3414 Office Skills & Productivity courses delivered Online

Our telephone training takes place in your normal working situation, using the actual telephones and software, and the programming software clients that trainees will use when fully trained. Our trainers will travel anywhere in the world to train you face to face, or if you prefer, we can offer our whole training catalogue remotely using Teams or Zoom. On-site and live remote telecoms training sessions have a general reputation as most effective for trainees to continue to efficiently carry out their telecoms usage, programming and own in-house training of future new employees. On-site training involves employees training at their place of work while they are doing their actual job, or in pre-organised classroom training sessions, based around hands-on interaction, trainer Q&A and all carried out using your own site telephone system. Our telephone trainers also offer consultations on your new or current telephone systems: looking into how you currently use your system, making suggestions on how programming could be tweaked and changed to improve your current usage, how to improve on call handling methods, and informing you of additional products which may be available on your system that you may not be aware of. This could help improve the level of communication across your company and interactions with your customers. We believe telephone handset and voicemail training sessions are essential to the smooth and efficient running of your company, making sure your staff are aware of all the features and benefits that the telephone handsets can offer, and ensuring calls are dealt with quickly and effectively. System administration training is available to teach new administrators how to manage and control a variety of system features. This type of training is especially important when new administrators have little or no previous telecom knowledge or experience, but it is equally important at all levels to ensure the new system is utilised to its maximum capability. Administration days or Call Centre Software training days take one full day to complete. Full Day Example: 9:30 - 16:00 Day Structure  09:30 - 10:45 Handset & VM session for up to 8 people 10:45 - 12:00 Handset & VM session for up to 8 people 12:00 - 12:45 Lunch  12:45 - 14:00 Handset & VM session for up to 8 people 14:00 - 15:15 Handset & VM session for up to 8 people 15:15 - 16:30 Handset & VM session for up to 8 people Half Day Example: 9:30 - 13:00 Switchboard training takes half a day (3-4 hours for up to 3 people). If you want to train more than 3 people, you may need to extend the day to a full day, to ensure everyone gets to have hands-on training on the switchboard. Super Users and Train the Trainer Sessions Super User sessions can also be organised to show advanced system features in order to provide an ongoing training service to their colleagues, once the trainers have left the site.

🌟 Unlock Your Potential with the Medical Receptionist Course! 🌟 Are you ready to embark on a rewarding career in the healthcare industry? Look no further! Our comprehensive Medical Receptionist Course equips you with the essential skills and knowledge needed to thrive in this dynamic field. Whether you're a seasoned professional looking to enhance your expertise or a newcomer eager to break into the healthcare sector, this course is your gateway to success.   Why Choose the Medical Receptionist Course? 👩‍️ In-Demand Skills: Medical receptionists play a crucial role in healthcare facilities, serving as the first point of contact for patients and visitors. By enrolling in our course, you'll learn how to effectively manage front desk operations, handle patient inquiries, schedule appointments, and maintain organized medical records. 💼 Career Advancement: With healthcare facilities continually seeking skilled professionals to manage their administrative tasks, completing our Medical Receptionist Course opens up a world of opportunities. Whether you aspire to work in hospitals, clinics, or specialized medical practices, this course provides you with the credentials and confidence to excel in your career. 📚 Comprehensive Curriculum: Our course covers a wide range of topics, including medical terminology, appointment scheduling software, patient confidentiality laws, and customer service best practices. Taught by industry experts, you'll gain practical insights and real-world experience that are invaluable in the healthcare field. 💡 Flexible Learning Options: We understand that balancing work, family, and education can be challenging. That's why our Medical Receptionist Course offers flexible learning options, allowing you to study at your own pace and from the comfort of your own home. Whether you prefer to learn through interactive modules, video lectures, or written assignments, we've got you covered. 🎓 Industry-Recognized Certification: Upon successful completion of the course, you'll receive a prestigious certificate that demonstrates your proficiency as a medical receptionist. This credential not only enhances your credibility but also increases your chances of landing your dream job in the healthcare industry.   Who is this for? Our Medical Receptionist Course is perfect for individuals who are passionate about healthcare and possess strong interpersonal and organizational skills. Whether you're a recent high school graduate exploring career options or a professional seeking a career change, this course provides you with the necessary foundation to thrive in the medical field.   Career Path Upon completing the Medical Receptionist Course, you'll be well-equipped to pursue various career paths within the healthcare industry. Some potential roles include: 🏥 Medical Receptionist: Work in hospitals, clinics, or medical offices, where you'll greet patients, schedule appointments, and manage administrative tasks. 💼 Medical Administrative Assistant: Assist healthcare professionals with administrative duties, such as billing, coding, and insurance processing. 👩‍💼 Patient Services Representative: Serve as a liaison between patients and healthcare providers, ensuring their needs are met and concerns addressed. 📋 Medical Records Technician: Maintain accurate and confidential medical records, ensuring compliance with regulatory standards and privacy laws. With the demand for skilled medical receptionists on the rise, now is the perfect time to invest in your future and embark on a rewarding career in healthcare. Enroll in our Medical Receptionist Course today and take the first step towards a brighter tomorrow! FAQs Q: Is previous experience required to enroll in the Medical Receptionist course? A: No prior experience is necessary to enroll in the course. Our program is designed to cater to individuals at all skill levels, from beginners to experienced professionals. Q: How long does it take to complete the course? A: The duration of the course may vary depending on the learning format and individual pace. Typically, students can complete the program within a few months with full-time study or opt for part-time options to fit their schedule. Q: Will I receive a certification upon completion of the course? A: Yes, upon successfully completing the Medical Receptionist course, you will receive a certification that demonstrates your proficiency in medical office procedures, patient management, and healthcare administration. Q: Can I pursue further education after completing the Medical Receptionist course? A: Absolutely! Our course provides a solid foundation for those interested in advancing their career in healthcare administration. Many students choose to pursue additional certifications or degrees to enhance their skills and qualifications. Course Curriculum Module 1 Understanding the Role of a Medical Receptionist Understanding the Role of a Medical Receptionist 00:00 Module 2 Medical Terminology and Anatomy Medical Terminology and Anatomy 00:00 Module 3 Patient Data Management and Confidentiality Patient Data Management and Confidentiality 00:00 Module 4 Customer Service and Patient Care Customer Service and Patient Care 00:00 Module 5 Interpersonal Skills and Communication Interpersonal Skills and Communication 00:00

🚀 Windows 10 Jumpstart: A Beginner's Guide 🚀 Are you ready to embark on a journey to master the most powerful and user-friendly operating system on the planet? Look no further! Introducing our groundbreaking online course: Windows 10 Jumpstart: A Beginner's Guide.   🔍 Unlock the Secrets of Windows 10: Dive headfirst into the Windows 10 universe with confidence! Our comprehensive course is designed for beginners, guiding you through every aspect of this dynamic operating system. Whether you're a complete novice or looking to enhance your skills, this course is your gateway to Windows 10 mastery.   🛠️ What You'll Learn: Getting Started: Navigate the Windows 10 interface effortlessly, from the Start Menu to the Desktop and beyond. Customization: Tailor Windows 10 to fit your needs with personalized settings, themes, and desktop configurations. Productivity Hacks: Unleash the full potential of Windows 10 with time-saving tips, keyboard shortcuts, and efficient multitasking techniques. Security Mastery: Safeguard your digital world with in-depth lessons on Windows Defender, firewalls, and essential security protocols. Troubleshooting Basics: Learn how to tackle common issues and optimize your system for peak performance.   🎓 Why Choose Our Course? Beginner-Friendly: No tech-speak here! We break down complex concepts into easy-to-understand lessons suitable for everyone. Interactive Learning: Engage with hands-on activities, quizzes, and practical exercises to reinforce your newfound knowledge. Lifetime Access: Enjoy unlimited access to the course material, allowing you to learn at your own pace and revisit lessons whenever you need a refresher. Expert Instructors: Our seasoned instructors are passionate about empowering you with the skills you need to navigate Windows 10 like a pro.   💡 Don't Miss Out on This Opportunity to Master Windows 10! Whether you're a student, professional, or tech enthusiast, Windows 10 Jumpstart: A Beginner's Guide is your ticket to unlocking the full potential of your computer. Enroll today and embark on a transformative learning experience! Course Curriculum Basic Overview 00:00 File Explorer File Menu 00:00 File Explorer - File Menu - Part 2 00:00 File Explorer Home Menu 00:00 File Explorer - Share Menu 00:00 File Explorer - View Menu 00:00 File Explorer View Menu 00:00 File Explorer Search Menu 00:00 Managing Your Desktop 00:00 Managing Your Display 00:00 Managing Cortana - Voice Assist 00:00 Quick Assist Settings 00:00 Media Streaming Settings 00:00 Recording A Screen Video 00:00 Recording An Audio 00:00 Taking A Snapshot of Your Screen 00:00 Recording Your Steps 00:00 Capturing Webcam Video 00:00 Adding Applications 00:00 Conclusion 00:00 Advanced Overview 00:00 Managing Start Up Speed 00:00 Managing Open Applications 00:00 Managing Your Hard Drive Space 00:00 Manaing Your Hard Drive Space - Storage Sense 00:00 Managing Frozen Applications 00:00 Managing Your PC Remotely 00:00 Manaing Your PC Remotely - Part 2 00:00 Managing Desktop Notifications - Focus Assist 00:00 Linking Your Mobile Device 00:00 Managing Your Backups and Restore Points 00:00 Managing Your Default Applications 00:00 Managing Your Workspace 00:00 Microsoft Edge - Write Notes 00:00 Managing Edge - Dot Menu 00:00 Managing Edge - Settings Menu Link 00:00 Managing Edge With Cortana 00:00 Managing Default Applications with Edge 00:00 Managing Lost Windows 00:00 Conclusion - Managing Voice Recognition 00:00

🏥 Unlock Your Future in Healthcare with Medical Transcription Training! Are you ready to embark on a rewarding journey into the world of healthcare documentation? Look no further than our comprehensive Medical Transcription Training course! 🚀   What is Medical Transcription? Medical transcription is a vital component of the healthcare industry, involving the conversion of voice-recorded medical reports dictated by healthcare professionals into written text. These documents serve as crucial records for patient histories, diagnoses, treatments, and more.   Why Choose Medical Transcription Training? By enrolling in our course, you'll gain the essential skills and knowledge needed to excel in this specialized field. 📝 From mastering medical terminology to honing your typing speed and accuracy, we cover it all! Our expert instructors provide hands-on training, equipping you with the tools to transcribe accurately and efficiently.   Benefits of Our Course: Flexible Learning: Access our course materials online, allowing you to study at your own pace and convenience. Industry-Relevant Curriculum: Learn from real-world examples and scenarios, preparing you for the demands of the job. Career Advancement Opportunities: With a shortage of skilled medical transcriptionists, there's a high demand for qualified professionals in hospitals, clinics, and transcription companies. Work-Life Balance: Enjoy the flexibility of remote work, allowing you to achieve a better work-life balance. Competitive Earning Potential: Medical transcriptionists often enjoy competitive salaries and benefits, making it a financially rewarding career choice.   Who is this for? Our Medical Transcription Training course is perfect for anyone interested in a career in healthcare administration or those seeking a flexible work-from-home opportunity. Whether you're a recent graduate, a stay-at-home parent looking to re-enter the workforce, or someone looking for a career change, this course is tailored to meet your needs.   Career Path: Upon completion of our training program, you'll be well-equipped to pursue various career paths in medical transcription. Some potential roles include: Medical Transcriptionist: Work directly for healthcare facilities or transcription companies, transcribing medical reports accurately and efficiently. Editor/Proofreader: Ensure the accuracy and quality of transcribed documents by reviewing and editing them for errors. Medical Language Specialist: Specialize in specific medical fields such as radiology, pathology, or cardiology, becoming an expert in specialized terminology. Freelancer: Enjoy the flexibility of working as an independent contractor, providing transcription services to multiple clients.   Conclusion: Don't miss out on the opportunity to kickstart your career in healthcare with our Medical Transcription Training course! Whether you're passionate about healthcare or seeking a flexible and rewarding career, this course is your gateway to success. Enroll today and take the first step towards a brighter future! 💼👩‍️👨‍️   FAQs 1. What is Medical Transcription? Medical transcription is the process of converting voice-recorded medical reports dictated by healthcare professionals into written text. These transcribed documents serve as important records for patient care, including diagnoses, treatments, and other pertinent medical information. 2. What skills are required for Medical Transcription? To excel in medical transcription, individuals should possess strong typing skills, excellent grammar and punctuation proficiency, and a solid understanding of medical terminology. Attention to detail, time management, and the ability to work independently are also essential attributes for success in this field. 3. Is Medical Transcription a viable career option? Yes, medical transcription offers a range of career opportunities with the potential for growth and advancement. As the healthcare industry continues to expand, there is a consistent demand for skilled medical transcriptionists in hospitals, clinics, transcription companies, and as freelancers. 4. Can I work remotely as a Medical Transcriptionist? Absolutely! Many medical transcriptionists enjoy the flexibility of remote work, allowing them to transcribe medical documents from the comfort of their own homes. This remote work option provides greater flexibility and work-life balance for individuals seeking more control over their schedules. 5. How long does it take to complete Medical Transcription Training? The duration of Medical Transcription Training can vary depending on the program and individual learning pace. Generally, courses can range from several weeks to a few months. However, our flexible online training allows you to study at your own pace, ensuring that you grasp the material thoroughly before advancing. 6. What are the career advancement opportunities in Medical Transcription? Upon completing Medical Transcription Training, individuals can pursue various career paths within the field. These include roles such as medical transcriptionists, editors/proofreaders, medical language specialists, and freelancers. Additionally, continued education and specialization in specific medical fields can lead to further career advancement opportunities. 7. Is certification necessary for a career in Medical Transcription? While certification is not always mandatory, obtaining certification from recognized organizations can enhance your credibility and job prospects in the field of medical transcription. Certification programs typically require passing an examination and meeting specific educational and experience requirements. 8. How can I enroll in the Medical Transcription Training course? Enrolling in our Medical Transcription Training course is easy! Simply visit our website and follow the enrollment instructions. Once enrolled, you'll gain access to our comprehensive course materials and expert instruction, setting you on the path to a successful career in medical transcription. Course Curriculum Module 1_ Introduction to Medical Transcription. Introduction to Medical Transcription. 00:00 Module 2_ Medical Transcription Techniques and Methods. Medical Transcription Techniques and Methods. 00:00 Module 3_ Medical Transcription Troubleshooting and Problem-Solving. Medical Transcription Troubleshooting and Problem-Solving. 00:00 Module 4_ Medical Transcription Time and Task Management. Medical Transcription Time and Task Management. 00:00 Module 5_ Medical Transcription Review and Editing. Medical Transcription Review and Editing. 00:00