VoIP and IP Telephony training course description
A concise overview course for management covering voice communications using IP networks. The course focuses on how VoIP works at a simplified level enabling delegates to recognise the key decisions to be made when implementing VoIP.
What will you learn
Describe the key buzzwords used in the VoIP arena.
Explain how VoIP and IPT work (at a simplified level).
Describe the issues of providing a converged architecture.
Recognise the key decisions to be made when implementing VoIP
VoIP and IP Telephony training course details
Who will benefit:
Anyone, although the course is particularly aimed at non-technical personnel needing some knowledge of VoIP.
Prerequisites:
Network fundamentals
Duration
1 day
VoIP and IP Telephony training course contents
Introduction
What is VoIP, brief review of IP, brief review of
telephones, voice and signalling.
VoIP issues
Bandwidth, Delay, Jitter. Voice coding and
compression, packetising voice, comparison of
techniques, MOS.IP performance and QoS. The
need for QoS, prioritising voice.
Architectures
Hard phones, soft phones, video phones,
desktop, backbone, gateway, integrating analog
phones and PCs, carriers, Softswitches.
VoIP protocol stack
RTP, RTCP. H.323 vs SIP, other signalling
protocols.
H.323
Architecture, Call setup, Gatekeepers.
SIP
Comparison with H.323, SIP proxy, proxy servers,
redirect servers, location servers.
MGCP and MegaCo
Carrier networks, PSTN breakout, SS7 gateways,
MGCP, Megaco.
IP PBXs
Integrating IP into 'normal' PBXs, IP PBXs,
Asterisk. UM, other telephony applications.