Our popular Nursery Nurse Course is an excellent way to acquire the capability to nurture and teach children during the most influential stages of their lives. It provides expert tuition in all of the social and educational practices that you will need to contribute to a respected school or nursery. By procuring this learning package, you will gain acknowledgement and the knowledge that you will require to stand out as an educator and caretaker of curious young minds. When you enrol, you will attain access to a wide range of Early Years learning methodologies, and how you can apply them to a Nursery environment. You will be given an appreciation of the safeguarding responsibilities of the role, and how this extends to food, play, and ethical behaviour. Each module presents in-depth explorations of distinct aspects of the position and will prepare you to work with children that have special needs. The Nursery Nurse Course has been designed to deliver a masterclass in Early Years teaching methods, alongside essential social responsibilities. The whole tutorial contains a variety of audio and visual aids, as well as interactive assessments to enhance your studying, wherever you choose to take it. Assisted by expert tutors, it represents a new standard in educational training. Sign up now and tutor the nation's future. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Nursery Nurse Diploma doesn't entitle you to practise as a expert in this specific field. Why choose this Nursery Nurse Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This course is specifically designed for individuals who are intending to work in a nursery or preschool environment or take responsibility for a group of young children's welfare. Career Path The training delivered by the Nursery Nurse Course will benefit those in the UK's education system, who are primarily responsible for the welfare of young children. As such, it is most appropriate for the following careers and roles: Nursery Nurse Nursery or Preschool Practitioner Nannies or Childminders Preschool Teachers and Teaching Assistants Early Years Practitioner
Are you focusing on e-commerce or your organization's digital transformation? If you aren't, you could be putting the future of your company at risk. Actively upgrading along with the rest of the world not only gives you a competitive edge, it retains the customers and clients you already have. Yet it is easy for some companies to not realize they are being left behind and to not fully grasp the ways that not staying up to date can cost them opportunities for growth or survival. This video clearly outlines the challenges that organizations face when they fail to keep up with the digital transformation. It is great for stakeholders and upper management. Length: 5:00 Learning Objectives Evaluate the significance of digital transformation for organizations and their long-term viability. Analyze the impact of maintaining a digital presence on consumer connections and the potential consequences of being perceived as outdated and irrelevant.;Examine the competitive advantages that digital technology offers in today's market and explore how digital transformation can position a company to compete effectively and respond to evolving consumer preferences, ultimately influencing business success.;Measure the role of Artificial Intelligence and Big Data in collecting and harnessing valuable consumer data.;Recognize the limitations and challenges organizations face when operating without digital analytics and how it can impact their ability to stay competitive and relevant in the market.
Big data is transforming industries big and small, but do you know what it is? Big Data refers to the huge amount of information available that can be analyzed by computers in order to identify patterns and get meaning that might be too complex for traditional methods. In this course, you'll learn what this means for businesses and how Big Data is already transforming different industries. Our digital transformation series continues with a micro-learning video designed to help strengthen employees' digital competence and understanding of 'big data.' Because big data is a resource that so many organizations use, it is important that team members know how what it is and how it may benefit their role or the organization as a whole. Length: 3:01 Learning Objectives Analyze the fundamental concept of Big Data, discerning its role as a computational tool for extracting meaningful patterns and insights from vast and rapidly evolving datasets that may be impractical to analyze through traditional methods.;Evaluate the profound impact of Big Data on business strategies, recognizing its potential to transform organizations by harnessing the power of accurate, real-time information for predictive analytics.;Explore how Big Data extends beyond internal operations to incorporate external world information and enhance decision-making processes in various industries.;Gain insights into how organizations can leverage Big Data to gain a competitive advantage while respecting privacy and ethical standards.
The Scottish Training for Alcohol Retailers and Servers Course (STARS) course meets the requirements of The Licensing (Scotland) Regulations 2007, which states that every person who is involved in the making of alcohol sales must receive ‘relevant training. Come to Knight Training to receive your STARS course today! Call us now on 01524 388279!
Career Development Plan Fundamentals Course Overview: The "Career Development Plan Fundamentals" course is designed to guide learners through the essential elements of creating and implementing an effective career development plan. This course equips learners with the tools and frameworks to identify career goals, create strategic plans, and develop the necessary skills to achieve professional growth. Participants will gain a clear understanding of career progression pathways, set achievable career objectives, and learn how to align their strengths with their aspirations. By the end of this course, learners will have the skills to manage their career trajectory proactively, resulting in a structured approach to achieving long-term success. Course Description: This course provides in-depth coverage of the key components of career planning, starting with the importance of self-assessment and goal-setting. Learners will explore strategies for identifying career goals, building an actionable career roadmap, and mastering key skills for professional advancement. Topics include understanding personal strengths, researching career options, networking, and professional branding. Throughout the course, learners will be guided through various frameworks and methodologies to develop a structured plan for career growth. By completing this course, learners will be prepared to confidently manage their career path, identify opportunities for growth, and take decisive steps towards achieving their career objectives. Career Development Plan Fundamentals Curriculum: Module 01: Introduction to Career Development Module 02: Setting Career Goals and Objectives Module 03: Assessing Personal Strengths and Areas for Growth Module 04: Researching Career Paths and Opportunities Module 05: Building a Personal Brand and Networking Strategy Module 06: Navigating Career Transitions and Promotions Module 07: Monitoring Progress and Adjusting Career Plans (See full curriculum) Who is this course for? Individuals seeking to enhance their career trajectory. Professionals aiming to plan and manage their career development. Beginners with an interest in structured career progression. Individuals looking to identify and align their career goals with personal strengths. Career Path Career Development Specialist HR Manager Professional Coach or Mentor Recruitment Consultant Talent Development Advisor
Course Overview: This comprehensive course on Coaching & Mentoring is designed to provide learners with the essential skills and knowledge required to excel in guiding and developing individuals. Covering the core principles of coaching and mentoring, the course explores key processes, ethical considerations, and effective communication techniques. By the end of the course, learners will be equipped with the expertise to support others in achieving personal and professional growth. The course is suitable for professionals looking to enhance their leadership abilities and individuals seeking to make a positive impact through coaching and mentoring. Course Description: The Coaching & Mentoring course delves into the fundamental aspects of coaching and mentoring, including setting objectives, managing the coaching process, and understanding ethical responsibilities. Topics such as coaching and mentoring models, communication skills, and personal development are explored in detail. Learners will acquire a thorough understanding of the skills needed to guide individuals effectively, fostering growth in both personal and professional contexts. This course ensures learners develop a well-rounded approach to coaching and mentoring, preparing them for success in a variety of roles and industries. Course Modules: Module 01: Introduction to Coaching and Mentoring Module 02: Coaching and Mentoring: Objectives & Processes Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Coaching and Mentoring Models Module 05: Effective Communication Skills Module 06: Personal Skills Module 07: Management Skills Module 08: Functional Skills (See full curriculum) Who is this course for? Individuals seeking to enhance their coaching and mentoring skills. Professionals aiming to develop their leadership and team management capabilities. Beginners with an interest in coaching, mentoring, and personal development. Anyone looking to contribute to the growth and success of others in a professional setting. Career Path: Coaching Specialist Mentoring Consultant Leadership Development Coach HR Professional with coaching expertise Team Leader or Manager with a focus on employee growth
Dealing with Angry or Rude Customers Course Description Copyright Ross Maynard 2021 Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful. Key Learning Points On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers. Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points Pre-Course Requirements There are no pre-course requirements Additional Resources Copy of customer behaviour policy Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
Setting & Achieving Goals Course Overview: This course is designed to help learners develop effective goal-setting strategies and techniques to achieve success in both personal and professional areas. By exploring the foundational concepts of goal setting, this course provides valuable insights into setting clear, measurable, and attainable goals. Learners will gain a deeper understanding of strategic execution, learn the importance of setting SMART goals, and identify common barriers to success. With practical strategies to overcome these obstacles, participants will be equipped with the skills to stay motivated and focused, ensuring that they achieve their goals. The course offers a structured approach to goal setting, guiding learners step by step towards sustained success and personal growth. Course Description: This course covers essential goal-setting principles, including the introduction to the core concepts of setting and achieving goals. Learners will explore strategic execution and how to effectively implement their plans. The course dives into the SMART goal framework, offering practical insights into creating specific, measurable, achievable, relevant, and time-bound goals. It also addresses common challenges faced in goal setting, including why people fail and how to overcome these barriers. Learners will gain a comprehensive understanding of goal-setting techniques and develop skills to stay motivated, tackle setbacks, and sustain progress. By the end of the course, participants will be well-equipped to set meaningful goals and navigate challenges on their journey towards achieving them. Setting & Achieving Goals Curriculum: Module 01: Introduction & First Concepts Module 02: Strategic Execution Module 03: Setting SMART Goals Module 04: Why People Fail to Reach Their Goals & How You Can Win Module 05: Final Ideas & Tips (See full curriculum) Who is this course for? Individuals seeking to achieve their personal or professional goals. Professionals aiming to enhance their career progression through effective goal-setting. Beginners with an interest in personal development and success strategies. Anyone looking to improve productivity and attain measurable objectives. Career Path: Personal Development Coach Project Manager Career Development Specialist Team Leader Strategic Planner
Learn with Case Study - Market Research Course Overview: This course, "Learn with Case Study - Market Research," provides an in-depth understanding of the principles and techniques used in market research. It is designed to equip learners with the knowledge necessary to assess market trends, consumer behaviour, and competitive landscapes effectively. Through the use of real-world case studies, participants will gain valuable insights into the application of market research methodologies in various industries. By the end of the course, learners will be able to conduct research, analyse data, and make informed decisions that drive business strategies and growth. This course is ideal for those seeking to enhance their market research skills and apply them to professional practice. Course Description: In this course, learners will explore the core concepts of market research, including data collection, analysis techniques, and the interpretation of findings. The course integrates case studies to demonstrate how these methods are applied in real-life scenarios across different sectors. Key topics covered include survey design, focus groups, consumer behaviour analysis, and competitor research. Learners will develop the ability to evaluate and synthesise market data to inform strategic business decisions. The course encourages critical thinking, data interpretation, and strategic application, ensuring that learners can effectively utilise market research to support business objectives. By the end of the course, participants will have the skills to execute comprehensive market research projects. Learn with Case Study - Market Research Curriculum: Module 01: Introduction to Market Research Module 02: Data Collection Techniques Module 03: Case Study: Market Research in Action Module 04: Data Analysis and Interpretation Module 05: Consumer Behaviour and Market Segmentation Module 06: Reporting and Presenting Research Findings (See full curriculum) Who is this course for? Individuals seeking to improve their market research skills. Professionals aiming to enhance their strategic decision-making abilities. Beginners with an interest in understanding market dynamics. Those working in marketing, sales, or business strategy roles. Career Path: Market Research Analyst Marketing Manager Business Development Specialist Consumer Insights Analyst Data Analyst
LinkedIn Marketing Masterclass Course Overview The LinkedIn Marketing Masterclass provides a comprehensive understanding of using LinkedIn as a powerful marketing tool. This course covers everything from creating an optimised LinkedIn profile to developing advanced content strategies, running targeted ad campaigns, and measuring marketing success. It aims to equip learners with the skills to enhance their personal or business brand, increase engagement, and drive traffic to their services or products. By the end of the course, learners will be confident in navigating LinkedIn’s features and tools to generate quality leads and achieve their marketing goals. Course Description This course delves into a variety of key topics, including building a strong LinkedIn presence, understanding LinkedIn’s algorithm, creating effective posts and articles, and leveraging LinkedIn’s advertising platform. Learners will also explore strategies for growing their network, using LinkedIn Analytics to track performance, and mastering the art of personal branding. Throughout the course, participants will gain expertise in developing LinkedIn-specific content strategies, using advanced targeting options for ads, and building a network that supports career or business objectives. By the end, learners will be equipped to maximise their LinkedIn efforts and achieve measurable results. LinkedIn Marketing Masterclass Curriculum: Module 01: Introduction to LinkedIn Marketing Module 02: Setting Up a Strong LinkedIn Profile Module 03: Building Your Network and Connections Module 04: Creating Compelling LinkedIn Content Module 05: Leveraging LinkedIn for Lead Generation Module 06: Using LinkedIn Ads to Boost Visibility Module 07: Understanding LinkedIn Analytics Module 08: Advanced LinkedIn Strategies for Business Growth (See full curriculum) Who is this course for? Individuals seeking to enhance their personal or business brand on LinkedIn. Professionals aiming to advance their careers or establish authority in their industry. Beginners with an interest in using LinkedIn for marketing or networking. Business owners and marketers wanting to utilise LinkedIn as a marketing channel. Career Path Social Media Manager Digital Marketing Specialist Content Strategist LinkedIn Ad Campaign Manager Brand Manager Business Development Executive