3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
Mastering Critical Conversations: On-Demand We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan
Mastering Critical Conversations (On-Demand) We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What you will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Critical conversation role play Creating an action plan
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
This course is designed to enhance your ability to manage critical conversations in the workplace in a way that both inspires growth and engagement and moves people, processes, and the organization forward. We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.
Course Overview Learn how to realise your full potential in any venture and become capable of removing self-made obstacles with this Hidden Blocks to Success Course. All of us have untapped skills and hidden dreams that we may never come close to realising. With this innovative training, you can identify the personal barriers that hold you back and make them a thing of the past as you head for the future. This Self-Motivation course provides the techniques, strategies, and understanding that will help you free yourself from self-constructed limitations. You will be shown where these 'hidden blocks' are born and why they came into being. This is accompanied by a masterclass in the workings of the conscious and subconscious mind and how they can be used positively to help you reach your goals. Enrol now because sometimes the one person that holds you back is looking at you from the mirror. This best selling Hidden Blocks to Success Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Hidden Blocks to Success Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Hidden Blocks to Success Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Hidden Blocks to Success Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Hidden Blocks to Success Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Hidden Blocks to Success Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Hidden Blocks to Success Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Course Overview Learn how to identify primary challenges that face a company and be capable of overcoming them by taking this course on Strategic Business Planning Level 2. All organisations will face barriers and obstacles to achieving their goals. The key to success is knowing how to knock them down to size. With this training, you will be taught the skills you need to analyse information from various sources and formulate the best ways to use that knowledge in the market. This Business Planning tutorial provides an innovative and reliable way to absorb the competencies to become a strategic planner in an organisation. You will be shown how to match objectives with mission statements, deliver formal business strategies, and evaluate finances and resources. This all-encompassing learning experience focuses on the capabilities that form the foundations of good strategic planning. Enrol now and prepare for the future. This best selling Strategic Business Planning Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Strategic Business Planning Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Strategic Business Planning Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Strategic Business Planning Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Strategic Business Planning Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Strategic Business Planning Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Strategic Business Planning Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.