9047 Network courses

Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for Technical leaders Overview This course provides general overview of Blockchain technology and is specifically designed to answer the following questions:What is Blockchain? (What exactly is it?)Non-Technical Technology Overview (How does it work?)Benefits of Blockchain (Why should anyone consider this?)Use Cases (Where and for what apps is it appropriate?)Adoption (Who is using it and for what?)Implementation (How do I get started?)Future of Blockchain (What is its future?) This instructor-led 1 day Blockchain Architecture training is for technical leaders who need to make decisions about architecture, environment, and development platforms. What is Blockchain? A record keeping system Trust Decentralization Trustless environment How does Blockchain work? Announcements Blocks Nodes Chaining Verification Consensus Scalability Privacy Crypto Hashing Digital Fingerprinting PoW vs PoS Types of Blockchains Public vs Private Open vs closed Smart Contracts Blockchain as History Tokens / Coins Gas How is Blockchain different from what we have today? Decentralized Peer-to-peer architecture Software vs Firmware Database vs Blockchain Distributed database or other technology? Data Sovereignty Group Consensus What are Use Cases for Blockchain? Use Case Examples Currency Banking Services Voting Medical Records Supply Chain / Value Chain Content Distribution Verification of Software Updates (cars, planes, trains, etc) Law Enforcement Title and Ownership Records Social Media and Online Credibility Fractional asset ownership Cable Television billing High fault tolerance DDoS-proof Public or Private Blockchain? Who are the participants? What does a Blockchain app look like? DApp Resembles typical full stack web application Any internal state changes and all transactions are written to the blockchain Node.js IDE Public Blockchain visibility Private Blockchain solutions Oracles How do I design a Blockchain app? What does this solution need to let users do? Will the proposed solution reduce or remove the problems and pain points currently felt by users? What should this solution prevent users from doing? Do you need a solution ready for heavy use on day 1? Is your solution idea enhanced by the use of Blockchain? Does the use of Blockchain create a better end-user experience? If so, how? Has your business developed custom software solutions before? What level of support are you going to need? How big is the developer community? Does your vision of the future align with the project or platform's vision of the future? Does the platform aim to make new and significant contributions to the development space, or is it an efficiency / cost play? Should the solution be a public or private Blockchain? Should the solution be an open or closed Blockchain? Create a plan for contract updates and changes! Hybrid solutions Monetary exchanges? How do I develop a Blockchain app? AGILE approach pre-release Define guiding principles up front Software vs Firmware Announcements, not transactions! Classes, not contracts Link contracts to share functions Use calling contracts to keep contract address the same Hyperledger vs Ethereum CONSIDER No of Users * Avg No of Transactions (state changes) per User Should a Blockless solution be applied? Performance Security Anonymity Security Monolithic vs Modular Sandwich complexity model How do I test a Blockchain app? Recommend 5x to 10x traditional application testing time Security Networks Additional course details: Nexus Humans Blockchain - An Overview for Business Professionals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Blockchain - An Overview for Business Professionals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is appropriate for advanced users, system administrators and web site administrators who want to use Python to support their server installations, as well as anyone else who wants to automate or simplify common tasks with the use of Python scripts. Students can apply the course skills to use Python in basic web development projects or automate or simplify common tasks with the use of Python scripts. Overview This skills-focused course is about 50% hands-on lab to lecture ratio, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment led by our expert instructor, you'll learn how to: Create working Python scripts following best practices Use python data types appropriately Read and write files with both text and binary data Search and replace text with regular expressions Work with with the standard library and its work-saving modules Create 'real-world', professional Python applications Know when to use collections such as lists, dictionaries, and sets Work with Pythonic features such as comprehensions and iterators Write robust code using exception handling Introduction to Python Programming Basics is a hands-on Python programming course that teaches you the key skills you?ll need to get started with programming in Python to a solid foundational level. The start of the course will lead you through writing and running basic Python scripts, and then guide you through how to use more advanced features such as file operations, regular expressions, working with binary data, and using the extensive functionality of Python modules. Extra emphasis is placed on features unique to Python, such as tuples, array slices, and output formatting. This course provides you with an excellent kick start for users new to Python and scripting, enabling you to quickly use basic Python skills on the job in a variety of ways. You?ll be able use Python in basic web development projects, or use it to automate or simplify common tasks with the use of Python scripts. The course also serves as a solid primer course / foundation for continued Python study in support for next level web development with Python, using Python in DevOps, Python for data science / machine learning or Python for systems admin or networking support. Python Quick View What is Python? Python timeline Advantages/disadvantages Installing Python Getting help The Python Environment Starting Python Using the interpreter Running a Python script Editors and IDEs Getting Started with Python Using variables Builtin functions String data Numberic data Converting types Console input/output Command line parameters Flow Control About flow control The if statement Relational and Boolean operators while loops Exiting from loops Array Types About array types Lists and list methods Tuples Indexing and slicing Iterating through a sequence Sequence functions, keywords, and operators List comprehensions and generators Working with Files File overview Opening a text file Reading a text file Writing to a text file Dictionaries and Sets About dictionaries Creating dictionaries Iterating through a dictionary About sets Creating sets Working with sets Functions Defining functions Returning values Parameters and arguments Variable scope Sorting The sorted() function Custom sort keys Lambda functions Sorting in reverse Using min() and max() Errors and Exception Handling Exceptions Using try/catch/else/finally Handling multiple exceptions Ignoring exceptions Modules and Packages Creating Modules The import statement Module search path Using packages Function and module aliases Getting Started with Object Oriented Programming and Classes About object-oriented programming Defining classes Constructors Understanding self Properties Instance Methods and data Class methods and data Inheritance Additional course details: Nexus Humans Introduction to Python Programming Basics (TTPS4800) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Python Programming Basics (TTPS4800) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is suitable for anyone responsible for configuring, managing or supporting a Veeam Availability Suite v11 environment. Students should be experienced professionals with solid knowledge of servers, storage, networking and virtualization. Overview After completing this course, attendees should be able to: Describe Veeam Availability Suite components usage scenarios and relevance to your environment. Effectively manage data availability in on-site, off-site, cloud and hybrid environments. Ensure both Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are met. Configure Veeam Availability Suite to ensure data is protected effectively. Adapt with an organization's evolving technical and business data protection needs. Ensure recovery is possible, effective, efficient, secure and compliant with business requirements. Provide visibility of the business data assets, reports and dashboards to monitor performance and risks. The Veeam© Availability Suite? v11: Configuration and Management training course is a three-day, technical deep dive focused on teaching IT professionals the skills to configure, manage and support a Veeam Availability Suite v11 solution. With extensive hands-on-labs, the class enables administrators and engineers to effectively manage data in an ever-changing technical and business environment, bringing tangible benefit to businesses in the digital world. Introduction Describe RTOs and RPOs, what they mean for your business, how to manage and monitor performance against them The 3-2-1 Rule and its importance in formulating a successful backup strategy Identify key Veeam Availability Suite components and describe their usage scenarios and deployment types Building backup capabilities Backup methods, the appropriate use cases and impact on underlying file systems Create, modify, optimize and delete backup jobs, including Agents and NAS Backup jobs. Explore different tools and methods to maximize environment performance Ensure efficiency by being able to select appropriate transport modes while being aware of the impact of various backup functions on the infrastructure Building replication capabilities Identify and describe the options available for replication and impacts of using them Create and modify replication jobs, outline considerations to ensure success Introduce the new Continuous Data Protection (CDP) policy Secondary backups Simple vs. advanced backup copy jobs, how to create and modify them using best practices to ensure efficient recovery Discuss using tapes for backups Advanced repository capabilities Ensure repository scalability using a capability such as SOBR on-premises and off-site including integration with cloud storage Ensure compatibility with existing deduplication appliances Introduce the new hardened repository Protecting data in the cloud Review how Veeam can protect the data of a cloud native application Review how Veeam Cloud Connect enables you to take advantage of cloud services built on Veeam Review how Veeam can be used to protect your Office 365 data Restoring from backup Ensure you have the confidence to use the correct restore tool at the right time for restoring VMs, bare metal and individual content such as files and folders Utilize Secure Restore to prevent the restoration of malware Describe how to use Staged Restore to comply with things like General Data Protection Regulation (GDPR) before releasing restores to production Identify, describe and utilize the different explores and instant recovery tools and features Recovery from replica Identify and describe in detail, failover features and the appropriate usage Develop, prepare and test failover plans to ensure recovery Disaster recovery from replica to meet a variety of real-world recovery needs Testing backup and replication Testing backups and replicas to ensure you can recover, what you need, when you need to Configure and setup virtual sandbox environments based on backup, replicas and storage snapshots Veeam Backup Enterprise Manager and Veeam ONE Introduce the concept of monitoring your virtual, physical and cloud environments with Veeam Backup Enterprise Manager and Veeam ONE? Configuration backup Locate, migrate or restore backup configuration Additional course details: Nexus Humans Veeam Availability Suite v11: Configuration and Management (VASv11CM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Veeam Availability Suite v11: Configuration and Management (VASv11CM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Attendee roles might include: Software Developers/Programmers Data Scientists Machine Learning Engineers AI Researchers User Interface (UI) and User Experience (UX) Designers Technical Product Managers Technical Team Leads Overview Working in an interactive learning environment, led by our engaging AI expert you'll: Develop a strong foundational understanding of generative AI techniques and their applications in software development. Gain hands-on experience working with popular generative AI models, including Generative Adversarial Networks (GANs), Variational Autoencoders (VAEs), and Transformer models. Master the use of leading AI libraries and frameworks, such as TensorFlow, Keras, and Hugging Face Transformers, for implementing generative AI models. Acquire the skills to design, train, optimize, and evaluate custom generative AI models tailored to specific software development tasks. Learn to fine-tune pre-trained generative AI models for targeted applications and deploy them effectively in various environments, including cloud-based services and on-premises servers. Understand and address the ethical, legal, and safety considerations of using generative AI, including mitigating biases and ensuring responsible AI-generated content. Prompt Engineering offers coders and software developers a competitive edge by empowering them to develop more effective and efficient AI-driven solutions in their projects. By harnessing the capabilities of cutting-edge AI models like GPT-4, coders can automate repetitive tasks, enhance natural language understanding, and even generate code suggestions, boosting productivity and creativity. In addition, mastering prompt engineering can contribute to improved job security, as professionals with these in-demand skills are highly sought after in the rapidly evolving tech landscape. Quick Start to Prompt Engineering for Coders and Software Developers is a one day course designed to get you quickly up and running with the prompting skills required to out AI to work for you in your development efforts. Guided by our AI expert, you?ll explore key topics such as text preprocessing, data cleansing, GPT-4 tokenization, input formatting, prompt design, and optimization, as well as ethical considerations in prompt engineering. In the hands-on labs you?ll explore tasks such as formatting inputs for GPT-4, designing and optimizing prompts for business applications, and implementing multi-turn conversations with AI. You?ll work with innovative tools like the OpenAI API, OpenAI Codex, and OpenAI Playground, enhancing your learning experience while preparing you for integrating prompt engineering into your professional toolkit. By the end of this immersive course, you?ll have the skills necessary to effectively use prompt engineering in your software development projects. You'll be able to design, optimize, and test prompts for various business tasks, integrate GPT-4 with other software platforms, and address ethical concerns in AI deployment. Generative AI represents an exhilarating frontier in artificial intelligence, specializing in the creation of new data instances, imitation of real data, and content generation. Its remarkable capabilities facilitate automated content creation, enriched user experiences, and groundbreaking solutions across diverse industries, ultimately fueling efficiency and transcending technological limits. By harnessing the power of generative AI, developers can craft dynamic content, produce code and documentation, refine user interfaces, and devise customized recommendations, empowering them to construct highly efficient and custom solutions for a wide range of applications. Designed for experienced programmers, Turbocharge Your Code! Generative AI Boot Camp for Developers is a three-day workshop-style course that teaches you the latest skills and tools required to master generative AI models, transforming the way you approach software development. In today's fast-paced technological landscape, generative AI has emerged as a game-changer, with leading companies like NVIDIA, OpenAI, and Google leveraging its capabilities to push the boundaries of innovation. By learning how to harness the power of generative models such as GANs, VAEs, and Transformer models, you will be able to generate code, documentation, and tests, enhance user interfaces, and create dynamic content that adapts to user needs. Our comprehensive curriculum covers everything from the fundamentals of generative AI to advanced techniques and ethical considerations, including hands-on labs where you will develop and deploy custom models using state-of-the-art AI tools and libraries like TensorFlow and Hugging Face Transformers. Throughout the course you'll focus on practical application and collaboration, building confidence with personalized guidance and real-time feedback from our expert live instructor. Upon completion, you will be equipped with the knowledge and experience necessary to develop and implement innovative generative AI models across various industries, improving existing products, creating new applications, and gaining highly-valuable skills in the rapidly advancing field of AI. Additional course details: Nexus Humans Turbocharge Your Code! Generative AI Boot Camp for Developers (TTAI2305) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Turbocharge Your Code! Generative AI Boot Camp for Developers (TTAI2305) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for those who provide site collection and site administration and are power users or IT professionals who are tasked with supporting or working within the SharePoint 2016 environment on premise and/or in Office 365. Overview After completing this course, students will be able to: - Design and implement a company portal structure using SharePoint 2016 objects including sites, libraries, lists and pages - Explain the role of security and permissions throughout SharePoint 2016 - Implement guidelines for consistency in building a company portal to aid in the day-to-day administration of content in SharePoint 2016 - Enhance the design and content of a company portal using SharePoint 2016 pages and web parts - Explain the importance of governance for the planning and managing future growth of the - SharePoint 2016 implementation - Identify options to integrate data from other systems such as Microsoft Office, as well as preserve existing data - Explain the role of social networking in SharePoint 2016 and its impact on collaboration This course is intended for power users and IT professionals who are tasked with working within the SharePoint 2016 environment and conduct site collection and site administration. Getting Started with SharePoint 2016 Exploring SharePoint 2016 Site Collection and Site Administrator Roles Defining SharePoint Terminology Navigating a SharePoint Site Interacting with the Ribbon Creating and Editing Basic Content What is Metadata? Versions of SharePoint Standard Enterprise O365 Building a Site Collection with Apps The Structure of SharePoint Creating a Site What does a site template come with? Defining SharePoint Apps Customizing Lists and Libraries Creating/Managing Lists and Libraries through SharePoint Designer Explaining Views on Lists and Libraries Creating Views in Lists and Libraries Modifying Navigation Turning Site Features On/Off Reorganizing a Site using Site Content and Structure feature Lab 1: Creating a Structured Company Portal Lab 2: Creating a List Using SharePoint Designer (Optional) Creating Consistency across Sites Defining Site Columns Defining Content Types Implementing a Taxonomy Using Templates to Promote Consistency Lab 1: Creating Site Columns and Content Types Lab 2: Implementing a Taxonomy Lab 3: Configuring the Content Organizer SharePoint Permissions Explaining Permissions and Security in SharePoint Creating SharePoint Groups Managing Permissions within SharePoint Sharing versus Traditional Security Sharing as different permission levels Lab 1: Managing Permissions in SharePoint Working with Pages and Web Parts Changing the Appearance of the Portal Editing a Page wiki web part Working with Web Parts and App Parts App Parts Content Search Web Part Relevant Documents Content query Table of Contents Pictures Web Part Connections Filter web parts Web parts with Targeting Audience Lab 1: Adding and Configuring Web Parts Lab 2: Connecting Web Parts Lab 3: Applying Themes to Your Company Portal Document and Records Management Basic Content Approval Versioning Check In/Out Holds Retention Policy Document ID Content Organizer Compliance Policy Center Site Template EDiscovery Records Center Lab 1: Working with Advanced Document Management Features Lab 2: Leveraging Records Management to Preserve Data Workflow Alerts Out of the Box Workflow Activating Workflow Features Approval Workflow Creating a Workflow in SharePoint Designer Lab 1: Creating an Approval Workflow from SharePoint Lab 2: Creating a Custom Workflow in SharePoint Designer (Optional) Office Integration Outlook Calendar Contacts Excel Word PowerPoint OneDrive for Business OneNote Access Lab 1: Importing and Exporting Excel Data with SharePoint Lab 2: Linking Outlook and SharePoint Creating Publishing Sites Why use a publishing site? Publishing Pages Enabling Web Content Management Managing the Structure of Web Content Navigating a Site Using Managed Metadata Lab 1: Creating a Rich Publishing Sit Lab 2: Configuring a Publishing Approval Process Lab 3: Implementing a Managed Navigation Site Bridging the Social Gap My Sites Configuring Social Features in SharePoint Posts, Tags and Mentions Creating a Community Site Lab 1: Designing a Social Experience in SharePoint 2016 Lab 2: Creating a Community Site Finding Information Using Search Exploring the Search Features in SharePoint Configuring Search Settings Search Analytics Search Visibility Lab 1: Configuring an Advanced Search Center Planning a Company Portal Using SharePoint Defining SharePoint Governance Working with Information Architecture Implementing Site Hierarchies Discussing the Execution of Governance Site Collection Administrator Settings Exploring Settings for Site Collection Administrators Exploring Settings for Site Administrators Site Closure Policies Additional course details: Nexus Humans 55234 SharePoint 2016 Site Collections and Site Owner Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55234 SharePoint 2016 Site Collections and Site Owner Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans

Date: Thursday 25th May Time: 4pm Location: Studio A - Landor Road Event Details: Matt Jones is a British producer and screenwriter who has worked on several television networks across the UK. Beginning his career writing for Doctor Who Magazine in 1995, he got his big break when he became a screen writer for the Channel 4 series Queer as Folk. Matt will share his experience as a television screenwriter and producer, covering: Writing for Television What producers look for How to write a pitch How to pitch in a room Some of the projects Matt has worked on: Skins - producer Shameless - producer Doctor Who - writer The Split - writer This is a free event that all students are welcome to attend (but tickets are limited so be quick!)

Duration 3 Days 18 CPD hours This course is intended for Technical Leaders Overview What is BlockchainHow does Blockchain workTypes of BlockchainsHow is Blockchain different from what we have todayWhat are use cases for BlockchainWhat does a Blockchain app look likeHow do I design a Blockchain appHow do I develop a Blockchain appHow do I test a Blockchain app This instructor-led 3 day Blockchain Architecture training is for technical leaders who need to make decisions about architecture, environment, and development platforms. What is Blockchain? A record keeping system Trust Decentralization Trustless environment How does Blockchain work? Announcements Blocks Nodes Chaining Verification Consensus Scalability Privacy Crypto Hashing Digital Fingerprinting PoW vs PoS Types of Blockchains Public vs Private Open vs closed Smart Contracts Blockchain as History Tokens / Coins Gas How is Blockchain different from what we have today? Decentralized Peer-to-peer architecture Software vs Firmware Database vs Blockchain Distributed database or other technology? Data Sovereignty Group Consensus What are Use Cases for Blockchain? Use Case Examples Currency Banking Services Voting Medical Records Supply Chain / Value Chain Content Distribution Verification of Software Updates (cars, planes, trains, etc) Law Enforcement Title and Ownership Records Social Media and Online Credibility Fractional asset ownership Cable Television billing High fault tolerance DDoS-proof Public or Private Blockchain? Who are the participants? What does a Blockchain app look like? DApp Resembles typical full stack web application Any internal state changes and all transactions are written to the blockchain Node.js IDE Public Blockchain visibility Private Blockchain solutions Oracles How do I design a Blockchain app? What does this solution need to let users do? Will the proposed solution reduce or remove the problems and pain points currently felt by users? What should this solution prevent users from doing? Do you need a solution ready for heavy use on day 1? Is your solution idea enhanced by the use of Blockchain? Does the use of Blockchain create a better end-user experience? If so, how? Has your business developed custom software solutions before? What level of support are you going to need? How big is the developer community? Does your vision of the future align with the project or platform's vision of the future? Does the platform aim to make new and significant contributions to the development space, or is it an efficiency / cost play? Should the solution be a public or private Blockchain? Should the solution be an open or closed Blockchain? Create a plan for contract updates and changes! Hybrid solutions Monetary exchanges? How do I develop a Blockchain app? AGILE approach pre-release Define guiding principles up front Software vs Firmware Announcements, not transactions! Classes, not contracts Link contracts to share functions Use calling contracts to keep contract address the same Hyperledger vs Ethereum CONSIDER No of Users * Avg No of Transactions (state changes) per User Should a Blockless solution be applied? Performance Security Anonymity Security Monolithic vs Modular Sandwich complexity model How do I test a Blockchain app? Recommend 5x to 10x traditional application testing time Security Networks

This programme provides an intensive, two-day overview of the key elements of operations management, including an array of practical tips and tools to help managers be more proactive and effective in the operations management environment - whether that's in an industrial manufacturing context or in operational leadership in the service sectors. At the end of the programme, participants will: Understand the 6Cs approach to operations management Be able to apply a range of practical tools and techniques to improve their personal effectiveness towards being a more effective operations manager Be able to prepare an action plan for the critical first (or next) 100 days in their operational leadership role 1 Introduction What is Operations Management and where does it fit in? What makes a successful Operations Manager? Introducing the 6Cs of Operations Management 2 Context Link to business strategy Making a year plan Performance measurement 3 Controls Governance Reputational controls Costs and budgets Quality Operational 4 Customers Internal External Stakeholder management 5 Communication Planning Meetings Reporting Emails Notices Networking Walking the talk 6 Care People Safety, Health, Environment & Security Assets 7 Continuous improvement Process Product Proactivity Link to KPIs and Year Plan 8 Putting it all together Action planning for the first (or next) 100 days Conclusions