WhatsUp Gold training course description A hands on course focusing on network management using WhatsUp Gold. What will you learn Discover devices using WhatsUp Gold. Use WhatsUp Gold. Poll and monitor devices using WhatsUp Gold. Create Alarms, alerts and reports. Diagnose faults using WhatsUp Gold. Administrate a WhatsUp Gold system. WhatsUp Gold training course details Who will benefit: Technical staff working with WhatsUp Gold. Prerequisites: None. Duration 2 days WhatsUp Gold for engineers Getting started with WhatsUp Gold Starting WhatsUp Gold, manual discovery, automatic discovery, controlling IP discovery, mapping network devices. Hands on Using WhatsUp Gold. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. MIBs. Hands on Device discovery. Adding devices. Customising maps. Using WhatsUp Gold Polling, obtaining MIB information, MIB walking, Active monitors, critical monitors, passive monitors. Hands on Monitoring devices. Groups. MIB walking. SNMP trap monitor. Syslog monitor. Alarms Actions, Alert centre, thresholds, actions on events. Hands on Using the alert centre. Web tools. Reports Creating reports, automatic reports, customising reports. Hands on Performance reports. Graphs. Administration Users, backups, the database. Hands on Adding a user. Backups.
Advanced HP switches training course description A hands on course covering advanced features of HP switches. The focus of the course is on Layer 3 switching advanced features. Delegates will benefit the most from this course if they can supply us with their own configurations before the course. These configurations can then be used by the trainer in the course. What will you learn Configure and troubleshoot HP layer 3 switching. Configure and troubleshoot OSPF Harden HP switches. Explain the majority of their own configurations (if configurations are supplied to us before the course). Advanced HP switches training course details Who will benefit: Technical staff working with HP switches. Prerequisites: HP switches for engineers. Duration 2 days Advanced HP switches training course content Introduction VLAN review. Tagged and untagged ports. MSTP, PVST, UDLD, BPDU guard. Hands on VLANs, diagnostic tools debug, LLDP, remote port mirroring. L3 switching What are L3 switches? L3 lite, IPv4 and IPv6, routing protocols, routing tables. IP address on VLAN, no ip address on VLAN, connected interfaces, RIP. Hands on Routing between VLANs. Configuring and troubleshooting RIP. VRRP Default gateways, dead router detection, resilience. Hands on Configuring and troubleshooting VRRP. Static routes Why use static routes? Configuring static routes, default routes. OSPF Link state protocols, operation. Router types, LSA types, area 0. Hands on Configuring and troubleshooting OSPF. QoS Layer 2 QoS, 802.1Q, priorities, dscp mapping, rate limiting. Access lists Filtering traffic through the switch, controlling access to the switch, enabling and disabling ACLs, standard ACLs, extended ACLs Security DHCP snooping, ARP protection, STP guards, switch hardening. Summary Walkthrough of delegate configurations.
4G training course description This course is designed to give the delegate an understanding of the technologies used within a 3G UMTS mobile network. During the course we will investigate the UMTS air interface and the use of Wideband-Code Division Multiple Access (WCDMA) to facilitate high speed data access, together with HSPA to offer mobile broadband services. We will describe the use of soft handover rather than hard handover procedures and soft capacity sharing. The course includes a brief exploration of the UMTS protocol stack and the use of PDP Context and QoS support features. What will you learn Explain the 3G UMTS architecture. Describe the role of a Drifting & Serving RNC. Explain the use of ARQ & HARQ for mobile broadband. Describe how IMS integrates into the architecture. Describe the use of Media Gateway Controllers. Identify the temporary identities used within 3G UMTS. 4G training course details Who will benefit: Anyone working within the telecommunications area, especially within the mobile environment. Prerequisites: Mobile communications demystified Telecommunications Introduction Duration 2 days 4G training course contents LTE Introduction The path to LTE, 3GPP. LTE to LTE advanced. LTE Architecture The core, Access, roaming. Protocols: User plane, Control plane. Example information flows. Bearer management. Spectrum allocation. LTE technologies Transmission, reception, OFDMA, multiple antenna, MIMO. LTE Air interface Air interface protocol stack. Channels, Resource Grid, cell acquisition. Up and downlink controls. Layer 2 protocols. Cell acquisition Power on, selecting networks and cells. RRC connection. Attach procedure. Mobility management Roaming, RRC_IDLE, RRC_CONNECTED, cell reselection, handover, interoperation with UMTS and GSM networks. Voice and text IMS, QoS, policy and charging.
HP iMC for engineers training course description A hands on course focusing on network management using HP iMC on Microsoft Windows or UNIX. What will you learn Describe the network management architecture. Use HP NNMi. Diagnose faults using HP iMC. Recognise the MIB structure. HP iMC for engineers training course details Who will benefit: Network administrators. Network operators Those wishing to find out more about how their NMS works Anyone wishing to implement NFV using OpenStack. Prerequisites: Introduction to Virtualization Duration 2 day HP iMC for engineers training course content Network management What is network management? Benefits, issues. Getting started with HP iMC Starting HP iMC, IP discovery, IP monitoring, controlling IP discovery. Hands on Initial HP iMC configuration. Using HP iMC Viewing devices, Device view, IP view, network view, polling. Hands on Using HP iMC. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. Hands on Configuring network devices for HP iMC. Parts of SNMP SNMP architecture, MIBs, The protocol. HP iMC SNMP configuration. Hands on HP iMC SNMP configuration. MIBs The MIB2 groups, additional MIBs, MIB compilers, vendor MIBs. HP iMC MIB loader and browser. Hands on MIB browsing. Monitoring devices Polling, obtaining MIB information. Hands on HP iMC performance management. Configuration and change management Configuration templates, software library, configuration compare, configuration audit and reports. Hands on Using the configuration center. Reports Report templates, Real time reports, scheduling reports. Hands on Using real time reports. HP iMC fault management Alarms, polling, fault management, setting thresholds and configuring traps. Syslog. Hands on Working with alarms. Security alarms.
3G training course description This course is designed to give the delegate an understanding of the technologies used within a 3G UMTS mobile network. During the course we will investigate the UMTS air interface and the use of Wideband-Code Division Multiple Access (WCDMA) to facilitate high speed data access, together with HSPA to offer mobile broadband services. We will describe the use of soft handover rather than hard handover procedures and soft capacity sharing. The course includes a brief exploration of the UMTS protocol stack and the use of PDP Context and QoS support features. What will you learn Explain the 3G UMTS architecture. Describe the role of a Drifting & Serving RNC. Explain the use of ARQ & HARQ for mobile broadband. Describe how IMS integrates into the architecture. Describe the use of Media Gateway Controllers. Identify the temporary identities used within 3G UMTS. 3G training course details Who will benefit: Anyone working within the telecommunications area, especially within the mobile environment. Prerequisites: Mobile communications demystified Telecommunications Introduction Duration 2 days 3G training course contents D3GPP specifications 3GPP standards body, Evolution path, Frequency and bandwidth, Conceptual model, UMTS general architecture, UTRAN architecture & radio access bearer. CDMA principles CDMA principle, Code characteristics, Code requirements. CDMA requirements Synchronization, Power control, Soft handover, Rake receiver, Antenna consideration, Multi-user detection. Radio interface protocol architecture Access stratum & non-access stratum, Overall protocol structure, Logical and transport channels, Physical channels, Protocol termination. Layer 2 Protocols Medium Access Control (MAC) Protocol, Radio Link Control (RLC) Protocol, Packet Data Convergence Protocol (PDCP) protocol, Radio Interface for Broadcast/Multicast Services. Radio Resource Control (RRC) Protocol RRC Architecture, RRC Protocol State, Broadcast of information, RRC connection management, Radio bearer management, RRC connection mobility functions, Power control, Ciphering and Integrity. Mobile procedures Mobility management states and transitions, UMTS identities, Procedures in Idle mode (location updates, cell selection/ re-selection), Circuit-switched call set-up, Packet-switched context activation and context preservation, Data transfer initialization, Soft-handover procedure. Introduction to HSPA The need for high speed data, Fast HARQ, Improved scheduling, Additional channels, Soft combining, HS-DSCH codes, Uplink HSPA vs downlink HSPA, Full HSPA, Use of MIMO, Enhanced CELL_FACH.
Advanced Asterisk training course description This 2 day hands-on Asterisk training course covers advanced Asterisk configuration including fault tolerant clusters, upgrading and patching Asterisk servers, firewall and NAT transversal, using databases to store Asterisk data. Practical sessions follow each major section to reinforce the theory. What will you learn Configure advanced Asterisk features. Utilise databases from Asterisk Integrate Asterisk with SIP servers. Build High Availability Asterisk clusters. Maintain and secure Asterisk servers. Advanced Asterisk training course details Who will benefit: Technical staff working with or evaluating Asterisk. Prerequisites: Definitive Asterisk for engineers Duration 2 days Advanced Asterisk training course contents Best Practice Review of basics, Channel best practice, dial plan best practise. Call Centre Features GUI, Asterisk Manager Interface, billing, CDR, advanced IVR, ACD, Vici Dial. Hands on Install Vici-Dial Asterisk and Databases MySQL, LDAP, ODBC, dial plan from a Database, storing CDR in a Database, Hands on Dial plan in MySQL, CDR in MySQL. TDM over Ethernet What is TDMoE, Asterisk to Asterisk TDMoE, Phone Bridge. Hands on * 2 * via TDMoE. High Availability Asterisk HA Linux - Virtual Servers, Fail-over steps, setting up HA Linux, configuring Asterisk for fail-over on HA Linux, Hands on Configure Asterisk HA. Advanced Dial plans Asterisk Gateway Interface, AGI IVR applications, Multiple switches sharing Dial plans, ENUM, DUNDI. Hands on Configure DUNDI. Integration Legacy PBX, SIP Proxys, OpenSER. Hands on Configure SER to work with Asterisk. Asterisk Maintenance Asterisk upgrades, implementing patches, advanced debugging, Security Firewalls, NAT, Asterisk security issues. Hands on Configure Asterisk to work through a Firewall and NAT.
ISDN training course description A comprehensive look at ISDN, as used in voice and data environments. What will you learn Recognise the issues and impacts of using dial up networks. Describe ISDN. Describe ISDN signalling in voice and data environments. Configure a Cisco router to use ISDN. ISDN training course details Who will benefit: Anyone working with ISDN. Prerequisites: Intro to data communications & networking Duration 2 days ISDN training course contents Introduction Dialup connectivity vs. leased lines vs. packet switched networks. ISDN offerings, services, benefits vs. modems. ISDN architectures Use of ISDN by routers, Dial up, top up, backup. Internet access, PCs and ISDN. BRI and PRI ISDN switches, B channels, D channel, ISDN functions and reference points, NT1, NT2, TE1, TE2, Terminal adapters, R,S,T,U interfaces, ISDN standards. PPP Encapsulation, PPP services, PAP and CHAP, Multilink PPP, BACP. ISDN and the seven layer model B channel layers versus D channel layers, the I standards, Q.921, Q.931. Configuration issues for ISDN E.164 addressing and IP addresses, ensuring only the correct traffic brings up the ISDN line. ISDN services Bearer services, teleservices, supplementary services, MSN, sub addressing, CLIâ¦
Video coding training course description This course investigates the characteristics of video coding with an emphasis on compression and the standards used in IP networks. What will you learn Explain how video coding works. Describe the main video coding standards. Evaluate and compare the major video coding standards. Video coding training course details Who will benefit: Anyone working with MPEG. Prerequisites: None. Duration 2 days Video coding training course contents Introduction Video coding systems, encoding, transmission, decoding. Digital video formats: Old formats (CIFâ¦), PC formats (VGAâ¦), SD, HD, UHD. Video codecs What is a CODEC, pictures and audio, digitisation, sampling, quantisation, encoding, compressing. Codec types Lossy, lossless, uncompressed. Quality, bandwidth. Video Fps, bitstreams, pictures, frames, fields. Aspect ratios. Colour Colour perception, RGB, YUV, YCbCr sampling, 4:00, 4:2:0, 4:2:2, 4:4:4. Hybrid video coding scheme Picture partitioning, intra prediction, inter prediction, motion estimation, residual coding, in loop filtering, entropy coding. Containers Relationship with codecs, audio, video. Audio Video Interleave (.avi), .asf, QuickTime, AVCHD, Flash, .mp4, 3gp. MPEG-TS. MPEG Analysing MPEG frames. Video coding standards H.264/AVC: Profiles MPEG, bit rates, resolution. I, B, P frames, GOP. MPEG 2, MPEG 4, H.264, H.265, VP9, AV1. Hands onand levels, how it works. H.265/HEVC: Profiles and levels, Quadtrees, slices, how it works. Open video coding: VP8, VP9, AV1.
D-Link switches training course description A hands on course covering the product specifics of D-Link switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. What will you learn Install D-Link switches. Use the command line interface and the web based interface to manage D-Link switches. Configure and troubleshoot D-Link switches. Perform software upgrades and maintain configurations using TFTP. D-Link switches training course details Who will benefit: Anyone working with D-Link switches. Particularly aimed at engineers and technicians supporting D-Link switches. Prerequisites: None. Duration 2 days D-Link switches training course content Introduction How Ethernet works with hubs, How Ethernet works with switches. Installing D-link switches. Hands on Building a network with a hub, building a network with a D-Link switch. Basic troubleshooting The D-Link switch range, LEDs, cabling issues, factory resets, default settings. Hands on Building a network with multiple D-link switches. Configuration methods Managed vs. unmanaged switches, Console port access, telnet, web based access, SNMP, saving configurations, NVRAM, switch stacks. Hands on Accessing the switch using the CLI, IP address configuration, telnet. Command line interface Users, privileges, the CLI, online help. Hands on Basic commands, user accounts, displaying the switch configuration. Web based interface Getting started, basic format. Hands on Configuring the switch using the web interface. Port configuration Common port configuration tasks, link aggregation. Hands on Configuring ports. STP configuration What is STP? 802.1D vs. 802.1W (RSTP), configuring STP. Hands on Enabling and disabling STP, changing STP versions, configuring STP. VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Hands on Setting up VLANS, setting up 802.1Q, Inter VLAN traffic. Housekeeping TFTP, upload download, updating firmware, updating configuration files, BOOTP/DHCP for IP addresses. Hands on Using TFTP to configure a D-Link switch. SNMP Switch configuration, D-View, other NMS's. Hands on Using SNMP to manage a D-link switch putting it all together: troubleshooting.
Total H.248 training course description A course focusing purely on the H.248 protocol. Anyone working through the ITU standards documents can testify to the need of a training course to explain how H.248 really works. This course already assumes knowledge of other VoIP protocols and starts by positioning H.248 in relation to the other protocols. The course then looks at H.248 architectures and concepts before analysing H.248 messages and call flows. What will you learn Describe what H.248 is Recognise where H.248 fits in relation to other VoIP protocols. Explain how H.248 works. Analyse H.248 packets Total H.248 training course details Who will benefit: Technical staff working with H.248 Prerequisites: Voice Over IP. Duration 2 days Total H.248 training course contents What is H.248? Review of VoIP protocols: RTP, RTCP, SIP, SDP, H.323. The PSTN and SS7. Where H.248 fits into the picture. H.248 history. MGCP. The IETF. Megaco. ITU standards. H.248v1, v2, v3. H.248 architectures Media Gateways, Media Gateway Controllers, Gateway Control functions, Signalling Gateways. Reference architectures: IMS/TISPAN: IBCF, IWF, I-BGF, SPDF. MSF: S-SBG-NC, D-SBG-NC. GSMA: IPX Proxy. Softswitches. H.248 concepts The connection model, terminations, streams, contexts. Termination properties: descriptors, context properties. Events, signals, packages. H.248 messages Protocol stack, UDP, TCP. Message structure. Transactions, actions, commands. Requests, replies, acknowledgements. Sample message flows. Binary encoding, ASN syntax, Text encoding. H.248 commands Termination manipulation: Add, Subtract, Move, Modify. Event reporting: Notify. Management: AuditCapability, AuditValue, ServiceChange. H.248 Descriptors What are descriptors? Relationship with messages and commands. Basic descriptors, Descriptors composed of other descriptors. The 19 descriptors. Defaults. H.248 Transactions Groups of commands, transaction Ids, relationship with actions and commands. Requests and replies. H.248 wrap up What is a package? Basic packages. H.248 security. H.248 - SIP interoperation. H.248 interoperation with other protocols.