2729 Office Skills & Productivity courses in Thorne delivered On Demand

The Diploma in Event Management is a comprehensive online course designed to equip you with the essential skills and knowledge to excel in the fast-paced event industry. Whether you dream of organizing corporate conferences, weddings, music festivals, or sporting events, this course covers event planning, budgeting, marketing, logistics, and risk management. You’ll learn from industry experts through real-world case studies, interactive modules, and hands-on projects. This course blends theoretical knowledge with practical insights, ensuring you understand the latest trends, digital tools (like event management software), and sustainability practices in events. By the end, you’ll be able to plan, execute, and evaluate successful events while managing clients, vendors, and teams efficiently. Perfect for aspiring event planners, entrepreneurs, or professionals looking to switch careers, this diploma provides a globally recognized certification to boost your credibility in the industry. With flexible online learning, you can study at your own pace and gain access to exclusive resources, networking opportunities, and career support. Start your journey towards becoming a skilled event manager today! Learning Outcomes Master end-to-end event planning, from concept to execution. Develop budgeting and financial management skills for profitable events. Learn effective marketing strategies, including social media & branding. Understand venue selection, logistics, and vendor management. Gain expertise in risk assessment and crisis management. Utilise event technology & software (e.g., Eventbrite, Cvent). Enhance client communication and negotiation skills. Explore sustainable and eco-friendly event practices. Build a professional portfolio with real-world projects. Who is This Course For? This course is ideal for aspiring event planners, hospitality professionals, marketing executives, entrepreneurs, and career changers seeking entry into the event industry. It’s also beneficial for small business owners who want to organize their own events or corporate professionals handling company meetings and conferences. No prior experience is required—just a passion for creating unforgettable experiences! Career Path Event Coordinator – £22,000 - £30,000 Wedding Planner – £25,000 - £40,000 Corporate Event Manager – £30,000 - £50,000 Festival Organizer – £28,000 - £45,000 Conference Producer – £35,000 - £55,000 Exhibition Manager – £32,000 - £48,000 Why Enroll? Industry-recognised certification Flexible online learning Expert-led training & case studies Career support & job placement guidance Start your journey in event management today and turn your passion into a thriving career! 🎉

Transform your data into actionable insights with Microsoft Power BI. Empower your business decisions through dynamic visualizations, interactive dashboards, and robust analytics. Unleash the power of data with this industry-leading business intelligence tool, designed to help you make informed choices and drive success. Explore the capabilities of Microsoft Power BI today for a smarter, data-driven future.

Elevate your skills with the Diploma in Microsoft Azure 2017 – a comprehensive program offering in-depth insights and hands-on training in the latest cloud computing technologies. Master the intricacies of Microsoft Azure, stay ahead in the ever-evolving tech landscape, and unlock new career opportunities. Enroll now for a transformative learning experience that aligns with the cutting-edge advancements of 2017.

Microsoft Project 2016 Complete Course is one of our best. Offering excellent value for money, we can promise you high-quality and comprehensive content created by our subject matter experts. Organised into separate, digestible modules, the course is guaranteed to provide you with everything you need to know in order to accomplish your professional goals. If so, this is the perfect course to help you develop as a leader, and to learn how the Microsoft Project software package can be an essential tool in your project's success. This course will teach you how to exchange project plan data with other applications, customise element of your plan, and reuse project plan information. You will gain all the knowledge you need to plan, track and report on projects, in turn helping you set clear goals to manage in a cost-effective manner. By staying on top of seemingly minor details, you will develop essential skills in managing both your project and team effectively, now and in the future. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Anyone who already has an understanding of project management concepts, and possesses the basics in creating and modifying project plans in Microsoft Project 2016. This is an essential course for those who need to use Microsoft Project 2016 to manage and customise project plans throughout the implementation stage.

Description: This An Introduction to PCs Using Windows 8 - Video Training Course has been designed to help you understand what an operating system is and how it helps you to interact with the hardware. You will get an overview of PCs and the Windows 8 interface, using modern apps and navigation tools which coherently works with desktop applications. Firstly, in this course, you will learn about the different devices that are available in a PC; input, output, storage devices, etc. Windows 8 is an updated OS version from Microsoft which incorporates a lot of new and exciting features and interface. This course will provide you a guideline on using the navigation features and desktop applications. You will also be introduced with the refurbished Internet Explorer 10. Customizing Windows 8 environment to suit your needs is also possible. Overall, including the security features, this course will prepare you for the professional field. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? An Introduction to PCs Using Windows 8 - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our An Introduction to PCs Using Windows 8 - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting to Know PCs and the Windows 8 User Interface Identify Components of a Personal Computer IPU FREE 00:08:00 Sign In to Windows 8 00:07:00 Signing In to Windows 8 and Managing Tiles 00:08:00 Navigate the Start Screen 00:18:00 Using the Account ID Menu 00:02:00 Using Modern Apps and Navigation Features Access and Identify the Charms 00:03:00 Viewing the Charms 00:02:00 Modern Apps and Common Navigation Features 00:03:00 Navigating a Modern App 00:07:00 Multitasking with Apps 00:05:00 Working with Multiple Apps 00:05:00 Working with Desktop Applications Navigate the Desktop IPU 00:07:00 Navigating The desktop 00:07:00 Manage Files and Folders with File Explorer IPU 00:09:00 Managing Files and Folders 00:15:00 Elements of a Desktop Window 00:12:00 Working with the Elements of a Desktop Window 00:10:00 Creating and Modifying Files with Wordpad 00:14:00 Printing a Document 00:05:00 Using Internet Explorer 10 Navigate Internet Explorer 10 00:08:00 Navigating Internet Explorer 10 00:09:00 Browse the Web 00:12:00 Using Internet Explorer and Share 00:08:00 Customizing the Windows 8 Environment Customize the Start Screen 00:07:00 Creating Groups on the Start Screen 00:02:00 Changing PC Setting 00:07:00 Customize the Desktop IPU 00:08:00 Personalizing the Desktop 00:11:00 Using Windows 8 Security Features Set Privacy Levels and Passwords 00:05:00 Changing Your Password 00:05:00 Use Windows Defender IPU 00:05:00 Changing Windows Defender Settings 00:05:00 Store and Share Files with SkyDrive 00:03:00 Mock Exam Mock Exam- An Introduction to PCs Using Windows 8 - Video Training Course 00:20:00 Final Exam Final Exam- An Introduction to PCs Using Windows 8 - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Windows 8 is the latest iteration of Microsoft's widely Used Windows Operating system. This nw version of Windows incorporates hundreds of new features as well as improvements to existing ones. This Microsoft Windows 8 - Intermediate is designed to help both novice and experienced. By taking this course you will become familiar with the many changes that have been made to Windows. You will also learn to customize the Stat screen and Lock Screen, an overview of the Setting charm, and a complete walkthrough of 16 different Windows 8 applications. So, explore the new experience by joining this course. Learning Outcomes: Customize and manage tiles, and the Lock and Start screens Learn more about the options in the Settings charm like create picture passwords Get to know the fun entertainment features of Windows 8 through Video, Music, Camera, and Games apps, before moving onto Windows Media Player Discover the desktop edition of Internet Explorer, Calculator and Paint Take an in-depth look at WordPad, Notepad, and Windows Journal Explore how to utilize Windows Fax and Scan, Sticky Notes, Snipping Tool, Sound Recorder and XPS Viewer Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 8 - Intermediate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 8 - Intermediate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customizing the Start Screen Customizing Tile Display 00:15:00 Working with Tiles 00:15:00 Modifying the Start Screen 00:15:00 Customizing the Lock Screen 00:15:00 Customizing Other Settings 00:30:00 Having Fun in Windows 8 Using the Music App 00:30:00 Using the Video App 00:15:00 Playing Games 00:30:00 Using the Camera App 00:15:00 Windows Media Player, Part One 00:15:00 Windows Media Player, Part Two 00:15:00 The Basic Windows Desktop Applications The Basics of Internet Explorer (Desktop) 00:15:00 Doing More with Internet Explorer (Desktop) 00:15:00 Using Calculator 00:15:00 Using Paint 00:15:00 WordPad Basics 00:15:00 Word Processing with Windows 8 Doing More with WordPad 00:15:00 Using Notepad 00:15:00 Using Windows Journal 00:15:00 Other Windows 8 Programs Using Windows Fax and Scan, Part One 00:15:00 Using Windows Fax and Scan, Part Two 00:30:00 Using the Snipping Tool 00:15:00 Using Sticky Notes 00:15:00 Using the XPS Viewer 00:15:00 Using the Sound Recorder 00:15:00 Mock Exam Mock Exam- Microsoft Windows 8 - Intermediate 00:20:00 Final Exam Final Exam- Microsoft Windows 8 - Intermediate 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The course provides all the necessary information that a Microsoft Certified Technology Specialist in Windows Server 2008 Network Infrastructure Configuration should know. In the 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure course, you will learn how to work with IP addressing and services, names resolution, file and print services, network access and remote access, and monitoring network services. The course teaches you about the proper ways of configuring addresses and services through a detailed analysis of configuring IPv4 and IPv6, the ways of configuring dynamic host configuration protocol (DHCP), configuring routing, creating DHCP Servers for your network, creating Windows Firewall with Advanced Security, and deploying DNS server. The course will also teach you the process of connecting Windows with LAN, managing files and printers, and the ways of securing Windows through updates. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding and Configuring IP Introducing the OSI Model FREE 00:24:00 How IPv4 Works 00:26:00 Subnets and Supernets 00:25:00 What's New with IPv6 00:10:00 Configuring Windows with an IPv4 Address 00:28:00 Configuring IP Based Solutions Why Use a DHCP Server 00:59:00 Creating DHCP Servers for Your Network 00:19:00 How Windows Performs Name to IP Resolution 00:15:00 Configuring Windows to Use DNS 00:23:00 How Does DNS Really Work 00:17:00 Deploying DNS Servers 00:35:00 DNS Configurable Options 00:15:00 Managing Different Types of DNS Zones 00:29:00 Configuring Zone Replication and Transfers 00:25:00 Understanding IP Routing Routing Explained 00:29:00 Router Communication Protocols 00:51:00 Connecting Windows to the LAN NAT Explained 00:11:00 Making NAT Work 00:07:00 Remote Access to Other Networks 00:20:00 WiFi Basics 00:51:00 Securing the Client, Network, and Communications Communication Security: IPSec 00:33:00 Enforcing IPSec with Policies 01:04:00 Network Security with NAP 00:28:00 Client Security with Windows Firewall 01:02:00 Other Security Solutions 00:29:00 Managing Files Working with File Security 00:15:00 Server Role - File Services 00:23:00 Using DFS 00:36:00 Using EFS 00:41:00 Performing a Backup and Restore 00:17:00 Monitoring Systems How to Install and Use Network Monitor and SNMP 00:37:00 Windows Performance and Reliability Monitoring 00:36:00 Looking at Event Logs 00:06:00 Configuring Event Forwarding 00:27:00 Managing Printers Server Role - Print Services 00:04:00 How to Share Printers 00:35:00 Securing Windows Through Updates What is Windows Server Update Services? 00:10:00 Planning & Deploying the WSUS Installation 00:06:00 Using Windows Server Update Services 00:22:00 Using WSUS 00:11:00 Mock Exam Mock Exam- 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure 00:20:00 Final Exam Final Exam- 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist - Essential Skills course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist - Essential Skills course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist - Essential Skills course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Medical Receptionist - Essential Skills course. **Courses are included in this Medical Receptionist - Essential Skills Bundle Course Course 01: Medical Receptionist - Essential Skills Course 02: Workplace Stress Management Course 03: Anger Management ***Others Included of Medical Receptionist - Essential Skills Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist - Essential Skills Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------ Assessment Method After completing each module of the Medical Receptionist - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist - Essential Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist - Essential Skills course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist - Essential Skills course because it does not require any advanced knowledge or skills. Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Project planning doesn’t have to be complicated, and it certainly isn’t just for managers with clipboards or Gantt charts. This course takes the confusion out of planning and replaces it with clarity, logic, and a touch of well-earned confidence. Whether you’re managing a team, organising an event, or simply sorting out your week with fewer headaches, this course introduces accessible methods to bring structure to the chaos. It focuses on realistic timelines, goal-setting that makes sense, and planning strategies that work for all walks of life. No technical jargon. No over-complication. Just a clear and clever way to think ahead, manage expectations, and handle priorities with a little more finesse. You’ll learn how to map out projects, deal with risks before they cause trouble, and keep everything running smoothly—without needing to download a dozen apps or become a spreadsheet wizard. Perfect for anyone who likes the idea of getting things done without the drama, this course helps you plan smarter, not harder. If you’ve ever written ‘plan project’ at the top of a to-do list and then stared blankly at it—this course is probably what you’ve been missing. Learning Outcomes: Understand the basics of project management and project planning Learn how to use Microsoft Project software for project planning Know how to create project plans, enter tasks and resources, and track progress Understand how to create and customise Gantt charts Learn how to generate and interpret project reports The "Project Planning for Everyone" course is designed to teach individuals the basics of project planning and management using Microsoft Project software. Through this course, learners will develop the knowledge and skills necessary to create, manage and track project plans effectively. The course covers all aspects of project planning, including basic concepts and techniques, task and resource management, Gantt chart creation, and project tracking. Participants will be exposed to real-world scenarios and practical examples to help them understand how to apply the concepts learned in the course in a work environment. Project Planning for Everyone Course Curriculum Section 01: Introduction Section 02: Basic M S Projects Section 03: Data Entry in MS Projects How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in learning project planning and management Professionals seeking to enhance their project management skills Project managers who want to learn how to use Microsoft Project software Business owners who want to manage their projects efficiently and effectively Anyone who wants to acquire knowledge and skills in project planning and management Career path Project Manager: £25k - £70k Construction Project Manager: £31k - £69k IT Project Manager: £30k - £77k Digital Project Manager: £26k - £54k Marketing Project Manager: £26k - £60k Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.