3602 Office Skills & Productivity courses

Medical Transcription: Level 3 Medical Transcription Course Would you wish to work in a respected field such as medical transcription? If yes, you may acquire the information and abilities needed to succeed as a medical transcriptionist by enrolling in our Medical Transcription: Medical Transcription Course on medical transcription. The Medical Transcription: Medical Transcription Course provides an attractive introduction to Medical Transcription. From the Medical Transcription course, you can learn the purpose of Medical Transcription making and how to make medical reports. This Medical Transcription teaches medical languages with other documentation preparation. Moreover, the Medical Transcription course will explain how to communicate and protect the data of medical clients. Enrol in this Medical Transcription Training Online: Medical Transcription Course to get a prestigious career ahead. Main Course: Medical Transcription Training Course Special Offers of this Medical Transcription Training: Medical Transcription Course; This Medical Transcription Course includes a FREE PDF Certificate. Lifetime access to this Medical Transcription Course Instant access to this Medical Transcription Course 24/7 Support Available to this Medical Transcription Course [ Note: Free PDF certificate as soon as completing the Medical Transcription Course] Medical Transcription: Level 3 Medical Transcription Course This Medical Transcription Course consists of 07 modules. Course Curriculum of Medical Transcription Training: Medical Transcription Course Module 01: Introduction to Medical Transcription Module 02: The What, How, Who, and Why of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Medical Specialties, Procedures, Documentation and Communication Module 06: Data Protection Module 07: Medical Editing and Quality Assurance Who is this course for? Medical Transcription: Level 3 Medical Transcription Course This Medical Transcription training is suitable for anyone including students, job seekers or recent graduates. Requirements Medical Transcription: Level 3 Medical Transcription Course To enrol in this Medical Transcription Training: Medical Transcription Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Transcription Training: Medical Transcription Course. Be energetic and self-motivated to complete our Medical Transcription Training: Medical Transcription Course. Basic computer Skill is required to complete our Medical Transcription Training: Medical Transcription Course. If you want to enrol in our Medical Transcription Course, you must be at least 15 years old. Career path Medical Transcription: Level 3 Medical Transcription Course After completing this Medical Transcription course, you can get jobs like Medical Transcriptionist, Audio Typist, Medical Office Manager and many more!

Audio Typing: Audio Typing Have you ever wished to type more quickly? We have the audio typing course, so look no further. The fundamentals and introduction to audio typing are taught in this course on audio typing. This audio typing training explains typing skills and improves typing speed. This audio typing course covers text-to-speech audio typing, formatting, and transcription best practices. You may getspecialisedt transcribing and transcription tools through the audio typing course. This extensive audio typing course will teach quality assurance and proofreading. Enrol in our audio typing course to grab the opportunities for transcription and homophone skills as part of the study plan! Audio Typing: Audio Typing Touch typing techniques are explained in the audio typing course. Along with improving their listening skills, participants in the audio typing course also learn how to use transcription software. Additionally, the training on audio typing includes strategies for dealing with challenging audio recordings. Additionally, typing exercises to increase accuracy and speed are covered in this audio typing course. Students that enroll in the audio typing course also learn how to format, proofread, and edit transcribed papers. Certificate of Completion Audio Typing: Audio Typing You will receive a course completion certificate for free as soon as you complete the Audio Typing: Audio Typing Course. Who is this course for? Audio Typing: Audio Typing If you want to learn how to type properly using touch typing, this audio typing course is perfect for you. Requirements Audio Typing: Audio Typing To enrol in this Audio Typing: Audio Typing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Audio Typing Course. Be energetic and self-motivated to complete our Audio Typing Course. Basic computer Skill is required to complete our Audio Typing Course. If you want to enrol in our Audio Typing Course, you must be at least 15 years old. Career path Audio Typing: Audio Typing There are several employment options available with this audio typing course, including Medical Transcriptionists, Legal Secretaries, audiotypists, and so on.

Medical Transcription: Medical Transcription Course Would you wish to work in a respected field such as medical transcription? If yes, you may acquire the information and abilities needed to succeed as a medical transcriptionist by enrolling in our Medical Transcription: Medical Transcription Course on medical transcription. The Medical Transcription: Medical Transcription Course provides an attractive introduction to Medical Transcription. From the Medical Transcription course, you can learn the purpose of Medical Transcription making and how to make medical reports. This Medical Transcription teaches medical languages with other documentation preparation. Moreover, the Medical Transcription course will explain how to communicate and protect the data of medical clients. Enrol in this Medical Transcription: Medical Transcription Course to get a prestigious career ahead. Why choose this Medical Transcription Course from the School of Health Care? Self-paced Medical Transcription Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Medical Transcription Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Medical Transcription Course. Main Course: Medical Transcription Course Free Courses included with Medical Transcription: Medical Transcription Course Course 01: Medical Receptionist and Secretary Course 02: Office Administration [ Note: Free PDF certificate as soon as completing the Medical Transcription: Medical Transcription Course] Medical Transcription: Medical Transcription Course Course Curriculum of Medical Transcription Course Module 01: Introduction to Medical Transcription Module 02: The What, How, Who, and Why of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Medical Specialties, Procedures, Documentation and Communication Module 06: Data Protection Module 07: Medical Editing and Quality Assurance Assessment Method of Medical Transcription Course After completing Medical Transcription Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Medical Transcription Course After completing the Medical Transcription Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Medical Transcription: Medical Transcription Course This Medical Transcription training is suitable for anyone including students, job seekers or recent graduates. Requirements Medical Transcription: Medical Transcription Course To enrol in this Medical Transcription: Medical Transcription Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Transcription Course Be energetic and self-motivated to complete our Medical Transcription Course Basic computer Skill is required to complete our Medical Transcription Course If you want to enrol in our Medical Transcription Course, you must be at least 15 years old. Career path Medical Transcription: Medical Transcription Course After completing this Medical Transcription course, you can get jobs like Medical Transcriptionist, Audio Typist, Medical Office Manager and many more!

PowerPoint Diploma The PowerPoint Diploma course provides the knowledge and skills needed, in order to create and deliver PowerPoint (PPT) multimedia presentations. Widely used in education, training and business environments, PowerPoint provides the vehicle for creating professional slideshows, videos and presentations. It incorporates many features, including the ability to produce handouts of the presentation. This course provides the skills to add text, images and charts to any presentation. The certificate is awarded, after successfully completing a multiple-choice examination at the end of the course. The certificate may be printed out, or - for a small fee - posted to the team member at their home. What's Covered in the Course? Your employee will cover the following information: Create and save a PowerPoint presentation; Add, delete and arrange multiple slides; Insert charts, captions, quotes and name cards; Inserting and formatting text within your slides; Working with text alignment, bullet points, line spacing and columns; Utilise text direction and vertical alignment; Inserting images, shapes, charts and creating photo albums; Insert online and screenshot images; Insert tables, text boxes, headers and footers; Using SmartArt and other formatting features; Converting your presentations into different formats; Add and edit hyperlinks; Transitions and animations; Using Spell Checker and Thesaurus; Create and add screen recordings within your slides; Using linking and annotation features; Adding notes and comments; Use the handout and notes master tools. What are the Benefits of the Course? A competent working knowledge of this powerful communication tool adds value, both for the employee and for the organisation; A comprehensive syllabus, covering all a user needs to know about designing PowerPoint presentations; Improved levels of competence in the organisation; As there are no deadlines for this course, learners may complete their training at their own pace or as part of an in-house study group; Easy-to-manage course modules - this makes studying an enjoyable experience; Online support is available throughout the course; A certified and recognised diploma.

All in One Bundle Special Discount Offer Are you looking to enhance your Office Skills for Admin, Secretarial, PA (Executive PA)? If yes, then you have come to the right place. Our comprehensive courses on Microsoft Excel- Office Skills for Admin, Secretarial, PA (Executive PA) will assist you in producing the best possible outcome by learning the Office Skills for Admin, Secretarial, PA (Executive PA). Course 01: This Microsoft Office Bundle Microsoft Excel 2019 Microsoft Word 2019 Microsoft PowerPoint 2019 Microsoft Access 2019 Course 02: Admin, Secretarial, PA The Office Skills for Admin, Secretarial, PA (Executive PA) bundle is for those who want to be successful. In the Office Skills for Admin, Secretarial, PA (Executive PA) bundle, you will learn the essential knowledge needed to become well versed in Office Skills for Admin, Secretarial, PA (Executive PA). Our Office Skills for Admin, Secretarial, PA (Executive PA) bundle starts with the basics of Office Skills for Admin, Secretarial, PA (Executive PA) and gradually progresses towards advanced topics. Therefore, each lesson of this Microsoft Excel- Office Skills for Admin, Secretarial, PA (Executive PA) is intuitive and easy to understand. Why would you choose the course from Compliance Central: Lifetime access to courses materials Full tutor support is available from Monday to Friday Learn at your own pace from the comfort of your home Accessible, informative learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study in your own time through your computer, tablet or mobile device Curriculum Breakdown of the Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) Microsoft Excel 2019 Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Microsoft Word 2019 Microsoft Word 2019 New Features Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Microsoft PowerPoint 2019 Microsoft PowerPoint 2019 New Features PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Microsoft Access 2019 Microsoft Access 2019 New Features Introduction to Access Modify Data Working with Queries Access Forms Working with Reports CPD 25 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Skills for Admin, Secretarial, PA (Executive PA). Requirements To enrol in this Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) course, all you need is a basic understanding of the English Language and an internet connection. Career path The Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Microsoft Office Skills for Admin, Secretarial, PA (Executive PA). Certificates 2 CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate for Free CDP Accerdited Hardcopy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Step into the realm of effective telephone communication with the Telephone Etiquette Online Training. Uncover the art of verbal communication, customer engagement, objection handling, and stress management. Elevate your telephone etiquette skills to deliver exceptional service and create lasting positive impressions. Learning Outcomes: Understand the nuances of telephone communication and its importance. Master verbal communication techniques to engage and connect with callers. Develop strategies to identify and serve diverse customer needs. Acquire skills to handle objections, negotiate effectively, and say 'no' professionally. Learn the art of sales by phone, message taking, and call-back strategies. Develop and perfect telemarketing scripts for successful interactions. Enhance communication etiquette in various telemarketing scenarios. Explore stress management techniques for maintaining professionalism. Why buy this Telephone Etiquette Online Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Etiquette Online Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Etiquette Online Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Telemarketers and Sales Professionals. Customer Service Representatives Seeking Enhanced Communication Skills. Individuals Looking to Improve Their Telephone Etiquette for Better Customer Interactions. Business Professionals Interested in Delivering Outstanding Customer Service. Prerequisites This Telephone Etiquette Online Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative - $25,000 to $45,000/year. Telemarketer - $30,000 to $55,000/year. Sales Associate - $35,000 to $60,000/year. Call Center Supervisor - $40,000 to $70,000/year. Customer Experience Manager - $50,000 to $90,000/year. Course Curriculum Telephone Etiquette Online Training Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:00:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telephone Etiquette Online Training 00:00:00

24 Hours Left! Don't Let Winter Deals Slip Away - Enrol Now! This Diploma in Executive PA at QLS Level 6 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Executive PA at QLS Level 6 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Executive PA at QLS Level 6 course. Due to Executive PA at QLS Level 6's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Executive PA at QLS Level 6 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Executive PA at QLS Level 6 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Executive PA at QLS Level 6 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Executive PA at QLS Level 6 course. This Executive PA at QLS Level 6 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Executive PA at QLS Level 6 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 1: Introduction to Personal Assistant Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Professional Conduct and Ethics Here is the curriculum breakdown of the Executive PA at QLS Level 6 course: Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Executive PA at QLS Level 6 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Executive PA at QLS Level 6 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Executive PA at QLS Level 6 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Executive PA at QLS Level 6 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Executive PA at QLS Level 6, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Receptionist jobs near me is one of the most searched jobs in the job listing sites. In the fast-paced corporate world of London, a corporate receptionist is a beacon of professionalism and efficiency. Imagine being the first point of contact, the welcoming face that sets the tone for esteemed businesses. Corporate receptionist jobs in London offer an exciting blend of challenges and opportunities, where every interaction is a chance to make a lasting impression. From managing phone calls to orchestrating travel arrangements, the responsibilities are diverse, making this career path both dynamic and rewarding. Stepping into the shoes of a corporate receptionist means embracing a multifaceted role encompassing various modules. From mastering business telephone etiquette to efficiently managing mail services, each course module equips learners with essential skills tailored for success in this field. Whether representing your boss and company with finesse or honing impeccable communication skills, the journey of becoming a corporate receptionist in London is filled with growth and development. Corporate receptionist vacancies are not just about answering calls or scheduling meetings; they are about embodying the essence of professionalism and organisational prowess. Through this course, learners delve into the intricacies of time management, customer service, and effective planning, ensuring they are well-prepared to navigate the demands of the corporate world. Joining this course isn't just about securing a job; it's about embarking on a journey towards becoming an indispensable asset in corporate reception and administration. Learning Outcomes: Master business telephone skills for effective communication. Develop proficiency in representing both boss and company with professionalism. Acquire knowledge in managing mail services and shipping efficiently. Demonstrate expertise in organising meetings, conferences, and travel arrangements. Cultivate essential skills in time management, record-keeping, and customer service. Why buy this Corporate Receptionist course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Corporate Receptionist you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Corporate Receptionist course for? Individuals seeking corporate receptionist jobs in London. Aspiring receptionists interested in honing their skills. Professionals aiming to enhance their administrative capabilities. Graduates looking to enter the corporate world. Anyone interested in pursuing a career in customer-facing roles. Prerequisites This Corporate Receptionist was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Corporate Receptionist: £20,000 - £25,000 per annum Dental Receptionist Jobs: £21,000 - £27,000 per annum Hotel Receptionist: £18,000 - £23,000 per annum Vet Receptionist Jobs: £19,000 - £24,000 per annum Course Curriculum Module 01: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 02: Business Telephone Skills Business Telephone Skills 00:21:00 Module 03: Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 04: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 05: Travel Arrangements Travel Arrangements 00:22:00 Module 06: Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 07: Time Management Time Management 00:25:00 Module 08: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 09: Business Writing Skills Business Writing Skills 00:25:00 Module 10: Communication Skills Communication Skills 00:19:00 Module 11: Customer Service Customer Service 00:22:00 Module 12: Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 13: Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00

The 'Transcription Skills Beginner Level' course is a comprehensive program designed to introduce learners to the fundamentals of transcription. It covers essential topics such as transcription techniques, grammar and punctuation, and specialized transcription fields. Students will gain the skills needed to start a successful transcription career. Learning Outcomes: Understand the basics of transcription and its importance. Develop proficiency in basic transcription techniques. Master advanced transcription techniques for accuracy and efficiency. Apply proper grammar and punctuation rules in transcription. Explore various transcription specializations, such as medical or legal transcription. Build the foundation for a successful career in transcription. Enhance listening skills for improved transcription accuracy. Learn to use transcription tools and software effectively. Why buy this Transcription Skills Beginner Level? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Transcription Skills Beginner Level there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Transcription Skills Beginner Level does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Individuals looking to enter the transcription field. Freelancers seeking to expand their skill set and career opportunities. Students pursuing a career in transcription, journalism, or related fields. Professionals aiming to add transcription skills to their resume. Prerequisites This Transcription Skills Beginner Level was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Entry-Level Transcriptionist - Potential earning of £15,000 - £25,000 per year. Medical Transcriptionist - Median earning of £20,000 - £30,000 per year. Legal Transcriptionist - Median earning of £20,000 - £35,000 per year. Freelance Transcriptionist - Earnings vary based on workload and clients. Transcription Quality Assurance Specialist - Potential earning of £25,000 - £40,000 per year. Course Curriculum Module 01: Introduction to Transcription Introduction to Transcription 00:08:00 Module 02: Basic Transcription Techniques Basic Transcription Techniques 00:07:00 Module 03: Advanced Transcription Techniques Advanced Transcription Techniques 00:07:00 Module 04: Grammar and Punctuation in Transcription Grammar and Punctuation in Transcription 00:06:00 Module 05: Transcription Specializations Transcription Specializations 00:07:00 Module 06: Building a Successful Transcription Career Building a Successful Transcription Career 00:06:00

Navigate the multifaceted domain of IT support with our 'IT Support Technician' course, a pathway to mastering the essentials of technology support in diverse environments. This curriculum embarks on a comprehensive journey, beginning with the foundational aspects of software, including operating systems and application management. As you move through the modules, you'll encounter a blend of technical knowledge and practical application, from understanding the intricacies of software licensing to mastering hardware devices and peripherals. This course is meticulously structured to equip you with not just the theoretical aspects of IT support, but also the hands-on skills required for effective troubleshooting and problem-solving in real-world scenarios. Progressing further, the course delves into the critical areas of security, including risk management, cybersecurity, and data protection. You'll gain insights into managing various threats and vulnerabilities, alongside learning the importance of robust security protocols. The course also encompasses essential knowledge in networking, covering topics from OSI layers to wireless security, preparing you for the complex nature of modern networks. Concluding with modules on basic IT literacy, the program ensures you are well-versed in healthcare IT, server management, and effective communication within IT roles. By the end of this course, you'll have a thorough understanding of the diverse components that make up IT support, ready to tackle challenges and advance your career in this dynamic field. Learning Outcomes Develop a comprehensive understanding of software systems and operating system configurations. Master the skills in hardware setup, peripheral management, and troubleshooting. Acquire in-depth knowledge of network infrastructure and wireless security. Learn to manage IT risks and implement robust cybersecurity measures. Gain expertise in healthcare IT and the implementation of EMR/EHR systems. Why choose this IT Support Technician course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this IT Support Technician course for? Aspiring IT support technicians and helpdesk professionals. Individuals seeking to transition into IT roles or enhance their tech skills. Professionals in healthcare IT looking to deepen their understanding of EMR systems. Small business owners or managers responsible for their IT infrastructure. Students pursuing a career in network or systems administration. Career path IT Support Technician: £20,000 - £35,000 Network Administrator: £25,000 - £40,000 Systems Administrator: £27,000 - £45,000 Cybersecurity Analyst: £30,000 - £55,000 Healthcare IT Specialist: £26,000 - £42,000 Helpdesk Manager: £28,000 - £48,000 Prerequisites This IT Support Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Software: What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:05:00 Hardware: Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Identify the Importance of Risk Management 00:11:00 Assess Risk 00:13:00 Mitigate Risk 00:24:00 Integrate Documentation into Risk Management 00:15:00 Classify Threats and Threat Profiles 00:08:00 Perform Ongoing Threat Research 00:13:00 Resources that Aid in Research of Threats 00:03:00 Implement Threat Modeling 00:10:00 Assess the Impact of Reconnaissance Incidents 00:11:00 Performing Reconnaissance on a Network 00:07:00 Examining Reconnaissance Incidents 00:08:00 Assess the Impact of Social Engineering 00:11:00 Assessing the impact of Social Engineering 00:08:00 Assessing the Impact of Phishing 00:03:00 Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Wireless Security Risks 00:22:00 Authentication Attacks 00:21:00 Rogue Devices 00:04:00 Public Hotspots 00:07:00 Wireless Security Monitoring 00:21:00 Device Tracking 00:18:00 WLAN Security Infrastructure 00:38:00 Management Protocols 00:23:00 Other RADIUS Solutions 00:16:00 Security: Recover from a Security Incident 00:10:00 Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Common Scams 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 The Information Security Cycle 00:37:00 Information Security Controls 00:36:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Social Engineering 00:32:00 Malware 00:25:00 Software-Based Threats 00:22:00 Based Threats 00:39:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Manage Data Security 00:47:00 Manage Application Security 00:55:00 Manage Device and Host Security 01:08:00 Manage Mobile Security 00:10:00 A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:05:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Respond to Security Incidents 00:23:00 Hardware and Peripherals 00:07:00 Networking: OSI Layers 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Cables 00:41:00 Fiber Optics 00:17:00 Converters and Connectors 00:27:00 Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 RADIUS 00:07:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Acceptable Use 01:00:00 Common Problems 00:32:00 Troubleshooting 00:28:00 Network Technician Tools 00:50:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Basic IT Literacy: Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:05:00 Regulations, Standards, and Stakeholders 00:14:00 HIPAA Controls and Compliance 00:08:00 Roles and Responsibilities 00:10:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:02:00 Computing Essentials 00:05:00 Networking 00:33:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:20:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:08:00 Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:15:00 Perform Backups and Disaster Recovery 00:16:00