3602 Office Skills & Productivity courses

Description: Skype for Business is a service by Microsoft that helps you to collaborate with anyone, anywhere at any time. This instant messaging collaborative tool is cost-effective and user-friendly. The Skype for Business Course will familiarise you with all the features of the tool. In the course, you will learn how to use Skype for business, the ways of setting location, managing contacts, setting alerts and alert sounds, the process of sending and receiving the instant message, etc. Finally, the course helps you to create audio and video calls, preparing business meetings, and creating the presentation for the conference, and the use of Skype notification area. Learning Outcomes: Discover how to open and close Skype for Business, also ways to sign in and out of your account Set your status on log in or while logged in, add personal notes and set location Manage your contacts by adding internal and external contacts, creating groups, move contacts within groups, add them to favourite groups, block certain contacts, use status and relationship view, and much more Manage alerts by disabling or changing alert sounds, setting up status change alerts, and configuring Do Not Disturb Utilize the instant messages (IM) services by sending and responding to them, using spellchecker, adding emoticons, changing the font and viewing conversation history Examine how to make an audio and video call, record audio or video calls, and change device settings Conduct business meetings using Skype meeting opting through Outlook, joining meetings, setting up impromptu meetings in Skype, and taking notes during a meeting with OneNote Show stakeholders your presentation by learning how to display a PowerPoint presentation, a whiteboard, share screens and programs, post polls and Q&A, send files to participants and share note through Microsoft OneNote Manage advanced settings by turning off all profile pictures, displaying Skype for Business window on top, using Microsoft Skype for Business Recording Manager, and stop Skype for Business from starting up automatically View Skype Notification Area icon, change presence status, sing in and out, and open and close the program Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Skype for Business Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Skype for Business Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Skype for Business Course The Basics 00:30:00 Setting Your Presence and Location 00:45:00 Managing Contacts, Part One 00:45:00 Managing Contacts, Part Two 00:30:00 Alerts and Alert Sounds 00:30:00 Sending and Receiving Instant Messages (IM) 00:30:00 Audio & Video Calls 00:45:00 Skype Meetings 00:30:00 Presenting with Skype for Business, Part One 00:45:00 Presenting with Skype for Business, Part Two 00:45:00 Advanced Settings 00:30:00 Using Skype for Business in the Notification Area 00:30:00 Mock Exam Mock Exam- Skype for Business Course 00:20:00 Final Exam Final Exam- Skype for Business Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The course provides all the necessary information that a Microsoft Certified Technology Specialist in Windows Server 2008 Network Infrastructure Configuration should know. In the 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure course, you will learn how to work with IP addressing and services, names resolution, file and print services, network access and remote access, and monitoring network services. The course teaches you about the proper ways of configuring addresses and services through a detailed analysis of configuring IPv4 and IPv6, the ways of configuring dynamic host configuration protocol (DHCP), configuring routing, creating DHCP Servers for your network, creating Windows Firewall with Advanced Security, and deploying DNS server. The course will also teach you the process of connecting Windows with LAN, managing files and printers, and the ways of securing Windows through updates. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding and Configuring IP Introducing the OSI Model FREE 00:24:00 How IPv4 Works 00:26:00 Subnets and Supernets 00:25:00 What's New with IPv6 00:10:00 Configuring Windows with an IPv4 Address 00:28:00 Configuring IP Based Solutions Why Use a DHCP Server 00:59:00 Creating DHCP Servers for Your Network 00:19:00 How Windows Performs Name to IP Resolution 00:15:00 Configuring Windows to Use DNS 00:23:00 How Does DNS Really Work 00:17:00 Deploying DNS Servers 00:35:00 DNS Configurable Options 00:15:00 Managing Different Types of DNS Zones 00:29:00 Configuring Zone Replication and Transfers 00:25:00 Understanding IP Routing Routing Explained 00:29:00 Router Communication Protocols 00:51:00 Connecting Windows to the LAN NAT Explained 00:11:00 Making NAT Work 00:07:00 Remote Access to Other Networks 00:20:00 WiFi Basics 00:51:00 Securing the Client, Network, and Communications Communication Security: IPSec 00:33:00 Enforcing IPSec with Policies 01:04:00 Network Security with NAP 00:28:00 Client Security with Windows Firewall 01:02:00 Other Security Solutions 00:29:00 Managing Files Working with File Security 00:15:00 Server Role - File Services 00:23:00 Using DFS 00:36:00 Using EFS 00:41:00 Performing a Backup and Restore 00:17:00 Monitoring Systems How to Install and Use Network Monitor and SNMP 00:37:00 Windows Performance and Reliability Monitoring 00:36:00 Looking at Event Logs 00:06:00 Configuring Event Forwarding 00:27:00 Managing Printers Server Role - Print Services 00:04:00 How to Share Printers 00:35:00 Securing Windows Through Updates What is Windows Server Update Services? 00:10:00 Planning & Deploying the WSUS Installation 00:06:00 Using Windows Server Update Services 00:22:00 Using WSUS 00:11:00 Mock Exam Mock Exam- 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure 00:20:00 Final Exam Final Exam- 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: If you are already able to create, edit, and print word 2016 documents. Then this next level is designed for you. In this Microsoft Word 2016 Intermediate you will learn advanced formatting, how to use word 2016's advanced editing tools, work with image, including placing and sizing images, wrapping text around images, and using borders and effects, how to adjust page orientation and layout, work with columns, work with page and section breaks, document views, using the navigation pane, and viewing multiple windows, and more. You can join this course, if you have basic skills and knowledge with Microsoft Word 2016 and want to take another step forward or want to learn the topics covered in this course in the 2016 interface. So, don't be late, come and join this course now. Learning Outcomes: Sorting data, controlling cell layout, performing calculations, and creating and modifying charts for tables Creating and modifying text, list and table styles along with applying and customizing document themes Modifying images, integrating them with texts, adding screenshots and videos to documents Discussion on text boxes, shapes, WordArt and SmartArt Inserting building blocks, specially Quick Parts and fields Controlling text flow through setting paragraph options, using section breaks, formatting text as columns, and linking text boxes Utilizing templates to the best of your abilities Ways to merge mail along with creating data source and merging envelopes and labels Best ways to use Macros in order to automate tasks Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Word 2016 Intermediate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Word 2016 Intermediate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Sort Table Data 00:30:00 Control Cell Layout 00:30:00 Perform Calculations in a Table 00:30:00 Create a Chart 00:30:00 Create and Modify Text Styles 00:30:00 Create Custom List or Table Styles 00:30:00 Apply and Customize Document Themes 00:30:00 Resize an Image 00:30:00 Adjust Image Appearance 00:30:00 Integrate Pictures and Text 00:30:00 Insert and Format Screenshots 00:30:00 Insert Video 00:30:00 Create Text Boxes and Pull Quotes 00:30:00 Draw Shapes 00:30:00 Add WordArt and Other Text Effects 00:30:00 Create Complex Illustrations with SmartArt 00:30:00 Insert Building Blocks 00:30:00 Create and Modify Building Blocks 00:30:00 Insert Fields Using Quick Parts 00:30:00 Control Paragraph Flow 00:30:00 Insert Section Breaks 00:30:00 Insert Columns 00:30:00 Link Text Boxes to Control Text Flow 00:30:00 Create a Document Using a Template 00:30:00 Create a Template 00:30:00 The Mail Merge Features 00:30:00 Merge Envelopes and Labels 00:30:00 Create a Data Source Using Word 00:30:00 Automate Tasks Using Macros 00:30:00 Create a Macro 00:30:00 Activities Activities - Microsoft Word 2016 Intermediate 00:00:00 Mock Exam Mock Exam- Microsoft Word 2016 Intermediate 00:20:00 Final Exam Final Exam- Microsoft Word 2016 Intermediate 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you find yourself intrigued by the seamless functioning of the digital world? Are you captivated by the prospect of mastering virtual systems and thriving in an online workspace? If so, our comprehensive course bundle is your ideal passport to the exciting realm of the Virtual Assistant. Consider an individual who thrives on organisation and coordination, seeking to transition their skillset into the digital realm. They envision a career where they can balance multiple tasks, facilitate seamless team interactions, and maintain smooth virtual operations. Our comprehensive course bundle is tailored for such proactive individuals. Through this immersive learning journey, they can acquire the necessary skills to become a competent Virtual Assistant, paving their way in the rapidly evolving digital landscape. The advantage of such a bundle is multifold - it's economical, time-efficient, and eliminates the hassle of multiple enrolments. Furthermore, the interrelated nature of these courses provides a seamless learning experience. The knowledge gained in one course complements and builds upon others, resulting in a rounded understanding of the virtual domain. Ultimately, this single-price bundle not only lightens the financial load but also paves the way for a cohesive, in-depth exploration of the virtual landscape. The six CPD Accredited courses are: Virtual Assistant Personal Assistant Digital Marketing Starting an online E-Commerce Store Online Meeting Management Minute Taking Course Working from Home Essentials Learning Outcomes: Master the key skills and knowledge to become a proficient Virtual Assistant. Gain a deep understanding of the intricacies of Personal Assistance in a digital environment. Grasp the essentials of Digital Marketing and discover how to set up a successful online E-Commerce Store. Learn how to manage and facilitate effective Online Meetings. Gain proficiency in Minute Taking, an essential skill in virtual administration. Understand the fundamentals of efficiently Working from Home. Virtual Assistant: Learn the fundamentals of becoming a virtual linchpin, managing tasks and maintaining organisational harmony in the digital world. Personal Assistant: Enhance your communication, scheduling, and management skills in a virtual environment. Digital Marketing Starting an Online E-Commerce Store: Understand the strategies for successfully launching and running an online e-commerce store. Online Meeting Management: Learn the methodologies for coordinating and managing effective virtual meetings. Minute Taking Course: Understand the art of succinct and efficient minute taking during virtual meetings and events. Working from Home Essentials: Equip yourself with the best practices for productive and healthy remote working. Course Engagement: Engage with fellow learners, enriching your learning journey and fostering a vibrant virtual learning community. So, ready to dive into the virtual world? Enrol today and let your virtual journey begin! CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to transition into a virtual working environment. Individuals keen to launch and manage their own online e-commerce store. Job seekers looking to enhance their employability with modern digital skills. Remote workers aiming to improve their productivity and effectiveness at home. Career path Virtual Assistant: £20K to £35K/year. Personal Assistant (Digital Environment): £30K to £45K/year. Digital Marketer (E-Commerce): £35K to £50K/year. Online Meeting Coordinator: £25K to £40K/year. Professional Minute Taker: £20K to £35K/year. Remote Worker (Various roles): £25K to £45K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

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Medical Transcription: Medical Transcription Course Would you wish to work in a respected field such as medical transcription? If yes, you may acquire the information and abilities needed to succeed as a medical transcriptionist by enrolling in our Medical Transcription: Medical Transcription Course on medical transcription. The Medical Transcription: Medical Transcription Course provides an attractive introduction to Medical Transcription. From the Medical Transcription course, you can learn the purpose of Medical Transcription making and how to make medical reports. This Medical Transcription teaches medical languages with other documentation preparation. Moreover, the Medical Transcription course will explain how to communicate and protect the data of medical clients. Enrol in this Medical Transcription: Medical Transcription Course to get a prestigious career ahead. Main Course: Medical Transcription Course Free Courses included with Medical Transcription: Medical Transcription Course Along with Medical Transcription Course you will get free Medical Receptionist and Secretary Along with Medical Transcription Course you will get free Office Administration Special Offers of this Medical Transcription: Medical Transcription Course; This Medical Transcription: Medical Transcription Course includes a FREE PDF Certificate. Lifetime access to this Medical Transcription: Medical Transcription Course Instant access to this Medical Transcription: Medical Transcription Course 24/7 Support Available to this Medical Transcription: Medical Transcription Course Medical Transcription: Medical Transcription Course On the very first module of the Medical Transcription course, you can get ideas of medical transcription from this introduction to Medical Transcription. Then the Medical Transcription course will teach all the WH questions of the Medical Transcription subject. This Medical Transcription also explains medical languages boot camp with other documentation preparation. Moreover, the Medical Transcription course will explain the communicate style and data protection tecniques as a medical transcription expert. Who is this course for? Medical Transcription: Medical Transcription Course This Medical Transcription training is suitable for anyone including students, job seekers or recent graduates. Requirements Medical Transcription: Medical Transcription Course To enrol in this Medical Transcription: Medical Transcription Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Transcription Course Be energetic and self-motivated to complete our Medical Transcription Course Basic computer Skill is required to complete our Medical Transcription Course If you want to enrol in our Medical Transcription Course, you must be at least 15 years old. Career path Medical Transcription: Medical Transcription Course After completing this Medical Transcription course, you can get jobs like Medical Transcriptionist, Audio Typist, Medical Office Manager and many more!

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Acquire the complete set of soft skills you need to succeed in the competitive world of business with the Interpersonal and Administrative Management course. The skills and knowledge you learn in the Interpersonal and Organisational Soft Skills course will give you the confidence and the ability to interact effectively with others in a professional setting. Soft skills are personal attributes that an employee needs in order to be successful in their role. The Interpersonal and Organisational Soft Skills course is designed to enhance your soft skills and increase your chances of professional development. Add a whole set of amazing new skills to your CV and increase your employability with this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this course today - gear up with the essential skills to set yourself up for excellence! The Interpersonal and Organisational Soft Skills course will help you: Develop your public speaking skills Identify the attributes required for a good interpersonal relationship Improve your current habits and routines to ensure you are super organised Find out how to fight procrastination Understand how to manage a project from start to finish Write project goals and achieve deliverables Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Interpersonal and Organisational Soft Skills Course What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn from Networking Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Interpersonal and Organisational Soft Skills course. CPD 30 CPD hours / points Accredited by CPD Quality Standards Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.