3093 Office Skills courses delivered On Demand

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Master the use of Google G Suite to boost your productivity and enjoy the benefits of business email, video conferencing, online storage and file sharing with the intensive Google G Suite Essential Training course. Google G Suite, formerly known as Google Apps, is a collection of applications or collaborative productivity apps, especially for email that includes Google Drive, Google Docs, Slides, and Drawings, Google Sheets and Forms, Google Hangouts, Google Calendar, and Google sites. A G suit email looks like any Gmail account. The only difference is G Suit email will be like example@yourdomail.com instead of the Gmail account like example@gmail.com. Google G Suit provides business professional email, shared calendars, online document editing and storage, video meetings, and much more. Throughout the course, you will learn the essential features of Google G suits such as navigating in the G-Suite (Google Apps) environment, storing documents by using Google Drive, communicating using Google Hangouts, and collaborating by using Google Sites. Then the course shows you how to manage your schedules using Google calendar. Finally, the course teaches you how to collaborate and share files with Google Docs, Slides, and Drawings, Google Sheets and Forms. In short, the course covers all the essential features and functions of the Productivity app Google G Suite. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Google G Suite Essential Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Google G Suite Essential Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Lesson 1: About G Suite TOPIC A Overview 00:05:00 TOPIC B Signing In 00:15:00 Lesson 2: Google Drive TOPIC A Getting Started with Google Drive 00:15:00 TOPIC B Work with Files 00:15:00 TOPIC C Organize and Search Google Drive 00:15:00 Lesson 3: Google Docs (Part 1) TOPIC A Getting Started with Google Docs 00:15:00 TOPIC B Composing and Editing Google Docs (Part 1) 00:15:00 TOPIC C Composing and Editing Google Docs (Part 2) 00:15:00 Lesson 4: Google Docs (Part 2) TOPIC A Working with Images and Tables 00:15:00 TOPIC B Collaborate with Google Docs 00:15:00 TOPIC C Reviewing and Distributing Documents 00:15:00 Lesson 5: Google Sheets TOPIC A Getting Started with Google Sheets 00:15:00 TOPIC B Editing Spreadsheets 00:15:00 TOPIC C Working with Spreadsheet Data 00:15:00 TOPIC D Formatting and Finalizing Spreadsheets 00:15:00 Lesson 6: Google Slides TOPIC A Getting Started with Google Slides 00:15:00 TOPIC B Formatting a Presentation 00:15:00 TOPIC C Editing Google Slides 00:15:00 TOPIC D Presenting and Sharing Google Slides 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

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Step into the world of front office operations with 'The Reception Workstation,' a course designed to elevate your professional skills in the heart of customer interaction. Picture yourself as the first point of contact, where each guest's experience begins with your greeting. The course starts with an engaging introduction to the reception role, laying the groundwork for what it takes to be the face of an organisation. It's not just a job; it's an art form that combines efficiency, professionalism, and warmth. As you journey through the modules, you will discover the core skills essential for a stellar receptionist. From mastering the nuances of the reception area to handling phone calls with grace and managing messages with precision, each module is a step towards excellence. You will learn the intricacies of scheduling, ensuring that appointments flow seamlessly. Further, the course delves into administrative responsibilities and document management, skills crucial for the smooth operation of any business. Concluding with safety, security protocols, and ways to enhance guest experiences, you emerge not just skilled but exceptional in delivering first impressions that last. Learning Outcomes Understand the critical role and responsibilities of a receptionist. Develop key skills for effective communication and message handling. Learn to manage the reception area efficiently. Acquire proficiency in scheduling and appointment coordination. Master administrative tasks and understand safety and security protocols. Why choose The Reception Workstation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is The Reception Workstation course for? Aspiring receptionists and front desk personnel. Administrative staff looking to enhance their skill set. Customer service professionals in hospitality and corporate sectors. Office managers overseeing front desk operations. Anyone interested in a career in front office management. Career path Receptionist - £18,000 to £25,000 Front Office Manager - £22,000 to £30,000 Customer Service Representative - £19,000 to £27,000 Administrative Assistant - £20,000 to £26,000 Office Coordinator - £21,000 to £28,000 Guest Experience Manager - £23,000 to £32,000 Prerequisites This The Reception Workstation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Reception Workstation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Reception Role Introduction to the Reception Role 00:22:00 Module 02: Essential Reception Skills Essential Reception Skills 00:22:00 Module 03: Understanding the Reception Workstation Understanding the Reception Workstation 00:22:00 Module 04: Handling Phone Calls and Messages Handling Phone Calls and Messages 00:21:00 Module 05: Scheduling and Appointments Scheduling and Appointments 00:22:00 Module 06: Administrative Tasks and Document Management Administrative Tasks and Document Management 00:22:00 Module 07: Safety and Security Protocols Safety and Security Protocols 00:23:00 Module 08: Enhancing Guest Experience Enhancing Guest Experience 00:22:00 Mock Exam Mock Exam - The Reception Workstation 00:20:00 Final Exam Final Exam - The Reception Workstation 00:20:00

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Learn to accelerate your Salesforce development with the power of ChatGPT. This course will show you how to use ChatGPT to write your own Apex triggers, batch Apex, test classes, validation rules, and flows, allowing you to streamline your development process and improve productivity.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Course Overview Secretaries and Personal Assistants are integral to the smooth running of a business, making sure that office procedures are maintained effectively and everyday administrative duties are completed to a high standard. They are responsible for managing meetings, greeting clients, maintaining records, and other key office support duties.  In this Personal Assistant Training Course, you will develop all the essential skills needed to fast track your career in this field, equipping you with practical knowledge that will help boost your earning potential. It will guide you through a range of office procedures, from organising your binder and workspace to Microsoft Office training and putting together an office procedure guide. Not only that, but you will learn how to build a positive relationship with your manager and learn strategies for building your professional image. Stand out to prospective employers with this accredited Personal Assistant Training Course! What You Will Learn In this Executive Personal Assistant Course, you'll learn a range of administrative and transferable skills needed to provide quality office support. It provides essential information on key office procedures, as well as strategies for improving your efficiency in the workplace. Fundamental Office Administrative Procedures Putting Together The office Procedure Guide What You Should Include in Your Binder Verbal & Nonverbal Communication Skills Steps to Effective Meeting Management Microsoft Word, Excel & PowerPoint Training Effective Time Management Strategies Building a Strong Working Relationship With Your Manager Building Your Self-Esteem and Professional Image Influencing and Negotiating Techniques Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

This Diploma in Minute Taking at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Imagine sitting in a meeting, struggling to keep up with discussions and decisions being made. You find yourself missing crucial points and key actions. Not only is this frustrating, but it could also have significant consequences. Being able to take minutes accurately is an essential skill for any administrative professional, and this is where the Minute Taking Diploma comes in. This comprehensive course covers everything you need to know about minute taking, from preparation and meeting structure to decision-making and action-taking. You'll learn about the roles and responsibilities of a minute taker and gain tips on how to build your confidence in this crucial role. With a focus on technology, you'll also learn how to use digital tools to streamline the minute taking process. By the end of this minute taking course, you'll have the skills and knowledge necessary to take accurate minutes and ensure that nothing falls through the cracks. You'll also have the confidence to contribute effectively to meetings and provide valuable support to your team. After this Minute Taking Course, you will be able to learn: Understand the key principles of minute taking Prepare effectively for a meeting, including setting agendas and identifying key participants Follow the structure of a meeting and accurately record decisions and actions Identify the roles and responsibilities of a minute taker and contribute effectively to meetings Utilize technology to streamline the minute taking process Build your confidence in your ability to take minutes accurately Why Prefer This Minute Taking at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Minute Taking at QLS Level 5 course: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Minute Taking at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Minute Taking course is for: Administrative professionals looking to improve their skills Executive assistants Personal assistants Secretaries Anyone responsible for taking minutes in meetings Those looking to pursue a career in administration or office management Requirements No prior background or expertise is required. Career path The Minute Taking at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Like as: Administrative Assistant: £18,000 - £24,000 Office Manager: £25,000 - £35,000 Executive Assistant: £28,000 - £40,000 Personal Assistant: £22,000 - £35,000 Secretary: £17,000 - £23,000 Project Coordinator: £23,000 - £32,000 Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Minute Taking at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Minute Taking at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

*** Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the perfect computer programming course? Struggling to find a comprehensive package that covers all your needs? Look no further! The Computer Programming Training - CPD Certified offers a complete 14-in-1 bundle, providing everything you need to excel in computer programming and related fields. This extensive course is designed to equip you with the essential skills and knowledge to thrive in today’s competitive job market. This all-in-one computer programming bundle has been meticulously crafted by industry experts, taking into account feedback from thousands of learners just like you. We have prioritised the key components that learners seek in a comprehensive computer programming package and developed a course that addresses these needs effectively. From fundamental computer science principles to advanced programming techniques, this bundle ensures you gain a well-rounded education. Enrol in the Computer Programming Training - CPD Certified today and take your computer programming skills to the next level. With this course, you'll enhance your expertise and prepare yourself for success in the dynamic world of technology. Don’t miss out on the opportunity to advance your career with a certification that stands out. This Bundle Consists of the following Premium courses: Course 01: Python Programming for Everybody Course 02: Computer Science With Python Course 03: Data Science with Python Course 04: JavaScript Foundations for Everyone Course 05: C # Programming - Beginner to Advanced Course 06: R Programming for Data Science Course 07: Three.js & WebGL 3D Programming Course for Beginners Course 08: SQL Programming Masterclass Course 09: SQL NoSQL Big Data and Hadoop Course 10: Nodejs MySQL Login System Course Course 11: Coding with HTML, CSS, & Javascript Course 12: HTML and CSS Coding: Beginner to Advanced Course 13: CSS Coding Course 14: Functional Skills IT Key Features of the Course: FREE Computer Programming Training – CPD Certified certificate Get a free student ID card with Computer Programming Training – CPD Certified (£10 applicable for international delivery) Lifetime access to the Computer Programming Training – CPD Certified course materials The Computer Programming Training – CPD Certified program comes with 24/7 tutor support Get instant access to this Computer Programming Training – CPD Certified course Learn Computer Programming Training – CPD Certified from anywhere in the world The Computer Programming Training – CPD Certified is affordable and simple to understand The Computer Programming Training – CPD Certified is entirely online Learning Outcomes: Upon completing the Computer Programming Training - CPD Certified, you will: Master core computer programming concepts and methodologies. Develop proficiency in Python, HTML, CSS, JavaScript, and PHP. Implement and manage cloud computing solutions with CompTIA Cloud+. Apply ethical hacking techniques and enhance cybersecurity knowledge with Kali Linux. Design and manage databases using SQL Server and understand data encryption principles. Build and customise your own computer systems to meet specific needs. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Computer Programming Training - CPD Certified bundle. Requirements Our Computer Programming Training - CPD Certified bundle is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path With the Computer Programming Training - CPD Certified, you open doors to a variety of rewarding roles in the tech industry. Explore these career opportunities: Junior Developer: £25,000 - £35,000 Web Developer: £30,000 - £45,000 Software Engineer: £35,000 - £55,000 Full Stack Developer: £40,000 - £60,000 Cybersecurity Analyst: £35,000 - £50,000 Cloud Solutions Architect: £50,000 - £70,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.