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Key Highlights of the fast track Level 7 Diploma in Human Resource Management programme are: Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The objective of this fast track Level 7 Diploma in Human Resource Management qualification (accredited by OTHM, UK) is to provide learners with the skills and understanding in Human Resource Management (HRM) that align with good strategic decision making to maintain organisations' competitive advantage. You will acquire knowledge through an integrated approach of theory in Human Resource Management and practice using real-time activities. Successful completion of this fast track Level 7 Diploma in Human Resource Management qualification will develop learners' Strategic Human Resource Management and Leadership skills and their ability to focus on the requirements of implementing an organisation's strategy. This fast track Level 7 Diploma in Human Resource Management qualification enables learners to progress into or within employment and/or to work toward a relevant Master's programme with advanced standing. Who is this course for? Who is this Program For?Working Professionals, Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal Postgraduate qualification leading to award of degrees in future. Requirements Minimum EligibilityFor entry onto the fast track Level 7 Diploma in Human Resource Management qualification, learners must possess an honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path OpportunitiesUpon successful completion of the fast track level 7 Diploma in Human Resource Management programme, you will also become eligible to gain direct entry into relevant Master's and MBA degree programme.

Accounting and finance are at the very heart of business operations. From banking to manufacturing, from huge service industries to micro businesses, the ability to manage, plan and account for money is still the ultimate measure of business success and the key driver of growth. The objective of the Level 4 Diploma in Accounting and Business qualification is to provide learners with an understanding of accounting and business in the broader business context, and to provide them with the practical, industry-focused skills to manage business finances, budgets and cash flow effectively, and to play a key role in business growth. Key Highlights of Diploma in Accounting and Business - Level 4 qualification are: Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Who is this course for? Working Professionals, A-Level holders, professionals working in range of industries looking for a career in finance and accountancy Requirements For entry onto the OTHM Level 4 Diploma in Accounting and Business qualification, learners must possess: Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE or equivalent qualification Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience (learners must check with Admission Counsellors at LSBR regarding this experience prior to registering for the programme) Career path Progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Digital certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

The objective of the OTHM Level 4 Diploma in Health and Social Care Management qualification is to equip learners with the underpinning knowledge, understanding and skills required for a career in the health and social care sector at a managerial level. This fast track Level 4 Diploma in Health and Social Care Management programme enables learners to demonstrate their skills by producing evidence from their work or training activities. Learners will acquire care management skills in the Health and Social Care sector. Key Highlights of fast track Level 4 Diploma in Health and Social Care Management are: Program Duration: 6 Months (Regular 9 months duration also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Who is this course for? Working Professionals, A-Level holders, learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future. Requirements For entry onto the OTHM Level 4 Diploma in Health and Social Care Management qualification, learners must possess: Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE or equivalent qualification Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience (learners must check with Admission Counsellors at LSBR regarding this experience prior to registering for the programme) Career path Progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Digital certificate - Included Once you complete the course, you would be receiving a digital copy of your Diploma along with its Transcript which can be downloaded from the awarding body website without any additional charge. You can also order Hard copy certificate by paying a nominal cost directly to the awarding body.

This Professional Certificate Course in Candidate Assessment and Selection provides a comprehensive overview of the essential elements in the recruitment process. Participants will explore methods and tools for assessing candidates, including behavioral and situational interview techniques, and gain insights into the critical aspect of reference checking. The course emphasizes the importance of making objective, legally compliant hiring decisions, ensuring participants are well-versed in ethical and effective selection practices. After the successful completion of this course, you will understand the following; Discuss the methods and tools used to assess candidates, including behavioral and situational interview techniques and reference checking. Analyze the importance of making objective and legally compliant hiring decisions. Explain the laws and regulations related to recruiting and hiring, including equal employment opportunity and anti-discrimination laws. This Professional Certificate Course in Candidate Assessment and Selection offers a comprehensive understanding of the intricate processes involved in assessing and selecting candidates. Participants will delve into various methods and tools used for candidate evaluation, such as behavioral and situational interview techniques. The course includes a thorough examination of reference checking practices. Legal compliance in hiring decisions takes center stage, covering the importance of objectivity and adherence to laws and regulations related to recruiting, including equal employment opportunity and anti-discrimination laws. This Professional Certificate Course in Candidate Assessment and Selection provides a deep dive into effective candidate evaluation and selection. Participants will explore diverse methods and tools, including behavioral and situational interview techniques, while gaining insights into the significance of reference checking. The course places a strong emphasis on the necessity of making objective, legally compliant hiring decisions. Attendees will also gain a comprehensive understanding of the laws and regulations related to recruiting and hiring, ensuring ethical and lawful practices in candidate assessment and selection processes. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Assessment and Selection Concepts and Considerations Self-paced pre-recorded learning content on this topic. Candidate Assessment and Selection Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, HR Professionals Talent Acquisition Specialists Hiring Managers Recruitment Managers Human Resource Generalists Staffing Coordinators Business Owners Legal Compliance Officers Career Development Professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The objective of the fast track Level 4 Diploma in Education and Training Management qualification (accredited by Othm, UK) is to develop learners' understanding of theory and practice relating to their role in education. The qualification will provide learners with an opportunity to engage with the challenges facing professionals and policy makers in their own country. It will provide knowledge that underpins the ability to work as an effective practitioner in the education sector. The units in fast track Level 4 Diploma in Education and Training Management combine both theoretical and practical knowledge in the education profession and will develop and enhance knowledge and skills in the areas of effective performance, planning and accountability, development and team working. Learners will be able to work in a variety of roles within education administration and/or management. Key Highlights of fast track Level 4 Diploma in Education and Training Management qualification are: Program Duration: 6 Months (Regular duration mode also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Requirements For entry onto the fast track OTHM Level 4 Diploma in Education and Training Management qualification, learners must possess: Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE or equivalent qualification Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience (learners must check with Admission Counsellors at LSBR regarding this experience prior to registering for the programme) Career path Progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification in fast track mode will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

The objective of this fast track Foundation Diploma in Accountancy - Level 3 qualification (accredited by Othm, UK) is to provide learners with a foundation for a career in a range of organisations in relation to financial management and accountancy. It is designed to ensure that each learner is equipped with knowledge of accountancy, and the skills to adapt rapidly to change and progress with their learning. Successful completion of this fast track Foundation Diploma in Accountancy Level 3 provides learners with the opportunity to progress to further study or employment. Key Highlights of Foundation Diploma in Accountancy - Level 3 (Fast Track) Program Duration: 6 Months (Regular 9 months duration programme available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Who is this course for? Working Professionals, O-Level holders, professionals working in range of industries looking for a career in finance and accountancy Requirements OTHM Level 3 qualifications can be offered to learners from age 16. OTHM does not specify entry requirements for these qualifications. The learners admitted to the programme should have sufficient capability at the right level to undertake the learning and assessment criteria. The qualification is offered in English. English requirements: If a learner is not from a majority English-speaking country must provide evidence of English language competency. For more information visit English Language Expectations page. Career path Progress to Year 1 of a 3 Year UK Undergraduate Degree qualification after completion of this course Completion of your fast track Foundation Diploma in Accountancy qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Digital certificate - Included Othm courses: Once you complete the course, you would be receiving a digital copy of your Diploma along with its Transcript which can be downloaded from the awarding body website without any additional charge. You can also order Hard copy certificate by paying a nominal cost directly to the awarding body.

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About this Training Course The two elements which consistently remain in the forefront of every executive, tasked to manage a project, are 'Cost' and 'Time'. There is probably no disagreement or a need to prove that a strong correlation exists between Cost and Schedule. The mechanics of capturing cost during the execution is not that difficult a task, as it is when undertaking Design, Engineering, Estimating, Planning, Scheduling, and seeking financing for the project. The corporate management is expected to provide realistic, reliable and risks adjusted projections of a project's overall financial performance. This 3 full-day course and workshop is developed to make the delegates walk through the engineering formulas and equations to become a professional in managing estimates, projections, risks, uncertainties and secure financing for high value, high risk projects, from both On-shore and Offshore Oil & Gas industry segments. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives Objectives of this Training Course: This course and the workshops are developed for the participants to gain comprehensive understanding of the field of Cost Engineering and its impact on the project execution, financing and risk management. The underlying objectives are: Enhance familiarization with mechanics of cost engineering in developing budgets and Project Cost Models. Gain understanding of diversity in financing of EPC Projects in context of Offshore and Onshore Oil & Gas projects in international arena. Identify risks associated with cost estimates and costing elements, with an objective of developing project strategies and minimizing the exposure to escalation of prices and market factors. Appreciate the correlation between cost and schedule, resulting in the delivery of contractual obligations. Develop competency to manage risks of costs and time overrun, by implementing appropriate cost control mechanism. Target Audience If you are responsible for undertaking one or more of the following functions in the Oil & Gas and Offshore & Marine Industry, you can't afford to miss this course: Management Accountants, Finance Managers, Cost Controllers, Project Directors, Contracts & Projects Managers, Estimators, Planners and Risk Managers. Course Level Intermediate Training Methods Unique Features of this Enhanced Course Curriculum: This course and the workshops are developed for the participants to gain comprehensive understanding of the field of Cost Engineering and its impact on the project execution, financing and risk management. The underlying objectives are: Enhance familiarization with mechanics of cost engineering in developing budgets and Project Cost Models. Gain understanding of diversity in financing of EPC Projects in context of Offshore and Onshore Oil & Gas projects in international arena. Identify risks associated with cost estimates and costing elements, with an objective of developing project strategies and minimizing the exposure to escalation of prices and market factors. Appreciate the correlation between cost and schedule, resulting in the delivery of contractual obligations. Develop competency to manage risks of costs and time overrun, by implementing appropriate cost control mechanism. Trainer Principal Management Consultant Chartered Valuer and Appraiser (CVA) FACICA | FAMTAC | FAIADR | M.S.I.D | Member, AIEN LL.M. (IP Law), M. Sc. (Maritime Studies), M. Tech (Knowledge Engineering), MBA, First Class CoC (MCA, UK), B. E. (Elect) Your expert course leader, during the last 47 year period, has worked and consulted in the industry verticals encompassing: Technology, Oil & Gas Exploration & Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics & Warehousing, Marine, Offshore, Oil & Gas Pipelines, Infrastructure Development Projects (Ports, Offshore Supply Bases, Oil & Gas Terminals and Airports etc), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe. He serves as the Principal Management Consultant with a management consultancy in Hong Kong and Singapore, specialising in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He undertakes special assignments for conducting audits and valuation of intangible properties involving proprietary processes for licensed production, and licensing of intellectual property rights (IP Rights) in patents, trademarks, and industrial designs. He is frequently engaged for assignments like due diligence, acquisitions, mergers, resolving various operational issues, technology transfer and agency services contracts reviews, cost controls, and enhancement of Supply Chain Management. He has been conferred the credentials of Chartered Valuer & Appraiser (CVA) by SAC and IVAS, in accordance with the international valuation standards setting body IVSC. His consulting experience includes Charterparty Management, Business Process Re-engineering, Diversifications, Corporate Development, Marketing, Complex Project Management, Feasibility Studies, Dispute Resolutions and Market Research. He has successfully assisted Marine and offshore E & P clients in managing contractual disputes arising from various international contracts for upgrading & conversion projects. He continues to be actively engaged in claims reviews, mediation, arbitration, litigation, and expert witness related assignments, arising from international contracts and Charterparty Agreements. He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies, and LL.M. (IP Law). He also holds professional qualifications in Business Valuations and Appraisers for CVA, arbitration, law, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (MCA, UK). He is further qualified and accredited as Certified International Arbitrator, Chartered Arbitrator, Sports arbitrator under CAS Rules, WIPO Neutral, Australian Communications and Media Authority (ACMA) Bargaining Code Arbitrator, Accredited Adjudicator and Accredited Mediator (Malaysia). He is admitted to the international panels of arbitrators and neutrals with WIPO, Geneva; ACICA, AMTAC and ACMA, Australia; BVIAC (British Virgin Islands); JIAC (Jamaica); HKIAC Hong Kong; AIAC, Malaysia; AIADR, Malaysia; KCAB, Seoul, South Korea; ICA, Delhi, India; ICC (Singapore); SISV, Singapore; SCMA, Singapore; SCCA, Saudi Arabia; VIAC Vienna, Austria; Thailand Arbitration Centre (THAC), and Mediator with AIAC Malaysia, CMC, and SIMI Singapore. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

The objective of the fast track Level 4 Diploma in Information Technology qualification (accredited by Othm, UK) is to provide learners with an excellent foundation for a career in a range of organisations. It is designed to ensure that each learner is 'business ready': a confident, independent thinker with a detailed knowledge of Information Technology, and equipped with the skills to adapt rapidly to change. This fast track Level 4 Diploma in Information Technology qualification is ideal for those who have started, or are planning to move into, a career in private or public sector business. Successful completion of the Level 4 Diploma in Information Technology in fast track mode will provide learners with the opportunity to progress to further study or employment. Some of the Key Highlights of this fast track Diploma in Information Technology - Level 4 are: Program Duration: 6 Months (Regular duration mode also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Who is this course for? Working Professionals, A-Level holders, learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future. Requirements For entry onto the fast track Level 4 Diploma in Information Technology qualification, learners must possess: Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE or equivalent qualification Learner must be 18 years or older at the beginning of the course OR No formal qualification is required from Mature learners who are over 21 years of age and having management experience Career path Progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Digital certificate - Included Othm courses: Once you complete the course, you would be receiving a digital copy of your Diploma along with its Transcript which can be downloaded from the awarding body website without any additional charge. You can also order Hard copy certificate by paying a nominal cost directly to the awarding body.