• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

4563 NHS courses in Huntingdon delivered Online

The Power of Perseverance Course

By One Education

Perseverance is the quiet force behind every success story, the steadfast companion that sees us through setbacks and moments of doubt. This course delves into the nature of perseverance, exploring how a determined mindset can shape outcomes and open doors that once seemed firmly shut. It’s about nurturing resilience, sustaining motivation, and maintaining focus over time — not just fleeting bursts of enthusiasm. Whether you’re seeking personal growth or professional advancement, understanding perseverance’s role can make all the difference. Through insightful lessons and thought-provoking reflections, The Power of Perseverance offers a fresh perspective on how consistent effort and patience fuel achievement. You’ll uncover strategies to manage challenges without losing momentum and learn how to cultivate the mental stamina necessary for long-term goals. This course is designed to inspire you to keep moving forward, even when the path gets tricky — all delivered in a style that respects your intelligence while gently nudging you towards your potential. Learning Outcomes Cultivate a persistent mindset to overcome challenges. Stay focused on your goals, and don't give up. Discover your true potential by refusing to quit. Find the inner strength to pursue your dreams. Learn to bounce back from setbacks and failures. Develop resilience and maintain motivation. Course Curriculum: Lesson 01: Developing a Don't Quit Mentality Lesson 02: Eyes on the Vision, Don't Relent Lesson 03: Find Out How Far You Can Go By Refusing To Quit Lesson 04: Finding Strength To Go After Your Dreams Lesson 05: Bouncing Back After a Setback How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing course can open doors to many career paths. Here are a few examples: Life Coach - £25,000 to £75,000 per year. Sales Manager - £30,000 to £80,000 per year. Project Manager - £35,000 to £70,000 per year. Public Speaker - £20,000 to £100,000 per year. Entrepreneur - Salary varies based on the business's success. Writer - Salary varies based on experience and the type of writing. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

The Power of Perseverance Course
Delivered Online On Demand1 hour
£12

The Power Of Words : Communication Skills Course

By One Education

Words shape our connections and influence how we navigate every interaction. The Power Of Words: Communication Skills Course reveals the subtle art behind effective communication, helping you harness language to build clarity, confidence, and rapport. Whether in writing or speech, mastering communication opens doors to better relationships, career progression, and leadership presence. This course guides you through the essential principles of expressing ideas clearly, listening actively, and adapting messages to different audiences — all while avoiding jargon and fluff. Designed for those who value the impact of well-chosen words, this course sharpens your ability to engage others thoughtfully and persuasively. Through expert insights and proven strategies, you will refine your communication style, making every conversation count. Prepare to become someone who speaks not only with purpose but also with a touch of wit and professionalism — proving that the right words can indeed move mountains without needing a microphone. Learning Outcomes: Understand how your words shape your identity and define who you are. Develop the skills to express yourself with clarity and authenticity. Discover the power of language as a tool for healing and self-care. Learn techniques to identify and release negative self-talk. Gain a deeper understanding of the ways in which your words can influence your destiny. Develop the confidence to use language to manifest your desires and achieve your goals. Unlock your full potential by mastering the art of communication. Course Curriculum: Lesson 01: Your words define who you are. Lesson 02: Your words define your character. Lesson 03: Your words drive your behaviour. Lesson 04: Your words have the potential to heal you. Lesson 05: Your words can influence your destiny. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Public relations specialist: £20,000 - £60,000 per year Human resources specialist: £25,000 - £50,000 per year Marketing manager: £30,000 - £70,000 per year Counsellor/therapist: £20,000 - £45,000 per year Journalist/writer: £20,000 - £50,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

The Power Of Words : Communication Skills Course
Delivered Online On Demand1 hour
£12

Child Sexual Exploitation and Interventions Course

By One Education

Child Sexual Exploitation (CSE) remains a deeply concerning issue that affects communities across the UK and beyond. This course offers an insightful exploration into the nature, signs, and impact of CSE, providing learners with the essential knowledge to identify vulnerable individuals and understand the complex dynamics involved. Through carefully structured content, participants will develop a clear understanding of how exploitation occurs and the varied tactics perpetrators use to manipulate and control victims. This course is designed to build awareness and sharpen critical thinking around intervention strategies, all within a fully online learning environment tailored for accessibility and convenience. Learners will delve into the frameworks and policies surrounding safeguarding children and young people, gaining confidence in recognising the early warning signs and responding appropriately. The course emphasises thoughtful, informed approaches to intervention that prioritise the safety and wellbeing of those affected. Whether you are working in education, social care, or related fields, this course offers valuable insights delivered in a straightforward yet engaging manner—guaranteeing a thorough grasp of one of the most pressing safeguarding challenges of our time. Meet the Accreditation This premium online course titled Child Sexual Exploitation and Interventions ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Child Sexual Exploitation and Interventions Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Child Sexual Exploitation and Interventions course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Child Sexual Exploitation and Interventions course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Child Sexual Exploitation and Interventions course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Child Sexual Exploitation and Interventions course today, and take control of your career! Course Curriculum: Module 01: Child Sexual Exploitation Patterns Module 02: Signs, Impact of Sexual Abuse and Human Trafficking Module 03: Abuse Disclosure, Therapy and Support Module 04: Respond and Support to Abused Child Module 05: Record Keeping & Management of Child Protection Information Module 06: Supporting a Child Dealing with Distress Module 07: Healthy Boundaries How is the Child Sexual Exploitation and Interventions assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child Sexual Exploitation and Interventions training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Child Sexual Exploitation and Interventions course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Child Sexual Exploitation and Interventions training.

Child Sexual Exploitation and Interventions Course
Delivered Online On Demand2 hours
£12

Child Sexual Exploitation and Interventions Course

By One Education

Understanding the disturbing reality of child sexual exploitation (CSE) is not just important — it’s urgent. This course is designed for individuals who are serious about learning how to identify, respond to, and prevent instances of CSE. It offers a clear and structured overview of the warning signs, risk factors, and safeguarding procedures involved, ensuring learners walk away with solid theoretical awareness and confidence in their knowledge. Whether you're working with children or simply want to be more informed, this course lays out the facts plainly — without fluff or filler. From grooming behaviours to online risks and intervention strategies, it’s all presented in a direct and digestible way. With a strong focus on legal and ethical considerations in the UK, this training provides a professional yet approachable route to gaining the right understanding and perspective on a topic that demands careful attention and action. Meet the Accreditation This premium online course titled Child Sexual Exploitation and Interventions ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Child Sexual Exploitation and Interventions Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Child Sexual Exploitation and Interventions course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Child Sexual Exploitation and Interventions course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Child Sexual Exploitation and Interventions course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Child Sexual Exploitation and Interventions course today, and take control of your career! Course Curriculum: Module 01: Child Sexual Exploitation Patterns Module 02: Signs, Impact of Sexual Abuse and Human Trafficking Module 03: Abuse Disclosure, Therapy and Support Module 04: Respond and Support to Abused Child Module 05: Record Keeping & Management of Child Protection Information Module 06: Supporting a Child Dealing with Distress Module 07: Healthy Boundaries How is the Child Sexual Exploitation and Interventions assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child Sexual Exploitation and Interventions training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Child Sexual Exploitation and Interventions course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Child Sexual Exploitation and Interventions training.

Child Sexual Exploitation and Interventions Course
Delivered Online On Demand2 hours
£12

The Care Certificate Preparation

By IOMH - Institute of Mental Health

Overview of The Care Certificate Preparation Join our The Care Certificate Preparation course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The The Care Certificate Preparation course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The The Care Certificate Preparation course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This The Care Certificate Preparation Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this The Care Certificate Preparation. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the The Care Certificate Preparation course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This The Care Certificate Preparation is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the The Care Certificate Preparation course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this The Care Certificate Preparation Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

The Care Certificate Preparation
Delivered Online On Demand6 hours 39 minutes
£15

Dementia Care & Management

By IOMH - Institute of Mental Health

Overview of Dementia Care & Management Join our Dementia Care & Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Dementia Care & Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Dementia Care & Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Dementia Care & Management Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Dementia Care & Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Dementia Care & Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Dementia Care & Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Dementia Care & Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Dementia Care & Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Dementia Introduction to Dementia 00:17:00 Module 02: Attitudes Toward Dementia Attitudes Toward Dementia 00:17:00 Module 03: Awareness and Prevention of Dementia Awareness and Prevention of Dementia 00:17:00 Module 04: Law, Ethics and Living with Dementia Law, Ethics and Living with Dementia 00:17:00 Module 05: Strategies and Cost Caring Dementia Strategies and Cost Caring Dementia 00:19:00 Module 06: Dementia and Brain Dementia and Brain 00:16:00

Dementia Care & Management
Delivered Online On Demand1 hour 43 minutes
£15

Dyslexia Awareness Online Course

5.0(5)

By Online Training Academy

Unlock the potential to support and understand those with dyslexia with our comprehensive Dyslexia Awareness Online Course. Dive deep into the world of dyslexia through expertly crafted modules that equip you with the knowledge and skills to make a real difference. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Dyslexia Awareness Online Course helps learners understand what dyslexia is and how it affects people. Participants will learn about the challenges those with dyslexia face in their learning and daily life. The course covers different ways to support individuals with dyslexia, both at home and in school, using various teaching strategies and cognitive approaches. Learners will explore how schools can better accommodate students with dyslexia and create a more inclusive environment. Additionally, the course provides an overview of the laws and rights that protect people with dyslexia, ensuring they receive the support they need. By the end of the course, participants will have a comprehensive understanding of dyslexia, enabling them to offer effective support and advocacy. Course Curriculum Module 01: Introduction to Dyslexia Module 02: Dyslexia and Learning Difficulties Module 03: Cognitive Approaches in Dyslexia Module 04: Dyslexia at School Module 05: The Laws Relating to Dyslexia Learning Outcomes: Understand the key concepts and definitions of dyslexia. Identify common learning difficulties associated with dyslexia. Explore cognitive approaches for supporting individuals with dyslexia. Analyse the impact of dyslexia in a school environment. Understand legal frameworks relating to dyslexia support. Develop strategies to assist dyslexic learners in educational settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Teachers seeking to support dyslexic students. Parents of children with dyslexia. Educational psychologists and counsellors. Special education needs coordinators. School administrators and policy makers. Career path Special Education Teacher Educational Psychologist Learning Support Assistant Dyslexia Specialist Tutor SEN Coordinator Educational Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Dyslexia Awareness Online Course
Delivered Online On Demand1 hour 30 minutes
£10

Mushroom Culivation Course

5.0(5)

By Online Training Academy

Are you fascinated by the world of fungi? Dive into our comprehensive Mushroom Cultivation Course, designed to turn your curiosity into expertise. Whether you're a hobbyist or aspiring entrepreneur, this course equips you with essential skills to cultivate and profit from mushrooms. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Mushroom Cultivation Course, learners will explore the complete process of cultivating mushrooms, from understanding different types of edible mushrooms to creating optimal growing conditions. They will learn practical techniques such as preparing mushroom beds, managing mushroom spawning, and maintaining ideal growing environments. Additionally, the course covers crucial aspects like harvesting methods and proper storage techniques to preserve mushroom quality. Learners will delve into the complexities of mushroom composting, including its preparation and utilization for effective cultivation. They will also gain insights into mushroom culture, from initial setups to advanced techniques, essential for fostering successful mushroom growth. By the end of the course, learners will have acquired comprehensive knowledge and skills necessary to start their own mushroom cultivation venture confidently. Course Curriculum Module 01: Introduction to Mushroom Cultivation Module 02: Identifying Edible Mushrooms Module 03: Growing Mushrooms Outside Module 04: Making and Casing Mushroom Beds Module 05: Mushroom Growing Conditions Module 06: Mushroom Spawning Module 07: Harvesting and Storing Mushrooms Module 08: Mushroom Compost Part One Module 09: Mushroom Compost Part Two Module 10: Mushroom Culture Part One Module 11: Mushroom Culture Part Two Module 12: Mushroom Business Learning Outcomes: Understand mushroom cultivation techniques and principles for beginners. Identify common edible mushrooms found in the UK environment. Implement effective outdoor mushroom growing practices. Apply methods to prepare and maintain mushroom beds for cultivation. Manage optimal growing conditions to enhance mushroom yields. Demonstrate knowledge of mushroom spawning, harvesting, and storage methods. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enthusiasts interested in cultivating mushrooms at home. Individuals exploring sustainable agricultural practices in mushroom farming. Gardeners seeking to diversify their crop cultivation skills. Beginners in agricultural sciences curious about fungi cultivation. Anyone keen on learning about organic food production methods. Career path Mushroom Farmer Agricultural Technician Organic Farming Consultant Gardening Educator Sustainable Agriculture Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Mushroom Culivation Course
Delivered Online On Demand2 hours 48 minutes
£10

Dyslexia Awareness Online Course

5.0(5)

By Online Training Academy

Unlock the potential to support and understand those with dyslexia with our comprehensive Dyslexia Awareness Online Course. Dive deep into the world of dyslexia through expertly crafted modules that equip you with the knowledge and skills to make a real difference. Key Features: CPD Certified Developed by Specialist Lifetime Access The Dyslexia Awareness Online Course helps learners understand what dyslexia is and how it affects people. Participants will learn about the challenges those with dyslexia face in their learning and daily life. The course covers different ways to support individuals with dyslexia, both at home and in school, using various teaching strategies and cognitive approaches. Learners will explore how schools can better accommodate students with dyslexia and create a more inclusive environment. Additionally, the course provides an overview of the laws and rights that protect people with dyslexia, ensuring they receive the support they need. By the end of the course, participants will have a comprehensive understanding of dyslexia, enabling them to offer effective support and advocacy. Course Curriculum Module 01: Introduction to Dyslexia Module 02: Dyslexia and Learning Difficulties Module 03: Cognitive Approaches in Dyslexia Module 04: Dyslexia at School Module 05: The Laws Relating to Dyslexia Learning Outcomes: Understand the key concepts and definitions of dyslexia. Identify common learning difficulties associated with dyslexia. Explore cognitive approaches for supporting individuals with dyslexia. Analyse the impact of dyslexia in a school environment. Understand legal frameworks relating to dyslexia support. Develop strategies to assist dyslexic learners in educational settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Teachers seeking to support dyslexic students. Parents of children with dyslexia. Educational psychologists and counsellors. Special education needs coordinators. School administrators and policy makers. Career path Special Education Teacher Educational Psychologist Learning Support Assistant Dyslexia Specialist Tutor SEN Coordinator Educational Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Dyslexia Awareness Online Course
Delivered Online On Demand2 hours 4 minutes
£10

Basic Telephone Etiquette Skills

5.0(5)

By Online Training Academy

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Basic Telephone Etiquette Skills
Delivered Online On Demand1 hour 54 minutes
£10