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4496 Objective courses in Birmingham delivered Online

Call Centre Based Customer Service

4.7(160)

By Janets

Register on the Call Centre Based Customer Service today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Call Centre Based Customer Service is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Customer Service Introduction to Customer Service 00:25:00 Module 02: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:14:00 Module 03: Customer Relationship Management Customer Relationship Management 00:44:00 Module 04: Customer Service Communication Strategies Customer Service Communication Strategies 00:26:00 Module 05: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:33:00 Module 06: Building Rapport Over the Phone Building Rapport Over the Phone 00:26:00 Module 07: Inbound and Outbound Calls Inbound and Outbound Calls 00:18:00 Module 08: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:30:00 Module 09: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:12:00 Module 10: Problem Solving over the Phone Problem Solving over the Phone 01:06:00 Module 11: Intra Organisation Dealings Intra Organisation Dealings 00:37:00 Module 12: Measuring Customer Service Measuring Customer Service 00:14:00 Assignment Assignment - Call Centre Based Customer Service 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Call Centre Based Customer Service
Delivered Online On Demand3 weeks
£25

Leadership and Management

4.7(160)

By Janets

Management and Leadership always go hand-in-hand. You can't be a good business manager if you are not an influencing leader. This course will train you to be a better leader so that your business process management runs smoother than ever. You will learn to communicate with your colleagues in an effective manner and motivate them to reach business goals in time. It will significantly increase the productivity of your workplace and eventually, the growth of your business. Learning Outcomes Understand the basic principles of leadership to achieve business objectives through teamwork Get an overview of the traits, skills and behaviour needed to become a successful manager Expand your knowledge of network leadership structure and leadership roles Learn how to match your commitment to the mission and vision of the business Recognise the different leadership styles and develop business analysis skills Produce long-term plans and create a support system for the team to increase productivity Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer, tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of: Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A printed copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is this Course for? This course is suited for Managers or Executives who want to develop their Leadership and Management skills. It's also fruitful for people interested in getting involved with the HR industry. Requirements This Leadership and Management Course is fully compatible with any kind of device. Whether you are using a Windows computer, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection, from anywhere, at any time, without any kind of limitation. Career Path The course is suitable for those in the roles of: Business Manager Business Analyst / Business Process Analyst HR Executive Change Manager Project Manager Course Content Leadership and Management - Updated Version Module 1: Understanding Management and Leadership 00:40:00 Module 2: Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams 00:32:00 Module 5: Motivating Employees 00:26:00 Module 6: Organisational Skills 00:26:00 Module 7: Talent Management 00:37:00 Module 8: Succession Planning 00:24:00 Module 9: Business Process Management 00:29:00 Module 10: Communication Skills 00:28:00 Module 11: Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change 00:22:00 Module 14: Time Management 00:37:00 Module 15: Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict 00:14:00 Module 18: Dealing with Office Politics 00:34:00 Module 19: Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics 00:14:00 Mock Exam Mock Exam- Leadership and Management 00:20:00 Final Exam Final Exam- Leadership and Management 00:20:00 Leadership and Management - Old Version Module 01: Leadership Concept 00:35:00 Module 02: Theories on Leadership 00:50:00 Module 03: Network Leadership 00:30:00 Module 04: How to Develop Enlightened Leadership 00:45:00 Module 05: How to Be a Successful Leader 00:20:00 Module 06: Leadership Styles 00:20:00 Module 07: Personality Style of a Leader 00:35:00 Module 08: Leadership and Management In The UK 00:25:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Leadership and Management
Delivered Online On Demand13 hours 42 minutes
£25

Diversity and Equality in Workplace Diploma

4.7(160)

By Janets

Diversity and Equality in Workplace courses train you to ensure a healthy environment for your employees who come from different backgrounds. Maintaining unity in diversity is a must to maximise the output of your company. This course allows you to know the tricks to keep equity in the workplace. Diversity and Equality in Workplace courses will also help you to train your staff to ensure a peaceful environment. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Diversity and Equality in Workplace Module One - Getting Started 01:00:00 Module Two - Understanding Diversity 01:00:00 Module Three - Understanding Stereotypes 01:00:00 Module Four - Breaking Down the Barriers 00:30:00 Module Five - Verbal Communication Skills 00:30:00 Module Six - Non-Verbal Communication Skills 01:00:00 Module Seven - Being Proactive 00:30:00 Module Eight - Coping with Discrimination 01:00:00 Module Nine - Dealing with Diversity Complaints as a Person 01:00:00 Module Ten - Dealing with Diversity Complaints as a Manager 01:00:00 Module Eleven - Dealing with Diversity Complaints as an Organization 01:00:00 Module Twelve - Wrapping Up 00:15:00 Diversity and Equality Why Promote Equality and Diversity? 00:15:00 The Equality and Diversity Jigsaw Pieces 00:15:00 Integrating Equality and Diversity into Planning and Delivery 00:15:00 Building Equality into Teaching and Learning 00:15:00 Dealing with Harassment and Bullying 00:15:00 Diversity in Workplace: Disability Defining Terms 00:15:00 Dissecting Labels 00:30:00 Accessibility 00:15:00 The Cornerstones of Diversity 00:15:00 Encouraging Diversity by Hiring 00:30:00 Using the STOP Technique 00:15:00 Communication Essentials for Disability Awareness 00:30:00 Communication Styles 00:15:00 Critical Conversations 00:15:00 Activities Diversity and Equality in Workplace Level 3- Activities 00:00:00 Recommended Reading Recommended Reading : Level 3 Diploma in Diversity and Equality in Workplace 00:00:00 Mock Exam Mock Exam - Diversity and Equality in Workplace Diploma 00:20:00 Final Exam Final Exam - Diversity and Equality in Workplace Diploma 00:20:00 Assignment Assignment - Diversity and Equality in Workplace Diploma 3 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Diversity and Equality in Workplace Diploma
Delivered Online On Demand4 weeks
£25

Cooking Course with Kitchen Management for the Professional Chef

4.7(160)

By Janets

Follow your dreams by enrolling on the Cooking Course with Kitchen Management for the Professional Chef course today and develop the experience, skills and knowledge you need to enhance your expert development. Cooking Course with Kitchen Management for the Professional Chef will help you arm yourself with the qualities you need to work towards your dream job. Study the Cooking Course with Kitchen Management for the Professional Chef training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Cooking Course with Kitchen Management for the Professional Chef course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Cooking Course with Kitchen Management for the Professional Chef course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Cooking Course with Kitchen Management for the Professional Chef course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Cooking Course with Kitchen Management for the Professional Chef course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Cooking Course with Kitchen Management for the Professional Chef course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Cooking Course with Kitchen Management for the Professional Chef course. The Cooking Course with Kitchen Management for the Professional Chef course is designed by industry experts and is tailored to help you learn new skills with ease. The Cooking Course with Kitchen Management for the Professional Chef is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Cooking Course with Kitchen Management for the Professional Chef when it suits you. Access the Cooking Course with Kitchen Management for the Professional Chef course modules from any internet-enabled device, including computers, tablets, and smartphones. The Cooking Course with Kitchen Management for the Professional Chef course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Cooking Course with Kitchen Management for the Professional Chef now and start learning instantly! What You Get Out Of Studying Cooking Course with Kitchen Management for the Professional Chef With Janets Free PDF certificate upon successful completion of the Cooking Course with Kitchen Management for the Professional Chef Full one-year access to Cooking Course with Kitchen Management for the Professional Chef Course materials Instant assessment results with the Cooking Course with Kitchen Management for the Professional Chef Full tutor support available from Monday to Friday with the Cooking Course with Kitchen Management for the Professional Chef Study the Cooking Course with Kitchen Management for the Professional Chef at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Cooking Course with Kitchen Management for the Professional Chef Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Cooking Course with Kitchen Management for the Professional Chef Study the Cooking Course with Kitchen Management for the Professional Chef in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Cooking Course with Kitchen Management for the Professional Chef Description  The Cooking Course with Kitchen Management for the Professional Chef training course is delivered through Janets' online learning platform. Access the Cooking Course with Kitchen Management for the Professional Chef content from any internet-enabled device whenever or wherever you want to. The Cooking Course with Kitchen Management for the Professional Chef course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for: The Cooking Course with Kitchen Management for the Professional Chef is ideal for those who already work in this sector or are an aspiring expert. This Cooking Course with Kitchen Management for the Professional Chef course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Cooking Course with Kitchen Management for the Professional Chef is open to all students and has no formal entry requirements. To study the Cooking Course with Kitchen Management for the Professional Chef course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Cooking Course with Kitchen Management for the Professional Chef is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Cooking Course with Kitchen Management for the Professional Chef and gain an industry-acknowledged lesson that will help you excel in finding your ideal job.

Cooking Course with Kitchen Management for the Professional Chef
Delivered Online On Demand4 weeks
£25

Nanny Care Worker

4.7(160)

By Janets

Our Nanny Care Worker course provides the absolute best training for any individual aspiring to be the perfect Nanny or dedicated childminders who want to be outstanding in their field. Everything you need to provide the perfect safe environment for a child is included in these online modules and will give you the necessary skills to excel in your client's eyes.  Learn all the necessary knowledge to care for any infant or child, and understand the best ways to perform time management, organise nutritional meals, and keep them clean and happy. Written by industry experts, it will also provide a useful guide to furthering your career as a Nanny and making it a lucrative and fulfilling role.  The Nanny Care Worker course is instantly accessible, and simply the most reliable way to procure an entrusted certificate for this role. Innovative online study materials, video lessons and interactive exercises, will educate you in the fundamental abilities needed for childcare, as well as establishing how you can become a sought-after commodity for busy parents. Why choose this Nanny Care Worker Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our innovative learning platform and is easily accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This course is ideal for those wanting to train to become an exemplary Nanny or Childminder. It may also be of benefit for those that regularly provide guardian duties for any child. Career path Training offered by the Nanny Care Worker course could potentially benefit many roles, but would particularly enhance careers in Nannying Childminding Teaching Child Guardianship Nursery or Kindergarten teaching Parenting experts Lifestyle coaches Other comparable roles with children Course Content Module 1. Introduction to Nanny Care Workers Introduction to Nanny Care Workers 00:24:00 Module 2. Understanding Child Development Understanding Child Development 00:24:00 Module 3: Care for Children Care for Children 00:25:00 Module 4: Healthy Food, Healthy living Healthy Food, Healthy living 00:24:00 Module 5. Keeping Children Healthy & Safe Keeping Children Healthy & Safe 00:31:00 Module 6. Early Years Provision Early Years Provision 00:19:00 Module 7. Establishing Relationship and Routines Establishing Relationship and Routines 00:16:00 Module 8. Time Management for Nannies Time Management for Nannies 00:18:00 Module 9. Nanny's Job Profile Nanny's Job Profile 00:28:00 Module 10. Establishing a Nanny's Career Establishing a Nanny's Career 00:19:00 Assignment Assignment - Nanny Care Worker 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Nanny Care Worker
Delivered Online On Demand3 weeks
£25

Mental Health and COVID-19

4.7(160)

By Janets

Register on the Mental Health and COVID-19 today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Mental Health and COVID-19 course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Mental Health and COVID-19 doesn't entitle you to practise as an expert in this specific field. What You Get Out Of Studying Mental Health and COVID-19 With Janets Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For The Mental Health and COVID-19 is ideal for those who already work in this sector or are an aspiring experts. This Mental Health and COVID-19 course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements The Mental Health and COVID-19 is open to all students and has no formal entry requirements. To study the Mental Health and COVID-19 course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path The Mental Health and COVID-19 is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Mental Health and COVID-19 and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 01: Introduction to COVID-19: A Psychological First Aid Introduction to COVID-19 A Psychological First Aid 00:31:00 Module 02: Psychological Consequences Human Faced Due to COVID-19 Psychological Consequences Human Faced Due to COVID-19 00:34:00 Module 03: An Overview of the Impact of Quarantine on People during COVID-19 An Overview of the Impact of Quarantine on People during COVID-19 00:33:00 Module 04: Impacts of COVID-19 on Children's Mental Health Impacts of COVID-19 on Children's Mental Health 00:24:00 Module 05: Impacts of COVID-19 Contributing to Young Generation's Mental Health Impacts of COVID-19 Contributing to Young Generation's Mental Health 00:14:00 Module 06: Impacts on Older Generations Impacts on Older Generations 00:15:00 Module 07: Psychological Aids to be Taken regarding the Impacts on Children Psychological Aids to Be Taken Regarding the Impacts on Children 00:28:00 Module 08: Coping Mechanism for Stress during COVID-19 Coping Mechanism for Stress During COVID-19 00:21:00 Module 09: COVID-19 Outbreak COVID-19 Outbreak 00:52:00 Module 10: Remote Psychological First Aid Options Remote Psychological First Aid Options 00:36:00 Module 11: Psychological Aid Instructions by WHO on Dealing Mental Health Issues Caused by The Pandemic Psychological Aid Instructions by WHO on Dealing Mental Health Issues Caused by The Pandemic 00:24:00 Mock Exam Mock Exam - Mental Health and COVID-19 00:20:00 Final Exam Final Exam - Mental Health and COVID-19 00:20:00 Assignment Assignment - Mental Health And COVID-19 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00

Mental Health and COVID-19
Delivered Online On Demand3 weeks
£25

Workplace Stress Management

4.7(160)

By Janets

Is your expert life impacting your health? Do you wish for a better work-life balance? The Manage Workplace Stress & Strike a Balance course is packed with tips, strategies and advice for coping with work-related stress and dealing effectively with high-pressure situations.  Through this skills-focused training, you will learn first how stress impacts physical and mental health, covering the physiology of stress. You will later learn about the different ways to deal with stress, through case studies and practical exercises used by the experts. By the end of the course, you will have an excellent understanding of the source of your stress and how to find your priorities in life to boost your productivity in and out of the workplace to the maximum level. Enrol today and learn valuable life and work skills. Learning outcomes Understand the different ways to manage stress in your expert life Learn how to find the right balance in your work and personal life Understand the main contributors to stress in the workplace Gain the skills and practical knowledge to deal with various stressful situations Learn about the physiology of stress and how stress impacts physical health Develop your knowledge of the psychological impact of stress and how it impacts work performance Learn how to find your priorities in life to boost your productivity Understand how to deal with high-pressure situations calmly and effectively Description  The Workplace Stress Management training course is delivered through Janets' online learning platform. Access the Workplace Stress Management content from any internet-enabled device whenever or wherever you want to. The Workplace Stress Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this Course for This course is ideal for those who are experiencing work-related stress and are looking for effective ways to deal with it. There are no specific entry requirements for this course, which is open to learners of all academic backgrounds and experts from all industries. Requirements The Workplace Stress Management is open to all students and has no formal entry requirements. To study the Workplace Stress Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path On successful completion of this course, learners will have the practical and theoretical knowledge to deal with high-pressure situations in the workplace and create a better balance between their personal and expert life. It will help those immensely in the following careers:  Business Owners Managers Entrepreneurs Anyone in a high-pressure or fast-paced profession Course Content Module 01: Defining Stress Defining Stress 00:14:00 Module 02: Responses of the Nerves Responses of the Nerves 00:19:00 Module 03: Stress at Workplace Stress at Workplace 00:15:00 Module 04: Personality and Stress Personality and Stress 00:14:00 Module 05: Managing Stress at Work Managing Stress at Work 00:17:00 Module 06: Personal Stress Management Personal Stress Management 00:22:00 Module 07: Work-Life Balance Work-Life Balance 00:19:00 Assignment Assignment - Workplace Stress Management 6 days, 4 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Workplace Stress Management
Delivered Online On Demand7 days
£25

Receptionist Skills

4.7(160)

By Janets

As part of the administrative team, Receptionists are the backbone and 'face' of a company, responsible for greeting clients and customers, organising meetings, and upholding a company's image. Their duties range from filing and record-keeping to constructing business emails and taking calls. If you're considering a career as a Receptionist or similar role, then this course offers the ideal introductory training. The Receptionist skills diploma is a personal development course for entry-level learners who wish to learn more about the role, along with administrative best practices. It covers fundamental office procedures, skills and techniques that every aspiring receptionist should know. You'll learn how to improve your business communication and telephone etiquette, the essentials of meeting management, how to master business writing, and much more. Get equipped with valuable transferable and administrative skills and earn an endorsed certificate to increase your opportunity to work for leading companies and organisations. Learning Outcomes: Develop an in-depth understanding of the role and day-to-day responsibilities of a receptionist Improve your telephone and business communication etiquette Learn the principles of record-keeping and the different types of filing systems Sharpen your time management, organisation, planning and communication skills Know how to manage petty cash and create invoices Build your professional image and learn how to work effectively in a team of two Understand the principles of meeting management and minute taking Learn essential business writing skills and how to maintain a professional tone of voice Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This receptionist skills training course applies to aspiring secretarial experts and anyone looking to kickstart a career in office administration. It is an introductory course for entry-level learners, with no specific entry requirements. This course is also open to both part-time and full-time students. Career Path This Receptionist diploma will equip learners with the skills required for a range of office administrative professions, including the following: Receptionist Personal Assistant Secretary Office Assistant Administrative Assistant Course Content Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:27:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:29:00 Assignment Assignment - Receptionist Skills Unlimited Order your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Receptionist Skills
Delivered Online On Demand3 weeks
£25

Hotel Revenue Management

4.7(160)

By Janets

Our best-selling Hotel Revenue Management Course will train you to anticipate customer demands and boost the financial growth of your hotel. Financing for hotels is in an incredibly vulnerable state in the UK, but you can be taught to analyse forthcoming events and consumer habits. This tutorial has been written with the aid of industry experts and is designed to empower you to restore profitability to your accommodation's business. You will be presented with principles and importance of Revenue Management, along with the power of business forecasting. There are also detailed sections on pricing, profit strategies, and lucrative booking practises. Each online module concentrates on a crucial aspect of Hotel finance and will ensure that you gain a perfect industry of the most cost-efficient procedures. The Hotel Revenue Management Course provides all the knowledge and recommendations for any hospitality worker to boost their career progression and grow their business. Whether the facility is a small country Bed-and-Breakfast or a large city hotel, you may be able to improve its profitability following this training programme. The interactive exercises and assessments will enable your monetary handling abilities and confirm your skills as an effective Revenue Manager. Why choose this Hotel Revenue Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This course is aimed at those individuals who work in the hotel industry and are expected to perform revenue and budgeting management. Career Path The training offered by the Hotel Revenue Management Course will be beneficial to those who work in the administration or management areas of a hotel. As such, it will significantly enhance the careers or roles of: Hotel Pricing and Revenue Manager Hotel Managers Hotel Administrators Accommodation Managers Event Managers Conference Centre Manager Course Content Module 1. Fundamentals of Hotel Revenue Management Fundamentals of Hotel Revenue Management 00:17:00 Module 2. Importance of Revenue Management Importance of Revenue Management 00:21:00 Module 3. Key Performance Indicator in Revenue Management Key Performance Indicator in Revenue Management 00:19:00 Module 4. Forecasting of Hotel Revenue Management Forecasting of Hotel Revenue Management 00:22:00 Module 5. Pricing of Hotel Revenue Management Pricing of Hotel Revenue Management 00:23:00 Module 6. Profitable Distribution Strategy Profitable Distribution Strategy 00:08:00 Module 7. Overbooking Practices in Hotel Revenue Management Overbooking Practices in Hotel Revenue Management 00:11:00 Module 8. How to Promote your Hotel How to Promote Your Hotel 00:16:00 Module 9. Customer and Other Essential Factors Customer and Other Essential Factors 00:14:00 Module 10. The Future of Hotel Revenue Management in UK The Future of Hotel Revenue Management in the UK 00:22:00 Assignment Assignment - Hotel Revenue Management Unlimited Order your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Hotel Revenue Management
Delivered Online On Demand3 weeks
£25

Food Hygiene and Safety Management

4.7(160)

By Janets

The Food Hygiene and Safety Management is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Food Hygiene and Safety Management consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Prologue: The importance of food safety Prologue: The importance of food safety 00:02:00 Introduction Introduction 00:03:00 Prerequisites Pest Control 00:12:00 Structure and equipment 00:07:00 Cleaning and disinfection 00:07:00 Flow Diagrams Flow Diagrams 00:03:00 Hazard Analysis and Critical Control Points: an introduction Introduction to HACCP 00:05:00 Principle 1. Identify Hazards and Controls Physical, allergenic and chemical contamination 00:06:00 Microbiological contamination 00:05:00 Microbiological multiplication 00:08:00 Microbiological survival 00:03:00 Principle 2: Identify Critical Control Points Identify Critical Control Points 00:03:00 Principle 3: Establish critical limits Establish critical limits 00:05:00 Principle 4: Implement monitoring of CCP's Principle 4: Implement monitoring of CCP's 00:02:00 Principle 5: Establish corrective actions Principle 5: Establish corrective actions 00:02:00 Principle 6: Verification An introduction to verification. 00:02:00 Verification: Monitoring complaints (food poisoning). 00:07:00 Verification: Internal Audits 00:10:00 Principle 7: Documentation Principle 7: Documentation 00:02:00 The Supervisors Role in Food Safety The Supervisors Role in Food Safety 00:01:00 Food Safety Law Food Safety Law 00:08:00 Course Summary and revision Course summary and revision 00:17:00 Mock Exam Mock Exam- Food Hygiene And Safety Management 00:20:00 Final Exam Final Exam- Food Hygiene And Safety Management 00:20:00 Assignment Assignment - Food Hygiene And Safety Management 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Food Hygiene and Safety Management
Delivered Online On Demand7 days
£25