653 Office Administration courses delivered On Demand

Enroll in our Basic Computer Literacy Training course to gain essential skills in operating systems, software, hardware, and troubleshooting. Perfect for beginners, students, professionals, and anyone looking to improve their computer literacy.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Earn your"Medical Secretary Diploma and master the skills needed for a successful career in medical administration. Learn scheduling, medical records management, confidentiality, and more. Ideal for aspiring medical secretaries and healthcare professionals looking to enhance their administrative expertise. Enrol today!

Enroll in our Dental Nurse Training course to gain comprehensive skills and knowledge essential for a successful career in dental nursing. Perfect for aspiring dental nurses, current assistants, and those seeking to enter the dental field.

In today's fast-paced digital world, effective communication is the linchpin of success. 'Email Writing Training' is meticulously crafted to turn you into an adept communicator in the digital realm. Delve deep into the art of composing compelling emails that captivate, inform, and persuade. Navigate the labyrinth of email management, strike the right tone, and employ styles that resonate. In addition, the course serves as a guiding light, illuminating potential pitfalls, ensuring your messages always hit the right mark. Learning Outcomes Understand the dynamics of e-mail communications in modern settings. Master the foundational techniques for crafting compelling emails. Acquire strategies to efficiently manage and organise your e-mail. Distinguish and apply various writing styles and tones suited for different audiences. Recognise potential e-mail hazards and exercise caution while communicating. Why choose this Email Writing Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Email Writing Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Email Writing Training for? Professionals aiming to enhance their digital communication skills. Content writers seeking to diversify their writing styles. Office administrators keen on efficient email management. Sales and marketing personnel aiming to improve client communication. Students and fresh graduates entering the corporate world. Career path Email Marketing Specialist: £25,000 - £40,000 Communications Officer: £24,000 - £38,000 Content Writer: £20,000 - £35,000 Digital Marketing Executive: £22,000 - £40,000 Office Administrator: £18,000 - £30,000 Client Relations Manager: £30,000 - £50,000 Prerequisites This Email Writing Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Email Writing Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: E-Mail Communications E-Mail Communications 00:40:00 Module 02: Fundamentals of Writing Effective E-mails Fundamentals of Writing Effective E-mails 00:55:00 Module 03: Manage Your E-mail Manage Your E-mail 00:42:00 Module 04: Writing Styles and Tone Writing Styles and Tone 00:44:00 Module 05: Additional Tips for Writing Effective E-Mail Additional Tips for Writing Effective E-Mail 00:44:00 Module 06: Exercise Caution Exercise Caution 00:44:00 Assignment Assignment - Email Writing Training 00:00:00

Immerse yourself in the dynamic realm of data management with the 'Data Entry Course for Beginners: Building Data Management Skills'. Embarking on this enlightening journey, you'll navigate the nuances of essential tools and techniques. Venture through the intricacies of Microsoft Word and Excel, broadening your horizon as you delve into advanced methods that set you apart in this digital age. Discover the keystones of accuracy and establish a robust foundation with best practices. Concluding with the creation of a compelling career portfolio, this course is your passport to becoming adept at data entry. Learning Outcomes Recognise the foundational tools and concepts in data entry. Demonstrate proficiency in data input within Microsoft Word and Excel. Employ advanced techniques to optimise data management. Implement best practices to maintain data accuracy. Construct an impactful portfolio that showcases data entry prowess. Why buy this Data Entry Course for Beginners: Building Data Management Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Data Entry Course for Beginners: Building Data Management Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Data Entry Course for Beginners: Building Data Management Skills course for? Individuals keen on kickstarting a career in data management. Office administrators aiming to upgrade their skills. Freelancers desiring a comprehensive introduction to data entry. Students yearning for a practical addition to their academic achievements. Entrepreneurs aiming to manage their business data efficiently. Prerequisites This Data Entry Course for Beginners: Building Data Management Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Data Entry Course for Beginners: Building Data Management Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Data Entry Clerk: £18,000 - £22,000 Office Administrator: £20,000 - £25,000 Database Manager: £30,000 - £40,000 Data Coordinator: £28,000 - £35,000 Freelance Data Entry Specialist: £15/hour - £25/hour (full-time equivalent: £31,200 - £52,000 annually, based on 40-hour weeks and 52 weeks/year) Portfolio Manager (Data Specialism): £35,000 - £45,000 Course Curriculum Module 01: Introduction to Data Entry and Essential Tools Introduction to Data Entry and Essential Tools 00:15:00 Module 02: Data Entry in Microsoft Word Data Entry in Microsoft Word 00:13:00 Module 03: Data Entry in Microsoft Excel Data Entry in Microsoft Excel 00:16:00 Module 04: Advanced Data Entry Techniques and Tools Advanced Data Entry Techniques and Tools 00:17:00 Module 05: Data Entry Best Practices and Accuracy Data Entry Best Practices and Accuracy 00:13:00 Module 06: Building Your Data Entry Career and Portfolio Building Your Data Entry Career and Portfolio 00:24:00

When emergencies arise, seconds count. Step into the world of 'First Aid Training Certification', where knowledge is not just power, but a lifesaver. This meticulously curated course is designed to equip you with essential first aid skills for the workplace, from understanding the fundamentals to diving deep into intricate procedures for varied incidents. With a perfect blend of legal frameworks and hands-on techniques, this course ensures that you're always prepared, poised, and proactive when it comes to emergency response, making the workplace a safer haven for everyone. Learning Outcomes Acquire a comprehensive understanding of first aid essentials tailored for the workplace. Master both primary and secondary surveys to assess and address emergency situations. Understand and adhere to the legal guidelines related to first aid at work. Implement advanced techniques to manage injuries, breathing problems, and other secondary illnesses. Learn how to promptly respond to fractures, dislocations, and other critical incidents. Why choose this First Aid Training Certification course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the First Aid Training Certification Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this First Aid Training Certification course for? Office administrators keen on enhancing workplace safety. Health and safety officers aiming to upgrade their skillset. Managers and team leads responsible for team wellbeing. Anyone looking to become a certified first aider in a professional setting. New and existing employees striving for a safer workspace. Career path Workplace First Aider: £18,000 - £25,000 Health and Safety Officer: £25,000 - £50,000 Office Administrator (with First Aid Certification): £19,000 - £28,000 First Aid Instructor: £20,000 - £40,000 Event Safety Officer: £22,000 - £48,000 Workplace Safety Consultant: £30,000 - £60,000 Prerequisites This First Aid Training Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.This First Aid Training Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum First Aid Training Certification Introduction to Workplace First Aid 00:34:00 Legal Framework for Workplace First Aid 00:29:00 Incident Management at Work 00:34:00 Primary Survey 00:20:00 Secondary Survey 00:21:00 Basic First-Aid Techniques 00:38:00 Dealing with Minor Injuries at the Workplace 00:42:00 Secondary Illness Loss of Responsiveness and CPR 00:18:00 Secondary Illness Breathing Problems 00:17:00 Secondary Illnesses and Injuries 00:27:00 Dealing With Fractures and Dislocations 00:19:00 Call for an Emergency 00:14:00 Mock Exam Mock Exam - First Aid Training Certification 00:20:00 Final Exam Final Exam - First Aid Training Certification 00:20:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! According to IDC research, knowledge workers who "manage, create, or edit documents" can waste up to 2.5 hours per day merely searching for information. Most organisations now run their entire system using computerised documentation. Decision-makers require access to documentation within the affiliated timeframe to make quick, proactive choices for their company. So if you're interested in learning about how to make your documents easily accessible, accurate, and automated, as well as saving valuable time, then this Document Control is the right course for you. Whether you're an expert or a beginner, this Document Control course covers everything you need to know! This Certificate in Document Control at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Effective document control systems are now revolutionising the modern business space. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. The course consists of the foundations of the document control framework. This Document Control course walks you through the critical aspects of the environment and the lifecycle of this process. With this comprehensive Document Control course, you will demonstrate an understanding of several strategies and instruments, as well as the pros and cons. Besides this, the course will help you master document management, document quality assurance, soft copy document management, and electronic document management. Last but not least, this course will also enhance your knowledge of the roles and responsibilities of a document controller. This Document Control training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! What will I learn from this course? Understand the system Familiarise with the underlying principles Explore the principles of and elements of the document control environment Outline the lifecycle Master the strategies and instruments The roles and responsibilities of a document controller Strengthen your knowledge of document management, electronic document management, and soft copy document documentation Fundamentals of quality assurance and controlling the quality of documents Start your learning journey straight away Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS after completing this Course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction Module 02: Principles of and Elements of Document Control Environment Module 03: Lifecycle Module 04: Strategies and Instruments Module 05: Document Management Module 06: Quality Assurance and Controlling Quality of Documents Module 07: Project Document Control Module 08: Electronic Document Management Systems and Soft Copy Documentation Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Document Control at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Document Control course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on this course can lead you to the following career paths: Document Controller Process Document Coordinator Senior Quantity Surveyor Site Administrator Billings Specialist Contracts Administrator Business Analyst Office Administrator Secretarial, PA And many more!

Master advanced Excel skills and boost your career with our Microsoft Excel Advanced Diploma Course. Gain proficiency in data analysis, understand advanced features, and develop practical expertise.

Course Overview Take your career to the next level by mastering new Excel functions. This The New functions in Microsoft Excel in 2021 course aims to provide you with a greater understanding of Excel's new formulas to boost your work output. Microsoft Excel is a widely used spreadsheet program in various organizations. It simplifies the process of calculation, analysis and visualization of data and information. Having Excel skills adds a considerable amount of weight to your resume. In this The New functions in Microsoft Excel in 2021 course, you will learn about the latest functions of Excel to simplify your Excel tasks. You will learn the principles behind dynamic arrays and explore how to create a table of random numbers or random dates with Randarray. It will teach you the new ways of dynamically sorting data with the sort by function. You will also delve into other functions such as XLOOKUP, SWITCH and CONCAT and determine how they work.  Learning Outcomes Familiarize with the new functions of Excel Understand how the FILTER function works Explore how the new UNIQUE, SORT and SORTBY Excel functions work Know how to use RANDARRAY function to randomly sort lists Be able to use DYNAMIC array formulas Understand how to use the new functions in reports Who is this course for? The New functions in Microsoft Excel in 2021 course is highly relevant for professionals who want to excel in their position with their Excel skills. Gaining the skills adds weight to the resume and provides tremendous career opportunities. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The New functions in Microsoft Excel in 2021 course provides useful skills to possess and would be beneficial for any related profession or industry such as: Office administrators Accounting officers Managers HR Project Supervisors Data analyst Teachers Sales Representatives The New functions in Microsoft Excel in 2021 Module 01: Introduction and Agenda 00:07:00 Module 02: RANDARRAY 00:04:00 Module 03: UNIQUE 00:05:00 Module 04: SEQUENCE 00:04:00 Module 05: SORT and SORTBY 00:09:00 Module 06: SORT A Practical Example 00:06:00 Module 07: FILTER 00:07:00 Module 08: FILTER A Practical Example 00:08:00 Module 09: Other Useful New Functions 00:15:00 Module 10: Using the New Functions in Reports 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00