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4500 Numeracy courses delivered Online

Organisational Skills Course for Administrator

4.3(43)

By John Academy

Are you a professional who needs to learn about organisational skills? Learn about organisational skills and become successful administrator through this well-comprehensive course. Description: Organisational skills are the most important skill an administrator should have. You would be able to get these organisational skills through learning from this course. You need to know how to prioritise your schedule and daily tasks which you will learn in this course. Also, learn how to resist procrastination and make plans to stay organised in the future to become more productive and successful in your career. Who is the course for? Any types of an administrator who is interested in acquiring organisational skills. People who have an interest in learning about the administrative organisation. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Organisational Skills Course for Administrator is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistant Administrative Manager Administrator Businessmen Manager. Organisational Skills Course for Administrator Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Organisational Skills Course for Administrator- Activities 00:00:00 Mock Exam Mock Exam- Organisational Skills Course for Administrator 00:20:00 Final Exam Final Exam- Organisational Skills Course for Administrator 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Organisational Skills Course for Administrator
Delivered Online On Demand11 hours 40 minutes
£18

Online Banking Essentials

4.3(43)

By John Academy

Have you tried online banking? Do you find it convenient but you don't have enough knowledge of how it works? Then this training course in Online Banking Essentials will be a great help to you and your business through increasing and finding ways to elevate your online performance. Description: Most banks are presently worldwide or global in nature using modern channels of technology. This course adequately explains online banking and it's in and out. This will include the keeping money framework and the fundamental in managing an account. It will also include how worldwide saving money acts and in addition analyzing subjects, for example, partial hold saving money, save proportions, treasuries, utilizing, the foreign exchanges rates. Managing an account online is noticeably in the mainstream nowadays because of the modern technology and its convenience provided to the consumers. If you want to know how it works and why it matters in this modern day and age, then this course will help you with that. Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the management, sales and marketing departments of the banking industry. People who are interested in online retail banking and other online transactions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Online Banking Essentials course is a useful qualification to possess, and would be beneficial for the following careers: Banking Manager Business Development Group Account Director Marketing Manager Public Relations Officer Sales Specialist Strategist And Many More! Online Banking Essentials How Online Banks are Set Up 00:30:00 Why People Like Online Banking 00:30:00 Taking Your First Steps With Online Banking 00:30:00 Paying Your Bills using Online Banking 00:30:00 How to Determine if Your Online Bank is Legit 00:15:00 Tips to Prevent Online Banking Fraud 00:30:00 More Online Banking Security Tips 00:30:00 Transferring funds With Online Banks 00:30:00 Online Banking Privacy Policies 00:30:00 Mock Exam Mock Exam- Online Banking Essentials 00:20:00 Final Exam Final Exam- Online Banking Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Online Banking Essentials
Delivered Online On Demand4 hours 55 minutes
£18

Level 2 Certificate in Workplace Management: Harassment

4.3(43)

By John Academy

This course has been designed to equip you with the right skills and knowledge to have  a comprehensive learning of what workplace harassment is, how to recognise harassment in today's work environment, what to do when it happens, and how to protect yourself and your employees from this type of behaviour. Description: Workplace Harassment can be based on a variety of factors that differ from one person to another, such as race, sex, and disability. This course will give you with the tools necessary to recognise harassment in the workplace as well as understand your rights and responsibilities under the law. It will also touch on safety in the workplace, which is of itself an essential item in any organisation. If you are someone who wants to pursue a career in workplace security management, then this course is very suitable for you. Who is the course for? This course would be ideal for anyone working in any workplace. This course would be great for training managers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Level 2 Certificate in Workplace Management: Harassment Module One - Getting Started 01:00:00 Module Two - The Background 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Workplace Management: Harassment 00:20:00 Final Exam Final Exam- Level 2 Certificate in Workplace Management: Harassment 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in Workplace Management: Harassment
Delivered Online On Demand11 hours 10 minutes
£18

Oven Cleaning Course

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description: Do you work in a commercial kitchen or want to start your own oven cleaning business? This Oven Cleaning Course is ideal for professional cleaners and kitchen staff who want to be certified in knowing how to professionally clean an oven. This training course will teach you the fundamental basics of oven cleaning. You will learn about the different types of ovens including electric and gas, before moving onto understanding their working mechanisms. You will also familiarise with professional cleaning products and equipment required to clean an oven. This online course will take you step-by-step through methods and techniques of cleaning different kinds of ovens. There will also be a focus on common household products like newspaper or salt, that you can use to clean your domestic oven. Finally, this course addresses health and safety issues and ways to start a professional oven cleaning business. So why wait! Take advantage and get this amazing course today. Who is Oven Cleaning Course for? People interested in learning about oven cleaning in order to promote health and safety Professionals seeking to learn more about how to clean ovens for job related reasons Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Oven Cleaning Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Professional cleaners Chef Kitchen cleaners Restaurant owners Cleaning business owner. [/vc_column_text][/vc_column][/vc_row] Oven Cleaning Course What is Oven? 00:15:00 Types of Ovens 00:15:00 Mechanism of Oven 00:15:00 Oven Cleaning Equipment's 00:15:00 Oven Cleaning Methods & Techniques 00:15:00 Oven Cleaning Tricks 00:15:00 Cleaning Commercial Ovens 00:15:00 Chemical Safety 00:15:00 Health & Safety: Oven Cleaning Tips 00:15:00 Starting Cleaning Business 00:15:00 Mock Exam Mock Exam- Oven Cleaning Course 00:20:00 Final Exam Final Exam- Oven Cleaning Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Oven Cleaning Course
Delivered Online On Demand3 hours 10 minutes
£18

KYC, AML, and Data Privacy Regulations Course

4.3(43)

By John Academy

Course Overview The success of a product or service can be amplified or ruined based on the demand of that product. Learn how you can understand what your customers want from this KYC, AML, and Data Privacy Regulations Course.  This KYC, AML, and Data Privacy Regulations Course will give you a clear understanding of customer demand and needs. You will also learn the importance of data privacy. This course will prepare you to handle money laundering cases and protect you from fraud. This course is for everyone. You don't need any prior knowledge or certification to understand this course. The course lessons are designed so that you can understand the topics easily. This course is especially helpful for those who come into contact with the customers for their work and need to understand them. Learning Outcomes Get to know about KYC principles Learn about the customer due diligence Familiarize with anti-money laundering and AML procedures Know the data privacy regulations for business operations in the United Kingdom Be able to maintain these regulations in your industry Learn different methods for carrying out KYC and AML Get a clear understanding of the future of KYC compliance Who is this course for? This KYC, AML, and Data Privacy Regulations Course is ideal for those who want to understand the customers requirement and establish their business. You will get a clear idea about customer requirements and data privacy from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path KYC, AML, and Data Privacy Regulations Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Data Security Professionals Sales Executives Managers Managing Directors Business Owners Entrepreneurs Marketing Executives Product Designers Module 01: Introduction to KYC Introduction to KYC 00:33:00 Module 02: Customer Due Diligence Customer Due Diligence 00:23:00 Module 03: AML (Anti-Money Laundering) AML (Anti-Money Laundering) 00:31:00 Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom 00:23:00 Module 05: Regulations to be Complied by Industries Regulations to be Complied by Industries 00:22:00 Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Methods for carrying out KYC and AML and the Future of KYC Compliance 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

KYC, AML, and Data Privacy Regulations Course
Delivered Online On Demand2 hours 27 minutes
£18

Hybrid and Electric Vehicles Engineering Course

4.3(43)

By John Academy

Course Overview Hybrid electric vehicles are replacing regular fuel-run vehicles. As they are more convenient and environmentally friendly, the hybrid vehicle industry is growing fast. The Hybrid and Electric Vehicles Engineering Course is here to teach you the basics of HEVs and help you become a part of this expanding sector. In the Hybrid and Electric Vehicles Engineering Course, you will understand the basic principles of hybrid electric vehicles. You will identify the motives behind the growth of this industry. The highly informative modules will educate you on different hybrid vehicles. The course will discuss the degree of hybridization in detail. You will learn about engine, motor, motor efficiency, generator and power split device and other core components of HEVs. You will receive a clear understanding of the regenerative system from the lessons. The Hybrid and Electric Vehicles Engineering Course will enrich your knowledge about HEVs and equip you with the ability to pursue a career in this industry. Join the course and open yourself to new possibilities. Learning Outcomes Understand the reasons behind the rise of hybrid electric vehicles Familiarize yourself with the structure of different hybrid electric vehicles Enrich your knowledge about the degree of hybridization Learn about the core elements of HEVs Deepen your understanding of the regenerative system Who is this course for? This Hybrid and Electric Vehicles Engineering Course is for automobile enthusiasts.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Hybrid and Electric Vehicles Engineering Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Automobile Engineer Introduction Introduction 00:02:00 Key Motivations for HEVs Rise 00:05:00 Types of Hybrid Electric Vehicles What is HEV & world famous models 00:02:00 Architecture of Hybrid Electric vehicles 00:08:00 Parallel Hybrid Vehicles 00:06:00 Other types of Architecture 00:07:00 Degree of Hybridisation Modes of Operation 00:10:00 Components of HEVs Engine & Motor 00:03:00 Motor Efficiency 00:04:00 Generator & Power Split Device 00:03:00 Battery storage systems 00:06:00 Regenerative Systems Fundamentals of Regenerative Braking 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Hybrid and Electric Vehicles Engineering Course
Delivered Online On Demand1 hour 2 minutes
£18

How to Use Your Mind

4.3(43)

By John Academy

Are you aware of the status of your mental health? Do you know the importance of taking care of your mind to be able to have self-development? Are you someone who struggles with your mind and other people who struggle with this? Then this course will help you in your needs! Description: Having clear and sound mind will make a difference if we want to become successful and this will be possible if our educators help us. They are the ones who helped us how to use our mind. Luckily, this course will focus on the importance of educational leaders, and you will have to see the clearness of your development plans. You have to avoid wasting time on things that do not matter. Then this course will help you with that! Moreover, this course will help you with the intellectual problems of the college freshman, and you will be given lecture notes so that it will be easier for you to operate. You will also be taught how to take notes properly and what are the brain actions during the study. It is also important to know how to form study habits and always have an active imagination. Who is the course for? Professional Educator who wants to know how to teach people how to use their mind. People who have an interest in becoming a teacher and learn how to use your mind. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. How to Use Your Mind INTELLECTUAL PROBLEMS OF THE COLLEGE FRESHMAN 00:30:00 NOTE-TAKING 01:00:00 BRAIN ACTION DURING STUDY 00:30:00 FORMATION OF STUDY-HABITS 01:00:00 ACTIVE IMAGINATION 01:00:00 FIRST AIDS TO MEMORY; IMPRESSION 01:00:00 SECOND AIDS TO MEMORY: RETENTION, RECALL AND RECOGNITION 00:15:00 CONCENTRATION OF ATTENTION 00:30:00 HOW WE REASON 01:00:00 EXPRESSION AS AN AID IN STUDY 00:30:00 HOW TO BECOME INTERESTED IN A SUBJECT 01:00:00 THE PLATEAU OF DESPOND 01:00:00 MENTAL SECOND-WIND 01:00:00 EXAMINATIONS 01:00:00 BODILY CONDITIONS FOR EFFECTIVE STUDY 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

How to Use Your Mind
Delivered Online On Demand11 hours 45 minutes
£18

Creative Problem Solving and Decision Making

4.3(43)

By John Academy

Course Overview Understanding a problem properly and creatively can create new opportunities for your business. Learn how to solve problems creatively from this Creative Problem Solving and Decision Making course and boost your personal growth today.  In this Creative Problem Solving and Decision Making course, you will learn the importance of creative problem solving and decision making. You'll understand how decision making works, problem-solving steps, thinking outside the box and many other techniques. This course will teach you the aspects of creative problem-solving. Problem-solving is necessary for any work. Your problem-solving skill can help you ride the ladder in your career and personal growth. So, learn how you can solve your problems creatively today from this course. Learning Outcomes Learn how to break a problem into small pieces Understand why organizations need to be creative with their problem solving and decision making Familiarize with the steps of problem-solving Learn why decision making is important Know about the benefits realization approach to problem-solving Be able to think outside the box Familiarize with tools that will help to solve problems creatively Who is this course for? This course will be helpful for anyone who needs decision making and problem-solving skills in their life. This course will help to understand a problem and finding a creative solution for that. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Creative Problem Solving and Decision Making is a useful qualification to possess and would be beneficial for any related profession or industry such as: Entrepreneurs Business Owners Managing Directors Administrators Team Leaders Unit 01: Thinking Styles and the structure for problem solving and decision making Introduction to Problem Solving and Decision Making Creatively 00:02:00 Thinking Styles in decision making 00:08:00 Steps to Creative Problem Solving and Decision Making 00:10:00 Analyse the Problem 00:08:00 Analysing Performance Data 00:06:00 Unit 02: Generate and Test Ideas Generate Ideas 00:05:00 Test the Solutions and Decide 00:04:00 Benefits Realisation Introduction 00:01:00 Problem Solving using Benefits Realisation 00:10:00 Thinking outside the Box 00:01:00 Thank you for completing the course 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Creative Problem Solving and Decision Making
Delivered Online On Demand56 minutes
£18

Customer Service Skills Training [Video Course]

4.3(43)

By John Academy

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Customer Service Skills Training [Video Course]
Delivered Online On Demand38 minutes
£23.99

Online Time Management Training [Video Course]

4.3(43)

By John Academy

Course Overview Learn the art of effective time management with our exclusive Online Time Management Training course! The way you use your time will determine the success and failure of your personal and professional life. That's why it is crucial to use your time wisely and effectively.  This course was designed with the aim of helping you make the most of your time. The engaging yet easily digestible modules will teach you how to evaluate your current work practice and make a priority list. Then you will grasp the strategies for avoiding procrastination and learn the essentials of setting and achieving major goals. By the end of the course, you will learn to use different strategies for time management. If you want to thrive in your personal and professional life, enrol on the course today and master time management!  Course Sneak Peek Learning Outcomes Understand the process of assessing your current work practices to gain efficacy. Learn how to manage your tasks efficiently and set priorities Pick up the strategies to overcome procrastination Develop the skills required for setting your goals Know how to develop a plan that will lead you to your goal Grasp effective time management techniques Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Time Management Scheduling Who Should Take this Online Time Management Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Time Management Training is available to learners of all academic backgrounds.  But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Online Time Management Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerTeacherOffice Worker Business person Course Curriculum Module 01: Importance and Benefits of Time Management Importance and Benefits of Time Management 00:05:00 Module 02: Assess Your Current Work Practice Assess Your Current Work Practice 00:07:00 Module 03: Identify the Priorities Identify the Priorities 00:12:00 Module 04: Overcome Procrastination Overcome Procrastination 00:13:00 Module 05: Set Your Goals Set Your Goals 00:08:00 Module 06: Plan The Work and Work The Plan Plan The Work and Work The Plan 00:13:00 Module 07: Effective Time Management Techniques Effective Time Management Techniques 00:09:00 Module 08: The Art of Anticipating The Art of Anticipating 00:08:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Online Time Management Training [Video Course]
Delivered Online On Demand1 hour 15 minutes
£23.99