Writing Clear Business Communication (In-Person)
Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.
This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.
What You Will Learn
You'll learn how to:
Plan and prioritize each day's activities in a more efficient, productive manner
Establish strategies to execute priorities and overcome procrastination
Understand how to make trade-offs when faced with fire drills
How to set and communicate boundary conditions
Getting Started
Introductions
Course orientation
Participants' expectations
Foundation Concepts
Exercise: A day in your life
Resources to implement change
o Mind-set
o Tool-set
o Skill-set
What is your time really worth?
The dynamics of procrastination
The myth of multi-tasking
Brain Rules - how to optimize your efficiency
Organization and Prioritization
Time management best practices
Goal setting
Exercise: Identifying your priorities
The importance of organization
Time management framework
Prioritizing time
Time Management Techniques
Tips for managing time
Nine ways to overcome procrastination
The STING technique
Managing your time
o Handling unplanned urgencies
o Dealing with information overload
Delegation and managing others' time
Creating your personal action plan