Duration 2 Days 12 CPD hours This course is intended for This course is a must-have for the Business Analyst, Business Systems Analyst, Systems Analyst, and Requirements Engineer. The Business Sponsor and the Project Manager who are actively involved with specifying requirements for their project will also benefit from this workshop. Overview Describe the planning, techniques, and partnerships that are vital to the success of requirements elicitationIdentify and differentiate between the different types of requirements that need to be elicitedDescribe the importance of documenting business objectives and project scope before eliciting requirementsUtilize a context diagram to scope the requirementsUtilize a process, techniques, and templates for stakeholder identification and analysisApply industry best practices to common issues with Stakeholders during requirements elicitationPlan and conduct a good InterviewIntroduce standards in process modelingPlan and develop a prototype to elicit requirements In this interactive 2-day course, you will learn how to enhance and refine your elicitation skills. Working in small groups, you will practice new techniques and discuss strategies that your organization should be using to better define stakeholder needs. Day 1 Unit 1: Course Introduction Unit 2: Fundamentals of Requirements Elicitation Unit 3: Understanding the Project Objectives and Scope Unit 4: Identifying and Analyzing Your Stakeholders Unit 5: Interviewing Techniques Day 2 Unit 6: Facilitation Techniques Unit 7: Process Modeling Unit 8: Prototyping Unit 9: Document Analysis, Interface analysis, and Reverse Engineering Unit 10: Course Summary Additional course details: Nexus Humans BA26 - Requirements Elicitation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA26 - Requirements Elicitation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is recommended for technical professionals who perform advanced deployment configurations of Check Point products. Overview Provide an overview of the upgrade service and options available. Explain how to perform management upgrade and migration. Articulate the process using CPUSE features. Articulate the purpose and function of Management High Availability. Explain Primary vs Secondary, Active vs Standby and Synchronization. Explain disaster recovery steps in case the primary management server becomes unavailable. Provide overview of Central Deployment in SmartConsole. Articulate an understanding of Security Gateway cluster upgrade methods. Explain about Multi Version Cluster (MVC) upgrades. Discuss Gaia Commands and how they are used. Explain the main processes on s and s. Describe how to work with scripts and SmartTasks to configure automatic actions. Explain the Management Data Plane Separation (MDPS) Explain kernel operations and traffic flow Articulate Dynamic and Updatable Objects in Security Gateways Explain the policy installation flow and files used. Describe the use of policy installation history. Explain concurrent and accelerated install policy. Describe an overview of APIs and ways to use and authenticate. Explain how to make changes in GAIA and management configuration. Explain how to install policy using API. Explain how the SecureXL acceleration technology enhances and optimizes Security Gateway performance. Describe how the CoreXL acceleration technology enhances and improves Security Gateway performance. Articulate how utilizing multiple traffic queues can make traffic handling more efficient. Discuss Site-to-Site VPN basics, deployment and communities. Describe how to analyze and interpret VPN tunnel traffic. Explain Link Selection and ISP Redundancy options. Explain tunnel management features. Discuss Check Point Remote Access solutions and how they differ from each other. Describe how client security can be provided by Remote Access . Explain authentication methods including machine authentication. Explain Multiple Entry Point (MEP). Discuss the Mobile Access Software Blade and how it secures communication and data exchange during remote connections. Learn basic concepts and develop skills necessary to administer IT security fundamental tasks. Course Outline Prepare for a Security Management Server Upgrade Upgrade the Security Management Server Deploy a Secondary Security Management Server Configure a Distributed Log Server Upgrade a Security Gateway from SmartConsole Work with the Command Line Use Scripts and SmartTasks Configure Dynamic Objects Monitor Traffic Verify Policy Installation and Status Work with Gaia and Management APIs Work with Acceleration Features Configure a Locally Managed Site to Site VPN Configure a Site to Site VPN with an Interoperable Device Configure Remote Access VPN Configure Mobile Access VPN Configure a High Availability Cluster Work with ClusterXL Configure Policy Compliance Deploy SmartEvent
Duration 2 Days 12 CPD hours This course is intended for Workspace ONE UEM and Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Explain the general features and functionality that Workspace ONE Access enables Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access Summarize and implement Workspace ONE productivity services into the digital workspace environment Explain the methods of enabling mobile single sign-on for mobile endpoints managed in the digital workspace Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce In this two-day course, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE© Access? with VMware Workspace ONE© UEM to securely distribute business-critical applications from any device and configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure system and productivity integrations for Workspace ONE Access and Workspace ONE UEM. The course provides the principles of identity and access management. You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on. Course Introduction Introductions and course logistics Course objectives Workspace ONE Access Summarize the benefits of Workspace ONE Access Outline the core features and functions enabled by Workspace ONE Access Navigate the Workspace ONE Access console Explain the functions of directory integration with Workspace ONE Access Explain the various types of authentication protocols enabled by Workspace ONE Access Integrating Workspace ONE UEM and Workspace ONE Access Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access Outline the process of connecting Workspace ONE UEM and Workspace ONE Access Examine the workflow of integrations Summarize the key features of an integrated solution Productivity Integrations Identify the functions enabled by VMware Unified Access Gateway? Outline the purpose of the VMware AirWatch© Secure Email Gateway? edge service Explain the features enabled by the VMware Workspace ONE© Tunnel? edge service Summarize the capabilities enabled by the Content Gateway edge service SAML 2.0 Authentication Outline authentication methods supported by Workspace ONE Access Summarize the main properties of the SAML protocol Summarize the SAML authentication workflow Explain the application single sign-on authentication workflow with SAML Mobile Single Sign-On Describe the concept of mobile single sign-on Outline mobile single sign-on workflows Intelligence and Automation Summarize the features of Workspace ONE© Intelligence? Outline the benefits of using Workspace ONE Intelligence
Duration 1 Days 6 CPD hours This course is intended for System administrators and security operations personnel, including analysts and managers Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of VMware Carbon Black Cloud Audit and Remediation Identify the architecture and data flows for Carbon Black Cloud Audit and Remediation communication Describe the use case and functionality of recommended queries Achieve a basic knowledge of SQL Describe the elements of a SQL query Evaluate the filtering options for queries Perform basic SQL queries on endpoints Describe the different response capabilities available from VMware Carbon Black Cloud This course teaches you how to use the VMware Carbon Black© Cloud Audit and Remediation? product to build queries for IT hygiene, incident response, and vulnerability assessment to support your organization?s security posture and policies. This course provides an in-depth, technical understanding of the product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Data Flows and Communication Hardware and software requirements Architecture Data flows Query Basics Osquery Available tables Query scope Running versus scheduling Recommended Queries Use cases Inspecting the SQL query SQL Basics Components Tables Select statements Where clause Creating basic queries Filtering Results Where clause Exporting and filtering Basic SQL Queries Query creation Running queries Viewing results Advanced Search Capabilities Advanced SQL options Threat hunting Response Capabilities Using live response Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Carbon Black Cloud Audit and Remediation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Carbon Black Cloud Audit and Remediation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This class is ideal for business users - the people who need to learn what's possible with Salesforce functionality across the suite of products, but aren't necessarily responsible for managing the application. If you're a customer service manager, business executive, business operations manager, sales operations manager, or any other operations, management, or process analysis 'super user,' this class is just what you need to better understand the business value of the Salesforce Platform. Overview Describe the primary business value of each major Salesforce Cloud. Manage users and data. Manage basic org configuration. Create email templates. Create reports and dashboards. Apply and champion Chatter. Understand the Salesforce implementation and maintenance lifecycle. Extend Salesforce functionality beyond basic configuration. Explore what?s possible with Salesforce. In this 3-day class, our Salesforce experts will walk you through the Salesforce Platform, its specific applications, and their business values and benefits. Familiarize yourself with Salesforce Cloud, and learn about platform features and processes to more effectively support day-to-day Salesforce operations within your organization. Through interactive lectures, discussions, and hands-on exercises, you?ll recognize the core elements of the implementation lifecycle, the key considerations to drive user adoption, and the important components of ongoing management of your Salesforce environment. Introduction Understand How Salesforce Works Explore Salesforce Applications Review Salesforce Organization Data Access and Security Control Org Access Manage Who Views and Modifies Objects Unlock Access to Records Share Access to Records Lock Down Individual Fields User Management and Troubleshooting Create New Users Troubleshoot Login, Record Access, and Field Visibility Issues Salesforce Customizations Think About Your Implementation Explore Custom Fields, Picklists, Page Layouts, and Record Types Create Email Templates Business Processes Automation Review Validation Rules Review Assignment and Escalation Rules Review Web-to-Lead and Entitlements Review Lightning Process Builder and Workflow Review Approval Processes and Visual Workflow Reports Explore the Reports Tab, Folders, and Formats Explore the Report Builder Summarize Your Data Dashboards and Data Insights Get More Insight from Your Data Visualize Your Data with Dashboards Create Your Analytics Strategy Everyday Salesforce Collaborate with Chatter, Groups, and Communities Share Feedback with Chatter Answers and Ideas Go Mobile with Salesforce1 Make Salesforce Part of Your Day Data Management Create a Data Migration Strategy Ensure Data Quality Extending Salesforce Drive a Salesforce Implementation Customize Salesforce Using Custom Objects, Apps, and the Salesforce AppExchange Build It Yourself Wrap-up and Certification Review the Certification Process and Resources
Duration 5 Days 30 CPD hours This course is intended for The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications. Overview After completing this course, students will be able to: Configure and manage the transport pipeline Manage and troubleshoot mail flow and transport issues Manage message hygiene and compliance Manage authentication for messaging Configure organizational settings and sharing Manage mobile devices Manage role-based permissions Create and manage recipient objects and resources Plan, implement, and troubleshoot public folders Plan a hybrid environment Perform mailbox migrations Deploy and troubleshoot a hybrid environment This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. This course is designed for IT Professionals who deploy and manage the messaging infrastructure for Microsoft 365 in their organization. Managing the Transport Pipeline Overview of Transport Services Configuring Message Transport Managing Transport Rules Managing and Troubleshooting Mail Flow Managing Mail Flow Troubleshooting Mail Flow Troubleshooting Transport Issues Troubleshooting with Logs Managing Message Hygiene Planning for Message Hygiene Managing Anti-Malware and Anti-Spam Policies Managing Advanced Threat Protection Managing Compliance Messaging Compliance in the SCC Messaging Compliance in Exchange Managing Exchange Online Archiving and Auditing Managing Content Search Managing Organizational Settings Managing Authentication for Messaging Configuring Organizational Settings Configuring Organizational Sharing Managing Mobile Devices Mobile Device Mailbox Policies Managing Mobile Device Access Managing Role-Based Permissions Managing Admin Roles Managing User Roles Exchange Setup - RBAC and AD Split Permission Managing Recipient Objects and Resources Exchange Recipients Creating and Managing Exchange Recipients Managing Email Addresses, Lists, and Resources Managing Public Folders Planning the Public Folder Hierarchy Implementing and Managing Public Folders Troubleshooting Public Folders Planning a Hybrid Environment Exchange Hybrid Deployment Requirements Planning to Run the Hybrid Configuration Wizard Performing Mailbox Migrations Planning Mailbox Migrations Performing IMAP Migrations Performing Cutover and Staged Migrations Performing Advanced Migrations Deploying and Troubleshooting a Hybrid Environment Deploying and Managing an Edge Transport Server Configuring a Hybrid Deployment using the HCW Implementing Advanced Hybrid Functionality Troubleshooting Hybrid Deployments
Duration 1 Days 6 CPD hours This course is intended for Security operations personnel, including analysts and managers Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of VMware Carbon Black Cloud Enterprise EDR Identify the architecture and data flows for VMware Carbon Black Cloud Enterprise EDR communication Perform searches across endpoint data to discover suspicious behavior Manage watchlists to augment the functionality of VMware Carbon Black Cloud Enterprise EDR Create custom watchlists to detect suspicious activity in your environment Describe the process for responding to alerts in VMware Carbon Black Cloud Enterprise EDR Discover malicious activity within VMware Carbon Black Cloud Enterprise EDR Describe the different response capabilities available from VMware Carbon Black Cloud This course teaches you how to use the VMware Carbon Black© Cloud Enterprise EDR? product and leverage its capabilities to configure and maintain the system according to your organization?s security posture and policies. This course provides an in-depth, technical understanding of the product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Data Flows and Communication Hardware and software requirements Architecture Data flows Searching Data Creating searches Search operators Analyzing processes Analyzing binaries Advanced queries Managing Watchlists Subscribing Alerting Custom watchlists Alert Processing Alert creation Analyzing alert data Alert actions Threat Hunting in Enterprise EDR Cognitive Attack Loop Malicious behaviors Response Capabilities Using quarantine Using live response Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Carbon Black Cloud Enterprise EDR training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Carbon Black Cloud Enterprise EDR course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for people who have a basic understanding of Microsoft© Outlook© and want to know how to use its advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks. Overview In this course, you will use Outlook?s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook archives and data file settings. You will: Insert objects in messages, and modify properties and global options. Organize, search, and manage messages. Protect your mailbox and manage its size. Use rules and Quick Steps to automate message management. Work with advanced calendar settings. Import and forward contacts. Assign delegate permissions and share Outlook items with others. Archive and back up Outlook items using data files. In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.This course builds upon the foundational knowledge presented in the Microsoft© Outlook© for Office 365? (Desktop or Online): Part 1 course and will help you customize a communication system well-suited to your work style.This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 . Modifying Message Properties and Customizing Outlook Topic A: Insert Hyperlinks and Symbols Topic B: Modify Message Properties Topic C: Add Email Accounts to Outlook Topic D: Customize Outlook Options Organizing, Searching, and Managing Messages Topic A: Group and Sort Messages Topic B: Filter and Manage Messages Topic C: Search Outlook Items Managing Your Mailbox Topic A: Manage Junk Email Options Topic B: Manage Your Mailbox Size Automating Message Management Topic A: Use Automatic Replies Topic B: Use Rules to Organize Messages Topic C: Create and Use Quick Steps Working with Calendar Settings Topic A: Set Advanced Calendar Options Topic B: Create and Manage Additional Calendars Topic C: Manage Meeting Responses Managing Contacts Topic A: Import and Export Contacts Topic B: Use Electronic Business Cards Topic C: Forward Contacts Sharing Outlook Items Topic A: Assign and Manage Tasks Topic B: Share Your Calendar Topic C: Share Your Contacts Managing Outlook Data Files Topic A: Use Archiving to Manage Mailbox Size Topic B: Work with Outlook Data Files
Duration 5 Days 30 CPD hours This course is intended for System administrators System integrators Overview By the end of the course, you should be able to meet the following objectives: Introduce troubleshooting principles and procedures Practice Linux commands that aid in the troubleshooting process Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment Explain the purpose of key vSphere log files Identify networking problems based on reported symptoms, validate and troubleshoot the reported problem, identify the root cause and implement the appropriate resolution Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the appropriate resolution to resolve the problem Troubleshoot vSphere cluster failure scenarios and analyze possible causes Diagnose common VMware vSphere High Availability problems and provide solutions Identify and validate VMware ESXi⢠host and VMware vCenter Server problems, analyze failure scenarios, and select the correct resolution Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems Troubleshoot performance problems with vSphere components This five-day, hands-on training course provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere© 7.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere© Client?, log files, and other tools to analyze and solve problems Course Introduction Introductions and course logistics Course objectives Introduction to Troubleshooting Define the scope of troubleshooting Use a structured approach to solve configuration and operational problems Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency Troubleshooting Tools Use command-line tools (such as Linux commands, vSphere CLI, ESXCLI) to identify and troubleshoot vSphere problems Identify important vSphere log files and interpret the log file contents Troubleshooting Virtual Networking Analyze and resolve standard switch and distributed switch problems Analyze virtual machine connectivity problems and fix them Examine common management network connectivity problems and restore configurations Troubleshooting Storage Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere© VMFS) connectivity and configuration problems Analyze and resolve common VM snapshot problems Identify multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) events and resolve these problems Troubleshooting vSphere Clusters Identify and recover from problems related to vSphere HA Analyze and resolve VMware vSphere© vMotion© configuration and operational problems Analyze and resolve common VMware vSphere© Distributed Resource Scheduler? problems Troubleshooting Virtual Machines Identify possible causes and resolve virtual machine power-on problems Troubleshoot virtual machine connection state problems Resolve problems seen during VMware Tools? installations Troubleshooting vCenter Server and ESXi Analyze and fix problems with vCenter Server services Analyze and fix vCenter Server database problems Examine ESXi host and vCenter Server failure scenarios and resolve the problems
Duration 5 Days 30 CPD hours This course is intended for This course is primarily for Developers, Developer Consultants, Help Desk/COE Support, and Program/Project Managers. Overview Learn the fundamental concepts of the ABAP programming languageEfficiently use the ABAP Workbench toolsCreate simple application programs with user dialogs (list, selection screen, screens, Web Dynpro) and database dialogs (reading from the database) In this course, students gain knowledge of the fundamental concepts of ABAP and learn how to comfortably and efficiently work with the ABAP Workbench tools in order to undertake custom developments with confidence. Flow of an ABAP Program Describing the Processing of ABAP Programs ABAP Workbench Introduction Introducing the ABAP Development Environment Organizing ABAP Developments Developing Programs Finalizing Development Basic ABAP Language Elements Defining Elementary Data Objects Using Basic ABAP Statements Working with the ABAP Debugger Modularization Introducing Modularization Modularizing Using Subroutines Modularizing Using Function Modules Implementing Function Modules Modularizing Using BAPIs Modularizing Using Global Classes Implementing Simple Global Classes and Static Methods Modularizing Using Local Classes Complex Data Objects Working with Structures Working with Internal Tables Data Modeling and Data Retrieval Modeling Data Reading Single Database Records Reading Multiple Database Records Handling Other Aspects of Database Access Working with Authorization Checks Classic ABAP Report Implementing ABAP Lists Implementing Selection Screens Implementing Events of ABAP Reports Screen Creating Screens Creating Input/Output Fields Implementing Data Transport SAP List Viewer Using the SAP List Viewer Web Dynpro ABAP Describing Web Dynpro ABAP Implementing Navigation in Web Dynpro Implementing Data Transport in Web Dynpro Program Analysis Tools Using the Code Inspector ABAP Development Tools for SAP NetWeaver Describing ABAP Development Tools for SAP NetWeaver Creating an ABAP Project in Eclipse SAP Standard Software Adjustments Adjusting the SAP Standard Software Additional course details: Nexus Humans BC400 SAP ABAP Workbench Foundations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BC400 SAP ABAP Workbench Foundations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.