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Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Highfield Level 1 Award In Food Safety In Manufacturing (RQF) Half day course Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely This Level 1 Award in Food Safety in Manufacturing helps to prepare people for working in a low-risk role in a factory, where they will be handling, or around, food Course Contents: The Importance of Food Safety Legal responsibilities of food handlers Personal hygiene Contamination and cross contamination The importance of keeping one's work areas clean Pest control Basic bacteriology Benefits of this course: Businesses have a duty to their customers to produce food that is safe for consumption. There are one million cases of food poisoning in the UK each year. More than 6,000 are admitted to hospital. In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116. Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out. EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’. This Highfield Level 1 Award in Food Safety in Manufacturing (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry where some food handling takes place Accredited, Ofqual regulated qualification: This Level 1 Food Safety in Manufacturing training course is a nationally recognised, Ofqual regulated qualification accredited by Highfield Qualifications. This means that you can be rest assured that your level 1 Food safety in Manufacturing certificate fulfils the legal requirements and is a very good way to make sure your low-risk employees are trained appropriately in Food Safety. The Ofqual Register number for this course is 603/2616/5

Overview Learn about Daily Spoken French from industry experts and boost your professional skill. This Daily Spoken French course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Daily Spoken French. You'll also gain the skills of Daily Spoken French to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Daily Spoken French professionals and gain first-hand experience of Daily Spoken French problem-solving. The Daily Spoken French  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Daily Spoken French, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Daily Spoken French will provide you with the latest information and updates of Daily Spoken French. It will keep you one step ahead of others and increase your chances of growth. Why buy this Daily Spoken French? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Daily Spoken French there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Daily Spoken French does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Daily Spoken French was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Daily Spoken French is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Daily Spoken French Lesson 1 - Part I - Greetings 00:06:00 Lesson 1 - Part II - to introduce 00:05:00 Lesson 1 - Part III - to ask for news 00:05:00 Lesson 1 - Part IV - to approach someone 00:05:00 Lesson 1 - Part V - to give help 00:16:00 Lesson 1 - Part VI - to promise 00:03:00 Lesson 1 - Part VII - to thank 00:04:00 Lesson 1 - Part VIII - in town 00:06:00 Lesson 1 - Part IX - in case of emergency 00:07:00 Assignment Assignment - Daily Spoken French 00:00:00

Description: The Internet or World Wide Web is a huge expanse of countless websites. These websites can range from online shopping to photo sharing, social networking to government related information. People can hop online and check their bank account balance or talk to a relative from far away, or post a photograph of the day's events. They can read the news and check their local TV listings. While big websites that are well known most likely use a dedicated web hosting service, smaller websites might use a different type of web hosting program. Essentially, the web host provides the memory needed as well as the bandwidth allowance that is used up when people click on a website. The Internet contains lots of different kinds of websites. These websites can be about anything you can think of, from web based shopping to photograph sharing, long range interpersonal communication to government-related data. In this course, you will learn about web hosting and what are the types of web hosting and its differences. Also, you will know what to look for in a web host and know how to work with cPanel. Lastly, you would know how to setup your website and decide the best domain name that will suit you. Who is the course for? Individuals who have an interest in creating their site. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Web Hosting will be very beneficial and helpful, especially to: Bloggers Marketing and Promotions Specialists Marketing Managers Online Sellers Sales Managers Sales and Promotions Specialists Top Executives And Much More! Chapter-1 Introduction to Web Hosting 00:30:00 Chapter-2 Types of Web Hosting and the Differences 01:00:00 Chapter-3 What to Look for in a Web Host 01:00:00 Chapter-4 Working with cPanel 01:00:00 Chapter-5 How to Point Your Domain Name to Your Web Host 00:30:00 Chapter-6 Getting Your Website Up 00:30:00 Chapter-7 Conclusion 00:30:00 Mock Exam Mock Exam-Diploma in Web Hosting 00:20:00 Final Exam Final Exam-Diploma in Web Hosting 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

6 week summer term, please see full details below… Time: Tuesday Afternoon 12.30-2.30pm Dates: 23rd July – 27th August (6 weeks) Length: 2 hours each week, each term runs for 6 weeks Tutor: Krista Thomson Where:  Workshop 925 Unit F9 The Mayford Centre, Mayford Green Woking, Surrey GU22 0PP What does the term time course involve?  Our term time classes allow students of all abilities the opportunity to design and create their own jewellery while learning new skills along the way. During the first session your tutor will settle you all in and get to grips with what each student is aiming to complete or learn during the term. Your tutor will discuss your different aims and goals, whether that’s really focusing upon learning and practicing a certain skill, or if it is to finish a specific project. Any new starters will be given a tour of the workshop and you will be introduced to some basic techniques during the first session, so you feel comfortable within the workshop. You can then discuss your ideas for the term and your tutor will help you with how and where to order materials from for your project, we have a substantial list of good suppliers and discount codes to get you started. Soon enough you will have a good understanding of the essential jewellery making skills which you can then go on to develop further, there are many areas of jewellery making to explore. Throughout your time with us, your tutor and peers will help you develop the skills and knowledge required to bring your designs to life. Each student will be working on their own projects, everybody has different directions and design ideas and techniques they want to work on. However during our terms we run demonstrations which are relevant to student projects to help them complete aspects of their project- other students are welcome to watch these too, we also run demonstrations requested by students, this might be a repeat of something a student would like a refresher on, or maybe a technique they would like to learn for their next project and we will also provide demonstrations to strive to introduce you to new skills. We also like to keep you up to date with industry news, show you designer inspiration to help you learn methods to process new ideas and gain an understanding of design processes behind jewellery making. We are very much here to support your development. The more terms you complete with us, the more time you have to develop a wide range of skills and a good understanding of the industry as a whole. Jewellery making skills take time to practice and learn. Here is a Pinterest board to inspire new starters. Summer Terms:  Summer terms differ from our regular terms. Regular term time students are not given first refusal of spaces to allow a break in the year, and our schedule changes as summer holidays and children being off school affect tutor availability. Summer term allows others the opportunity to secure a place. Should a space be available on the regular term time classes they will be offered to those on our waiting list, please email us at hello@workshop925.com if you would like to be on our waiting list for September – The regular term timers enrolled in July will have first refusal of their space for September any spaces will then be offered to those waiting list. Experience required: This class is suitable for those with any level of experience. Some students on our termly courses, have been with us for many years, others are beginners. We run a very welcoming and supportive environment, so whatever level your skills are at, you will always feel encouraged and supported by all to develop your ability further. Class size: We have 9 jeweller’s wooden workbenches in our workshop, however our term time classes always run with 6/7 students. 2 CATCH UPS are permitted over summer terms, meaning if you miss any classes due to holidays, you can catch these up on other sessions – it is not guaranteed we will have sessions available, however most sessions run with a space to accommodate a student on a catch up. Please make us aware of absences in advance. What is included? All tools and consumables are supplied Light refreshments are provided The cost of this course does not include materials. What to bring: For safety reasons, during each class, you are required to wear appropriate footwear, we request that no open toed shoes are worn within Workshop 925. Long hair should also be tied back when working with the equipment. You may also wish to bring a notebook. We have handouts for many demonstrations, but there are always many tips and tricks given verbally by the tutor, which some might like to keep note of. Please bring any, snacks and drinks to each session if you require refreshments.

6 week summer term, please see full details below… Time: Tuesday Evening 7-9pm Dates: 23rd July – 27th August (6 weeks) Length: 2 hours each week, each term runs for 6 weeks Tutor: Krista Thomson Where:  Workshop 925 Unit F9 The Mayford Centre, Mayford Green Woking, Surrey GU22 0PP What does the term time course involve?  Our term time classes allow students of all abilities the opportunity to design and create their own jewellery while learning new skills along the way. During the first session your tutor will settle you all in and get to grips with what each student is aiming to complete or learn during the term. Your tutor will discuss your different aims and goals, whether that’s really focusing upon learning and practicing a certain skill, or if it is to finish a specific project. Any new starters will be given a tour of the workshop and you will be introduced to some basic techniques during the first session, so you feel comfortable within the workshop. You can then discuss your ideas for the term and your tutor will help you with how and where to order materials from for your project, we have a substantial list of good suppliers and discount codes to get you started. Soon enough you will have a good understanding of the essential jewellery making skills which you can then go on to develop further, there are many areas of jewellery making to explore. Throughout your time with us, your tutor and peers will help you develop the skills and knowledge required to bring your designs to life. Each student will be working on their own projects, everybody has different directions and design ideas and techniques they want to work on. However during our terms we run demonstrations which are relevant to student projects to help them complete aspects of their project- other students are welcome to watch these too, we also run demonstrations requested by students, this might be a repeat of something a student would like a refresher on, or maybe a technique they would like to learn for their next project and we will also provide demonstrations to strive to introduce you to new skills. We also like to keep you up to date with industry news, show you designer inspiration to help you learn methods to process new ideas and gain an understanding of design processes behind jewellery making. We are very much here to support your development. The more terms you complete with us, the more time you have to develop a wide range of skills and a good understanding of the industry as a whole. Jewellery making skills take time to practice and learn. Here is a Pinterest board to inspire new starters. Summer Terms:  Summer terms differ from our regular terms. Regular term time students are not given first refusal of spaces to allow a break in the year, and our schedule changes as summer holidays and children being off school affect tutor availability. Summer term allows others the opportunity to secure a place. Should a space be available on the regular term time classes they will be offered to those on our waiting list, please email us at hello@workshop925.com if you would like to be on our waiting list for September – The regular term timers enrolled in July will have first refusal of their space for September any spaces will then be offered to the waiting list. Experience required: This class is suitable for those with any level of experience. Some students on our termly courses, have been with us for many years, others are beginners. We run a very welcoming and supportive environment, so whatever level your skills are at, you will always feel encouraged and supported by all to develop your ability further. Class size: We have 9 jeweller’s wooden workbenches in our workshop, however our term time classes always run with 6 students to allow each student plenty of opportunity to gain one to one tutor attention and it eliminates any queues for equipment in our very well-equipped workshop. Occasionally there may be a 7th student who is catching up a missed class – one catch up session is permitted per term per student. What is included? All tools and consumables are supplied Light refreshments are provided The cost of this course does not include materials. What to bring: For safety reasons, during each class, you are required to wear appropriate footwear, we request that no open toed shoes are worn within Workshop 925. Long hair should also be tied back when working with the equipment. You may also wish to bring a notebook. We have handouts for many demonstrations, but there are always many tips and tricks given verbally by the tutor, which some might like to keep note of. Please bring any, snacks and drinks to each session if you require refreshments.

6 week summer term, please see full details below… Time: Thursday Morning 10-12pm Dates: 25th July – 29th August (6 weeks) Length: 2 hours each week, each term runs for 6 weeks Tutor: Sarah Reece Where:  Workshop 925 Unit F9 The Mayford Centre, Mayford Green Woking, Surrey GU22 0PP What does the term time course involve?  Our term time classes allow students of all abilities the opportunity to design and create their own jewellery while learning new skills along the way. During the first session your tutor will settle you all in and get to grips with what each student is aiming to complete or learn during the term. Your tutor will discuss your different aims and goals, whether that’s really focusing upon learning and practicing a certain skill, or if it is to finish a specific project. Any new starters will be given a tour of the workshop and you will be introduced to some basic techniques during the first session, so you feel comfortable within the workshop. You can then discuss your ideas for the term and your tutor will help you with how and where to order materials from for your project, we have a substantial list of good suppliers and discount codes to get you started. Soon enough you will have a good understanding of the essential jewellery making skills which you can then go on to develop further, there are many areas of jewellery making to explore. Throughout your time with us, your tutor and peers will help you develop the skills and knowledge required to bring your designs to life. Each student will be working on their own projects, everybody has different directions and design ideas and techniques they want to work on. However during our terms we run demonstrations which are relevant to student projects to help them complete aspects of their project- other students are welcome to watch these too, we also run demonstrations requested by students, this might be a repeat of something a student would like a refresher on, or maybe a technique they would like to learn for their next project and we will also provide demonstrations to strive to introduce you to new skills. We also like to keep you up to date with industry news, show you designer inspiration to help you learn methods to process new ideas and gain an understanding of design processes behind jewellery making. We are very much here to support your development. The more terms you complete with us, the more time you have to develop a wide range of skills and a good understanding of the industry as a whole. Jewellery making skills take time to practice and learn. Here is a Pinterest board to inspire new starters. Summer Terms:  Summer terms differ from our regular terms. Regular term time students are not given first refusal of spaces to allow a break in the year, and our schedule changes as summer holidays and children being off school affect tutor availability. Summer term allows others the opportunity to secure a place. Should a space be available on the regular term time classes they will be offered to those on our waiting list, please email us at hello@workshop925.com if you would like to be on our waiting list for September – The regular term timers enrolled in July will have first refusal of their space for September any spaces will then be offered to those waiting list. Experience required: This class is suitable for those with any level of experience. Some students on our termly courses, have been with us for many years, others are beginners. We run a very welcoming and supportive environment, so whatever level your skills are at, you will always feel encouraged and supported by all to develop your ability further. Class size: We have 9 jeweller’s wooden workbenches in our workshop, however our term time classes always run with 6/7 students. 2 CATCH UPS are permitted over summer terms, meaning if you miss any classes due to holidays, you can catch these up on other sessions – it is not guaranteed we will have sessions available, however most sessions run with a space to accommodate a student on a catch up. Please make us aware of absences in advance. What is included? All tools and consumables are supplied Light refreshments are provided The cost of this course does not include materials. What to bring: For safety reasons, during each class, you are required to wear appropriate footwear, we request that no open toed shoes are worn within Workshop 925. Long hair should also be tied back when working with the equipment. You may also wish to bring a notebook. We have handouts for many demonstrations, but there are always many tips and tricks given verbally by the tutor, which some might like to keep note of. Please bring any, snacks and drinks to each session if you require refreshments.

6 week summer term, please see full details below… Time: Thursday Evening 7-9pm Dates: 25th July – 29th August (6 weeks) Length: 2 hours each week, each term runs for 6 weeks Tutor: Kirsten Hendrich Where:  Workshop 925 Unit F9 The Mayford Centre, Mayford Green Woking, Surrey GU22 0PP What does the term time course involve?  Our term time classes allow students of all abilities the opportunity to design and create their own jewellery while learning new skills along the way. During the first session your tutor will settle you all in and get to grips with what each student is aiming to complete or learn during the term. Your tutor will discuss your different aims and goals, whether that’s really focusing upon learning and practicing a certain skill, or if it is to finish a specific project. Any new starters will be given a tour of the workshop and you will be introduced to some basic techniques during the first session, so you feel comfortable within the workshop. You can then discuss your ideas for the term and your tutor will help you with how and where to order materials from for your project, we have a substantial list of good suppliers and discount codes to get you started. Soon enough you will have a good understanding of the essential jewellery making skills which you can then go on to develop further, there are many areas of jewellery making to explore. Throughout your time with us, your tutor and peers will help you develop the skills and knowledge required to bring your designs to life. Each student will be working on their own projects, everybody has different directions and design ideas and techniques they want to work on. However during our terms we run demonstrations which are relevant to student projects to help them complete aspects of their project- other students are welcome to watch these too, we also run demonstrations requested by students, this might be a repeat of something a student would like a refresher on, or maybe a technique they would like to learn for their next project and we will also provide demonstrations to strive to introduce you to new skills. We also like to keep you up to date with industry news, show you designer inspiration to help you learn methods to process new ideas and gain an understanding of design processes behind jewellery making. We are very much here to support your development. The more terms you complete with us, the more time you have to develop a wide range of skills and a good understanding of the industry as a whole. Jewellery making skills take time to practice and learn. Here is a Pinterest board to inspire new starters. Summer Terms:  Summer terms differ from our regular terms. Regular term time students are not given first refusal of spaces to allow a break in the year, and our schedule changes as summer holidays and children being off school affect tutor availability. Summer term allows others the opportunity to secure a place. Should a space be available on the regular term time classes they will be offered to those on our waiting list, please email us at hello@workshop925.com if you would like to be on our waiting list for September – The regular term timers enrolled in July will have first refusal of their space for September any spaces will then be offered to those waiting list. Experience required: This class is suitable for those with any level of experience. Some students on our termly courses, have been with us for many years, others are beginners. We run a very welcoming and supportive environment, so whatever level your skills are at, you will always feel encouraged and supported by all to develop your ability further. Class size: We have 9 jeweller’s wooden workbenches in our workshop, however our term time classes always run with 6/7 students. 2 CATCH UPS are permitted over summer terms, meaning if you miss any classes due to holidays, you can catch these up on other sessions – it is not guaranteed we will have sessions available, however most sessions run with a space to accommodate a student on a catch up. Please make us aware of absences in advance. What is included? All tools and consumables are supplied Light refreshments are provided The cost of this course does not include materials. What to bring: For safety reasons, during each class, you are required to wear appropriate footwear, we request that no open toed shoes are worn within Workshop 925. Long hair should also be tied back when working with the equipment. You may also wish to bring a notebook. We have handouts for many demonstrations, but there are always many tips and tricks given verbally by the tutor, which some might like to keep note of. Please bring any, snacks and drinks to each session if you require refreshments.

6 week summer term, please see full details below… Time: Wednesday Morning 10-12pm Dates: 24th July – 28th August (6 weeks) Length: 2 hours each week, each term runs for 6 weeks Tutor: Krista Thomson Where:  Workshop 925 Unit F9 The Mayford Centre, Mayford Green Woking, Surrey GU22 0PP What does the term time course involve?  Our term time classes allow students of all abilities the opportunity to design and create their own jewellery while learning new skills along the way. During the first session your tutor will settle you all in and get to grips with what each student is aiming to complete or learn during the term. Your tutor will discuss your different aims and goals, whether that’s really focusing upon learning and practicing a certain skill, or if it is to finish a specific project. Any new starters will be given a tour of the workshop and you will be introduced to some basic techniques during the first session, so you feel comfortable within the workshop. You can then discuss your ideas for the term and your tutor will help you with how and where to order materials from for your project, we have a substantial list of good suppliers and discount codes to get you started. Soon enough you will have a good understanding of the essential jewellery making skills which you can then go on to develop further, there are many areas of jewellery making to explore. Throughout your time with us, your tutor and peers will help you develop the skills and knowledge required to bring your designs to life. Each student will be working on their own projects, everybody has different directions and design ideas and techniques they want to work on. However during our terms we run demonstrations which are relevant to student projects to help them complete aspects of their project- other students are welcome to watch these too, we also run demonstrations requested by students, this might be a repeat of something a student would like a refresher on, or maybe a technique they would like to learn for their next project and we will also provide demonstrations to strive to introduce you to new skills. We also like to keep you up to date with industry news, show you designer inspiration to help you learn methods to process new ideas and gain an understanding of design processes behind jewellery making. We are very much here to support your development. The more terms you complete with us, the more time you have to develop a wide range of skills and a good understanding of the industry as a whole. Jewellery making skills take time to practice and learn. Here is a Pinterest board to inspire new starters. Summer Terms:  Summer terms differ from our regular terms. Regular term time students are not given first refusal of spaces to allow a break in the year, and our schedule changes as summer holidays and children being off school affect tutor availability. Summer term allows others the opportunity to secure a place. Should a space be available on the regular term time classes they will be offered to those on our waiting list, please email us at hello@workshop925.com if you would like to be on our waiting list for September – The regular term timers enrolled in July will have first refusal of their space for September any spaces will then be offered to those waiting list. Experience required: This class is suitable for those with any level of experience. Some students on our termly courses, have been with us for many years, others are beginners. We run a very welcoming and supportive environment, so whatever level your skills are at, you will always feel encouraged and supported by all to develop your ability further. Class size: We have 9 jeweller’s wooden workbenches in our workshop, however our term time classes always run with 6/7 students. 2 CATCH UPS are permitted over summer terms, meaning if you miss any classes due to holidays, you can catch these up on other sessions – it is not guaranteed we will have sessions available, however most sessions run with a space to accommodate a student on a catch up. Please make us aware of absences in advance. What is included? All tools and consumables are supplied Light refreshments are provided The cost of this course does not include materials. What to bring: For safety reasons, during each class, you are required to wear appropriate footwear, we request that no open toed shoes are worn within Workshop 925. Long hair should also be tied back when working with the equipment. You may also wish to bring a notebook. We have handouts for many demonstrations, but there are always many tips and tricks given verbally by the tutor, which some might like to keep note of. Please bring any, snacks and drinks to each session if you require refreshments.

6 week summer term, please see full details below… Time: Wednesday Evening. 7-9pm Dates: 24th July – 28th August (6 weeks) Length: 2 hours each week, each term runs for 6 weeks Tutor: Kirsten Hendrich Where:  Workshop 925 Unit F9 The Mayford Centre, Mayford Green Woking, Surrey GU22 0PP What does the term time course involve?  Our term time classes allow students of all abilities the opportunity to design and create their own jewellery while learning new skills along the way. During the first session your tutor will settle you all in and get to grips with what each student is aiming to complete or learn during the term. Your tutor will discuss your different aims and goals, whether that’s really focusing upon learning and practicing a certain skill, or if it is to finish a specific project. Any new starters will be given a tour of the workshop and you will be introduced to some basic techniques during the first session, so you feel comfortable within the workshop. You can then discuss your ideas for the term and your tutor will help you with how and where to order materials from for your project, we have a substantial list of good suppliers and discount codes to get you started. Soon enough you will have a good understanding of the essential jewellery making skills which you can then go on to develop further, there are many areas of jewellery making to explore. Throughout your time with us, your tutor and peers will help you develop the skills and knowledge required to bring your designs to life. Each student will be working on their own projects, everybody has different directions and design ideas and techniques they want to work on. However during our terms we run demonstrations which are relevant to student projects to help them complete aspects of their project- other students are welcome to watch these too, we also run demonstrations requested by students, this might be a repeat of something a student would like a refresher on, or maybe a technique they would like to learn for their next project and we will also provide demonstrations to strive to introduce you to new skills. We also like to keep you up to date with industry news, show you designer inspiration to help you learn methods to process new ideas and gain an understanding of design processes behind jewellery making. We are very much here to support your development. The more terms you complete with us, the more time you have to develop a wide range of skills and a good understanding of the industry as a whole. Jewellery making skills take time to practice and learn. Here is a Pinterest board to inspire new starters. Summer Terms:  Summer terms differ from our regular terms. Regular term time students are not given first refusal of spaces to allow a break in the year, and our schedule changes as summer holidays and children being off school affect tutor availability. Summer term allows others the opportunity to secure a place. Should a space be available on the regular term time classes they will be offered to those on our waiting list, please email us at hello@workshop925.com if you would like to be on our waiting list for September – The regular term timers enrolled in July will have first refusal of their space for September any spaces will then be offered to those waiting list. Experience required: This class is suitable for those with any level of experience. Some students on our termly courses, have been with us for many years, others are beginners. We run a very welcoming and supportive environment, so whatever level your skills are at, you will always feel encouraged and supported by all to develop your ability further. Class size: We have 9 jeweller’s wooden workbenches in our workshop, however our term time classes always run with 6/7 students. 2 CATCH UPS are permitted over summer terms, meaning if you miss any classes due to holidays, you can catch these up on other sessions – it is not guaranteed we will have sessions available, however most sessions run with a space to accommodate a student on a catch up. Please make us aware of absences in advance. What is included? All tools and consumables are supplied Light refreshments are provided The cost of this course does not include materials. What to bring: For safety reasons, during each class, you are required to wear appropriate footwear, we request that no open toed shoes are worn within Workshop 925. Long hair should also be tied back when working with the equipment. You may also wish to bring a notebook. We have handouts for many demonstrations, but there are always many tips and tricks given verbally by the tutor, which some might like to keep note of. Please bring any, snacks and drinks to each session if you require refreshments.