Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco© Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will learn about the Cisco Contact Center Enterprise (CCE) products and explore features and functionality of the solution including major system components. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency
Learn how to protect yourself and others from cyber threats with our Diploma in Cyber Security Course. Boost your career opportunities in roles such as Cyber Security Analyst, Information Security Officer, or Ethical Hacker. Sign up now and enjoy expert-led learning and a recognized certification.
Communication Skills 1 Day Training in Norwich
Learn how to install, configure, and use GNS3. Interactive, practical GNS3 training from David Bombal - Cisco, Python ++
In the vast realm of digital literacy, where every keystroke holds the potential to shape the future, the Level 5 Diploma in Functional Skills IT emerges as the veritable key to unlock the doors of proficiency in Functional Skills IT. Embark on a journey that transcends the ordinary, delving into the intricate tapestry of computer sciences with a course designed to fortify your understanding across 15 meticulously crafted sections. From unraveling the mystique of System Hardware to navigating the labyrinth of IT Security Threat Mitigation, each section is a stepping stone towards a mastery of Functional Skills IT. Picture yourself seamlessly navigating the digital landscape, armed with a profound comprehension of how people interact with computers, deciphering the nuances of data storage, and configuring both PCs and mobile devices with finesse. It's a course that immerses you in the core fabric of IT, where understanding databases and developing software aren't just skills, but gateways to a realm where each line of code tells a story. The Functional Skills IT course is not just an education; it's a revelation, with every section converging to empower you with a comprehensive grasp of the essentials. Course Learning Outcomes: Immerse yourself in the intricate world of System Hardware and Device Ports, mastering the foundations of IT. Develop a nuanced understanding of Data Storage, Sharing, and Operating Systems, laying the groundwork for advanced knowledge. Navigate the complexities of Network and Internet Connectivity, fortifying your grasp on the digital highways. Tackle IT Security Threats head-on, with a comprehensive approach to mitigation strategies. Hone your skills in Computer Maintenance, Management, and Troubleshooting, ensuring a seamless digital experience. Level 5 Diploma in Functional Skills IT Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 10: Configuring Network and Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing and Implementing Software Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in Functional Skills IT IT Support Specialist Data Analyst Network Administrator Systems Analyst Database Administrator Software Developer Requirements Level 5 Diploma in Functional Skills IT To enrol in this Level 5 Diploma in Functional Skills IT, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Functional Skills IT IT Support Technician: £20,000 to £30,000 per year Data Entry Specialist: £18,000 to £25,000 per year IT Administrator: £25,000 to £35,000 per year Desktop Support Analyst: £22,000 to £32,000 per year Technical Support Representative: £20,000 to £28,000 per year IT Helpdesk Operator: £18,000 to £26,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Description: Do you wonder whether or not your computer is secure? Do you fear that someone might be looking through your files, copying, altering and erasing them? Do you feel that someone might be monitoring your every move on cyberspace? Not anymore!This course will provide a broad overview of cyber security concepts and practices. This Computer Security Essentials course provides students with an insight into topics like general information technology, network security, computer scripting and programming and data management. Who is the course for? Computer users Anyone with an interest in cyber security Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course would be beneficial for the following careers: Computer security specialists Software developers Professional practice working for educational, political or governmental organisations. Higher information technology-related degree. Computer Security Essentials Computer Security Crackdown 00:30:00 Keep Your Security Software Updated 00:15:00 Implementing A Firewall 00:30:00 Antivirus and Antispyware 00:15:00 Protect Home Networks 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Computer Security Essentials 00:20:00 Final Exam Final Exam- Computer Security Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
Information Technology (IT) is a vast and growing field that offers many opportunities for career growth. Whether you're a student or a professional, there's an IT career path that's right for you. The skills required to succeed in IT are continuously changing because the industry is continually evolving. Therefore, being open to learning new things and adjusting to the most recent technologies is necessary if you want to stay ahead of the curve. If you're thinking about working in IT, here is an easy way to get started. You can take these online information technologies (IT) training courses. In this package, you will receive 11 premium courses, an original hard copy, and 11 PDF certificates (Main Course + Additional Courses) in addition to this IT bundle. Learning Outcomes Master functional skills in IT to be able to troubleshoot problems Learn about the hardware, software, computer network, operating systems etc Familiarise with ethical hacking, become well versed in cyber security Master CompTIA networking and learn how to build up a secure network Learn the basics of Linux and complete Windows 10 troubleshooting for the IT helpdesk tasks Understand information management, GDPR data protection and much more throughout this bundle IT is a fast-growing field, and the demand for skilled professionals is increasing every day. So sign up for our IT training bundle today, get ahead, and start your career. This IT Courses Bundle Consists of the following Premium courses: Course 1: Functional Skills IT Course 2: Ethical Hacking Course 3: Level 3 Cyber Security Course 4: CompTIA Networking - Level 4 Course 5: Network Security Level 2 Course 6: Secure Programming of Web Applications Course 7: Linux for Absolute Beginners! Course 8: Complete Windows 10 Troubleshooting for IT HelpDesk Course 9: Information Management Course 10: GDPR Data Protection Level 5 Course 11: Decision-Making and Critical Thinking Enrol now in IT Courses To advance your career and use the premium study materials from Apex Learning. The IT bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IT Courses Expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? It is recommended for anyone interested in learning more about this topic. Requirements This IT Training course has been designed to be fully compatible with tablets and smartphones. Career path Your resume will be more valuable if you have this knowledge, and you'll be more employable in various IT-related fields. Like as: Learning and Development Trainer Systems Administrator IT Security Service Desk Analyst Information Technology Specialist In the UK, an information technology specialist makes an average salary of £36,290 per year.
Duration 5 Days 30 CPD hours This course is intended for This course is designed for IT professionals whose primary job responsibility is the management of servers and other devices running the Linux operating system. A typical student in this course should have at least nine months of hands-on Linux experience and at least one and a half years of IT experience in other computing environments. The target student should wish to expand their skillset to support their career in Linux system administration and operation. This course is also designed for students who are seeking the CompTIA Linux+ certification and who want to prepare for Exam XK0-005. The Linux+ certification can validate the student's understanding and skill in configuring, monitoring, and supporting Linux systems. Overview In this course, you will configure, operate, and troubleshoot Linux systems. You will: - Perform basic Linux tasks. - Manage users and groups. - Manage permissions and ownership. - Manage storage. - Manage files and directories. - Manage kernel modules. - Manage the Linux boot process. - Manage system components. - Manage devices. - Manage networking. - Manage packages and software. - Secure Linux systems. - Write and execute Bash shell scripts. - Automate tasks. - Plan and perform a Linux installation. The Official CompTIA© Linux+© courseware builds on your existing experience with systems operations and administration to provide you with the knowledge and skills required to configure, manage, operate, and troubleshoot a Linux environment by using security best practices, scripting, and automation. This course will also prepare you for the Exam XKO-005. 1 - PERFORMING BASIC LINUX TASKS Identify the History and Development of Linux Enter Shell Commands Get Help Using Linux 2 - MANAGING USERS AND GROUPS Assume Superuser Privileges Create, Modify, and Delete Users Create, Modify, and Delete Groups Query Users and Groups Configure Account Profiles 3 - MANAGING PERMISSIONS AND OWNERSHIP Modify File and Directory Permissions Modify File and Directory Ownership Configure Special Permissions and Attributes Troubleshoot Permissions Issues 4 - MANAGING STORAGE Create Partitions Manage Logical Volumes Mount File Systems Manage File Systems Navigate the Linux Directory Structure Troubleshoot Storage Issues 5 - MANAGING FILES AND DIRECTORIES Create and Edit Text Files Search for Files Perform Operations on Files and Directories Process Text Files Manipulate File Output 6 - MANAGING KERNEL MODULES Explore the Linux Kernel Install and Configure Kernel Modules Monitor Kernel Modules 7 - MANAGING THE LINUX BOOT PROCESS Configure Linux Boot Components Configure GRUB 2 8 - MANAGING SYSTEM COMPONENTS Configure Localization Options Configure GUIs Manage Services Troubleshoot Process Issues Troubleshoot CPU and Memory Issues 9 - MANAGING DEVICES Identify the Types of Linux Devices Configure Devices Monitor Devices Troubleshoot Hardware Issues 10 - MANAGING NETWORKING Identify TCP/IP Fundamentals Identify Linux Server Roles Connect to a Network Configure DHCP and DNS Client Services Configure Cloud and Virtualization Technologies Troubleshoot Networking Issues 11 - MANAGING PACKAGES AND SOFTWARE Identify Package Managers Manage RPM Packages with YUM Manage Debian Packages with APT Configure Repositories Acquire Software Build Software from Source Code Troubleshoot Software Dependency Issues 12 - SECURING LINUX SYSTEMS Implement Cybersecurity Best Practices Implement Identity and Access Management Methods Configure SELinux or AppArmor Configure Firewalls Implement Logging Services Back Up, Restore, and Verify Data 13 - WORKING WITH BASH SCRIPTS Customize the Bash Shell Environment Identify Scripting and Programming Fundamentals Write and Execute a Simple Bash Script Incorporate Control Statements in Bash Scripts 14 - AUTOMATING TASKS Schedule Jobs Implement Version Control Using Git Identify Orchestration Concepts 15 - INSTALLING LINUX Prepare for Linux Installation Perform the Installation Additional course details: Nexus Humans CompTIA Linux Plus Certification (Exam XK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Linux Plus Certification (Exam XK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This course not only comprises core theoretical concepts but also several interesting hands-on demonstrations that will help you build practical experience on the Amazon Web Services (AWS) platform; you will gain confidence in architecting, designing, and implementing solutions on AWS.