4535 Objective courses delivered Online

The life of every animal is priceless. Enhance your ability to deliver a better quality of life for animals by taking this Zoology course. This Zoology course will teach you about the mating process of animals. It will educate you on animal behaviour and diversity of life and genetics and breeding. In addition, the course will give you deep insights into vertebrates and invertebrates zoology. You'll also learn about the different types of animal diseases and explore how to create excellent recovery plans. This training is the most effective approach to kickstart your career in the relevant field. Enrol now and learn the skills required to monitor wildlife health! Please note that this course only gives you the theoretical knowledge to succeed in this industry. Our Zoology Course doesn't entitle you to practise as a professional in this specific sector. Learning Objectives Understand the animal mating process Enrich your knowledge of animal behaviour and diversity of life Get broad ideas on genetics and breeding Know about vertebrate and invertebrate zoology Familiarise yourself with the various animal diseases Gain an excellent understanding of animal health care Who is this Course for? This Zoology course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of zoology or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Zoology course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Zoology course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Zookeeper Toxicologist Zoologist Teacher Veterinary Nurse Animal nutritionist Farm Manager Stable Worker Course Curriculum Module 01: Zoology Zoology 00:12:00 Module 02: Animal Behaviours And Diversity of Life Animal Behaviours and Diversity of Life 00:21:00 Module 03: Genetics and Breeding Genetics and Breeding 00:14:00 Module 04: Vertebrate Zoology Vertebrate Zoology 00:17:00 Module 05: Invertebrate Zoology Invertebrate Zoology 00:24:00 Module 06: Animal Diseases Animal Diseases 00:24:00 Module 07: Animal Health Care Animal Health Care 00:19:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Basic Insomnia Solution course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Basic Insomnia Solution course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Basic Insomnia Solution and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Basic Insomnia Solution course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Basic Insomnia Solution course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Basic Insomnia Solution will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction & First Concepts Introduction 00:01:00 The Science behind Insomnia 00:09:00 Section 02: Understanding Insomnia The Brain of an Insomniac 00:10:00 Sleep Starvation 00:09:00 Section 03: Beating Insomnia The Insomnia Cure 00:10:00 Lifestyle Modification for Insomniacs 00:05:00 Switching Off 00:07:00 Section 04: Final Ideas & Tips Final Thought and Tips 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Martial arts can result in minor to major injuries. Therefore, it's crucial to provide first aid to prevent the condition from worsening. Learn how to administer first aid in a martial arts setting by taking this Diploma in Martial Arts First Aid course. This Diploma in Martial Arts First Aid course will teach you how to cater to common martial arts injuries. The course covers the methods to treat CPR. In addition, it introduces you to common and significant injuries. The training will provide excellent lectures on injury prevention to reduce injuries and promote recovery. On top of that, you'll discover what kind of emergencies require first aid and how to provide first aid treatment to people before the medical personnel arrives. Enrol now and prepare yourself for any eventuality. Learning Objectives Identify the importance of first aid in injury prevention Learn how to provide first aid solutions to martial arts injuries. Know about the correct equipment to provide first aid Learn how to perform CPR Familiarise yourself with the typical first aid injuries Learn the first aid procedures to deal with significant injuries Understand how to provide first aid before medical help arrives Who is this Course for? This Diploma in Martial Arts First Aid course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of martial arts first aid or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path Upon successfully completing the Diploma in Martial Arts First Aid course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Community First Aider Martial Arts Instructor Fitness Instructor Sports Coach Martial Arts Practitioner Course Curriculum Module 01: Introduction to Martial Arts First Aid Introduction to Martial Arts First Aid 00:10:00 Module 02: Initial Assessment Initial Assessment 00:45:00 Module 03: CPR & Recovery Position CPR & Recovery Position 00:20:00 Module 04: Common Injuries Common Injuries 00:35:00 Module 05: Major Injuries Major Injuries 00:41:00 Module 06: Medical Emergencies Medical Emergencies 00:33:00 Module 07: Injury Prevention Injury Prevention 00:51:00 Module 08: Things to Keep in Mind Things to Keep in Mind 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Take your driving skills to the next level with the Driving Instructor Course. This course is built for aspiring driving instructors who wish to provide quality service to their customers. In this course, you will learn the essentials of driving and understand the strategies to provide effective instructions. The  Driving Instructor Course will teach you the roles and responsibilities of a driving instructor. From this resourceful course, you will understand the essentials of structured driving training. The modules will educate you on the process of ADI exams. In addition, you will learn valuable tips and tricks for driving smoothly. The course will also train you how to drive large vehicles.  Through this Driving Instructor Course, you will understand the strategies to deal with new customers. It will improve your communication skills and help you establish a flourishing career. Enrol today, and fast track your career. Learning Objectives Understand the role and responsibilities of a driving instructor Enrich your knowledge of structured driving training Learn the process of ADI exams Acquire the skills to become an excellent driver Know how to deal with new customers Improve your communication skills Develop the expertise to drive large vehicles Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Driving Instructor course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Driving Instructor Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Driving Instructor Truck Driving Instructor Driver Course Curriculum Module 01: The Driving Instructor The Driving Instructor 00:20:00 Module 02: Structured Driver Training Structured Driver Training 00:29:00 Module 03: The ADI Exams The ADI Exams 00:37:00 Module 04: Communication Skills and Dealing with a New Client Communication Skills and Dealing with a New Client 00:26:00 Module 05: Learning to Drive Learning to Drive 00:35:00 Module 06: Driving Large Vehicles Driving Large Vehicles 00:35:00 Module 07: Assessment Items Assessment Items 00:28:00 Module 08: Disabilities and Impairments Disabilities and Impairments 00:34:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn how to conduct a successful accident investigation by taking this Accident Investigation Course . Through this course, you'll learn the steps involved in the accident investigation process to prevent such incidents from occurring. This Accident Investigation Course will provide you with a thorough understanding of the accident investigation procedure. Throughout the course, you'll learn the process of documenting an accident scene and conducting interviews. Next, it will take you through investigation and cause analysis, developing solutions and reporting documentation. By the end of the course, you'll have a broader knowledge of how to identify the accident causes and write excellent reports. As a result, you can take an approach to prevent the occurrence of future accidents. Enrol now! Learning Objectives Understand the accident investigation procedures Learn how to document an accident scene Be able to conduct effective interviews Get to know about investigation and cause analysis Know the process of developing solutions to prevent the incidents from occurring Who is this Course for? This Accident Investigation Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of accident investigation or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Accident Investigation Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of the Accident Investigation Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Accident Investigator Aircraft Accident Investigator Forensic Collision Investigator Road Traffic Accident Investigator Course Curriculum Module 01: Understanding the Investigation Understanding the Investigation 00:14:00 Module 02: Why Investigate? Why Investigate? 00:19:00 Module 03: Accident Investigation Procedure Accident Investigation Procedure 00:16:00 Module 04: Documenting The Accident Scene Accident Investigation Procedure 00:16:00 Module 05: Conducting Effective Interviews Conducting Effective Interviews 00:15:00 Module 06: Investigation and Cause Analysis Investigation and Cause Analysis 00:21:00 Module 07: Developing Solutions Developing Solutions 00:19:00 Module 08: Report Documentation and Communication Report Documentation and Communication 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Sports First Aid Training for PE Teachers will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Sports First Aid Training for PE Teachers will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Sports First Aid Training for PE Teachers and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Sports First Aid Training for PE Teachers is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Sports First Aid Training for PE Teachers. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Sports First Aid Training for PE Teachers will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Sports First Aid Introduction to Sports First Aid 00:16:00 Module 02: Initial Assessment Initial Assessment 00:32:00 Module 03: Life-Saving Priorities Life-Saving Priorities 00:31:00 Module 04: Common Injuries Common Injuries 00:39:00 Module 05: Major Injuries Major Injuries 00:42:00 Module 06: Environmental Injuries Environmental Injuries 00:18:00 Module 07: Medical Emergency Medical Emergencies 00:17:00 Module 08: Things to Keep in Mind Things to Keep in Mind 00:16:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Make the important day memorable with the Party Planner and Event Management course. The position and work of an event manager and party planner are different from other casual jobs. The work includes both creativity and basic knowledge of the fields. The course provides a step-by-step guide for managing any event. The course covers both the planning phase and managing phase of any event. You will learn about budgeting, scheduling, site selection, acquiring necessary permits, coordinating transportation and parking, arranging for speakers or entertainers, arranging decor, event security, catering, and other essential steps of planning and managing any event. Finally, the course helps you to understand the psychology of the event and illustrates the concepts through several types of party examples such as birthday party, funeral, home party, etc. Upon completion, you will be bold enough to arrange any program including any party, baby shower, wedding event, or official program. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Party Planner and Event Management is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Party Planner and Event Management. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Party Planner and Event Management will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction to events management and party planning Introduction 00:01:00 Events Management 00:11:00 Party Type Ideas 00:13:00 Theming, Types, Tips Theming an event 00:07:00 The Psychology 00:08:00 Childrens parties 00:06:00 Qualities needed 00:06:00 Shoestring Budgets 00:04:00 Home Party Tips 00:07:00 Conclusion Conclusion 00:05:00 Recommended Materials Workbook - Party Planner and Event Management 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Fertilization and Irrigation Online Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Fertilization and Irrigation Online Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Fertilization and Irrigation Online Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Fertilization and Irrigation Online Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Fertilization and Irrigation Online Course . This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Fertilization and Irrigation Online Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Fertilization and Irrigation Online Course Module 01: Plant Nutrients 01:08:00 Module 02: The Soil as a Source of Nutrients 01:03:00 Module 03: Irrigation Water Quality 01:26:00 Module 04: Soil Salinity 01:17:00 Module 05: How to Interpret Soil and Tissue Analysis 01:33:00 Module 06: The Fertilization Plan 01:25:00 Module 07: Fertigation 01:20:00 Module 08: Soil Water Status and Irrigation Scheduling 01:03:00 Module 09: Irrigation Systems 01:13:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Financial Controller Training course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Financial Controller Training course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Financial Controller Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Financial Controller Training course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Financial Controller Training course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Financial Controller Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Financial Controller Training Module 01: The Concept of Financial Controller 00:28:00 Module 02: Financial Statement 00:34:00 Module 03: Financial Analysis 00:44:00 Module 04: Ratio Analysis 00:42:00 Module 05: Planning, Budgeting and Forecasting 00:47:00 Module 06: Budgetary Control 00:54:00 Module 07: Internal Control and Cash 01:05:00 Module 08: Strategic Management Decision 01:05:00 Module 09: Financial Audit 00:48:00 Assignment Assignment - Financial Controller Training 03:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Manager will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Manager will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Manager is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Manager. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Who We Are and What We Do Who We Are and What We Do 00:17:00 Module 02: Establishing Your Attitude Establishing Your Attitude 00:12:00 Module 03: Identifying and Addressing Customer Needs Identifying and Addressing Customer Needs 00:12:00 Module 04: Generating Return Business Generating Return Business 00:14:00 Module 05: In-Person Customer Service In-Person Customer Service 00:10:00 Module 06: Giving Customer Service over the Phone Giving Customer Service over the Phone 00:12:00 Module 07: Providing Electronic Customer Service Providing Electronic Customer Service 00:12:00 Module 08: Recovering Difficult Customers Recovering Difficult Customers 00:15:00 Module 09: Understanding When to Escalate Understanding When to Escalate 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00