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3404 Office Skills & Productivity courses in Cardiff delivered Online

Complete Microsoft Power BI 2021

4.9(27)

By Apex Learning

Overview This comprehensive course on Complete Microsoft Power BI 2021 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Complete Microsoft Power BI 2021 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete Microsoft Power BI 2021. It is available to all students, of all academic backgrounds. Requirements Our Complete Microsoft Power BI 2021 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 140 lectures • 14:25:00 total length •Welcome!: 00:01:00 •What is Power BI?: 00:03:00 •Download & Installing Power BI Desktop: 00:04:00 •Getting to know the interface: 00:03:00 •Mini Project: Transform Data: 00:07:00 •Mini Project: Visualize Data: 00:05:00 •Mini Project: Creating a Data Model: 00:07:00 •Course Outline: What will you learn in this course?: 00:05:00 •How to learn best with this course?: 00:03:00 •Creating our initial project file: 00:04:00 •Working with the attached project files: 00:04:00 •Exploring the Query Editor: 00:06:00 •Connecting to our data source: 00:07:00 •Editing rows: 00:08:00 •Changing data types: 00:08:00 •Replacing values: 00:03:00 •Close & Apply: 00:03:00 •Connecting to a csv file: 00:03:00 •Connecting to a web page: 00:05:00 •Extracting characters: 00:06:00 •Splitting & merging columns: 00:09:00 •Creating conditional columns: 00:06:00 •Creating columns from examples: 00:09:00 •Merging Queries: 00:17:00 •Pivoting & Unpivoting: 00:06:00 •Appending Queries: 00:08:00 •Practice & Solution: Population table: 00:15:00 •The Fact-Dimension-Model: 00:09:00 •Practice: Load the dimension table: 00:04:00 •Organizing our queries in groups: 00:03:00 •Entering data manually: 00:05:00 •Creating an index column: 00:03:00 •Workflow & more transformations: 00:05:00 •Module summary: 00:05:00 •Exercise 1 - Instruction: 00:02:00 •Exercise 1 - Exercise Solution: 00:11:00 •Advanced Editor - Best practices: 00:09:00 •Performance: References vs. Duplicating: 00:10:00 •Performance: Enable / Disable Load & Report Refresh: 00:05:00 •Group by: 00:05:00 •Mathematical Operations: 00:05:00 •Run R Script: 00:15:00 •Using Parameters to dynamically transform data: 00:06:00 •M formula language: Basics: 00:07:00 •M formula language: Values, Lists & Tables: 00:14:00 •M formula language: Functions: 00:13:00 •M formula language: More functions & steps: 00:05:00 •Exercise 2 - Instructions: 00:01:00 •Exercise 2 - solution: 00:05:00 •Understanding the relationship: 00:05:00 •Create & edit relationships: 00:06:00 •One-to-many & one-to-one relationship: 00:06:00 •Many-to-many (m:n) relationship: 00:08:00 •Cross filter direction: 00:06:00 •Activate & deactivate relationships: 00:06:00 •Model summary: 00:03:00 •Exercise 3 Create Model: 00:02:00 •Exercise 3 Solution: 00:02:00 •Our first visual: 00:08:00 •The format tab: 00:12:00 •Understanding tables: 00:10:00 •Conditional formatting: 00:09:00 •The Pie Chart: 00:06:00 •All about the filter visual: 00:13:00 •The filter pane for developers: 00:09:00 •Cross filtering & edit interactions: 00:04:00 •Syncing slicers across pages: 00:07:00 •Creating drill downs: 00:08:00 •Creating drill throughs: 00:07:00 •The tree map visual: 00:07:00 •The decomposition tree: 00:05:00 •Understanding the matrix visual: 00:05:00 •Editing pages: 00:07:00 •Buttons & Actions: 00:09:00 •Bookmarks to customize your report: 00:10:00 •Analytics and Forecasts with line charts: 00:10:00 •Working with custom visuals: 00:07:00 •Get data using R Script & R Script visual: 00:08:00 •Asking questions - Q&A visual: 00:04:00 •Wrap up - data visualization: 00:08:00 •Python in Power BI - Plan of attack: 00:03:00 •Setting up Python for Power BI: 00:03:00 •Transforming data using Python: 00:11:00 •Creating visualizations using Python: 00:08:00 •Violin plots, pair plots & ridge plots using Python: 00:15:00 •Machine learning (BayesTextAnalyzer) using Python: 00:00:00 •Performance & Troubleshooting: 00:03:00 •Introduction: 00:01:00 •Show Empathy & Identify the Requirement: 00:03:00 •Finding the Most Suitable KPI's: 00:02:00 •Choose an Effective Visualization: 00:04:00 •Make Use of Natural Reading Pattern: 00:03:00 •Tell a Story Using Visual Cues: 00:05:00 •Avoid Chaos & Group Information: 00:02:00 •Warp Up - Storytelling with Data: 00:02:00 •Introduction: 00:03:00 •The project data: 00:04:00 •Measures vs. Calculated Columns: 00:15:00 •Automatically creating a date table in DAX: 00:08:00 •CALENDAR: 00:05:00 •Creating a complete date table with features: 00:04:00 •Creating key measure table: 00:03:00 •Aggregation functions: 00:06:00 •The different versions of COUNT: 00:14:00 •SUMX - Row based calculations: 00:09:00 •CALCULATE - The basics: 00:11:00 •Changing the context with FILTER: 00:07:00 •ALL: 00:08:00 •ALL SELECTED: 00:03:00 •ALL EXCEPT: 00:07:00 •How to go on now?: 00:03:00 •Power BI Pro vs Premium & Signing up: 00:04:00 •Exploring the interface: 00:04:00 •Discovering your workspace: 00:03:00 •Connecting Power BI Desktop & Cloud: 00:04:00 •Understanding datasets & reports: 00:03:00 •Working on reports: 00:04:00 •Updating reports from Power BI Desktop: 00:04:00 •Creating and working with workspaces: 00:07:00 •Installing & using a data gateway: 00:13:00 •Get Quick Insights: 00:03:00 •Creating dashboards: 00:04:00 •Sharing our results through Apps: 00:10:00 •Power BI Mobile App: 00:05:00 •Creating the layout for the Mobile App: 00:04:00 •Wrap up - Power BI Cloud: 00:07:00 •Introduction: 00:03:00 •Creating a Row-Level Security: 00:05:00 •Row-Level Security in the Cloud: 00:04:00 •Row-Level Security & Data Model: 00:05:00 •Dynamic Row-Level Security: 00:07:00 •Dynamic Many-to-Many RLS: 00:04:00 •Hierarchical Row-Level Security: 00:13:00 •JSON & REST API: 00:10:00 •Setting up a local MySQL database: 00:14:00 •Connecting to a MySQL database in Power BI: 00:05:00 •Connecting to a SQL database (PostgreSQL): 00:05:00 •Congratulations & next steps: 00:06:00 •The End: 00:01:00 •Resources - Complete Microsoft Power BI 2021: 00:00:00

Complete Microsoft Power BI 2021
Delivered Online On Demand14 hours 25 minutes
£12

Basic C# Coding

4.9(27)

By Apex Learning

Overview This comprehensive course on Basic C# Coding will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Basic C# Coding comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Basic C# Coding. It is available to all students, of all academic backgrounds. Requirements Our Basic C# Coding is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 85 lectures • 06:27:00 total length •Course Introduction: 00:02:00 •Course Curriculum: 00:07:00 •How to get Pre-requisites: 00:03:00 •Getting Started on Windows or Linux: 00:01:00 •How to ask Great Questions: 00:02:00 •FAQ's: 00:01:00 •Introduction to C#: 00:07:00 •C# vs .NET: 00:04:00 •What is CLR?: 00:05:00 •Architecture of .NET Application: 00:09:00 •Getting Visual Studio: 00:07:00 •First C# Hello World Application: 00:16:00 •Assessment Test: 00:01:00 •Solution for Assessment Test: 00:01:00 •05 Interview Questions and Answers: 00:04:00 •Introduction: 00:03:00 •Variables: 00:24:00 •C# Identifiers: 00:08:00 •Data Types: 00:08:00 •Type Casting: 00:14:00 •User Inputs: 00:10:00 •Comments: 00:03:00 •Assessment Test: 00:01:00 •Solution for Assessment Test: 00:02:00 •03 Interview Questions and Answers: 00:02:00 •Summary: 00:02:00 •Introduction: 00:02:00 •Arithmetic Operators: 00:09:00 •Assignment Operators: 00:03:00 •Comparison Operators: 00:03:00 •Logical Operators: 00:03:00 •Strings: 00:10:00 •String Properties: 00:08:00 •Booleans: 00:06:00 •Assessment Test: 00:01:00 •Solution for Assessment Test: 00:01:00 •03 Interview Questions and Answers: 00:04:00 •Summary: 00:02:00 •Introduction: 00:02:00 •If Conditions and Statements: 00:12:00 •Switch-Case Statements: 00:09:00 •Assessment Test: 00:01:00 •Solution for Assessment Test: 00:02:00 •03 Interview Questions and Answers: 00:04:00 •Summary: 00:02:00 •Introduction: 00:02:00 •While Loop Statement: 00:07:00 •Do-While Statement: 00:03:00 •For Loop Statement: 00:07:00 •Foreach Statement: 00:06:00 •Break and Continue: 00:03:00 •Assessment Test: 00:01:00 •Solution for Assessment Test: 00:01:00 •03 Interview Questions and Answers: 00:02:00 •Summary: 00:01:00 •Introduction: 00:01:00 •Arrays: 00:13:00 •Loop Through Arrays: 00:10:00 •Lists: 00:07:00 •Assessment Test: 00:01:00 •Solution for Assessment Test: 00:02:00 •03 Interview Questions and Answers: 00:02:00 •Summary: 00:02:00 •Introduction: 00:01:00 •System.IO Namespace: 00:03:00 •File and File Info: 00:11:00 •Directory and Directory Info: 00:08:00 •Getting File Path Information: 00:05:00 •Assessment Test: 00:01:00 •Solution for Assessment Test: 00:01:00 •03 Interview Questions and Answers: 00:03:00 •Summary: 00:03:00 •Introduction: 00:02:00 •Datetime: 00:10:00 •TimeSpan: 00:06:00 •Assessment Test: 00:01:00 •Solution for Assessment Test: 00:01:00 •Summary: 00:02:00 •Introduction: 00:02:00 •Debugging Tools in Visual Studio: 00:13:00 •Call Stack Window: 00:04:00 •Locals and Autos Windows: 00:04:00 •Summary: 00:02:00 •Bonus Lecture for What Next?: 00:02:00 •Assignment - Basic C# Coding: 00:00:00

Basic C# Coding
Delivered Online On Demand6 hours 27 minutes
£12

C# Programming - Beginner to Advanced

4.9(27)

By Apex Learning

Overview This comprehensive course on C# Programming - Beginner to Advanced will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This C# Programming - Beginner to Advanced comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this C# Programming - Beginner to Advanced. It is available to all students, of all academic backgrounds. Requirements Our C# Programming - Beginner to Advanced is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 13 sections • 41 lectures • 04:58:00 total length •Introduction: 00:04:00 •Intro: 00:02:00 •Visual Studio: 00:07:00 •Comments: 00:02:00 •Variables: 00:08:00 •Print and read console: 00:04:00 •Math: 00:08:00 •Intro: 00:02:00 •Boolean: 00:07:00 •IF: 00:08:00 •IF ELSE, ELSE: 00:08:00 •Switch: 00:05:00 •WHILE loop: 00:07:00 •FOR loop: 00:03:00 •Basics of a method: 00:07:00 •Parameters: 00:05:00 •Returns: 00:08:00 •Basics of a class: 00:07:00 •Access: 00:06:00 •Static: 00:07:00 •Read line: 00:03:00 •Arrays: 00:06:00 •FOR EACH loop: 00:05:00 •Convert: 00:04:00 •Cast: 00:04:00 •Date: 00:12:00 •Split, remove, substring: 00:14:00 •More on construction: 00:11:00 •More on access: 00:04:00 •Inheritance: 00:09:00 •EXAMPLE - time converter: 00:17:00 •Read a text file: 00:13:00 •Write a text file: 00:10:00 •Serialize object to byte array: 00:15:00 •Task: 00:07:00 •Async and await: 00:15:00 •Multitasking: 00:07:00 •Where: 00:11:00 •Find: 00:05:00 •Order, group and merge: 00:10:00 •Bonus lecture: 00:01:00

C# Programming - Beginner to Advanced
Delivered Online On Demand4 hours 58 minutes
£12

Master Microsoft Power BI in 90 Minutes!

4.9(27)

By Apex Learning

Overview This comprehensive course on Master Microsoft Power BI in 90 Minutes! will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Master Microsoft Power BI in 90 Minutes! comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Master Microsoft Power BI in 90 Minutes!. It is available to all students, of all academic backgrounds. Requirements Our Master Microsoft Power BI in 90 Minutes! is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 25 lectures • 01:35:00 total length •Overview of Power BI Course: 00:02:00 •Power BI Intro: 00:03:00 •Power BI High Level Flow: 00:02:00 •Install and Sign Up: 00:03:00 •Power Query Intro: 00:05:00 •Power Pivot Intro: 00:01:00 •Power View Intro: 00:02:00 •Big Picture: 00:02:00 •Get Data: 00:07:00 •How to Get More Data: 00:01:00 •Modelling Data: 00:03:00 •Adding Relationships Manually: 00:02:00 •Visualization: 00:05:00 •Visualization Customization: 00:01:00 •More Visualizations: 00:02:00 •Visualization Format and Analytics: 00:03:00 •Ask a Question: 00:02:00 •Real World Example: 00:06:00 •Get Data: 00:13:00 •Modelling Data: 00:05:00 •Visualization with multiple charts: 00:11:00 •Publishing: 00:05:00 •Power BI Website: 00:08:00 •FINAL: 00:01:00 •Resources - Master Microsoft Power BI in 90 Minutes!: 00:00:00

Master Microsoft Power BI in 90 Minutes!
Delivered Online On Demand1 hour 35 minutes
£12

PowerBI Formulas

4.9(27)

By Apex Learning

Overview This comprehensive course on PowerBI Formulas will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This PowerBI Formulas comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this PowerBI Formulas. It is available to all students, of all academic backgrounds. Requirements Our PowerBI Formulas is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 18 lectures • 01:25:00 total length •power pivot power query - 1: 00:01:00 •power pivot power query - 2: 00:02:00 •power pivot power query - 3: 00:06:00 •power pivot power query - 4: 00:07:00 •power pivot power query - 5: 00:02:00 •power pivot power query - 6: 00:05:00 •power pivot power query - 7: 00:05:00 •power pivot power query - 8: 00:04:00 •power pivot power query - 9: 00:03:00 •power pivot power query - 10: 00:02:00 •power pivot power query - 11: 00:04:00 •power pivot power query - 12: 00:08:00 •power pivot power query - 13: 00:04:00 •power pivot power query - 14: 00:03:00 •power pivot power query - 15: 00:13:00 •power pivot power query - 16: 00:03:00 •power pivot power query - 17: 00:13:00 •Assignment - PowerBI Formulas: 00:00:00

PowerBI Formulas
Delivered Online On Demand1 hour 25 minutes
£12

Job Search Skills

4.9(27)

By Apex Learning

Overview This comprehensive course on Job Search Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Job Search Skills comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Job Search Skills. It is available to all students, of all academic backgrounds. Requirements Our Job Search Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:34:00 total length •Job Search Skills: Getting Started: 00:18:00 •CV Writing: 00:31:00 •Cover Letter: 00:21:00 •Personal Development: 00:22:00 •Fundamental Skills: 00:14:00 •Job Market Research: 00:12:00 •Networking: 00:15:00 •The Interview: 00:21:00 •Assignment - Job Search Skills: 00:00:00

Job Search Skills
Delivered Online On Demand2 hours 34 minutes
£12

Microsoft PowerBI - 25 Must-Know Tips and Tricks

4.9(27)

By Apex Learning

Overview This comprehensive course on Microsoft PowerBI - 25 Must-Know Tips and Tricks will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Microsoft PowerBI - 25 Must-Know Tips and Tricks comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Microsoft PowerBI - 25 Must-Know Tips and Tricks. It is available to all students, of all academic backgrounds. Requirements Our Microsoft PowerBI - 25 Must-Know Tips and Tricks is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 2 lectures • 01:34:00 total length •Must-Know Tips and Tricks of Microsoft PowerBI: 01:34:00 •Resource - Microsoft PowerBI - 25 Must-Know Tips and Tricks: 00:00:00

Microsoft PowerBI - 25 Must-Know Tips and Tricks
Delivered Online On Demand1 hour 34 minutes
£12

Service Helpdesk & Technical Support Course

4.9(27)

By Apex Learning

Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00

Service Helpdesk & Technical Support Course
Delivered Online On Demand9 hours 13 minutes
£12

Microsoft Access Intermediate Level

4.3(43)

By John Academy

Description: Microsoft Access is a database management system (DBMS) from Microsoft. This software combines the relational Jet Database Engine with a graphical user interface and software-development tools. Microsoft Access is one of the Microsoft Office suites of applications. In this application, users can create tables, queries, forms and reports, and connect them together with macros. Through this course, you will learn the necessary skills, knowledge, and information about Microsoft Access 2013 needed for any users and for any professionals. Who is the course for? Professionals who want to learn about the Access. People who have an interest in the more functions and features of Access. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Access Intermediate Level course is a useful qualification to possess and would be beneficial for following careers: Software Engineer Technical Support Technical Sales Business Analyst Web Developer Software Tester. Microsoft Access Intermediate Level Module One - Getting Started 00:30:00 Module Two - Creating a Custom App 01:00:00 Module Three - Customizing App Actions 01:00:00 Module Four - Customizing Your App Views with Macros 01:00:00 Module Five - Working with Validation Rules and Messages 01:00:00 Module Six - Working with Macros 01:00:00 Module Seven - Advanced Query Tasks 01:00:00 Module Eight - Designing Forms 01:00:00 Module Nine - Advanced Reporting Tasks 01:00:00 Module Ten - Advanced Database Tools 01:00:00 Module Eleven - Working with the Access Environment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft Access Intermediate Level 00:00:00 Mock Exam Mock Exam- Microsoft Access Intermediate Level 00:20:00 Final Exam Final Exam- Microsoft Access Intermediate Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Access Intermediate Level
Delivered Online On Demand11 hours 40 minutes
£21

Microsoft Access Advanced Level

4.3(43)

By John Academy

Description: The Microsoft Access application is used by professionals who manage the database in their organisation. The advanced users of Access can write rich solutions with advanced data manipulation and user control. Access also has report creation features that can work with any data source that Microsoft Access can access. Through this course, you will learn the advanced skills, knowledge, and information about Microsoft Access. You will learn things related to shareable apps, action bar, customising the records in your desktop database, and much more. Who is the course for? Professionals who want to learn about the Microsoft Access. People who have an interest in the advanced features of the Access. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Access Advanced Level course is a useful qualification to possess and would be beneficial for following careers: Software Engineer Technical Support Technical Sales Business Analyst Web Developer Software Tester. Microsoft Access Advanced Level Module One - Getting Started 00:30:00 Module Two - Using App Views 01:00:00 Module Three - Customizing Apps, Part One 01:00:00 Module Four - Customizing Apps, Part Two 01:00:00 Module Five - Working with More Record Tasks 01:00:00 Module Six - Using Advanced Field Tasks 01:00:00 Module Seven - Working in Table Design View 01:00:00 Module Eight - Working with the Expression Builder 01:00:00 Module Nine - Working with External Data 01:00:00 Module Ten - Creating Queries 01:00:00 Module Eleven - Creating Forms and Reports 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft Access Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Access Advanced Level 00:20:00 Final Exam Final Exam- Microsoft Access Advanced Level 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Access Advanced Level
Delivered Online On Demand11 hours 40 minutes
£21