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Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

Duration 5 Days 30 CPD hours This course is intended for Experienced VMware administrators, automation and orchestration specialists, system integrators, and private cloud and public cloud administrators Overview By the end of the course, you should be able to meet the following objectives: Describe the features and benefits of integrating vRealize Orchestrator and vRealize Automation Describe the role of vRealize Orchestrator workflows and content elements in automation Use the vRealize Orchestrator client to access and navigate the vRealize Orchestrator platform Use the vRealize Orchestrator client to import and run vRealize Orchestrator library workflows Design, develop, and run custom reusable vRealize Orchestrator workflows Integrate vRealize Automation with vRealize Orchestrator to deliver custom IT services Use the vRealize Automation event broker service to trigger specific vRealize Orchestrator workflows or ABX Actions Leverage the event broker to extend IaaS (Infrastructure-as-a-Service) machine lifecycle processes Use XaaS to extend vRealize Automation into other enterprise systems Use VMware APIs to run vRealize Orchestrator workflows Use the vSphere Client Code Capture feature During this five-day course, you focus on using VMware vRealize© Orchestrator? to extend the functionality of VMware vRealize© Automation?. You learn how to provide XaaS (Anything as a Service) and implement Machine Lifecycle Extensibility using the VMware vRealize© Automation? Event Broker. You also learn how to create vRealize Orchestrator workflows and vRealize Automation ABX actions. You learn about various features, including basic scripting implementation along with logic processing to implement a variety of functions to use in your environment. This course teaches implementing debugging, loops, conditions, and user interactions in vRealize Orchestrator. The course introduces the new vRealize Orchestrator HTML 5 interface, along with API calls and REST functions, to give you the groundwork to implement a variety of plugins and scripts. This course is designed to give you the tools to craft custom solutions in the product. Course Introduction Introductions and course logistics Course objectives Overview of vRealize Automation and vRealize Orchestrator Define the purpose of vRealize Automation Outline the purpose of vRealize Orchestrator Describe the main components of vRealize Automation Describe the main components of vRealize Orchestrator Creating Schema Elements Invoking JavaScript from a vRealize Orchestrator workflow Invoking a vRealize Orchestrator Workflow from a vRealize Orchestrator workflow Invoking an action from a vRealize Orchestrator workflow Using vRealize Orchestrator workflows both synchronously and asynchronously Working with Variables Defining inputs, outputs, and variables in vRealize Orchestrator workflows Binding variables in vRealize Orchestrator workflows Wrapping vRealize Orchestrator workflows Using APIs and the API Explorer Creating actions in vRealize Orchestrator Using vRealize Orchestrator input forms Handling user interactions in vRealize Orchestrator Handling Exceptions, Logging, and Debugging Handling exceptions in vRealize Orchestrator workflows Using logs in vRealize Orchestrator workflows Debugging vRealize Orchestrator workflows Branching and Looping Using branching in vRealize Orchestrator workflows Using loops in vRealize Orchestrator workflows Working with Assets Using configuration elements in vRealize Orchestrator Using resources in vRealize Orchestrator Using packages in vRealize Orchestrator Working with Plug-Ins Downloading and installing Plug-Ins Using the SSH plug-In in vRealize Orchestrator Using the REST plug-in in vRealize Orchestrator Using the vRealize Automation plug-in in vRealize Orchestrator Using the PowerShell plug-in in vRealize Orchestrator Working with Versioning and Git Using versioning in vRealize Orchestrator Using Git in vRealize Orchestrator Scheduling, Sleeping, and Waiting Using scheduling in vRealize Orchestrator Using sleeping in vRealize Orchestrator Using waiting in vRealize Orchestrator Introduction to vRealize Automation Extensibility Introduction to extensibility Using ABX actions Using Python Using Nodejs Using PowerShell Using vRealize Automation Lifecycle Extending vRealize Automation with Event Broker Overview of vRealize Automation Event Broker Creating vRealize Automation subscriptions Data exchange between vRealize Automation and vRealize Orchestrator Using ABX Actions Overview of Action Based Extensibility (ABX) Comparison of vRealize Orchestrator and ABX Creating ABX Actions scripts, REST, and flows Using Day-2 Actions in vRealize Automation Describe the visualization capabilities of NSX Network Detection and Response Working with Services, Custom Resources, and Resource Actions Using vRealize Orchestrator as a content source in vRealize Automation Creating custom resources in vRealize Automation Creating resource actions in vRealize Automation Using Day-2 Actions in vRealize Automation Using vSphere Client Code Capture Enabling vSphere Client code capture Using vSphere Client code capture to capture code in vRO, Javascript, PowerCLI or other languages. Using the captured code in vRealize Orchestrator workflows or actions.

Duration 5 Days 30 CPD hours This course is intended for Experienced security administrators Overview By the end of the course, you should be able to meet the following objectives: Define information-security-related concepts Explain the different types of firewalls and their use cases Describe the operation of intrusion detection and intrusion prevention systems Differentiate between Malware Prevention approaches Describe the VMware intrinsic security portfolio Implement Zero-Trust Security using VMware NSX segmentation Configure user and role management Configure and troubleshoot Distributed Firewall, Identity Firewall, and time-based policies Configure and troubleshoot Gateway Security Use VMware vRealize Log Insight™ for NSX™ and VMware vRealize Network Insight™ to operate NSX firewalls Explain the security best practices related to grouping, tagging, and rule configuration Describe north-south and east-west service insertion Describe endpoint protection Configure and troubleshoot IDS/IPS Deploy NSX Application Platform Configure and troubleshoot NSX Malware Prevention Describe the capabilities of NSX Intelligence and NSX Network Detection and Response This five-day, hands-on training course provides you with the knowledge, skills, and tools to achieve competency in configuring, operating, and troubleshooting VMware NSX-T? Data Center for intrinsic security. In this course, you are introduced to all the security features in NSX-T Data Center, including Distributed Firewall and Gateway Firewall, Intrusion Detection and Prevention (IDS/IPS), NSX Application Platform, NSX Malware Prevention, VMware NSX© Intelligence?, and VMware NSX© Network Detection and Response?.In addition, you are presented with common configuration issues and given a methodology to resolve them. Course Introduction Introductions and course logistics Course objectives Security Basics Define information-security-related concepts Explain the different types of firewalls and their use cases Describe the operation of IDS/IPS Differentiate between Malware Prevention approaches VMware Intrinsic Security Define the VMware intrinsic security strategy Describe the VMware intrinsic security portfolio Explain how NSX-T Data Center aligns with the intrinsic security strategy Implementing Zero-Trust Security Define Zero-Trust Security Describe the five pillars of a Zero-Trust Architecture Define NSX segmentation and its use cases Describe the steps needed to enforce Zero-Trust with NSX segmentation User and Role Management Integrate NSX-T Data Center and VMware Identity Manager? Integrate NSX-T Data Center and LDAP Describe the native users and roles in NSX-T Data Center Create and assign custom user roles Distributed Firewall Configure Distributed Firewall rules and policies Describe the NSX Distributed Firewall architecture Troubleshoot common problems related to NSX Distributed Firewall Configure time-based policies Configure Identity Firewall rules Gateway Security Configure Gateway Firewall rules and policies Describe the architecture of the Gateway Firewall Identify and troubleshoot common Gateway Firewall issues Configure TLS Inspection to decrypt traffic for both internal and external services Configure URL filtering and identify common configuration issues Operating Internal Firewalls Use vRealize Log Insight for NSX and vRealize Network Insight to operate NSX firewalls Explain security best practices related to grouping, tagging, and rule configuration Network Introspection Explain network introspection Describe the architecture and workflows of north-south and east-west service insertion Troubleshoot north-south and east-west service insertion Endpoint Protection Explain endpoint protection Describe the architecture and workflows of endpoint protection Troubleshoot endpoint protection Intrusion Detection and Prevention Describe the MITRE ATT&CK framework Explain the different phases of a cyber attack Describe how NSX security solutions can be used to protect against cyber attacks Configure and troubleshoot Distributed IDS/IPS Configure and troubleshoot North-South IDS/IPS NSX Application Platform Describe NSX Application Platform and its use cases Identify the topologies supported for the deployment of NSX Application Platform Deploy NSX Application Platform Explain the NSX Application Platform architecture and services Validate the NSX Application Platform deployment and troubleshoot common issues NSX Malware Prevention Identify use cases for NSX Malware Prevention Identify the components in the NSX Malware Prevention architecture Describe the NSX Malware Prevention packet flows for known and unknown files Configure NSX Malware Prevention for east-west and north-south traffic NSX Intelligence and NSX Network Detection and Response Describe NSX Intelligence and its use cases Explain NSX Intelligence visualization, recommendation, and network traffic analysis capabilities Describe NSX Network Detection and Response and its use cases Explain the architecture of NSX Network Detection and Response in NSX-T Data Center Describe the visualization capabilities of NSX Network Detection and Response

Duration 2 Days 12 CPD hours This course is intended for This course has been expressly designed for the Business Analyst, Business System Analyst, System Analyst, and/or Requirements Engineer. The Designer, Developer and Tester who are actively involved in utilizing use cases may also benefit from this workshop. Overview Employ use cases to elicit requirements, at a business, system or subsystem levelEmploy use cases to document the scope of a projectWrite use cases in a clear and unambiguous way.Model use cases with workflow diagramsPlan and divide up the project work based on your use casesManage a use case as it evolves over time and goes through many changes This course provides a strong foundation in the mechanics of use case diagramming and writing textual descriptions of use cases. In this highly interactive workshop, you will learn how to enhance and refine your use case skills, how to involve your stakeholders in the use case process, and how to develop use cases that provide valuable information to the designers and testers. Use cases that meet the needs of designers can be too technical and too detailed for other stakeholders. Use cases that satisfy business users are usually not very helpful to designers and testers. How do you satisfy these two disparate interests? And how do you handle the details like business rules, data validations and user interface specifications? Introduction Course objectives Understanding of business analysis Knowledge areas of BABOK© Guide Overview of Use Cases Describe the purpose and value of a use case approach Use case terminology Introducing a use case approach Needs Assessment Purpose of Needs Assessment Needs Assessment and use cases Defining and understanding the strategic goals and objectives Understanding the business process Identifying actors Identifying business information Analyzing locations and operations Drawing the business use case diagram Building the business architecture Defining solution options Defining System Scope Product scope/project scope System actors versus business actors Analyzing the business process model Analyzing business use cases Identifying candidate use cases Identifying scenarios Diagramming use cases Draw a use case diagram Create a use case catalog Evaluating, Prioritizing, and Packaging Use Cases Iterative nature of this work Evaluating use cases Use case priority Use case risk Use case complexity Use case dependencies Evaluate and Prioritize use cases Dividing work up between releases Packaging A process for how to perform packaging Writing the Main Success Scenario Use case descriptions Primary and secondary goals Assumptions Pre-conditions Triggers Post-conditions Scenario example Main success scenario Conditional execution Use cases and requirements Best practices for writing a use case description Writing the Other Scenarios Scenarios and flows Alternate scenarios and flows Alternate vs. basic flow Guidelines for alternate flows Exception flows Failed post conditions Write alternate and exception flows Process Modeling to Describe Use Case Flows UML© Activity Diagram Notation Sequencing activities Developing an activity diagram Facilitated sessions Draw a UML© Activity Diagram Using Advanced Diagramming Techniques Commonality Dependency Relationships Identify relationships Comparing the different relationships Developing a Requirements Specification Requirements and use cases Detailed requirements Common approaches to specifications Non-functional requirements Write non-functional requirements User interface requirements UI data descriptions Business rules Decision tables and inference rules How to document simple calculations Reporting requirements Data requirements Data accessibility requirements Traceability Course Summary Wrap-up Finding more information Additional course details: Nexus Humans BA28 - Requirements Analysis and Use Cases training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA28 - Requirements Analysis and Use Cases course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Identify key benefits of Workspace ONE Access to address your specific use case Describe the different identity sources supported by Workspace ONE Access and apply the most appropriate to your organization's use case Differentiate common authentication methods in Workspace ONE Access and select the most suitable method to fit your business needs Illustrate how to use access policies and implement best practices within your organization Outline various authentication methods and workflows that can be implemented to ensure a robust end-user experience, while meeting your security requirements Summarize the capabilities and benefits of VMware Workspace ONE Intelligent Hub and Hub Services and learn how to effectively implement both Discuss how to implement Workspace ONE Intelligent Hub and Hub Services effectively Describe features of VMware Workspace ONE Intelligence™ and how to use it to support daily administration and maintenance Explain how to use the Workspace ONE UEM and Workspace ONE Access APIs to perform administration and maintenance Outline Workspace ONE design methodology and how it can apply to your organization In this five-day course, you build on the foundations learned in VMWare Workspace ONE: Deploy & Manage to accelerate the advancement of your deployment and management systems with VMware Workspace ONE© UEM and VMware Workspace ONE© Access?.Through a series of hands-on labs, simulations, and interactive lectures, you effectively evaluate your organization?s current practices and discover opportunities to target improvements in identity, authentication, and access management. Additionally, you learn the strategies and techniques necessary to construct an integrated management strategy, utilizing a comprehensive set of VMware Workspace ONE© services, including Hub Services, the Unified Catalog, Intelligence, and the API. Course Introduction Introduction and course logistics Course objectives Workspace ONE Platform List the high-level components of the Workspace ONE platform Identify benefits of integrating Workspace ONE Access with other Workspace ONE products Explain what services Workspace ONE Access offers Outline the use cases for Workspace ONE Access Connector Identity Sources Identify different directory types in Workspace ONE Access based on identity sources Explain supported web standards for identity Explain Workspace ONE Access workflows of an Active Directory and an LDAP directory Identify features and use cases of third-party identity sources Identify the features and use cases of the VMware AirWatch© Provisioning app Authentication Identify the benefits of modern identity and access management Explain the workflows of connector-based authentication methods, such as Kerberos, RADIUS, and RSA SecureID Explain the workflows of cloud-based authentication methods, such as mobile SSO for iOS, mobile SSO for Android, and Workspace ONE Verify Access Policies Explain access policies and their importance Describe how identity providers (IdPs) and authentication methods work with access policies Explain how to create policy rules following best practice Catalog Define the types of resources in the Workspace ONE Access catalog Outline the common SAML authentication initiation methods for web applications in Workspace ONE Access Describe the high-level integration steps of a Horizon Cloud integration with Workspace ONE Access Hub Services Describe the relationship between Hub Services, Workspace ONE Intelligent Hub, Workspace ONE UEM, and Workspace ONE Access Illustrate the primary components of Hub Services Describe the features and use cases of Workspace ONE Verify Explain how to deploy mobile flows according to a use case Workspace ONE Intelligence Describe how Workspace ONE Intelligence supports your deployment and management strategy Explain how the Digital Employee Experience Management Solution helps improve employees' Anywhere Workspace journey Explain how you can use Dashboards to access different data for your device management use cases Explain how integration works to connect and share data with third parties Workspace ONE Application Programming Interface Outline the use cases for using the Workspace ONE API Explain how to perform Workspace ONE UEM administration and maintenance through the API Explain how to perform Workspace ONE Access administration and maintenance through the API Design Methodology Explain the Workspace ONE business drivers and use case definition Define Workspace ONE services Discuss how to make architectural design decisions Explain how to create component designs Discuss which third-party components are required for infrastructure design Discuss the process of platform integration Explain the required services for service integration Explain how to design user experience

Duration 2 Days 12 CPD hours This course is intended for Experienced security administrators and security analysts who are already familiar with VMware Carbon Black Cloud Overview By the end of the course, you should be able to meet the following objectives: Describe and determine use cases for integrating with VMware Carbon Black Cloud Configure, automate, and troubleshoot the VMware Carbon Black Cloud Syslog Integration Use VMware Carbon Black Cloud APIs to pull data with Postman Install and use the VMware Carbon Black Cloud Python SDK Automate operations using the VMware Carbon Black Cloud SDK and APIs Identify and troubleshoot VMware Carbon Black Cloud sensor installations Gather troubleshooting data within the browser to remediate or escalate problems Identify and resolve sensor usage, networking, and performance problems with the VMware Carbon Black Cloud sensor This two-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in performing advanced operations and troubleshooting of VMware Carbon Black Cloud. This course will go into integrating VMware Carbon Black Cloud with other third-party components and utilizing the API and the SDK to automate operations within the product and your security stack. This course will also enable you to troubleshoot common problems during sensor installation, operations, and within the VMware Carbon Black Cloud console with hands-on lab problems. Course Introduction Introductions and course logistics Course objectives VMware Carbon Black Cloud Integrations Describe the integration capabilities with VMware Carbon Black Cloud Determine integration use cases for VMware Carbon Black Cloud Identify required components for integrating VMware Carbon Black Cloud Differentiate VMware Carbon Black Cloud integration vendors VMware Carbon Black Cloud Syslog Integration Describe the function of the Syslog Connector Generate API and SIEM keys from the Cloud console Validate a successful Syslog integration Describe how to automate the Syslog Connector Troubleshoot problems with the Syslog integration Using Postman Explain the concept and purpose of an API Interpret common REST API Status codes Recognize the difference between platform and product APIs Using the Postman Client to initiate API calls Create a custom access level and respective API key Create a valid API request Using the VMware Carbon Black Cloud Python SDK Install the VMware Carbon Black Cloud Python SDK Describe the different authentication methods Evaluate the best authentication method for a given task Automating Operations Automate basic Incident Response tasks using the VMware Carbon Black Cloud SDK and API Automate basic watchlist interactions using the VMware carbon Black Cloud SDK and API Sensor Installation Troubleshooting Describe sensor install log collection process Identify sensor install log parameters Create a detailed sensor install log Locate sensor install logs on an endpoint Interpret sensor install success from an install log Determine likely cause for install failure using sensor logs Propose resolution steps for a given sensor install failure VMware Carbon Black Cloud Console Troubleshooting Identify sensor bypass status reasons Simplify console data exports using search Describe differences in Audit Log detail levels Locate built-in browser tools Gather console diagnostics logs from a browser Review console diagnostics logs Sensor Operations Troubleshooting Identify available types of diagnostic logs Gather appropriate diagnostic logs for a given issue Identify steps for resolving software interoperability problems Identify steps for resolving resource problems Identify steps for resolving network problems Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Carbon Black Cloud:Advanced Operations and Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Carbon Black Cloud:Advanced Operations and Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Experienced system administrators or network administrators Network professionals who have experience working with VMware NSX Advanced Load Balancer (Avi) and are responsible for troubleshooting and operating Application Delivery Controllers solutions Overview By the end of the course, you should be able to meet the following objectives: Become familiar with NSX Advanced Load Balancer (Avi) troubleshooting tools and steps to solve the problems. Establish and apply a structured troubleshooting approach and methodology Understand built-in mechanisms available for NSX Advanced Load Balancer (Avi) monitoring Identify, analyze, and troubleshoot problems related to the NSX Advanced Load Balancer infrastructure, including control and data plane components Identify, analyze, and troubleshoot problems related to application components such as Virtual Services, Pools, and related components This 3-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competence in operating and troubleshooting the VMware NSX© Advanced Load Balancer? (Avi) solutions. In this course, you are introduced to several operational, management, and troubleshooting tools. You will be presented with various types of technical problems, which you will identify, analyze, and solve through a systematic process. Course Introduction Introductions and course logistics Course objectives Introduction to NSX Advanced Load Balancer Introduce NSX Advanced Load Balancer Discuss NSX Advanced Load Balancer use cases and benefits Explain NSX Advanced Load Balancer architecture and components Explain the management, control, data, and consumption planes and functions Events and Alerts Describe NSX Advanced Load Balancer Events Describe and configure NSX Advanced Load Balancer Alerts Describe NSX Advanced Load Balancer monitoring capabilities leveraging SNMP, Syslog, and email Introduction to NSX Advanced Load Balancer Troubleshooting Explain NSX Advanced Load Balancer troubleshooting concepts Describe and leverage Virtual Service Traffic Logs Describe and leverage Virtual Service Security Insights Understand and utilize Health Score concepts Explain and leverage application metrics and analytics Explain and leverage packet capture and CLI utilities for application troubleshooting Leverage UI, CLI, and useful log files to perform control plane troubleshooting Infrastructure Troubleshooting Describe and perform general VMware Cloud Connector troubleshooting Describe and analyze VMware Cloud Connector state Leverage case studies to troubleshoot VMware Cloud Connector Describe and troubleshoot NSX-T Cloud Connector integration Leverage case studies to troubleshoot NSX-T Cloud Connector Describe and troubleshoot Linux Server Cloud Connector integration Describe and troubleshoot OpenStack Cloud Connector integration Leverage case studies to troubleshoot OpenStack Cloud Connector Describe and troubleshoot AWS and Azure Cloud Connector integrations Troubleshooting NSX Advanced Load Balancer Service Engines and Advanced Troubleshooting Explain general Service Engine infrastructure Explain and leverage analytics, health score, and metrics for Service Engine troubleshooting Explain and leverage Events and Alerts for Service Engine troubleshooting Leverage CLI for accessing Service Engine Analyze Service Engine logs offline with Tech Support utility and collecting core dumps Leverage CLI and useful log files for Service Engine Data Plane troubleshooting Leverage CLI to capture packets for advanced datapath analysis Monitoring NSX Advanced Load Balancer Explain and configure SNMP-based monitoring Explain and configure REST API-based monitoring Describe and leverage 3rd-party integration with monitoring tools like Splunk Leverage 3rd-party REST API monitoring extensions like Prometheus Describe and leverage VMware integrations like VMware vRealize© Network Insight? for monitoring Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware NSX Advanced Load Balancer: Troubleshooting and Operations [V20.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware NSX Advanced Load Balancer: Troubleshooting and Operations [V20.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for System administrators and consultants, application owners, and system architects Overview By the end of the course, you should be able to meet the following objectives: Describe VMware Carbon Black Cloud platform Describe data flows on VMware Carbon Black Cloud Create and edit a custom role in VMware Carbon Black Cloud Recognize the impact of a user role on a console user Describe the VMware Carbon Black Cloud sensor resource usage Explain sensor usage in VMware Carbon Black Cloud Identify configuration settings for endpoints in sensor policy settings Determine requirements for initial deployment of sensors Recognize the differences between attended and unattended sensor installation methods Identify the correct deployment strategy for a given scenario Recognize the deployment process for VMware Carbon Black Cloud Workload™ Identify eligible workloads in a VMware vSphere environment Describe VMware Carbon Black Cloud sensor deployment Manage VMware vSphere workloads Identify sensor status in RepCLI This two-day hands-on training course provides you with the knowledge, skills, and tools to achieve competency in planning and deploying VMware Carbon Black Cloud in your environment. This course explains the VMware Carbon Black Cloud components, managing users and roles in VMware Carbon Black Cloud, configuring policies to support sensor deployment and management, and presents methods for deploying sensors across endpoints and workloads. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Carbon Black Cloud Describe the VMware Carbon Black Cloud platform Describe VMware Carbon Black Cloud operating systems requirements Identify interesting files according to VMware Carbon Black Cloud Identify events collected Describe data flows Managing VMware Carbon Black Cloud Roles and Users Describe the use of roles in VMware Carbon Black Cloud Describe RBAC capabilities Create and edit a custom role Manage new console users Recognize the impact of a user role on a console user Describe authentication mechanisms VMware Carbon Black Cloud Sensors Describe the VMware Carbon Black Cloud sensor resource usage List the supported operating systems for VMware Carbon Black Cloud sensors Explain sensor usage in VMware Carbon Black Cloud Preparing for Deployment Identify configuration settings for endpoints in sensor policy settings Organize sensors using sensor groups to assign the desired policy based on specific criteria Compare VDI sensor settings as compared to traditional endpoint sensor settings Determine requirements for the initial deployment of sensors Evaluate the policy impact on sensors Identify best practices for deploying sensors Installing Sensors Describe how to send an installation request Recognize the features and limitations of an installation code and company code Recognize the process for successfully completing an attended installation Recognize the differences between attended and unattended sensor installation methods Identify the correct deployment strategy for a given scenario Generate logs with unattended installations Generate sensor logs Check network connectivity for sensor installation Deploying Workloads Recognize the deployment process for VMware Carbon Black Cloud Workload Identify eligible workloads in a vSphere environment Recognize how to enable the VMware Carbon Black Cloud sensor on a VM workload Managing Sensors Describe VMware Carbon Black Cloud sensor deployment Explain the differences in sensor status Describe sensor update capabilities Explain sensor actions Manage vSphere workloads Post-deployment Validation Describe the process of a sensor background scan Recognize a properly registered sensor installation Identify sensor status in RepCLI Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Carbon Black Cloud: Plan and Deploy training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Carbon Black Cloud: Plan and Deploy course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows - IT Staff and Managers - Network and systems personnel and engineers - Small to mid-sized organizations that require fundamental knowledge on networking terms/concepts and configuration guidance for Meraki equipment This also includes organizations looking to implement remote sites, provide a guest wireless solution, and collect user analytics Overview Upon completing this course, the student will be able to meet these objectives: Students will be able to Deploy and Manage a Meraki Network using the Meraki Dashboard - Deploy, Manage, Monitor and Troubleshoot Meraki MS Switches - Deploy, Manage, Monitor and Troubleshoot Meraki MR Wireless Access Points - Deploy, Manage, Monitor and Troubleshoot Meraki MX Firewall Appliances - Deploy, Manage, Monitor and Troubleshoot Meraki MV IP Video Cameras - Deploy, Manage, Monitor and Troubleshoot Meraki MC Phones - Deploy, Manage, Monitor and Troubleshoot Meraki Systems Manager - Deploy, Manage, Monitor and Troubleshoot Meraki SDWAN This course familiarizes individuals with networking concepts and demonstrates how to effectively use Meraki products to build a comprehensive network Cisco/Meraki Product Line Introduction MS - Switching MR - Wireless LAN MX - Security MV ? Camera MC - Voice SD-WAN Cisco/Meraki Cloud Management Introduction to cloud management The dashboard and navigation Organizations & Networks ? what is the difference and how to use them System-wide parameters (organization parameters) Cisco/Meraki Dashboard Administration Creating and implementing maps Summary Report and Auto Generation Reports Adding administrators and tweaking security levels Using Tags and Configuring Alerting (SNMP, email) Adding admins, configuring reports, and alerts Firmware Management Configuring Authentication Lab 1 Lab 2 Configuring external authentication Configuring Group Policies Device Replacement Location Analytics Other advanced analytics Cisco/Meraki Switching Review switching basics Review Meraki L2 Switch Models Configuring Meraki Switches Troubleshooting / Diagnostics Lab 3 Cisco/Meraki Routing Review routing basic (IP Addresses, Networks and Masks, OSPF, etc.) Review Meraki L3 switch Models Configuring Meraki Switches for Routing Lab 4 Cisco/Meraki Wireless Review Wireless Basics Meraki Wireless Product Review Performing a Site Survey Configuring Access Points Lab 5 Cisco/Meraki Firewalls/Security Review firewall basics Meraki Firewall Model Review Configuring a Meraki Firewall Lab 6 IP Cameras MV21 vs MV71 Installing Cameras Adding Cameras to the Dashboard Managing MV Cameras Troubleshooting Cameras Lab 7 Meraki Communications QOS Voice Security Deploying Meraki MC74 Phones Deploying Cisco IP Phones to CUCM Deploying Voice Features End User Lab 8 Meraki Systems Manager Controlling Wireless Device Policies Enrolling Devices Apps Profiles Tags Security Policies Geofencing Policies Lab 9 Meraki SDWAN What is SD-WAN? Concentrator Mode VPN Topology Split Tunnel Full Tunnel Hub and Spoke VPN Mesh Datacenter Redundancy (DC-DC Failover) Warm Spare (High Availability) for VPN concentrators Connection Monitor Dual-Active VPN uplinks Policy-based Routing Dynamic Path Selection SD-WAN Objectives Example Topology High Level Traffic Flow SD-WAN Technologies Deploying a one-armed concentrator Dashboard Configuration Other Datacenter Configuration MX IP Assignment Upstream Considerations Datacenter Redundancy (DC-DC Failover) High-level architecture Failover Times Datacenter Deployment Branch Deployment Lab 10 Meraki Support Getting support for Meraki Finding the Right Documentation Posting in the Community Troubleshooting Meraki Connectivity Issues Resetting Devices. Additional course details: Nexus Humans Implementing and Configuring Meraki Technologies v1.0 (ICMT - CT) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Implementing and Configuring Meraki Technologies v1.0 (ICMT - CT) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Experienced system administrators, system engineers, and system integrators Overview By the end of the course, you should be able to meet the following objectives: Describe the architecture of VMware Cloud on AWS Prepare and deploy VMware Cloud on AWS SDDC Configure the scale-up and scale-down of a VMware Cloud on AWS SDDC Access a VMware vCenter configuration in VMware Cloud on AWS Configure internal, external, and inter-SDDC networking Configure storage integrations and solutions for VMware Cloud on AWS Configure a connection between an on-premises vSphere SDDC and a VMware Cloud on AWS SDDC Migrate VMs between on-premises vSphere and VMware Cloud on AWS SDDCs Describe lifecycle management, troubleshooting scenarios, and disaster recovery solutions for a VMware Cloud on AWS SDDC Describe how VMware add-on solutions support a VMware Cloud on AWS SDDC This four-day, hands-on training course provides you with the knowledge, skills, and tools for deploying and managing a VMware Cloud? on AWS infrastructure. You will explore the common use cases of the VMware Cloud on AWS infrastructure that allows you to modernize, protect, and scale applications based on VMware vSphere© that leverage AWS.In this course, you are introduced to various rapid and easy migration options for workloads based on vSphere to VMware Cloud on AWS. In addition, you are presented with VMware Cloud Disaster Recovery?, which is a Disaster Recovery as-a-service (DRaaS) solution, with fast recovery capabilities, that can be used to cost-effectively protect a broad set of your virtualized applications. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Cloud on AWS Choosing VMware Cloud on AWS Management and operational structure VMware Cloud on AWS Platform and SDDC Deployment Preparation Getting started with VMware Cloud on AWS Preparing AWS infrastructure for a VMware Cloud on AWS deployment Setting up a VMware on Cloud AWS account Billing and pricing on VMware Cloud services Deploying and Scaling and SDDC Deploying and examining SDDC configurations Sizing the SDDC SDDC cluster management SDDC host management Optimizing and maintaining SDDC Cluster using Elastic DRS for VMware Cloud on AWS Accessing and Analyzing vCenter Configurations Accessing vCenter Server in the Cloud SDDC Analyzing resource management settings in the SDDC Exploring vSphere permissions on VMware Cloud on AWS VMware Tanzu? for VMC on AWS Networking in VMware Cloud on AWS Internal SDDC network Networking and security options SDDC Network Administration with NSX Manager Creating virtual machines in the Cloud SDDC Inter-SDDC networking Storage on VMware Cloud on AWS vSAN storage in VMware Cloud on AWS Attaching external storage to a VM running on an SDDC Working with On-Premises vSphere Hybrid-linked mode Migration solutions for VMware Cloud on AWS VM migration with VMware HCX© Maintaining and Troubleshooting VMware Cloud on AWS Accessing API with VMware Cloud on AWS Maintenance and support Common troubleshooting steps Disaster Recovery Solution Site Recovery add-on service VMware Cloud Disaster Recovery? Using Other VMware Products with the SDDC VMware Aria? Operations for Logs (formerly vRealize Log Insight) VMware Horizon© with VMware Cloud on AWS VMware Aria Automation add-on (formerly vRealize Automation) Using VMware Aria Operations with VMware Cloud on AWS Using VMware Aria Operations for Networks (formerly vRealize Network Insight) with VMware Cloud on AWS Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Cloud on AWS: Design, Configure, Manage 2023 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Cloud on AWS: Design, Configure, Manage 2023 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.