivity Hacks will provide you with all the deep knowledge and insight you need to know about this topic. This comprehensive course has been broken down into several manageable modules, which we believe will assist you to easily grasp each concept - from the fundamental to the more advanced aspects of the course.  Learn the most in-demand skills from the safety & comfort of your home. Enjoy the freedom to learn at your own comfortable pace and prepare yourself for the market of the future. Learning Outcomes Whether you are an aspiring professional or a complete beginner, this course will improve your expertise and boost your CV with key skills and an accredited certification attesting to your knowledge. Entry Requirement This course is available to all learners of all academic backgrounds.Learners should be aged 16 or over to undertake the qualification.Some basic understanding of the English language and numeracy. Why choose us? Affordable, engaging & high-quality e-learning study materials;Tutorial videos/materials from the industry-leading experts;Study in a user-friendly, advanced online learning platform;Efficient exam systems for the assessment and instant result;The UK & internationally recognized accredited qualification;Access to course content on mobile, tablet, or desktop from anywhere, anytime;The benefit of career advancement opportunities;24/7 student support via email. Will I receive a certificate of completion? After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £29 or in PDF format at the cost of £19. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Career path Workplace Productivity Hacks is a useful qualification to possess and would be beneficial for any related profession or industry. Course Curriculum Module 01: Ways to Improve Workplace Productivity Ways to Improve Workplace Productivity 00:41:00 Module 02: Organisational Skills to Improve Productivity Organisational Skills to Improve Productivity 00:21:00 Module 03: Productive Communication Skills in the Workplace Productive Communication Skills in the Workplace 00:29:00 Module 04: Time Management Time Management 00:41:00 Module 05: Conflict Management Conflict Management 00:16:00 Module 06: Health, Safety and Wellness in the Workplace Health, Safety and Wellness in the Workplace 00:29:00 Module 07: Managing Stress and Coping Anxiety in the Workplace Managing Stress and Coping Anxiety in the Workplace 00:28:00

Introducing a revolutionary course that will transform your skills as an administrative assistant. From mastering impeccable business telephone etiquette to orchestrating flawlessly organised meetings, our curriculum is meticulously designed to elevate your administrative prowess. Enrol today and unlock the key to professional excellence. Learning Outcomes: Gain essential skills for effective administrative support assistance. Develop professional telephone etiquette and communication skills. Represent your boss and company with professionalism and integrity. Demonstrate business etiquette and protocol in various work settings. Master tasks such as mail services, travel arrangements, and meeting organisation. Acquire organisational, time management, and record-keeping abilities. Why would you choose the Administrative Assistant course from Compliance Central: Lifetime access to Administrative Assistant course materials Full tutor support is available from Monday to Friday with the Administrative Assistant course Learn Administrative Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Administrative Assistant course Accessible, informative Administrative Assistant learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Administrative Assistant bundle Study Administrative Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Administrative Assistant Course Improve your chance of gaining in demand skills and better earning potential by completing the Administrative Assistant Administrative Assistant Curriculum Breakdown of the Administrative Assistant Course Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become administrative assistants. Office support staff seeking to enhance their skills. Graduates entering the administrative field. Professionals transitioning to administrative roles. Anyone interested in gaining comprehensive administrative skills. Employees looking to advance in their current administrative positions. Requirements To enrol in this Administrative Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Administrative Assistant - Average Salary: £22,000 to £26,000 Office Administrator - Average Salary: £18,000 to £24,000 Executive Assistant - Average Salary: £26,000 to £36,000 Office Manager - Average Salary: £25,000 to £35,000 Personal Assistant - Average Salary: £23,000 to £32,000 Secretary - Average Salary: £18,000 to £26,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Be it at our office or our home, Administrative Management comes in handy every day. With this innovative course, learn how to crack the code of any administrative procedure by following some simple steps. What to include in a binder and what not to include, maintaining it, planning succession and business continuity, collecting and utilising the right administrative tools are a few among the vast number of areas this course will explore. These will ensure a smooth working environment for your organisation. Learning Outcomes: Get an overview of different administrative procedures you will have to perform and manage Recognise the right administrative tools and learn how to use them properly Gain insight into company policies on leave, absences, salary etc Empower yourself to perform tasks confidently Meet expectations and provide great customer service Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for? This course is a must for anybody looking to start an administrative career in any business sector. It will also be fruitful to anyone aspiring for a more senior role in their company's secretarial and clerical departments.  Career Path The course is suitable for those in the roles of; Personal Assistant Secretary Administrator Office clerk Receptionist Office administrator Any senior role in PR Senior executive role in HR Requirements This Administration Support Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01- Introduction to Administration Support Getting Started 00:05:00 Module 02- Tools for Effective Administration Support Gathering the Right Tools 00:10:00 Module 03- Effective Guides for Administration Support Policy on Absences 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

📚 Unlock Your Potential: Administrative Assistant Course! 🖇️ Are you ready to embark on a career as an efficient and indispensable administrative assistant? Enroll in our Administrative Assistant Course, a comprehensive program meticulously crafted to equip you with the essential skills and knowledge needed to thrive in administrative roles. Join us on a transformative journey where organization, communication, and efficiency are the keys to success. 🌟 Module 1: Introduction to Administrative Assistance Begin your journey with Module 1, where you'll gain a comprehensive understanding of the role and responsibilities of administrative assistants. Learn the foundational principles that underpin effective administrative support, setting the stage for your success. 💻 Module 2: Office Technology and Equipment Master the tools of the trade in Module 2. Explore a range of office technologies and equipment, from software applications to hardware devices, empowering you to leverage technology to streamline administrative tasks and enhance productivity. 🗂️ Module 3: Organizational Skills and Task Prioritization Optimize your organizational skills in Module 3. Discover techniques for managing workflows, prioritizing tasks, and maintaining efficient systems, ensuring that you can juggle multiple responsibilities with ease and effectiveness. 📝 Module 4: Business Correspondence and Documentation Refine your communication skills in Module 4. Learn the art of crafting professional business correspondence, including emails, memos, and reports, and hone your documentation skills to ensure accuracy and clarity in all written communications. 🤝 Module 5: Meeting and Event Coordination Become a master of coordination in Module 5. Explore the ins and outs of meeting and event planning, from scheduling and logistics to execution and follow-up, ensuring that every gathering runs smoothly and efficiently. 💬 Module 6: Office Communication and Interpersonal Skills Cultivate your interpersonal skills in Module 6. Learn to navigate office dynamics, communicate effectively with colleagues and stakeholders, and build positive working relationships that contribute to a harmonious and productive workplace environment. 🧳 Module 7: Travel Arrangements and Expense Management Become a logistical wizard in Module 7. Explore the intricacies of travel arrangements and expense management, mastering the art of coordinating travel itineraries, accommodations, and expenses with precision and efficiency. 🗄️ Module 8: Records Management and Data Security Ensure compliance and confidentiality in Module 8. Learn best practices for records management and data security, including file organization, document retention policies, and measures to safeguard sensitive information. 🚀 Why Choose Our Administrative Assistant Course? Comprehensive Curriculum: Covering all essential aspects of administrative support, ensuring that you are well-prepared for the demands of the role. Practical Applications: Engage in hands-on exercises, case studies, and simulations to reinforce learning and build practical skills. Expert Instruction: Learn from experienced administrative professionals who bring real-world insights and expertise to the course. Career Advancement: Gain a valuable credential that can open doors to a wide range of administrative opportunities and career advancement prospects. 🎓 Who Should Enroll? Aspiring Administrative Assistants Office Administrators Executive Assistants Office Managers Anyone Seeking to Enhance Administrative Skills 🌐 Empower Your Career Today! Elevate your administrative skills and unlock new opportunities in the dynamic world of office support. Enroll now in the Administrative Assistant Course and take the first step toward a rewarding and fulfilling career as a trusted administrative professional. Your journey to success starts here! 🚪🔑📊 Course Curriculum Module 1 Introduction to Administrative Assistance. Introduction to Administrative Assistance. 00:00 Module 2 Office Technology and Equipment. Office Technology and Equipment. 00:00 Module 3 Organizational Skills and Task Prioritization. Organizational Skills and Task Prioritization. 00:00 Module 4 Business Correspondence and Documentation. Business Correspondence and Documentation. 00:00 Module 5 Meeting and Event Coordination. Meeting and Event Coordination. 00:00 Module 6 Office Communication and Interpersonal Skills. Office Communication and Interpersonal Skills. 00:00 Module 7 Travel Arrangements and Expense Management. Travel Arrangements and Expense Management. 00:00 Module 8 Records Management and Data Security. Records Management and Data Security. 00:00

The Corporate Receptionist is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Corporate Receptionist consists of several modules that take around 6 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:24:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Communication Skills Communication Skills 00:25:00 Module 11: Customer Service Customer Service 00:16:00 Module 12: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 13: Invoicing/Petty Cash Invoicing/Petty Cash 00:27:00 Mock Exam Mock Exam - Corporate Receptionist 00:20:00 Final Exam Final Exam - Corporate Receptionist 00:20:00 Assignment Assignment - Corporate Receptionist 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description Register on the Office 365 End User today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Office 365 End User course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.   Course Content Office 365 End User Module 01: Introduction to Office 365 00:57:00 Module 02: Email, Contacts & Calendar 00:55:00 Module 03: Teams- OneDrive 01:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Microsoft Office is an office suite that can be used for business as well as for personal use. Although Microsoft Office is already rich with features and essential for productivity, with each new release, it continues to improve and enhance the office package. It's a wise investment for both your professional and personal life if you learn how to use Microsoft Office. Our Microsoft Office 2013 Complete Course course will help you hone your skills in Microsoft Office and take them to an advanced level.  This Microsoft Office 2013 Complete Course course involves advanced lessons on Word, Excel, PowerPoint, Access and Outlook. Throughout this course, learners will go through the practical skills, knowledge, and information needed to make full use of Microsoft Office apps. They'll explore all the key areas related to these applications and their proper utilisation.  Now is your chance to show potential employers that you are confident and comfortable with using Microsoft Office applications. Enrol now and explore the more complex features and tools of Microsoft Office.  Learning Outcomes:  Gain sufficient knowledge of the advanced features of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook Understand how to produce standard documents using Microsoft Word Familiarise with the key skills to master Microsoft Excel worksheets Get a solid understanding of advanced accounting calculations Develop your creative PowerPoint presentation skills Familiarise with advanced editing and formatting tasks in Microsoft Word Understand how to perform advanced email tasks and learn how to manage Outlook data Learn how to create forms and reports using Microsoft Access Familiarise with PowerPoint's research tools and learn how to use these tools for preparing a presentation Learn how to create pivot tables and pivot charts and understand grouping and outlining data Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Microsoft Word Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with the Word Window 01:00:00 Module Three - Advanced Editing and Formatting Tasks 01:00:00 Module Four - Working with Illustrations 01:00:00 Module Five - Formatting Pictures 01:00:00 Module Six - Adding SmartArt 01:00:00 Module Seven - Adding Tables 01:00:00 Module Eight - Inserting Special Objects 01:00:00 Module Nine - Working with Document References 01:00:00 Module Ten - Reviewing Your Document 01:00:00 Module Eleven - Using Comments and Tracking 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Word Advanced Level 00:00:00 Microsoft Excel Advanced Level Module One - Getting Started 01:00:00 Module Two - SmartArt and Objects 01:00:00 Module Three - Auditing 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Working with Charts 01:30:00 Module Six - Creating Pivot Tables and Pivot Charts 01:00:00 Module Seven - Macros 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What If Analysis 01:00:00 Module Ten - Managing Your Data 02:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel - Advanced Level 00:00:00 Microsoft PowerPoint Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Shapes 01:00:00 Module Three - Working with Text Boxes 01:00:00 Module Four - Adding SmartArt 01:00:00 Module Five - Advanced Drawing Tasks 01:00:00 Module Six - Adding Tables 01:00:00 Module Seven - Inserting Audio and Video 01:00:00 Module Eight - PowerPoint's Research Tools 01:00:00 Module Nine - Preparing for Your Presentation 01:00:00 Module Ten - Using Slide Masters 01:00:00 Module Eleven - Advanced Presentation Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint Advanced Level 00:00:00 Microsoft Access Advanced Level Module One - Getting Started 00:30:00 Module Two - Using App Views 01:00:00 Module Three - Customizing Apps, Part One 01:00:00 Module Four - Customizing Apps, Part Two 01:00:00 Module Five - Working with More Record Tasks 01:00:00 Module Six - Using Advanced Field Tasks 01:00:00 Module Seven - Working in Table Design View 01:00:00 Module Eight - Working with the Expression Builder 01:00:00 Module Nine - Working with External Data 01:00:00 Module Ten - Creating Queries 01:00:00 Module Eleven - Creating Forms and Reports 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access Advanced Level 00:00:00 Microsoft Outlook Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Messages 01:00:00 Module Three - Customizing Your Profile 01:00:00 Module Four - Advanced Email Tasks 01:00:00 Module Five - Managing Junk Mail 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More With Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Printing 01:00:00 Module Eleven - Managing Outlook Data 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities- Microsoft Outlook Advanced Level 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.