2692 Office Skills & Productivity courses in Edinburgh delivered On Demand

Receptionist Skills 2021- Overview Did you know? In the UK, 70% of first impressions of a company are formed at the reception desk. That's YOU holding the key to building trust and setting the tone for every interaction. But are you ready to unlock your full potential as a receptionist? Our Receptionist Skills 2021 course equips you with the skills and knowledge to become an excellent receptionist, the backbone of your company's success. In this Receptionist Skills 2021 course, you will learn to craft a killer CV and cover letter and project unwavering professionalism, reflecting your company's brand values like a pro. In this course, you will learn the ins and outs of mail services, shipping, and travel arrangements, including business travel, hotel reservations, and international travel within the UK context. Our Receptionist Skills 2021 course will assist you in developing excellent telephone etiquette, telephone skills, and voice-mail courtesy, enabling you to communicate professionally and efficiently with clients, colleagues, and superiors. Moreover, you will gain expertise in time management, enabling you to easily handle multiple tasks, appointments, and responsibilities, contributing to a more organized and productive workplace. Furthermore, you will develop the ability to confidently create various business documents and official reports, including their proper structure, editing, and proofreading, to maintain professionalism in written communication. As you move through the Receptionist Skills 2021 course, you will become proficient in organizing meetings and conferences, including scheduling, logistics, and communication, to facilitate successful events in the UK business environment. At the end part of the course, you will acquire the skills to manage invoices & petty cash.  Enrol today and unlock your receptionist superpowers with our Receptionist Skills 2021 course.  Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:28:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:29:00

In the fast-paced world of medical offices, Patient Customer Service Training is vital for ensuring effective communication and organizational efficiency. Imagine a scenario where crucial patient records get misplaced or appointments are mishandled due to poor filing systems. This course addresses the importance of patient customer service training in medical offices, providing practical skills and knowledge to organize schedules, handle difficult customers, and implement effective filing systems. Just as a well-structured filing system ensures seamless access to information, this course equips learners with the tools needed to streamline patient care and enhance customer satisfaction. Learning Outcomes: Understand the significance of patient customer service training in medical offices. Acquire operative skills for organizing schedules and managing appointments. Familiarize oneself with medical jargon and terminology to enhance communication. Implement effective filing systems to ensure quick and accurate retrieval of patient records. Develop soft skills required for patient customer service, such as empathy and active listening. Handle challenging customer interactions with professionalism and confidence. The Filing Systems in Medical Offices course is designed to equip learners with essential knowledge and skills in patient customer service training. Beginning with an introduction to patient customer service, participants will explore the various areas and operative skills involved in providing exceptional service in a medical setting. Organizing schedules and mastering medical jargon and terminology are covered to ensure effective communication and efficient workflow. One of the highlights of this course is the module dedicated to effective filing systems in medical offices. Learners will learn how to develop and implement systems that promote easy retrieval of patient records, ensuring seamless access to critical information when needed. Additionally, the course focuses on honing patient customer service soft skills, such as empathy and active listening, which are crucial for building positive relationships with patients and colleagues. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical office administrators Receptionists and front desk staff Medical secretaries and assistants Healthcare professionals transitioning into administrative roles Career path Medical Office Administrator: £20,000 - £30,000 per year Medical Receptionist: £18,000 - £25,000 per year Medical Secretary: £22,000 - £35,000 per year Administrative Assistant in a Healthcare Facility: £18,000 - £26,000 per year Patient Services Coordinator: £21,000 - £28,000 per year Healthcare Customer Service Representative: £19,000 - £24,000 per year

Being able to communicate with mostly new people every day as the first representative of a business requires a lot of skills. Without particular skills, you will struggle to fit yourself into this representative role. This Front Desk Skills Training Level 3 course will guide you through the challenging path of the 'must and must nots' and pave the way to becoming a pro Front Desk personnel. Front Desk personnel is the person who sets the first impression on a potential client. In order to continuously set a good first impression, they must be skilful. This Front Desk Skills Training Level 3 course is designed to tutor you in a wide range of administrative practices that will help you to positively improve your company's reputation. Skills like Time Management, Travel Arrangement, Record Keeping, and Business Writing are covered in this course. Whether you are looking forward to adding some value to your resume or looking to improve the skills your job requires or thinking about starting a career as a skills trainer, this Front Desk Skills Training Level 3 course will surely help you. Enrol in this Front Desk Skills Training Level 3 course now - be the exemplary representative of your company when interacting with potential clients. Learning Outcome: Gain a solid comprehension of Front Desk and Front Desk Personnel. Strengthen your skill set by learning about business telephone skills. Become skilled at mail services, shipping and travel arrangements. Master the skill of organising meetings and conferences. Acquire fundamental knowledge of record keeping and filing systems. Sharpen your skills to apply excellent communication practices at work. Demonstrate on-demand skills like great customer service for clients and colleagues. Learn to handle internal finances and petty cash funding. What will Make You Stand Out? On completion of this Front Desk Skills Training Level 3 online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Front Desk Skills Training Level 3 Module 1: Introduction to Reception and Receptionist Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Front Desk Skills Training Level 3 course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Front Desk Skills Training Level 3 course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Front Desk Skills Training Level 3 course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Learning Objectives Introduction , Using Microsoft 365 for Collaboration , Conclusion   Pre-Requisites Familiarity with Microsoft Office Applications and using the Internet.   Description This course is designed to give an overview of the Microsoft 365 suite and how to use it for collaboration. Work online, offline, and in collaboration with others. Students will create a plan, create and share a document, and learn to collaborate in Teams. Students will learn to co-author in Microsoft 365, use Yammer and Teams to get feedback and use Microsoft Lists to help create better delegation when working on projects. Collaborating in Microsoft 365 Beginner Course Introduction 00:01:00 Lesson 01: Overview 00:01:00 Lesson 02: Teams in Action 00:07:00 Lesson 03: Working with Meeting Recordings 00:04:00 Lesson 04:Creating a Plan 00:03:00 Lesson 05:Setting up Time 00:04:00 Lesson 06: Creating a Document 00:04:00 Lesson 07: Sharing a Document 00:02:00 Lesson 08: SharePoint in Action 00:05:00 Lesson 09: Difference between SharePoint and OneDrive 00:02:00 Lesson 10: Co-Authoring in Microsoft 365 00:04:00 Lesson 11: Best Practices of Co-Authoring in Microsoft 365 00:06:00 Lesson 12: Using Lists in Microsoft Teams 00:04:00 Lesson 13: Getting Feedback in Yammer 00:04:00 Lesson 14: Getting Feedback in Teams 00:07:00 Course Recap 00:01:00 Final Exam Final Exam - Collaborating in Microsoft 365 Beginner 00:10:00

Course Description Grasp the adequate skills and knowledge of facilities management from the Facilities Management: Part 1 course. The course will introduce you to the fundamentals of facilities management. You will learn the strategies of space management. It will provide you with detailed lessons on human resources and contract management. You will acquire the expertise essential for vendor management and lease purchase. Within a few steps, you will be able to build a solid foundation in facilities management. Join today! Learning outcome  Learn the basic principles of facilities management Understand the techniques of space management Enrich your knowledge of human resource and contract management Become skilled in vendor management and lease purchase How Much Do Facilities Managers Earn? Senior - £60,000(Appx.) Average - £38,000(Appx.) Starting - £26,000(Appx.) Requirement Our Facilities Management: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Facilities Management: Part 1 Introduction to Facility Management 00:25:00 Space Management 00:21:00 Managing Workplace Services 00:30:00 Human Resource and Contract Management 00:22:00 Lease Purchase and Vendor Management 00:24:00 Assignment Assignment - Facilities Management: Part 1 00:00:00

Do you want to acquire the knowledge that will Help you Understand & Cope with Transcription Skills Beginner Level? Embark on a journey through the world of words. Turn whispers into written wonders with ease. Dive into the rhythm of every spoken sentence. Discover the art of capturing voices on paper. Transform soundscapes into scriptscapes. Step into a world where every word counts. Your path to becoming a transcription marvel starts here! Course Highlights Transcription Skills Beginner Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Transcription Skills Beginner Level for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students.It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Transcription Skills Beginner Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Transcription Skills Beginner Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Transcription Skills Beginner Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Transcription Skills Beginner Level Module 01: Introduction to Transcription 00:08:00 Module 02: Basic Transcription Techniques 00:07:00 Module 03: Advanced Transcription Techniques 00:07:00 Module 04: Grammar and Punctuation in Transcription 00:06:00 Module 05: Transcription Specializations 00:07:00 Module 06: Building a Successful Transcription Career 00:06:00

No matter what size your company is, with Microsoft SharePoint Designer 2010 you can utilize data while cutting costs and never sacrificing on quality. Are you interested? If so, then this course will teach you everything you need to know on Microsoft SharePoint Designer 2010 Essentials. There are many benefits featuring Microsoft SharePoint Designer 2010 Essentials, such as central administration to effectively maintain control of the entire platform and its collaboration which allows team members to easily stay informed and connected throughout the project's lifecycle. Microsoft SharePoint Designer 2010 Essentials is also customizable, providing teams with all of the unique sets of tools they need to get the job done right. During this course you will learn everything there is to know about Microsoft SharePoint Designer 2010 Essentials through completion of all the units. You can then test yourself through exams designed to test your capability. Course Highlights Microsoft SharePoint Designer 2010 Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft SharePoint Designer 2010 Skills Training into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft SharePoint Designer 2010 Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft SharePoint Designer 2010 Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft SharePoint Designer 2010 Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Opening and Closing SharePoint Designer 01:00:00 Module Three - Creating and Opening Sites 01:00:00 Module Four - Working with Sites 01:00:00 Module Five - Working with Lists and Libraries 01:00:00 Module Six - Working with Site Pages and Master Pages 01:00:00 Module Seven - Working with Content Types 01:00:00 Module Eight - Working with Data Views and Forms 01:00:00 Module Nine - Working with Workflows 01:00:00 Module Ten - Connecting to Data 01:00:00 Module Eleven - Working with Templates 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft SharePoint Designer 2010 Essentials 00:00:00 Mock Exam Mock Exam- Microsoft Sharepoint Designer 2010 Essentials 00:20:00 Final Exam Final Exam- Microsoft Sharepoint Designer 2010 Essentials 00:20:00

Whether you are a professional, an employee in a company or hard working student or business owner this course is designed for all those who wish to develop their skills and abilities using Microsoft Outlook 365. This online course will allow you to learn advanced Microsoft Outlook techniques, which will gear you to a good fresh start. It will also help you will experience the design to provide you documents and emails to look exactly like they would when printed. In this course you will learn the necessary skills, knowledge and information of Microsoft Outlook 365. Course Highlights Accredited Microsoft Outlook 365 for Beginners is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Microsoft Outlook 365 for Beginners into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Microsoft Outlook 365 for Beginners Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Microsoft Outlook 365 for Beginners is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Microsoft Outlook 365 for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Please Note: For practice purpose, you should have an account with Microsoft Office 365. You can either buy or use free trial version account from Microsoft. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Module One - Getting Started 01:00:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Working with Your Inbox (I) 01:00:00 Module Four - Working with Your Inbox (II) 01:00:00 Module Five - Creating a New E-Mail 01:00:00 Module Six - Managing E-Mail Messages 01:00:00 Module Seven - Using Outlook's Organizational Tools 01:00:00 Module Eight - Outlook Options 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Contacts 01:00:00 Module Eleven - An Introduction to Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Accredited Microsoft Outlook 365 for Beginners 00:00:00 Mock Exam Mock Exam- Accredited Microsoft Outlook 365 for Beginners 00:20:00 Final Exam Final Exam- Accredited Microsoft Outlook 365 for Beginners 00:20:00

This course would be perfect for individuals who prefer to learn more about Microsoft OneDrive, part of the Office 365 environment. You can store all sort of file on OneDrive, including photos, video, documents, and share files with others within the organisation and outside users. You can access the data from both Windows PCs and mobile devices. In this Office 365 Getting the Most out of OneDrive course, you'll learn about Microsoft OneDrive and get the most out of using OneDrive. Learn to access data, modify the view and sorting options, open and save files, organise folders and share files, view file details and many more. Besides, you'll also learn how to work with Version History, delete files, and sync files. What Will I Learn? Access OneDrive files Modify views and sorting Open and save files Create and rearrange folders Share files Work with version history Delete and sync files Requirements Familiarity with cloud-based storage concepts and using the Internet Familiarity with Microsoft Office applications Who is the target audience? Students who want to learn more about Microsoft OneDrive, part of the Office 365 environment. Introduction Introduction FREE 00:02:00 Getting Started with OneDrive Overview 00:02:00 Accessing Files 00:06:00 Changing the View and Sorting 00:06:00 Opening a File 00:05:00 Saving Files to OneDrive 00:06:00 Creating and Rearranging Folders 00:05:00 Sharing Files 00:07:00 Viewing File Details 00:05:00 Working with Version History 00:06:00 DeletingFiles 00:04:00 Restoring Your OneDrive 00:02:00 SyncingFiles 00:06:00 Copying Files to SharePoint 00:03:00 Conclusion Course Recap 00:03:00 Course Certification

Course Description Get instant knowledge from this bite-sized school administrator training part - 1 course. This course is very short and you can complete it within a very short time. In this school administrator training part - 1 course you will get fundamental ideas of school administration, the key strategy of workplace development, safeguard students and so on. Enrol in this course today and start your instant first step towards introduction to school administration. learn faster for instant implementation. Learning outcome Familiarise with school administration Understand the types of schools in the UK Gain in-depth knowledge of the workplace development Deepen your understanding of creating and maintaining a school culture Know how to safeguard students Understand the educational administration and management How Much Do School Administrators Earn? Senior - £42,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £16,000 (Apprx.) Requirement Our School Administrator Training Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. School Administrator Training Part - 1 Module 01: Introduction to School Administration 00:12:00 Module 02: Types of Schools In The UK 00:15:00 Module 03: Workplace Development 00:12:00 Module 04: Creating and Maintaining a School Culture 00:13:00 Module 05: Educational Administration and Management 00:11:00 Module 06: Safeguarding Students 00:14:00 Assignment Assignment - School Administrator Training Part - 1 00:00:00