Mediation for Managers Training
Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success.
Do you have the skills and experience it takes to become a Human Givens Supervisor? Would you like to take your HG career to the next level? Course Dates: see below Length: 6 days (9.30am – 5.30pm) Venue: Leeds Tutors: Julian Penton, Rosalind Townsend Course requirements: See below Qualification: HG Supervisor / Supervisor-tutor This intensive 6 days of tuition, feedback, skills practice and ongoing assessment is your route to becoming a fully-qualified human givens supervisor. Effective supervision offers many opportunities for learning and growth, as well as providing invaluable support. Successfully completing this training will enable you to work as a supervisor-tutor with Part 3 trainees and as a supervisor with qualified HG therapists. What you will learn What HG supervision is and an understanding of the governance framework A structured approach to supporting a trainee though Part 3 How to support an experienced therapist How learning and memory works and why this matters How to use a range of supervisory approaches, methods and techniques How to assess and give feedback and how to notice if that has been received A deeper understanding of ethics, your role and your responsibilities How to address concerns about supervisees How to support a supervisee who is subject to a complaint The HG Supervisor-tutor’s Role How you will be assessed This course is designed to enhance the growth and development of your knowledge and skills, your understanding and practice and to assess your competence as a supervisor-tutor. It is therefore a combination of assessment and learning. Throughout the course, therapists practise and demonstrate through discussion, exploration and reflection, a broad range of skills and topics. Assessment will be on-going throughout the course by the two highly experienced tutors and you will also be given feedback from your peers and the experienced facilitators. Why apply Becoming a supervisor isn’t just about taking the next step; being a good supervisor also brings with it a wealth of new opportunities: Collaborative working Own learning and development Stretch and challenge – in a different way to therapy Career progression Quarterly CPD events Annual Supervisors’ CPD day Supervisors Peer Group Deadline for applications – to be advised when the next course dates are announced (provisionally Spring 2025) – how to apply. Course requirements: To apply, you must be an experienced HG therapist who has delivered a minimum of 1,000 sessions of one-to-one HG therapy and is registered with the HGI You must have the support of your supervisor/s, and Submit the information required by the application process by the deadline (this will be announced when we have the next course dates available, provisionally Spring 2025). Course Dates The HG Supervisor course is made up of two blocks of 3 days, held approx. a month apart. We typically run our supervisor training once every 18–24 months. The next course is provisionally planned for the Spring of 2025 – if you are interested in applying, please let us know via the form below. Next course: Part 1: Thursday–Saturday – dates TBC Part 2: Thursday–Saturday – dates TBC Venue: Novotel Leeds Centre Hotel, Leeds Please note: There are only 12 places available on this course, all subject to the application process. Meet your tutors Julian Penton Julian is a Human Givens (HG) practitioner who for the past 20 years has been mentoring HG therapists, teaching various HG seminars & workshops and delivering the HG College’s HG supervision training course. Read more Rosalind Townsend Ros Townsend is an experienced psychotherapist and supervisor with busy practices in SW England, where she combines private therapy work with referrals from Occupational Health and the NHS. Read more
Agile working is an approach that the NHS supports. It demands new ways of working and thinking. Agile means that work is now seen as an activity, not a place. People are the organisation. The way we communicate has to change. The way we manage has to change. This workshop will let you reflect on what works for you now and where you may need to adapt. You may need to trust and value your team more than ever, but when they aren't in front of you in the office, you will need to question your beliefs. The workshop will help you: Understand what Agile Working is all about Reflect on your management style Recognise the new ways of managing agile workers Choose the right communication methods Understand culture and mindset Identify different ways of measuring performance Focus on innovation and not bureaucracy Manage more effectively This workshop has been designed to support you in effectively managing an agile team. You will need to be open to questioning your existing techniques and be open and responsive to change. 1 What's it all about? What is Agile working? What are your personal management concerns? How to make it work Time / location / role / source 2 Your role as an Agile manager Your style Your team's individual preferences Learning to let go Your management style self assessment 3 The 3 areas of focus Trust Delegation Empowerment 4 Communicating effectively New ways of communicating Managing expectations What are you measuring? 5 Your personal action plan What are you going to do differently?
Qualsafe Awards has recognised the invaluable experience and training that CFRs bring to the table. As a result, they've introduced a bespoke 2-day FREC3 RPL Course, specifically designed for learners like you who already hold one of the approved qualifications. This course recognises your prior learning, allowing you to fast-track your way to the FREC 3 qualification.
This comprehensive course, developed in line with the esteemed guidelines of the Resuscitation Council (UK), Skills for Health, and the Faculty of Pre-Hospital Care (RCS Ed), is designed to enhance your abilities in delivering superior emergency care across various settings.
Workplace Mediation
Most organisations and businesses are trying to navigate the best way back to a functional working framework. But two things need to happen - 1. The working practices need to be efficient, sustainable and compatible for meeting the demands and needs of the organisation; it’s clients, it’s workforce and it’s Leaders 2. The culture needs to be welcoming, authentic and supportive otherwise there will be disenfranchisement and potentially a churn of staff and loss of talent What has been proven to be a very successful approach to mitigate the dangers of demotivated team members and poor efficiency levels is a bespoke ‘Ushering the Team Back to the Workplace’ workshop. Programme Outline Below is a template of an actual Programme that has been delivered very successfully for clients such as the NHS; Claranet; Jotun Paints & Workspace. This, however, can be modified to suit any group or size. It will be designed to reflect the Organisation’s preferred Hybrid working framework and communication systems. The options of having the innovative Real Play technique to help handle delicate conversations is especially effective. The biggest gain is to reconnect the relationships via the activities and exercises, which would be selected carefully. Key commitments and buy-in is always the priority outcomes - which this programme will help deliver in just 1 day. The objectives include: Making the transition back to working as a collaborative team Enhancing the Leadership skills of the team Reviewing/establishing the Hybrid working protocols Galvanising the Team spirit Maintain inclusivity among full-time; part-time and Region based team members Energising and motivational Fun! Exercise – Round the Bend The team are to follow the instructions delivered as they walk (and jump) through the route – always keeping a safe distance apart. The instructions become more complicated as they progress. Debriefing points: Dealing with Change Attention to Detail Adapting approach Optimising results Exercise - Number Crunch (3 x Cohorts of 12/13) The team must be effectively led and motivated to work as one unified group to reach their objective of visiting each numbered location within a very tight deadline. Debriefing points: Support and co-ordination Strategy and planning Adapting approach Optimising results Tutorial – Team Dynamics Tuckman model Phases of Development towards Maturity Exercise - Juggling (3 x Cohorts of 12/13) The group(s) will be invited to optimise the number of ‘clients’ (juggling balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group’s preparation and approach to a variety ‘customers’ needs. Debriefing points: Ensuring effective communication Clarifying the approach for dealing with the unexpected Setting expectations and reviewing delivery Treating every colleague with care and respect Tutorial - Email Etiquette The primary standards – best practices ABSURD model Preparation and planning Top Tips World Cafe The team are split into 5-6 sub-groups – each with a specific review focus:- What recommendations do you have to engage the team back into the Workplace? How do we ensure the framework is efficient? What are the best ways to optimise team working strategically when most/all team members are in the office? What potential barriers are there? How do we accommodate for the Regional team members? What are the benefits to bringing the team back to the workplace? Each session has 2 – 3 rounds with each table’s ‘host’ sharing feedback for applying to the Team Action Plan – or Charter. Debriefing points: Each Syndicate’s recommendations and capture the key actions they generate 'Real Play' We offer an innovative solution to bring real Leadership/team scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the Actor, the other with the Trainer. Each group has a brief and has to instruct their Trainer/Actor on how to approach the scenario supplied. The Actor and Trainer perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers Assign 24 x ‘Directors’ (4 for each Player – Phil & Julia – for each Real Play. Potential Real Play Scenarios: Engaging with a team member as to how the new working plans will be applied. Overcoming concerns to the new working practices/framework Addressing issues where a team member feels excluded from the teamworking practices/culture Debrief the Programme Individual Action Plans Team Priorities for application into the workplace