Supporting Microsoft IIS training course description This course provides students with the fundamental knowledge and skills to configure and manage Internet Information Services. This course is intended to help provide pre-requisite skills supporting a broad range of Internet web applications, security, and knowledge to help support other products that use IIS such as Exchange and SharePoint. What will you learn Install IIS. Configure IIS. Secure websites. Maintain IIS. Supporting Microsoft IIS training course details Who will benefit: Technical staff working with Microsoft IIS. Prerequisites: TCP/IP foundation for engineerss Supporting Windows ( XP or 2000 or 2003) Duration 5 days Supporting Microsoft IIS course contents Overview and Installing IIS Web Server infrastructure, installing IIS. Hands on Default install of IIS, verify and test.. Configuring the default website Default website, IIS Manager, default IIS file structure, configuring DNS records for a website, creating virtual directories and Applications. Hands on Configuring the Default website for public access. Creating Virtual Directories and Applications. Application Pools Application Pool Architecture, Application Pool recycling. Hands on Creating and managing Application Pools. Creating additional websites Multiple websites on a single server, website bindings. Hands on Creating new websites. Website and Web application support Configuring Common features, adding support for web applications. Hands on Adding support for web applications. Securing Websites and applications Access control, sites, applications, authentication and permissions. URL authorization rules. Hands on Configuring Authentication and permissions. Securing Data Transmissions with SSL Certificates and SSL, creating certificates for a web server, adding a certificate to a website. Hands on Certificates and HTTPS. Using the Central Certificate Store The Central Certificate Store. Hands on Install and configure the Central Certificate Store. Configuring Remote Administration Installing and Configuring the Management Service. Connecting to remote web servers and websites. Delegating Management Access. Hands on Remote administration. Implementing FTP Implementing FTP, configuring an FTP site. Hands on Install and configure a secured FTP site. Monitoring IIS IMonitoring IIS logs with Log Parser. Hands on Analyze a set of IIS log files for possible issues using Log Parser. Analyze performance data for performance related problems using PerfMon. Backing up and Restoring IIS The IIS environment. Hands on Performing a backup and restore of a website. Building Load-Balanced Web Farms Load-balancing mechanisms, building a Load-Balanced Web Farm using ARR, sharing content to a Web Farm using a network share, Sharing content to a Web Farm using DFS-R, Sharing IIS Configurations in a Web Farm. Hands on Installing and configuring ARR, sharing content to a Web Farm using network share and DFS-R, sharing IIS Configurations in a Web Farm.
Overview Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. This one day course will teach you how to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation. Description This training course will help your participants build a professional reputation and develop a network of connections through the two key methods available to them; face-to-face and online. Attendees will discover how to effectively combine these two approaches and create a strategy for networking success that will generate their own community and actively grow their personal network. This will result in an improved performance in their approach to networking and consequently provide opportunities and prospects that will increase their business success. The training provides them with the tools and techniques to both plan a successful, strategic approach to networking and develop their personal communication skills, which will ensure they build effective business relationships. Topics covered: Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off, as well as some personal revelations about networking. Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital. Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development. Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each. Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums. Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages. Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills. Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room. Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional. Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness. The Follow-Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow-up email and a chance to develop their own. Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target. Who should attend Anyone who is looking to improve their networking performance, or the networking performance of a management or sales team. Requirements for Attendees No pre-requisites required.
Copper cabling systems training course description A hands on training course covering installation, termination and testing of copper cables in an internal environment. The course covers all copper cabling but hands on sessions focus on unshielded Twisted Pair. What will you learn Recognise different copper cables and when to use them. Install and terminate UTP cables. Test and certify UTP cables. Copper cabling systems training course details Who will benefit: Professional cable installers. Prerequisites: None Duration 2 days Copper cabling systems training course contents Communications principles Use of cables in data networks, Use of cables in telephone networks, conductors and insulators, current, resistance, voltage and Ohms law. Copper cabling per cabling Coaxial versus twisted pair. UTP and STP. Cat 5, 5e, 6 and 7. Straight through, cross over, others. Hands on: Building a simple network. Cable termination Cable termination Preparing cables for termination, termination techniques, termination tools. Wiring standards, colour codes. Hands on: Making your own cables and using them in the simple network. Cable architectures Structure cabling system components, topologies, horizontal wiring, vertical wiring, telecomms rooms, server rooms. Hubs, switches and routers implications. Trunking. Cabling documentation, symbols and abbreviations. Hands on: punch blocks, testing continuity. Cable installation Site surveys: pathways and spaces, support structures, distance limitations. Recommended installation practices, laying and setup, retrofits. Health and safety factors, fire and building codes. Hands on: Performing a site survey, installing cable with floor boxes. Testing Basic testing, volt meters, tone set, Cat 5 testers, Cat 5e testers, Cat 6 testers. Certifying performance, Cat 5, 5e and 6 performance parameters. External factors. Common faults. Hands on: Testing an installation, troubleshooting faults. Other aspects Telephony cables, shielded cables. Hands on: installing telephone cable, testing continuity.
Layer 3 switching training course description A hands on switching course for those already familiar with the basics of Ethernet switching. The course focuses on L3 switching along with the QoS and security features that layer 3 switches can add to the network. What will you learn Explain how layer 3 switches work. Troubleshoot layer 3 switching. Implement QoS on switches. Secure networks with L3 switches. Layer 3 switching training course details Who will benefit: Technical staff working with Ethernet switches. Prerequisites: Definitive Ethernet switching for engineers Duration 2 days Layer 3 switching training course contents Switches Switch review, VLANs, inter VLAN routing. Hands on VLANs and tagging, separating networks with routers. VLANs and IP addressing IP addresses, subnet masks, default gateways. Hands on L3 switches and VLANs What are layer 3 switches Routers in switches, configuring a switch to route, switch ports, router ports, when to switch, when to route. What is the difference between a router and a L3 switch? Hands on Analysing packet flows through a L3 switch. L3 switches and static routes Why use static routes? Default routes. Hands on Configuring static routes. L3 switches and routing protocols RIP, OSPF. Hands on RIP, OSPF. First hop redundancy Default gateways, VRRP/HSRP/GBLP. Load sharing, critical IP addresses. Interaction between STP and L3 redundancy Hands on VRRP. Multicasting and L3 switches IGMP, IGMP snooping, multicasts and routers, PIM. Hands on Multicasts between VLANs. IPv6 IPv6 and L2 switches, IPv6 and L3 switches. Hands on Adding IPv6 into the network. QoS DSCP, 802.1Q, 802.1p, mapping, classification, policy, Ingress queues, Egress queues. Dropping frames, limiting bandwidth. Hands on Voice through switches. Security Layer 2 security, filtering at layer 3. Hands on Controlling inter VLAN traffic.
Advanced Ethernet switching training course description An advanced hands on switching course for those already familiar with the basics such as STP and VLANs. The course starts with advanced diagnostics and network monitoring moving onto switch protocols. A large part of the second day is spent implementing QoS and security such as 802.1x. What will you learn Troubleshoot switching. Explain how a number of switch protocols work, including: UDLD LLDP LACP DTP VTP/MVRP Design redundancy into switched networks. Implement QoS on switches. Harden switches. Advanced Ethernet switching training course details Who will benefit: Technical staff working with Ethernet switches. Prerequisites: None Duration 2 days Advanced Ethernet switching training course contents Switches Switch review, troubleshooting, diagnostics, L2 traceroute, UDLD, message logging, Wireshark, port mirroring, Hands on: Troubleshooting. Network management SNMP, SNMPv3, RMON, Netflow, Sflow. System logging. Hands on: Managing switches with SNMP. Syslogd. Switches and automatic configuration Auto-MDIX, LLDP, CDP, Link aggregation, LACP, Link state tracking, VLANS and tags, DTP. Hands on: Discovery, dynamic configuration. RSTP 802.1w, new port roles and states, new BPDUs, rapid convergence, topology changes, compatibility issues. L3 redundancy, VRRP, GLBP. Design issues. Hands on: RSTP, VRRP. VLANS: Registration protocols Why VTP? VTP modes, how VTP works, VTP pruning. GVRP, MVRP. Hands on: Dynamic VLANs STP variations and alternatives 802.1s (multiple spanning tree), regions, rings, L2MP, TRILL. Hands on: 802.1s Multicasting What is multicasting, Static configuration, IGMP snooping, CGMP, MVR. IPv6 MLD snooping. Hands on: Multicast through switches QoS Storm control, DSCP, 802.1Q, 802.1p, mapping, classification, policy, Ingress queues, Egress queues. Dropping frames, limiting bandwidth. Hands on: Voice through switches. More VLANS Native VLANs, Voice VLANs Security Static MAC addresses, AAA, RADIUS, Port based authentication, 802.1x, Guest VLANs, L2 attacks, SSH, HTTPS. Hands on: Hardening switches. Miscellaneous NTP, managing the MAC address table, managing system resources, SDN
4G & 5G Roaming Scenarios & Procedures course description This course is designed to explain the roaming procedures of modern mobile networks, based on the GSMA roaming specification the course explains all scenarios where a mobile subscriber may find themselves whilst visiting a preferred mobile network partner. Interconnection between MNOs and the use of GRX & IPX as an interworking process. The course will work through the registration & authentication procedure, download of the user profile, the APN configuration & DIAMETER process to verify user authenticity. VoLTE roaming and IMS registration procedures for voice support & SMS delivery will be discussed and explained. What will you learn Architecture Models Technical requirements for interfaces - 4G Roaming Scenarios Technical requirements & recommendations for services Other Technical Requirements & Recommendations Technical Requirements for QoS support Technical Requirements & Recommendations for Interfaces - 5G Scenarios Technical Requirements & Recommendations for Interworking & Coexistence with E-UTRAN & EPC Technical Requirements & Recommendations for Services Other Technical Requirements & Recommendations 4G & 5G Roaming Scenarios & Procedures course details Who will benefit: Those working in mobile networks. Prerequisites: None. Duration 3 days 4G & 5G Roaming Scenarios & Procedures course contents Architecture Models 4G Evolved Packet System 5G Core Network SGs Interface for CSFB& SMS over SGs Technical Requirements for Interfaces - 4G Roaming Scenarios General requirements for inter-PLMN interfaces Stream Control Transmission Protocol (SCTP) IAMETER S8 Interface SGW selection PGW selection GTP Transport Layer engineering S9 interface Implementation requirements Guidelines for DIAMETER over S9 S6a & S6d interface Gy interface Guidelines for DIAMETER over Gy Legacy interworking scenarios VPLMN has not implemented LTE HPLMN has not implemented LTE Co-existence scenarios Possible scenarios 2G/3G roaming agreement only 2G/3G LTE roaming agreement LTE roaming registrations Consequences of different APN approaches when roaming Guidance regarding the APN approach when roaming Inter-RAT handover Handover & access restrictions to/from 2G/3G & LTE (Active mode) Access restriction for 2G/3G and/or LTE (Idle mode) Handover of PDN Connections between GERAN/UTRAN & LTE Handover to/from non-3GPP accesses & LTE Bandwidth considerations ARP considerations at handover from LTE to 2G/3G Tech requirements & recommendations for Services SMS SMS over SGs Voice CSFB Roaming retry for CSFB Roaming Forwarding for CSFB Coexistence of Roaming Forwarding & Roaming Retry Recommended procedures IMS Voice Roaming Architecture Other Technical Requirements & Recommendations Access Control Addressing APN for IMS based services IMS Well Known APN APN for Home Operator Services Gateway Selection Inter-PLMN roaming handover Data off related functionality Emergency Services Emergency PDN connectivity Emergency Call indicator Security GTP Security DIAMETER Security DIAMTER Roaming hubbing Default APN E-UTRA NR Dual Connectivity with EPC GW Selection for E-UTRA-NR Dual Connectivity TAC/LAC Restriction Guidelines Technical Requirements for QoS support QoS parameters definition QoS Management in the Home Routed architecture QoS control for IMS APN in the S8HR architecture Support of QoS in GRX/IPX QoS Control in Local Breakout architecture Technical Requirements & Recommendations for Interfaces - 5G Scenarios General requirements for inter-PLMN interfaces Transport protocol - TCP/IP Serialisation protocol - JSON Interface Definition language - OpenAPI Application Protocol - HTTP2 Inter-PLMN (N32) Interface N32c N32f ALS & IPX HTTP Proxy SMF & UPF in HPLMN & VPLMN Requirements related to Service Based Architecture Naming, addressing & routing for 5G SA roaming SEPP load distribution SEPP administration, naming convention & routing SEPP HTTP redirections Technical Requirements & Recommendations for Interworking & Coexistence with E-UTRAN & EPC Interworking scenarios Coexistence scenarios Inter-RAT Handover Handover & Access restriction between 5GC & EPC Technical Requirements & Recommendations for Services Network slicing Voice, Video & Messaging Location support UE Route Selection Policy Other Technical Requirements & Recommendations Access control IP Addressing DNN for IMS based services Emergency PDU Session Emergency Services Fallback Security Steering of Roaming in 5GS Technical Requirements for QoS support 5G QoS model 5G QoS profile QoS Control
VoIP training course description Convergence of voice and data is now a common place mainstream technology. Our Voice Over IP course investigates the characteristics of voice transmission and then studies the impact on IP networks. Practical sessions with soft phones, hard phones and gateways allow the students to see all aspects of VoIP. Network analysers are used to study packets on the wire. What will you learn Describe the issues of voice and data convergence. Describe techniques, which can be used in IP to provide low uniform delay. Evaluate VoIP technologies. Design data networks, which will support voice. VoIP training course details Who will benefit: Anyone working in the field of networking or telecommunications. Prerequisites: TCP/IP foundation for engineers Intro to data communications & networking Duration 3 days VoIP training course contents What is VoIP Voice over IP, brief review of IP, brief review of telephones and voice. Configuring IP softphones What are softphones? Downloading, installing. Hands on Building the base IP network, a simple VoIP call with softphones, Internet telephony. Addressing E164, FQDN, IP addresses, URIs, DNS, SIP addressing, H.323 addressing. VoIP issues Bandwidth, Delay, Jitter, digitising voice, digitisation steps, coding, quality issues, MOS, voice compression, silence suppression, packetising voice, prioritising voice, jitter buffers. Hands on Simple packet analysis. Architectures Desktop, backbone, gateway, hard phones, PoE, integrating phones and PCs, carriers, Softswitches. Hands on Integrating Softphones, hard phones and analog phones. IP performance and QoS ITU delay recommendations, IP DSCP field, DiffServ, IP precedence, queuing strategies; FIFO, WFQ, custom, priority, RED, LLQ. VoIP protocol stack RTP, RTCP, mixers and translators, RSVP. Bandwidth, Erlang models, link layer overhead. Hands on Calculating VoIP bandwidth, analysing RTP packets. ITU Recommendation H.323 Architecture, protocols, terminals, Call setup, Gatekeepers, gateway discovery, H.323 registration with a gatekeeper. Hands on PC to PC using H.323. IETF - Session Initiation Protocol What is SIP? SIP protocol stack, SDP, Sip architecture, SIP messages, Initial SIP phone startup, SIP servers, proxy server, redirect server. Hands on PC to PC using SIP. Carrier networks Signalling systems, SS7, media gateways, Media gateway controllers, signalling gateways, MGCP, Megaco, SIGTRAN. Hands on PSTN interworking. Video over IP Video components, digital video, pictures and audio, video codecs, issues and solutions, video conferencing, multipoint video conferencing, video protocol stack. Appendix 1: Multicasting. Appendix 2: Voice/data integration without IP.
Mobile IP training course description A detailed examination of the protocols and architecture of Mobile IP. What will you learn Recognise the benefits of ADSL. Configure and troubleshoot IS-IS. Explain how IS-IS works. Describe the use of Level 1 and Level 2. Design IS-IS networks. Mobile IP course details Who will benefit: Technical staff wanting to learn DNS.Network Administrators. Support personnel. Prerequisites: TCP/IP Foundation Duration 2 days Mobile IP course contents Introduction Quick review of IP, What is Mobile IP? What Mobile IP provides, Mobility requirements, Where Mobile IP is required, where mobile IP is not required, DHCP as an alternative, Proxy ARP as an alternative. Architecture Mobile node, home network, home agent, Foreign agent, Fixed home address, Care of address, Correspondent node, Tunnelling. How Mobile IP works Using two addresses, issues with TCP, discovering the care of address, registering care of address, tunnelling the care of address. The protocols involved. Issues with Mobile IP Routing inefficiencies, Security and firewalls, ingress filtering, QoS. MIP and IPv6 Stateless address configuration, Neighbour discovery, miscellaneous.
Definitive Ethernet switching course description A hands on comprehensive look at Ethernet switches with extensive coverage of VLANs. The course focuses on the technology and not any one manufacturers product enabling delegates to configure switches from any manufacturer. What will you learn Configure and troubleshoot switches using: Console port telnet HTTP TFTP Configure and troubleshoot switch features such as: Duplex/speed Port based MAC security Spanning Tree Link aggregation Tagged ports Configure and troubleshoot VLANs. Definitive Ethernet switching course details Who will benefit: Technical staff. Prerequisites: Intro to data communications & networking. Duration 3 days Definitive Ethernet switching course contents What is Ethernet? LANs, network cards and cables, CSMA/CD, Ethernet frames, Ethernet evolution, 802.3. Hands on: ping, Ethernet speeds, CSMA/CD. Ethernet layer 2 Layer 2 functions, NICs, MAC addresses, unicasts, multicasts and broadcasts, frame formats. Hands on: Configuring NICs, Analysing MAC addresses with Wireshark IP and Ethernet Relationship Hands on: ARP. What is a switch? Switches connect multiple devices, switches versus hubs, simultaneous conversations, switches work at layer 2, the forwarding database, how the forwarding database is built, broadcast and collision domains Hands on: Difference between hubs and switches. Switch configuration Switch configuration Managed/unmanaged switches, configuration methods, reasons to configure switches. Console ports, HyperTerminal (and alternatives). Hands on: Using the console port to troubleshoot and configure switches. Switches in more detail Latency, forwarding mechanisms, switch fabrics. Hands on: Using telnet and HTTP to switches. Ethernet extensions Auto negotiation, Power over Ethernet. Hands on:Configuring and troubleshooting switch ports: Speed, duplex and security. Redundant links Loops, broadcast storms, STP, BPDU format, STP convergence. Hands on: Tracking blocked ports. STP convergence. Backbone links Architectures, link aggregation, LACP, load sharing, resilience. Hands on: fail over times. VLANs Virtual versus physical LANs, Why have VLANs? Broadcast domains, Creating VLANs, Assigning ports to VLANs. Hands on: Analysing the effect of VLANs on traffic. Enterprise VLANs VLANS are internal, multiple VLANs, Load balancing, Default VLAN, VLAN registration protocols: VTP, GVRP, MVRP. Hands on: VLANs on multiple switches. Tagging/Trunking Reason for tagging, terminology, tagging process, 802.1Q, Tag format, VLAN stacking. Hands on: Configuring and troubleshooting tags. STP variants RSTP, Common STP, Multiple STP, PVST, ring alternatives. Hands on: RSTP. Inter VLANs Layer 3 switching, IP addressing rules, Interconnecting VLANs. Hands on: Routing between VLANs. Troubleshooting Ethernet Methods, tools, locating faults, layer 1 issues, layer 2 issues Hands on: Fixing the network.
IP demystified training course description A concise overview course covering TCP/IP with particular emphasis on the addressing and security issues of TCP/IP networks. What will you learn Describe TCP/IP. List the rules of IP addressing. Recognise the impact of the addressing rules on adds/moves and changes. Recognise the use of subnet masks. Explain how firewalls work. Recognise the role of DNS. IP demystified training course details Who will benefit: Anyone, although the course is particularly aimed at non-technical personnel needing some knowledge of TCP/IP. Prerequisites: Network fundamentals Duration 1 day IP demystified training course contents What is TCP/IP? What is IP? What is TCP? What is TCP/IP? Internetworking, protocols, services. The Internet, RFCs, comparison with OSI 7 layer model. Basic configuration IP addresses, subnet masks, default gateways, DHCP, ping. Addressing IP address format, rules of IP addressing, where to get IP addresses, private addresses, subnet masks, How subnet masks are used to determine network numbers. Ranges of addresses. NAT Private versus public IP addresses, NAT, NAPT. IPv6 What is IPv6, IPv6 usage, Why IPv6, 128bit IPv6 addresses, IPv6 migration, dual stack, tunnelling. Routing What is a router? how routers join networks, benefits and disadvantages of routers, default gateways, routing tables, routing protocols. Traceroute. Firewalls What is a firewall, firewall architectures, filtering, DMZ, Proxy servers, stateful packet inspection. DNS How hostnames are converted to IP addresses.