Facilitating Effective Meetings: In-House Training Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior
Watercolour for Beginners – Saturday 8th June – 10:30-13:30- Friends Meeting House Manchester During this course, you will discover how a deeper understanding of painting techniques can equip you with the practical methods and skills to help you with any future paintings you want to attempt. Suitable for people of all levels of experience; from those who are new to watercolour painting, to more experienced artist, this foundational course in watercolour painting, unites primary techniques so that you can expand your creativity in one coherent approach. This fully guided course covers topics such as: · Seeing shape: Translating three-dimensional objects into simple shapes before painting. · Mark Making: Exploring different types of marks and developing good brush control. · Understanding Basic Techniques: Learning fundamental techniques such as creating washes, wet-on-wet, wet -on-dry, glazing, lifting, and blending. · Colour Mixing: Learning how to mix colours to create a wide range of hues and values. · Composition: Exploring the principals of composition and design to create visually interesting drawings. · Subject Matter Exploration: Experimenting with different subjects such as still life and flowers. General Info: ⏳ Duration: 3 Hours 📍 Location : Friends Meeting House, Mount Street, Manchester , M2 5NS 👤 Age required: 16+ with a valid ID ♿ Accessibility: This venue is wheelchair accessible What We Will Provide: · Watercolour Paper & Drawing board · Drawing pencils, eraser, and sharpener · A range of watercolour paints . Tuition from our resident watercolour artist .Instructional handbook
NPORS Rigging and Fleeting Loads (N047)
NPORS Report of Thorough Examination (N019)
NPORS Cable Avoidance Tools (N304)
The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
NPORS Rigging and Fleeting Loads Lift Planner (N046)
NPORS MEWP Supervisor Awareness (N035)
NPORS Reach Lift Truck (N003)
In today's fast-changing competitive environment, people in all roles need to have more commercial awareness and responsibility.