Data comms training course description A hands on training course introducing the concepts of data communications, moving on to covering both LAN and WAN technology. Quizzes are used extensively to ensure material has sunk in and to maximise learning time. Hands on sessions ensure that by the end of the course delegates have made cables, built LANS and WANS, configured TCP/IP, switches and routers. What will you learn Use the seven layer model to classify networking buzzwords. Build and troubleshoot Ethernet, LAN/WAN and WiFi networks Explain the difference between switches and routers. Connect networks with routers. Data comms training course details Who will benefit: Anyone who requires a technical introduction to networks. Prerequisites: None. Duration 3 days Data comms training course contents What are networks? What is data communications? What are networks? Types of network, LANs, LAN choices, WANs, WAN choices, PANs, SANs, MANs, connecting networks. Internetworks, the internet, clouds. Networks and standards Standards bodies, ISO, ITU, IEEE, IETF, OSI 7 layer reference model, TCP/IP and OSI, ping and the 7 layer model, encapsulation, fragmentation. The physical layer Transmission media: Copper, Fibre, RF, UTP, Cat 5/5e/6/7..., RJ45, straight and cross over cables. Coax, Fibre cable & connectors, SFP, MMF, SMF, radio spectrum, frequencies, ranges, noise and electrical distortion, repeaters. Hands on Cabling, ping. Bandwidth Definition, Bits, bytes, speeds, simplex, half/full duplex, a/symmetrical, aggregation, latency. Calculating bandwidth requirements. The Data Link layer Frames, classifications, standards, LAN/WAN layer 2 technologies (Point to point, virtual circuits). Ethernet What is Ethernet? 802.3, evolution from CSMA/CD, choosing cables, topologies, NICs, MAC addresses. Ethernet frame format. Hands on Analysing Ethernet frames. Ethernet switches Connecting multiple devices, switches work at layer 2, Switches vs. hubs, simultaneous conversations, full duplex, MAC address database, how switches work, switch benefits, loops, STP. Console ports. Hands on Switches and WireShark, configuring switches, broadcast storms, STP. VLANS What are VLANs, why have VLANs. Hands on The effect of VLANs on network traffic. Wireless LANs Type of wireless network. WiFi, 802.11b/g/n/ac, WiFi6, antennae, interference, 802.11 frame format, CSMA/CA, half duplex, Wireless Access Points, security. Hands on Building a WiFi network. WANS WAN architecture, WAN types, service providers, access equipment, DTE, DCE, core equipment, WANs and the 7 layer model, choosing a WAN. WAN access Point to point, multi access, Internet, phone lines, leased lines, xDSL, broadband architecture. DOCSIS, FTTH, PON, SD-WAN. Older technologies (if required): Modems, ISDN, 64k, E1, TDM. Packet switched networks Packet switching, virtual circuits, Hub & spoke, partial & full mesh, MPLS, MPLS and routers, Why MPLS? MPLS -TE, MPLS VPN, Internet VPN. Older technologies (if required). Service provider technologies Transport plane, SDH, SONET, WDM, CWDM, DWDM, DWDM architectures, OTN. TCP/IP Definition, protocols, services, internetworking, the Internet, intranets, IAB, RFCs, IP header, IP addressing, subnet masks, IPv6, TCP, UDP. Hands on IP address and subnet mask configuration. Routers What are routers? Routers vs switches, when to route and when to switch, default gateways, routing tables, static routes, routing protocols. Firewalls, how firewalls work. Hands on Router configuration, tracert. Applications Clients, servers, web, HTTP, Email, resource sharing, IM, VoIP, Video over IP, terminal emulation, ftp, ssh. Hands on telnet
Essential optical transmission course description Transmission is the process of sending information along a medium of, copper, fibre or wireless. This course looks at transmission techniques for fibre networks. The course aims to demystify the technologies involved by explaining all the buzzwords used in optical transmission. What will you learn Describe various optical transmission technologies. Explain how SDH and OTN work. Explain how WDM, CWDM and DWDM work. Explain PON, GPON and GEPON. Essential optical transmission course details Who will benefit: Anyone working in telecommunications. Prerequisites: None. Duration 2 days Essential optical transmission course contents Transmission basics nsmission basics Systems, media, signals. Signal degradation, noise, distortion, attenuation. Digital, analogue. Modulation, encoding. Fibre transmission Fibre vs copper, optical transmission, fibre characteristics, fibre component parts. Multi Mode Fibre (MMF). Single Mode Fibre (SMF). Fibre connections. Lasers. Attenuations, dispersion, optical signal noise ratios (OSNR) and their effects. Channel Spacing and Signal Direction. Limiting factors to single wavelength. SDH Timing and synchronisation of digital signals, the plesiochronous digital hierarchy (PDH), the synchronous digital hierarchy (SDH), service protection with SDH. TDM. Standards, basic units, frames, STM1 frame, bit rates, STM0, STM1, STM4, STM16, STM64, STM256, SDH architecture, rings, Add drop multiplexors. SDH network topologies, structure of SDH equipment, SDH synchronisation, protection switching in SDH networks, SDH alarm structure, testing of SDH, equipment and systems, Ethernet over SDH. OTN G.709, OTN interface structure, Optical transport modules, ONNI, OCh, OUT, ODU, OPU. G.709 amendments. WDM overview Multiplexing, TDM, WDM benefits. WDM standards. CWDM vs. DWDM. Four Wave Mixing (FWM). Impact and countermeasures to FWM on WDM. DWDM ITU G.694.1, channel and spacing. Optical Terminal Multiplexers (OTM). Optical Add/Drop Multiplexers (OADM). Adding versus dropping. Optical Amplifiers. Erbium Doped Fibre Amplifiers (EDFA). Transponders and Combiners. Optical and Electrical Cross Connects (OXCs/DXCs). Cross Connect types (Transparent/Opaque). Advantages and disadvantages of various Optical cross connects. FTTx Fibre installation and air blown fibre, FTTH, FTTC, FTTN, FTTD, FFTH topologies and wavelengths, active or passive optical network. PON variants Gigabit passive optical network (GPON), Gigabit Ethernet passive optical network (GEPON), Time division PON (TDM-PON), XG-PON, Wave Division Multiplexing PON (WDM-PON), 1Gbps, 10Gbps, 40Ggps, 100Gbps FSAN (Full Service Access Network) NGA (Next Generation Access), Strategies for TDM-PON to WDM-PON migration, Architecture of NG-PON (hybrid WDM/TDM PON), Additional services than triple play.
Windows clustering training course description This course covers high availability and disaster recovery technologies such as live migration, storage migration and Hyper-V Replica, as well as providing indepth coverage of failover clustering including a detailed implementation of failover clustering of Hyper- V using SoFS. The course also covers System Center Virtual Machine Manager and implementing Network Load Balancing (NLB) and load balancing clusters. What will you learn Plan and implement a failover cluster. Describe managing server roles and clustering resources. Implement and manage virtual machines. Use System Center Virtual Machine Manager. Describe cloud-based storage and high availability solutions. Implement a Network Load Balancing (NLB) cluster. Windows clustering training course details Who will benefit: Technical staff working with Microsoft clusters. Prerequisites: Supporting Microsoft Windows server Duration 3 days Windows clustering training course contents High Availability in Windows Server Defining levels of availability, High Availability and disaster recovery solutions with Hyper-V Virtual Machines, High Availability with failover clustering in Windows Server. Hands on Configuring High Availability and Disaster Recovery. Implementing failover clustering Planning a failover cluster, creating a new failover cluster. Hands on Creating and Administering a Cluster. Server roles and clustering resources Configuring highly available applications and services on a failover cluster, managing and maintaining a failover cluster, troubleshooting a failover cluster, implementing site high availability with multisite failover clusters. Hands on Managing server roles and clustering resources. Failover clustering with Hyper-V Overview of integrating Hyper-V with failover clustering, implementing Hyper-V with failover clustering, managing and maintaining Hyper-V Virtual Machines on failover clusters. Hands on Implementing failover clustering by using Hyper-V Storage Infrastructure Management with Virtual Machine Manager Virtual Machine Manager, managing storage infrastructure with Virtual Machine Manager, provisioning failover clustering in Virtual Machine Manager. Hands on Managing storage infrastructure. Cloud-Based storage and High Availability Azure storage solutions and infrastructure, cloud integrated storage with StorSimple, disaster recovery with Azure Site Recovery. Hands on Managing cloud-based storage and high availability Network Load Balancing Clusters Overview of NLB, configuring an NLB cluster, planning NLB. Hands on Implementing a Network Load Balancing Cluster
CWISA training course description This CWISA course covers wireless technologies with reference to IoT. It examines from an IoT perspective how wireless works, and is an excellent introduction to IoT for the wireless engineer. Topics range from wireless technologies, RF, to mobile networks, IoT, and security. What will you learn Describe wireless networking and IoT technologies. Explain basic RF communications. Plan wireless solutions. Describe how to implement wireless solutions. Use best practices in implementing wireless solutions. CWISA training course details Who will benefit: Anyone working with IoT technologies. Prerequisites: RF fundamentals. Duration 4 days CWISA training course contents Introduction to wireless technologies History of wireless, radio waves and frequencies, wireless technologies and related components, common components of wireless solutions, LAN networking requirements, Network security, Implementing wireless solutions, staging, documentation, security updates, Industry organizations, IEEE, compatibility and certification groups. Wireless network use cases Wireless BANs, Wireless PANs, Wireless LANs, Wireless MANs, Wireless WANs, Wireless sensor networks, New network driver-Internet of Things, IoT for industry (IIoT), IoT for connected vehicles, Residential environments, Retail, Education (K12), Higher education, Agriculture, Smart cities / Public access, Health care, Office buildings, Hospitality, Industry, Stadiums, arenas, and large public venues. Planning wireless solutions Identifying use cases and applications, common wireless requirements and constraints, performing a wireless system design, selecting and evaluating design parameters. RF communications RF wave characteristics, RF propagation behaviours, RF signal metrics, fundamentals of wireless modulation. other wireless carriers, common frequency bands. Radio frequency hardware Hardware levels, basic RF hardware components (circuit board level), RF link types (use category). RF device types. Mobile communications networks Mobile networks, LTE, 5G, Use cases. Short-range, low-rate, and low-power networks RF and speed, RF and range, RF and power, 802.11, 802.15.4, Bluetooth, LoRa (Long range) / LoRaWAN, ZigBee, 6LoWPAN, NB-IoT and LTE-M. Wireless sensor networks What is a Wireless Sensor Network (WSN)? WSN applications, Sensors and actuators, WSN architectures, Planning a WSN. Internet of Things (IoT) Internet of Things (IoT) defined, IoT history and its definition revisited, one more comment on the definition of IoT, IoT verticals, Oil & Gas, IoT structure/ architecture basics, IoT connected objects. Securing wireless networks Confidentiality, integrity and availability, Privacy, non-repudiation, authenticity & safety, Importance of authentication in wireless networks, Key cryptographic technologies & concepts, Authentication methods, Authorisation, OAuth 2.0 authorisation framework, monitoring. Troubleshooting wireless solutions Proper solutions design, designing and implementing wireless solutions, basic installation procedures, general configuration considerations, troubleshooting and remediation, troubleshoot common problems in wireless solutions. Programming, scripting and automation What is an API? categories of APIs, common API communication methods, choosing a language, why are we integrating systems? Application & integration architectures. Data structures & types, XML, YAML, API types.
Essential OTN training course description An In-depth introduction to the terminology and technology that will comprise tomorrow's Optical Transport Networks. What will you learn Describe the problems with old technologies. Identify the purpose of new technologies. Describe the functionality of the various transmission mediums available Identify OTN features and functionality. Define the issues involved in equipment and application rollout. Essential OTN training course details Who will benefit: Anyone wishing to learn OTN. Prerequisites: SDH foundation or Essential DWDM Duration 2 days Essential OTN training course contents Scope, References Terms and definitions, Abbreviations and Conventions Optical transport network interface structure Multiplexing/mapping principles and bit rates Optical transport module (OTM-n.m, OTM-nr.m, OTM-0.m and OTN 0.mvn) Physical specification of the ONNI Optical channel (OCh) Optical channel transport unit (OTU) Optical channel data unit (ODU) Optical channel payload unit (OPU) OTM overhead signal (OOS) Overhead description and maintenance signals Mapping of client signals and concatenation Mapping ODUk signals into the ODTUjk signal Forward error correction using 16-byte interleaved RS (255,239) codecs ODUk tandem connection monitoring (TCM) overhead OPUk Multiplex Overhead Amendment 2 including: OTN Multiplexing and Mapping, Basic signal structure, ODTU12, ODTU13, ODTU23, OPUk Multiplex Overhead, OPUk Multiplex Structure Identifier (MSI). OPU2 Multiplex Structure Identifier (MSI), OPU3 Multiplex Structure Identifier (MSI), OPUk Payload Structure Identifier Reserved overhead (RES), ODU1 into ODU2 multiplexing, ODU2 into ODU3 multiplexing, ODU1 into ODU3 multiplexing Amendment 3 including: 40 Gbit/s ODU3/OTU3 and 100 Gbit/s ODU4/OTU4, Support of gigabit Ethernet services via ODU0, ODU2e, ODU3 and ODU4, ODU0 and ODUFlex, Multi-lane OTU3 and OTU4 interfaces, Support for InfiniBand Amendment 4 including: OTSn OTN synchronization messaging channel (OSMC) overhead, FC-1600 Amendment 5 Including: ODUk.ts, OTU0LL (OTU0 low latency), OTSiA (optical tributary signal assembly). OTSiG (optical tributary signal group), OTSiG-O (optical tributary signal overhead), CMEP (connection monitoring end- point), CMOH (connection monitoring overhead), MOTU (Multi-OUT), MOTUm (Multi-OTU with management), OTUCn-M (Optical Transport Unit-Cn, with n OxUC overhead instances and 5G tributary slots). SOTU (Single-OUT). SOTUm (Single-OTU with management). Modified bit rates and capacity for OTU1/2/3/4 OTM.nr.m, OTM.n.m, OTM.0.3v4, OTM 0.4v4 Mapping of CBR2G5, CBR10G, CBR10G3 and CBR40G signals into OPUk 64B/66B and 513B block code format PCS lane alignment marker for 40GBASE-R and 100GBASE-R PT=20/PT=21 and AMP/GMP options OTL 4.10 to OTL 4.4 gearbox ODU switching and Line protection Schemes 10 x 10 MSA Overview of current and future coherent and noncoherent technologies 40Gbit and 100Gbit compliant ROADM's Implementers Guide including replacement terms. Differing vendor's equipment and their implementations Individual and group planning exercises: Upgrade a customer STM-64/10G network to a 40G/ OTN network. Upgrade a customer old 16 Wavelength WDM network to be OTN compliant. Implement a new customer 40 wavelength OTU3 OTN compliant MSPP (DWDM) network. Design a cost-effective solution where we can hand over circuits using 'Optical Transport Lanes'.
SMTP training course description A hands on course focusing on the workings of email systems and the standard protocols that they use. The course is not specific to any particular implementation, but some vendor specifics are noted. Linux and Microsoft machines are used in hands on sessions to reinforce the theory of major sessions. The course concentrates on troubleshooting and interworking using network sniffing and protocol inspection rather than "which buttons to push". What will you learn Describe and explain SMTP MIME POP3 IMAP PGP, GPG, S/MIME SPF, DKIM, DMARC Configure mail routing Secure email systems SMTP training course details Who will benefit: Technical staff responsible for email systems. Prerequisites: TCP/IP foundation for engineers. Duration 3 days SMTP training course contents SMTP architecture What is SMTP, email before SMTP, SMTP history, the different protocols, clients, servers. Email composition, transmission, delivering emails, storing and reading emails. MUAs, MTAs, POP3, IMAP, SMTP, DNS, webmail. Hands on Setting up MTAs and MUAs and sending a simple email using telnet. The SMTP protocol SMTP protocol stack, SMTP headers, HELO, SMTP mail, MAIL FROM, RCPT TO, DATA, SMTPUTF8, 8BITMIME, TURN, EHLO, ETRN, 3 digit replies. Hands on Analysing SMTP packets on a network. DNS and SMTP SMTP forwarding, SMTP relays, interoperation, how SMTP uses DNS, MX records. Hands on Setting up mail relays. SMTP headers IMF data, From, to, cc, bcc, sender and recipient headers, message Ids, received trails, in-reply-to, received-SPF, mail list headers. Hands on Using clients to analyse details from mail headers, including true originators and path of emails. MIME Email attachments, MIME versions, content type headers, encoding, base 64, binary data, multi part headers, troubleshooting attachments. Hands on Analysing MIME headers and attachments. POP3 What is POP3, where to use POP3, authorisation, transactions, POP3 commands: USER, PASS, STAT, LIST, RETR, DELE. Hands on Setting up a POP3 server, analysing POP3 packets on a network. IMAP and IMAPS What is IMAP, where to use IMAP, authorisation, mailbox structure, IMAP commands: LOGIN, AUTHENTICATE, LIST, CREATE, Examine (message flags), SELECT, STORE. Hands on Setting up an IMAP server and analysing IMAP packets on a network. Interoperation Mail gateways, addressing, Exchange, sendmail. Email security Basics, Transport level: STARTTLS. Content: PGP/GPG, mail signing and encryption, S/MIME, digital certificates, secure email submission. Hands on Setting up and using a PGP key, configure MTAs to use TLS. Email authentication and spam prevention Mail relays, grey listing, block list & RBL, DNSBL (Real-time Black hole List), White list, SPF, Domain Keys Identified Mail (DKIM), Author Domain Signing Practices (ADSP), Abuse Report Format (ARF), Domain-based Message Authentication, Reporting and Conformance (DMARC). Hands on Relay spamming and the blocking spamming.
Essential IMS training course description The IP Multimedia Core Network Subsystem (IMS) is defined by 3GPP as a new mobile infrastructure. This course studies the discreet elements in the IMS. What will you learn Describe the IMS. Describe the IMS architecture. Explain how charging, security and QoS is handled in the IMS. Explain how the IMS supports service enablers such as Push to talk and Presence. Essential IMS training course details Who will benefit: Telecommunications staff. Prerequisites: Mobile communications overview Duration 2 days Essential IMS training course contents Mobile communications review The role of IP in telecommunications. GSM to IMS. Enhanced multimedia services, Push To, convergence, conferencing, roaming. What is IMS? What it is, why IMS, standard bodies: 3GPP, IETF, OMA, IMS services. MMD comparison. IMS architecture blocks Overview, IMS functions, IMS interfaces, IMS protocols, IMS elements, IMS reference points. Access network, IMS in GSM, CDMA, WiFi & PSTN networks. Core network. Application, Control and Call planes. HSS - User database Identification. The user database, role of HSS, SLF and multiple HSSs. 'Normal' identities, IMPI, IMPU. IMS signalling: SIP What is SIP? SIP URI, contact address, UAs, Proxies, basic SIP call flow, SIP sessions. IMS other protocols Megaco, Diameter, XML, XCAP, COPS, RTP/RTCP, SDP, H.324M, IM and MSRP. Call/Session Control Call Session Control Functions (CSCF). Domains. Home networks, visited networks. CSCF and SIP. P-CSCF, P-CSCF discovery, P-CSCF functions. I-CSCF, DNS and I-CSCF. S-CSCF, S-CSCF functions, ENUM lookups. QoS. Example call flows. IMS services Open service platform, Application Servers, profiles, AS interface with S-CSCF. 'Normal' services (Caller ID, Call waiting, transferâ¦) Push to talk Over Cellular (PoC), IMS conferencing, Group management, IMS Presence, IMS Messaging. Other possible applications. Media servers. (MRFC, MRFP). Gateways IMS PSTN procedures, BGCF, PSTN interface. SGW, MGCF, MGW Charging Architecture, Offline, online and flow based charging, charging reference points, CCF, DIAMETER, ICID, IOI. IMS security IMS security architecture, identities, AAA, public and private user ID, service filters, Cx interface, RADIUS, Diameter protocol, 3GPP AKA, integrity, privacy, NDS, IPSEC, trust, assertion.
D-Link switches training course description A hands on course covering the product specifics of D-Link switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. What will you learn Install D-Link switches. Use the command line interface and the web based interface to manage D-Link switches. Configure and troubleshoot D-Link switches. Perform software upgrades and maintain configurations using TFTP. D-Link switches training course details Who will benefit: Anyone working with D-Link switches. Particularly aimed at engineers and technicians supporting D-Link switches. Prerequisites: None. Duration 2 days D-Link switches training course content Introduction How Ethernet works with hubs, How Ethernet works with switches. Installing D-link switches. Hands on Building a network with a hub, building a network with a D-Link switch. Basic troubleshooting The D-Link switch range, LEDs, cabling issues, factory resets, default settings. Hands on Building a network with multiple D-link switches. Configuration methods Managed vs. unmanaged switches, Console port access, telnet, web based access, SNMP, saving configurations, NVRAM, switch stacks. Hands on Accessing the switch using the CLI, IP address configuration, telnet. Command line interface Users, privileges, the CLI, online help. Hands on Basic commands, user accounts, displaying the switch configuration. Web based interface Getting started, basic format. Hands on Configuring the switch using the web interface. Port configuration Common port configuration tasks, link aggregation. Hands on Configuring ports. STP configuration What is STP? 802.1D vs. 802.1W (RSTP), configuring STP. Hands on Enabling and disabling STP, changing STP versions, configuring STP. VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Hands on Setting up VLANS, setting up 802.1Q, Inter VLAN traffic. Housekeeping TFTP, upload download, updating firmware, updating configuration files, BOOTP/DHCP for IP addresses. Hands on Using TFTP to configure a D-Link switch. SNMP Switch configuration, D-View, other NMS's. Hands on Using SNMP to manage a D-link switch putting it all together: troubleshooting.
SolarWinds NPM training course description A hands on course providing a solid foundation on network management using SolarWinds. The course specifically focusses on SolarWinds Orion Network Performance Monitor. The course starts with configuring agents and device discovery, onto exploiting SNMP with SolarWinds and then Alerts, reports and customisation of menus, views and maps. What will you learn Discover devices using Solarwinds. Use Solarwinds. Poll and monitor devices using Solarwinds. Create Alarms and reports. Diagnose faults using Solarwinds. SolarWinds NPM training course details Who will benefit: Technical staff working with Solarwinds. Prerequisites: None. Duration 2 days SolarWinds NPM training course content Getting started with SolarWinds What is SolarWinds, Products, ICMP, WMI, SNMP. Installing SolarWinds. Hands on Connecting to SolarWinds, configuring users and groups, using SolarWinds. Device discovery with SolarWinds Manual discovery, automatic discovery, controlling IP discovery, polling, thresholds. Hands on Adding ICMP only, SNMP and WMI nodes. dependencies, groups. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. MIBs, SNMPv3, obtaining MIB information. Universal device poller. Hands on MIB browser, MIB walking, syslog. Message center. Using SolarWinds The home page, Views, changing views, adding views. Hands on Views and menu customisation. Server monitoring. Alerts Filters, acknowledgements, notes. Basic alert configuration, Advanced alert configuration. Hands on Configuring alerts. Reports Creating reports, on demand reports, scheduled reports, customising reports, adding reports to views. Standard reports. Hands on Performance reports. Graphs. Maps Orion Network Atlas, the background, adding objects, connect now, applying to views. Hands on Customising a map. Administration Backups, the database.
Netgear switches training course description A hands on course covering the product specifics of Netgear switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. What will you learn Install Netgear switches. Use the command line interface and the web based interface to manage Netgear switches. Configure and troubleshoot Netgear switches. Perform software upgrades. Netgear switches training course details Who will benefit: Anyone working with Netgear switches. Particularly aimed at engineers and technicians supporting Netgear switches. Prerequisites: None. Duration 2 days Netgear switches training course content Introduction How Ethernet works with hubs, How Ethernet works with switches. Installing Netgear switches. Hands on Building a network with a hub, building a network with a Netgear switch. Basic troubleshooting The Netgear switch range, LEDs, cabling issues, factory resets, default settings. Hands on Building a network with multiple Netgear switches. Configuration methods Managed vs. unmanaged switches, Console port access, telnet, web based access, SNMP, saving configurations, NVRAM, switch stacks, stacking ports. Hands on Accessing the switch using the console, IP address configuration, telnet. Console interface Password protection, the menus, menu options. Hands on Setting a password, displaying the switch configuration. Web based interface Getting started, basic format. Hands on Configuring the switch using the web interface. Port configuration Common port configuration tasks, port trunking. Hands on Configuring ports. STP configuration What is STP? Configuring STP. Hands on Enabling and disabling STP, configuring STP VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Hands on Setting up VLANS, setting up 802.1Q, Inter VLAN traffic. Housekeeping TFTP, upgrades Hands on Boot from net. SNMP SNMP configuration, NMS's. Hands on Using SNMP to manage a Netgear switch, putting it all together: troubleshooting.