Duration 1 Days 6 CPD hours This course is intended for This course is for anyone who finds themselves needing to improve their negotiating skills in the workplace. Overview Develop the skills necessary for successful negotiation. Identify key negotiation concepts and strategies. Learn the key elements in preparing for negotiation to help ensure success. Develop a BATNA (Best Alternative to a Negotiated Agreement) before starting negotiation. Identify what we bring to the negotiation table that could get in the way of successful negotiation. Generate options to getting to a shared agreement Prepare for and practice negotiating in a safe environment Being able to negotiate well is critical for any project professional. You need to clarify what you hope to gain from negotiating, as well as understand the other side?s objectives to reach a mutually beneficial result. This course provides essential tips on how to prepare for negotiation, including managing emotions and understanding what all parties contribute to the process. You will also learn the difference between positions and interests and how to bargain to generate options to find the win-win. The course provides an opportunity to apply concepts taught to a real-life situation and to practice negotiating in a safe environment. Note: This course will earn you 7 PDUs. 1 - Negotiation Overview Negotiation defined Negotiation strategies 3 Negotiation approaches Negotiation Process 2 - Preparing your Negotiation Mindset Mental models Personal values Forms of power Managing emotions Identifying your personal hot buttons Cooling down techniques 3 - Prepare for Negotiation Determine if negotiation is your best path Determine negotiation goal Collect relevant information Identify your BATNA Identify your interests under your position Build an effective environment Prepare your opening statements 4 - Negotiation Tips to Remember Before you Begin Negotiating Present your opening statement Exchange information - identify interests Bargain and generate options for mutual gain Finalize agreement & conclude negotiation Overcoming negotiation challenges
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Network Engineers Technicians Overview Upon completing this course, the learner should be able to meet these overall objectives: Fundamental network management concepts and introduce the features of Cisco Prime Infrastructure Manage the inventory with Cisco Prime Infrastructure Map the network using the tools in Cisco Prime Infrastructure Manage user access to tasks, functions, and devices in Cisco Prime Infrastructure Manage the devices and configuration archive in Cisco Prime Infrastructure Work with Cisco AVC, QoS, and Cisco IWAN services using Cisco Prime Infrastructure tools and deploy Cisco TrustSec identity services using Cisco Prime Infrastructure Monitor and troubleshoot your network with Cisco Prime Infrastructure Perform system administration tasks in Cisco Prime Infrastructure In this Cisco Prime Infrastructure training course, you will learn how to design, deploy, operate, and optimize enterprise networks with the Cisco Prime Infrastructure solution (PI). Cisco Prime Infrastructure is part of a Unified Access solution that converges traditional wired and wireless networks into a single network management tool. The Managing Enterprise Networks labs put you in a realistic customer scenario and let you practice what you learned using Cisco Prime Infrastructure 3.7. This MENPI training course?s network management perspective has a heavier lean to the wired side of the network management. We suggest students have a working understanding of networks and networking terminology with regards to CCNA Routing and Switching. Course Outline Module 1: Cisco Prime Infrastructure Overview Module 2: Inventory Management Module 3: Map the Network Module 4: Role-Based Access Control Module 5: Configuration Management Module 6: Compliance Management Module 7: Services Management Module 8: Monitor and Troubleshoot Module 9: System Administration
Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?
Duration 1 Days 6 CPD hours This course is intended for This course is intended for people in a variety of roles and fields who have a basic understanding of Microsoft Office and want to incorporate digital note-taking and note collaboration by using OneNote for Windows 10. In addition to creating and modifying OneNote notebooks, this course will introduce you to inserting images and files into notebooks, managing notebooks, and sharing content. Overview In this course, you will develop digital note-taking skills by creating, modifying, and managing OneNote notebooks. You will: Navigate and customize the OneNote for Windows 10 environment. Add and format text, images, tables, and drawing objects in a notebook. Use tags, organize notebooks, and search notebook content. Send and share notebook content. Configure password protection and restore deleted notebook content. In our fast-paced digital world, the need to capture ideas, meeting notes, and to-do items is ever present. Microsoft© OneNote© for Windows© 10 provides a way for you to efficiently create and collect your notes in an electronic notebook. This course will introduce you to using OneNote notebooks to store a wide variety of content in an organized structure, access the content from anywhere, and also share it with others. Getting Started with OneNote Topic A: Navigate the OneNote for Windows 10 Environment Topic B: Customize the OneNote User Interface Adding and Formatting Notebook Content Topic A: Apply Formatting to Notebook Content Topic B: Insert Files Topic C: Insert Tables Topic D: Use Drawing Tools Organizing and Searching Notebooks Topic A: Use Tags Topic B: Organize and Search Notebooks Sending and Sharing OneNote Content Topic A: Share OneNote Content Topic B: Share OneNote Content Using OneDrive Managing Notebook Content Topic A: Configure Password Protection Topic B: Restore Notebook Content
Duration 2 Days 12 CPD hours This course is intended for The primary audiences for the course are as follows: Cisco technical customers (IT, telephony members, etc.) Cisco technology partners Cisco employees Overview Upon completing this course, the learner will be able to meet these overall objectives: Describe the CUIC High-Level Architecture and Deployment considerations Understanding Cisco Unified Intelligence Center Security, License Types and User Security Describe the installation and function of both the Controller Node Member Nodes. CUIC Configurations as well as how to upgrade the product is discussed. Managing Cisco Unified Intelligence Center Components Understanding Cisco Unified Intelligence Center Administration Describe what a Value List is and its function in CUIC Describe how Value Lists are created Describe what a Collection is and when you would use it when running reports Describe what are Report Definitions Describe the creation of Report Definitions and how to build a new Report using the new Report Definition The Cisco Unified Intelligence Center 11.6 for Advanced Users v1.1 (CUIC11.6AU v1.1) course is a 2-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to simplify the task of creating and modifying reports. It also can manage disparate data sources and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families. Cisco Unified Intelligence Center Overview for the Advanced User Understanding Cisco Unified Intelligence Center Deployment Considerations Understanding Cisco Unified Intelligence Center Security, License Types and User Security Installing Cisco Unified Intelligence Managing Cisco Unified Intelligence Center Components Understanding Cisco Unified Intelligence Center Administration Using CUIC Value Lists and Collections as well as Report Definitions Using Value Lists and Collections Using Report Definitions
Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: System Engineers Network Engineers Technical Architects Technical Support Personnel Channel Partners Resellers Overview Upon completing the course, the learner will be able to meet these overall objectives: Describe Cisco SD-Access and how it relates to Cisco DNA Orchestrate a Cisco SD-Access solution using the Cisco DNA Center⢠orchestration platform Use the Network Data Platform to demonstrate the assurance and analytics capabilities of SD-Access The Deploying Cisco SD-Access (ENSDA) v1.0 course is an instructor-led, lab based, hands-on course that teaches students how to successfully deploy the Cisco© Software-Defined Access (SD-Access) solution within their enterprise networks. The course discusses how Cisco SD-Access fits into the Cisco Digital Network Architecture (Cisco DNA?). It covers SD-Access fundamentals, provisioning, policies, wireless integration, border operations, and migration strategies. Module 1: Cisco SD-Access Overview Lesson 1: Exploring Cisco SD-Access Lesson 2: Describing the Cisco SD-Access Architecture Lesson 3: Exploring Cisco DNA Center Lesson 4: Configuring Underlay Automation Module 2: Cisco SD-Access Implementation Lesson 1: ISE Integration in DNA Center Lesson 2: Policy Provisioning Basics Lesson 3: Navigating and Managing the Policy Application Workflows Module 3: Cisco SD-Access Border Operations Lesson 1: Cisco SD-Access Deployment Models Lesson 2: Connecting the Fabric to External Domains Module 4: Wireless Integration Orchestration Lesson 1: Integrating Wireless with the Cisco SD-Access Solution Lesson 2: Workflow of Cisco SD-Access Wireless Lesson 3: Cisco SD-Access Wireless Network Design Lesson 4: Cisco SD-Access Wireless Basic Operation Module 5: Cisco SD-Access Assurance and Migration Lesson 1: Cisco Network Data Platform Lesson 2: Cisco SD-Access Migration Strategies
Duration 1 Days 6 CPD hours Overview The purpose of this document is to provide the learning outcomes for the course and the assessment criteria. It also provides an overview of the examination design in terms of the types of questions asked.Starting with Chapter 2, Digital Transformation, the BL 1 & 2 (for Bloom's Taxonomy 1 & 2) provides the number of questions that will appear on the exam. This course is targeted at IT and Cybersecurity professionals looking to become certified on how to operationalize the NIST Cybersecurity Framework (NCSP) across an enterprise and its supply chain. Digital Transformation Explain what it means to ?become digital.? Discuss the difference between industrial and digital era enterprises. Explain how cybersecurity supports an organization?s digital transformation. Understanding cyber Risks Explain the cyber risk equation. Identify and explain each component of the cyber risk equation. Describe the basics of a risk assessment. NIST Cybersecurity Framework Fundamentals9 Explain the genesis of the NIST-CSF. List and describe the components of the NIST-CSF. Describe each of the NIST-CSF?s objectives. Core Functions, Categories & Subcategories Understand and explain the a.Core Functions b.Framework Categories c.Informative References. Implementation Tiers & Profiles Understand and explain Implementation Tier terms and their use. Understand and explain each Implementation Tier. Understand and describe the three risk categories Understand and explain Profiles and their use a.Current b.Target Understand and describe the use of Profiles when a.Determining gaps b.Identify & prioritize focus areas Cybersecurity Improvement Understand and explain how an organization can approach the adoption and adaptation of the NIST-CSF Understand and describe how to implement cybersecurity controls using an incremental improvement approach. Understand and describe CIIS as a practice within an organization.
Duration 1 Days 6 CPD hours This course is intended for This beginner course is for personnel who are assessing and planning to deploy flash storage and solutions. Overview The objectives of this course are as follows:- Summarize the various types of solutions available when using the IBM flash portfolio- Classify the architecture and features of the flash storage family- Compare the products within the flash storage family- Recognize the high-level components associated with flash storage This course is designed to provide a brief overview of flash storage Outline Unit 1: Flash storage fundamentals: An overview Unit 2: Introduction to flash storage Unit 3: Flash storage portfolio Unit 4: IBM FlashSystem family Unit 5: IBM FlashSystem solutions Lab 1: Settings menu Lab 2: Access menu Lab 3: Volume menu Lab 4: Host menu Lab Exercise Activity Additional course details: Nexus Humans SSFS1 IBM Flash Storage Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SSFS1 IBM Flash Storage Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for Developers Overview The basics of and motivation for using the functional programming paradigmFeatures of the Scala languageWorking with variables in ScalaUsing Scala collectionsControlling code flow in ScalaImporting and using Scala code libraries Scala training course will teach students the key language concepts and programming techniques, essential for students to focus on the covered subjects without having to also learn a complex programming language at the same time. Scala Basics Scala Background Information Key Scala Concepts Programming in Scala Variables Scala Variables Numerical Boolean String Collections Tuples The Collections Hierarchy Sets Lists Arrays Maps Common Conversions Flow Control Looping Iterators Functions Passing Functions Collection Iteration Methods Pattern Matching Libraries Classes and Objects Packages Import Additional course details: Nexus Humans Just Enough Scala training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Just Enough Scala course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This class is designed for administrators preparing to take the Salesforce Marketing Cloud Administrator exam who are able to configure Marketing Cloud products using industry and product best practices. You should be generally familiar with data structure in subscriber data management. You should also be able to thoroughly navigate Setup, troubleshoot account configuration, and manage user requests. Overview When you complete this course, you will be able to: Recall exam objectives. Discuss product features and functionality covered on the exam. Assess your exam readiness by answering practice questions. Familiarize yourself with additional resources necessary to prepare for the exam. Take the next step in your career and become a Salesforce Certified Marketing Cloud Administrator. In this 1-day, expert-led certification prep class, boost your exam readiness with a detailed exam overview, exam resources, and practice exam questions to test your knowledge. This course includes a voucher to sit for the Salesforce Marketing Cloud Administrator exam. Course Outline Exam Overview Digital Marketing Proficiency Review Governance and Compliance in Relation to Digital Marketing Review Security Best Practices for Date, Permissions, and PII Review Marketing Cloud Product Inventory and Offerings Subscriber Data Management Review the Contact Model Review Data Quality Evaluation Review Preference and Profile Center Setup Review Business Units, Users, and Security Configuration Review Integrations Configuration Review Features in Setup Home Review Marketing Cloud Extension Products Channel Management Review Mobile Studio Configuration Review Email Studio Configuration Review Social Studio and Advertising Configuration Review Journey Builder Concepts and Use Cases Maintenance Review Data Extraction and Report Generation Solutions Review Monitoring and System Availability Review Additional Marketing Cloud Product Benefits Practice Exam and Wrap-up Complete a Practice Exam Review Next Steps