1467 Negotiation courses in Worksop delivered Online

Are you ready to take the next step in your career? Do you aspire to lead with confidence, inspire your team, and drive your organisation to success? Our Leadership & Management course is designed for ambitious professionals like you, who are eager to make a significant impact. According to Reed a Department Manager can earn from £25,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss this opportunity to elevate your Leadership & Management skills and advance your career. Enrol in our Leadership & Management course today and take on a journey towards becoming the leader you were meant to be. Key Features: CPD Certified Leadership & Managementcourse Free Certificate from Reed CIQ Approved Leadership & Management course Developed by Specialist Lifetime Access Course Curriculum of this Leadership & Management course Module 1: Foundations of Management and Leadership Module 2: Exploring Leadership Theories Module 3: Enhancing Management and Leadership Performance Module 4: Building and Leading High-Performance Teams Module 5: Employee Motivation Strategies Module 6: Mastering Organizational Skills Module 7: Effective Talent Management Techniques Module 8: Strategic Succession Planning Module 9: Business Process Optimization Module 10: Advanced Communication Skills for Leaders Module 11: Proven Negotiation Techniques for Leaders Module 12: Efficient Meetings Management and Constructive Feedback Module 13: Navigating Change Successfully Module 14: Effective Time Management Strategies Module 15: Stress Management for Leaders Module 16: Embracing Emotional Intelligence in Leadership Module 17: Conflict Resolution and Management Module 18: Navigating Office Politics with Finesse Module 19: Strategic Risk Management Module 20: Corporate Responsibility and Ethical Leadership Learning Outcomes: Master Leadership & Management principles for strategic organizational effectiveness. Apply diverse Leadership & Management theories to enhance decision-making and team dynamics. Improve Leadership & Management performance through skills in communication, negotiation, and feedback. Cultivate high-performance teams, motivating employees with organizational and talent management skills. Execute succession planning and adept business process management for sustained growth. Develop proficiency in managing change, time, stress, emotional intelligence, and conflict. CPD 10 CPD hours / points Accredited by CPD Quality Standards Leadership & Management Level 3 Advanced Diploma - CPD Accredited 4:59:36 1: Module 1: Foundations of Management and Leadership 26:16 2: Module 2: Exploring Leadership Theories 14:37 3: Module 3: Enhancing Management and Leadership Performance 07:51 4: Module 4: Building and Leading High-Performance Teams 20:42 5: Module 5: Employee Motivation Strategies 14:57 6: Module 6: Mastering Organizational Skills 15:10 7: Module 7: Effective Talent Management Techniques 21:44 8: Module 8: Strategic Succession Planning 13:56 9: Module 9: Business Process Optimization 14:30 10: Module 10: Advanced Communication Skills for Leaders 15:16 11: Module 11: Proven Negotiation Techniques for Leaders 08:24 12: Module 12: Efficient Meetings Management and Constructive Feedback 11:08 13: Module 13: Navigating Change Successfully 12:11 14: Module 14: Effective Time Management Strategies 20:37 15: Module 15: Stress Management for Leaders 07:58 16: Module 16: Embracing Emotional Intelligence in Leadership 17:56 17: Module 17: Conflict Resolution and Management 06:39 18: Module 18: Navigating Office Politics with Finesse 19:52 19: Module 19: Strategic Risk Management 19:47 20: Module 20: Corporate Responsibility and Ethical Leadership 08:05 21: CPD Certificate - Free 01:00 22: Leave A Review 01:00 Who is this course for? This Leadership & Management Level 3 Advanced Diploma course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Leadership & Management. Moreover, this course is ideal for: Aspiring leaders seeking foundational skills for managerial roles. Current managers aiming to enhance their leadership & management capabilities. Team leaders and supervisors desiring effective organizational and talent management skills. Professionals transitioning into Leadership & Management roles within their organizations. Entrepreneurs looking to refine their leadership & management skills for business growth. Anyone who wants to know more about Leadership & Management skills. Requirements There are no requirements needed to enrol into this Leadership & Management Level 3 Advanced Diplomacourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Leadership & Management Level 3 Advanced Diploma course. Career path After finishing this Leadership & Management Level 3 Advanced Diploma course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Leadership & Management Level 3 Advanced Diploma are: Team Leader/Supervisor Department Manager Project Manager Human Resources Manager Operations Manager Business Development Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Starting a Level 3 Operations Management study can be a crucial step on the road to a rewarding career, particularly in the UK where the subject is expanding rapidly. In companies of all sizes, operations management is essential to process optimization and efficiency maximisation. Gaining an understanding of fundamental ideas like resource allocation, supply chain management, and quality control can open up a wide range of career options in industries like manufacturing and service provision. The typical yearly compensation for professionals with operations management abilities is between £25,000 and £40,000. Data shows that there is a consistent need for operations management skills, which is indicative of the continued significance of improving productivity and simplifying operations in the cutthroat business environment of today. Don't pass up the opportunity to start a satisfying and successful professional path by enrolling in a Level 3 Operations Management course. Key Features This Operations Management Level 3 Course Includes: This Operations Management Course is CPD Certified Free Certificate from Reed CIQ Approved Operations Management Course Developed by Specialist Lifetime Access Course Curriculum Operations Management Level 3 Course: Module 01: Overview of Operations Management Module 02: Project Management Essentials Module 03: Business Growth and Succession Strategies Module 04: Efficient Process Management Module 05: Optimization of Supply Chain Module 06: Operations Planning and Forecasting Module 07: Effective Procurement and Purchasing Strategies Module 08: Streamlining Manufacturing and Delivery Operations Module 09: Principles of Quality Management Module 10: Risk Management and Recovery Strategies Module 11: Performance Evaluation and Enhancement Module 12: Talent Development and Management Module 13: Enhancing Communication Skills Module 14: Advanced Negotiation Techniques Module 15: Strategies for Conflict Management Module 16: Stress Reduction Techniques Module 17: Time Optimization Strategies Module 18: Business Environmental Factors Module 19: Refining Business Writing Skills Learning Outcomes After completing this Operations ManagementCourse, you will be able to: Evaluate operations for enhanced efficiency through process optimization and strategic planning. Apply risk management principles to ensure resilience and swift recovery strategies. Demonstrate proficiency in procurement, purchasing, and supply chain optimization techniques. Utilise talent management strategies for effective team development within operations. Enhance communication skills, including advanced negotiation and conflict management techniques. Employ stress reduction and time optimization strategies in operational environments. Certification After completing this Operations Management Level 3course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Operations Management Level 3 4:17:47 1: Module 01: Overview of Operations Management 12:32 2: Module 02: Project Management Essentials 11:35 3: Module 03: Business Growth and Succession Strategies 13:40 4: Module 04: Efficient Process Management 15:40 5: Module 05: Optimization of Supply Chain 11:47 6: Module 06: Operations Planning and Forecasting 11:53 7: Module 07: Effective Procurement and Purchasing Strategies 12:55 8: Module 08: Streamlining Manufacturing and Delivery Operations 09:19 9: Module 09: Principles of Quality Management 13:03 10: Module 10: Risk Management and Recovery Strategies 15:12 11: Module 11: Performance Evaluation and Enhancement 11:55 12: Module 12: Talent Development and Management 10:03 13: Module 13: Enhancing Communication Skills 16:23 14: Module 14: Advanced Negotiation Techniques 10:26 15: Module 15: Strategies for Conflict Management 07:46 16: Module 16: Stress Reduction Techniques 09:08 17: Module 17: Time Optimization Strategies 24:53 18: Module 18: Business Environmental Factors 09:55 19: Module 19: Refining Business Writing Skills 28:42 20: CPD Certificate - Free 01:00 Who is this course for? This Operations Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Operations Management. Moreover, this course is ideal for: Professionals seeking comprehensive operations management knowledge and skill enhancement. Business managers can enroll this Operations Management Course Individuals aspiring to optimise processes and supply chains can enroll this Operations Management Course Those interested in talent development, performance evaluation, and strategic business growth. Professionals desiring a holistic understanding of risk management and recovery strategies. Requirements There are no requirements needed to enrol into this Operations Managementcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Operations Management course. Career path After finishing this Operations Management Level 3 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Operations Managementare: Operations Manager - £35K to £65K/year. Supply Chain Analyst - £25K to £45K/year. Project Manager - £30K to £60K/year. Procurement Specialist - £25K to £50K/year. Quality Assurance Manager - £30K to £55K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Principles of Team Leading course provides a comprehensive understanding of effective management and leadership practices. Through modules focused on leadership theories, performance improvement, team dynamics, motivation, communication, negotiation, and organizational skills, participants will develop essential competencies to lead high-performing teams. The course also covers topics such as talent management, succession planning, change management, time and stress management, emotional intelligence, conflict resolution, risk management, and corporate responsibility. Additionally, participants will receive training in Microsoft Word, Excel, and PowerPoint for enhanced productivity. Learning Outcomes: Grasp the fundamental concepts of management and leadership. Explore various leadership theories and their application. Enhance management and leadership performance through effective strategies. Develop skills in building and managing high-performance teams. Understand techniques for motivating and engaging employees. Gain organizational skills for efficient task and project management. Learn talent management and succession planning principles. Acquire proficiency in Microsoft Word, Excel, and PowerPoint for business use. Why buy this Principles of Team Leading?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Principles of Team Leading you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Principles of Team Leading course is ideal for Aspiring team leaders and supervisors seeking to enhance their leadership skills. Existing team leaders aiming to refine their management techniques. Professionals transitioning into leadership roles. Individuals interested in understanding organizational dynamics and effective teamwork. Prerequisites This Principles of Team Leading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader/Supervisor - Average Salary: £25,000 - £35,000 per year. Operations Manager - Average Salary: £35,000 - £55,000 per year. Department Manager - Average Salary: £30,000 - £50,000 per year. Project Manager - Average Salary: £35,000 - £55,000 per year. Human Resources Manager - Average Salary: £30,000 - £50,000 per year. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00

  This Executive Mini MBA is like a toolkit for your job and career. It's not just a course; it's a game-changer. You'll learn things that directly make your work life better. Imagine understanding business inside out, managing projects like a pro, and having the skills to lead. This isn't just about improving; it's about opening doors to more opportunities in the job world.   Picture this as a guide to a better work life. You're not just learning; you're gaining super-useful skills. It's not some complicated theory; it's practical knowledge you can use every day at work. This course isn't just about getting better; it's about giving you a ticket to more job options and a chance to shine in your career.   What's cool is the doors this opens in different industries. Businesses everywhere need people who understand how to run things smoothly. Whether you're eyeing a management role, want to start your own thing, or just want to be better at your job, this course sets you up for those opportunities. It's not just a course; it's a key to more chances in the job world.   Learning Outcomes Analyse principles of Business Administration for effective organisational management. Apply strategic Management techniques for optimising business performance. Evaluate the functions, nature, and levels of Management in diverse contexts. Demonstrate characteristics of Professional Managers in real-world business scenarios. Implement Business Process Management across various phases of the lifecycle. Execute Project Management strategies for successful project completion. Employ Marketing, Sales, and Negotiation skills for business success. Develop Leadership and Critical Thinking abilities for effective decision-making. Manage Business Relationships and lead Change Management initiatives. Apply Human Resource and Risk Management principles in organizational contexts.   Who is this course for Professionals aspiring for managerial roles. Entrepreneurs seeking business acumen. Graduates aiming for a holistic business understanding. Individuals pursuing career advancement. Anyone interested in comprehensive business education.   Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success.   Career Path Business Manager: £40,000 - £70,000 Project Manager: £45,000 - £80,000 Marketing Specialist: £35,000 - £60,000 HR Manager: £40,000 - £65,000 Risk Analyst: £35,000 - £55,000   Prerequisites This Executive Mini MBA has no prerequisites in terms of qualifications or prior experience. Enrolment is open to all, and the course is compatible with PCs, Macs, tablets, and smartphones. Accessibility is unrestricted, allowing you to learn from any location with a reliable internet connection.   Certification Upon completion of the course, a written assignment test is required. Successfully passing the test allows you to obtain a PDF certificate for £4.99. If desired, an original hard copy certificate can be ordered at an extra cost of £8. Course Curriculum Module 01: Business Administration Business Administration 00:20:00 Module 02: Management of Business Management of Business 00:20:00 Module 03: Functions, Nature and Levels of Management Functions, Nature and Levels of Management 00:25:00 Module 04: Characteristics of Professional Managers Characteristics of Professional Managers 00:25:00 Module 05: Business Process Management Business Process Management 00:20:00 Module 06: Different Phases of Business Process Lifecycle Different Phases of Business Process Lifecycle 00:40:00 Module 07: The Monitoring and Optimising Phase of Business Management The Monitoring and Optimising Phase of Business Management 00:25:00 Module 08: Project Management Project Management 00:30:00 Module 09: Marketing, Sales and Negotiation Marketing, Sales and Negotiation 00:20:00 Module 10: Leadership and Critical Thinking Leadership and Critical Thinking 00:50:00 Module 11: Business Relationship and Change Management Business Relationship and Change Management 00:20:00 Module 12: Human Resource Management Human Resource Management 00:10:00 Module 13: Risk Management Risk Management 00:15:00 Module 14: Business Communications and Report Writing Business Communications and Report Writing 00:20:00 Module 15: Accounting and Financial Management Accounting and Financial Management 00:20:00 Module 16: Payroll Management and Career Opportunity Payroll Management and Career Opportunity 00:15:00 Assignment Assignment - Executive Mini MBA 00:00:00

Explore the dynamic world of retail management with our comprehensive course covering key topics such as strategy development, procurement, pricing strategies, supply chain management, and consumer behavior. Gain essential skills in leadership, negotiation, and multi-channel retailing while mastering the nuances of brand management, store health, safety guidelines, and compliance with the Consumer Rights Act. Elevate your career in retail with a holistic understanding of industry trends and best practices. Enroll now for a transformative learning experience tailored for both aspiring and experienced retail professionals.

The Level 3 Lettings Agent and Property Management Course offers comprehensive training in lettings management, covering the code of practice for letting agents, the role of a lettings negotiator, and the legal aspects of lettings management in the UK. Participants will gain valuable knowledge and skills to succeed in the property management industry. Learning Outcomes: Understand the key principles and responsibilities of lettings management. Familiarize with the letting agent code of practice and legal regulations governing property rentals in the UK. Develop essential skills for becoming an effective lettings negotiator, including property marketing, tenant screening, and lease agreements. What skills you will gain: Familiarity with the fundamentals of letting management. A deeper understanding of various types of agents. Acquaintance with the standard guidelines for the lettings agency. Dexterity in knowing your clients and property valuation Thorough knowledge of property negotiation and management. Proficiency in the laws of lettings management. Raised awareness of the lettings agent code of practice. A solid comprehension of home loans and letting agent services. Comprehensive knowledge of the UK legal system. A clear understanding of lettings management finances. Who is this course for: Individuals aspiring to start a career in the property management and lettings industry. Professionals already working in real estate who want to enhance their expertise in lettings management. Property owners and landlords seeking to manage their properties more efficiently and effectively. Requirements: To participate in this Lettings Negotiator course, all you need is - A smart device A secure internet connection And a keen interest in lettings negotiation. Why buy this Level 3 Lettings Agent and Property Management Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 3 Lettings Agent and Property Management Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Career path Lettings Negotiator: Assist landlords and tenants in finding suitable rental properties and negotiate lease agreements. Property Manager: Oversee rental properties, handle maintenance requests, and manage tenant relationships. Lettings Administrator: Provide administrative support to a lettings agency, handling documentation and client inquiries. Property Consultant: Offer expert advice on property investments and lettings strategies to clients. Property Investment Advisor: Advise clients on investment opportunities in the rental property market. Course Curriculum Lettings Management Introduction to Lettings Management 00:20:00 Necessary Documents for Lettings Management 01:30:00 Lettings Agency Agreements Guideline 00:15:00 Types of Agents 00:15:00 Knowing Your Clients 00:30:00 Property Valuation 00:30:00 Property Negotiation 00:30:00 Property Management 00:30:00 Lettings Management Laws 00:30:00 Letting Agent Code of Practice Introduction to Letting Agent Code of Practice 00:20:00 Overarching Standards of Practice 00:30:00 Lettings 00:30:00 Management and Maintenance 00:20:00 Ending the Tenancy and Communications & Resolving Complaints 00:15:00 Arrangements 00:15:00 Being a Lettings Negotiator Lettings Management Agent Services 00:20:00 Home Loans 00:00:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Legal System & Lettings Management UK An Introduction to the UK legal system 00:15:00 Different Types of Investment Structures 00:15:00 Title & Registration 00:15:00 Finance in Lettings Management 00:15:00 Investment Purchase Procedure 00:15:00 Acquisition Costs 00:15:00 Land Usage 00:15:00 Planning & Environment 00:15:00 Investment Structure & Key Legislations 00:15:00 Assignment Assignment - Lettings Mangement & Negotiator 00:00:00

Are you ready to take the next step in your career? Do you aspire to lead with confidence, inspire your team, and drive your organisation to success? Our Leadership & Management course is designed for ambitious professionals like you, who are eager to make a significant impact. According to Reed a Department Manager can earn from £25,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss this opportunity to elevate your Leadership & Management skills and advance your career. Enrol in our Leadership & Management course today and take on a journey towards becoming the leader you were meant to be. Key Features: CPD Certified Leadership & Managementcourse Free Certificate Developed by Specialist Lifetime Access Course Curriculum of this Leadership & Management course Module 1: Foundations of Management and Leadership Module 2: Exploring Leadership Theories Module 3: Enhancing Management and Leadership Performance Module 4: Building and Leading High-Performance Teams Module 5: Employee Motivation Strategies Module 6: Mastering Organizational Skills Module 7: Effective Talent Management Techniques Module 8: Strategic Succession Planning Module 9: Business Process Optimization Module 10: Advanced Communication Skills for Leaders Module 11: Proven Negotiation Techniques for Leaders Module 12: Efficient Meetings Management and Constructive Feedback Module 13: Navigating Change Successfully Module 14: Effective Time Management Strategies Module 15: Stress Management for Leaders Module 16: Embracing Emotional Intelligence in Leadership Module 17: Conflict Resolution and Management Module 18: Navigating Office Politics with Finesse Module 19: Strategic Risk Management Module 20: Corporate Responsibility and Ethical Leadership Learning Outcomes: Master Leadership & Management principles for strategic organizational effectiveness. Apply diverse Leadership & Management theories to enhance decision-making and team dynamics. Improve Leadership & Management performance through skills in communication, negotiation, and feedback. Cultivate high-performance teams, motivating employees with organizational and talent management skills. Execute succession planning and adept business process management for sustained growth. Develop proficiency in managing change, time, stress, emotional intelligence, and conflict. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership & Management Level 3 Advanced Diploma course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Leadership & Management. Moreover, this course is ideal for: Aspiring leaders seeking foundational skills for managerial roles. Current managers aiming to enhance their leadership & management capabilities. Team leaders and supervisors desiring effective organizational and talent management skills. Professionals transitioning into Leadership & Management roles within their organizations. Entrepreneurs looking to refine their leadership & management skills for business growth. Anyone who wants to know more about Leadership & Management skills. Requirements There are no requirements needed to enrol into this Leadership & Management Level 3 Advanced Diploma course. We welcome individuals from all backgrounds and levels of experience to enrol into this Leadership & Management Level 3 Advanced Diploma course. Career path After finishing this Leadership & Management Level 3 Advanced Diploma course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Leadership & Management Level 3 Advanced Diploma are: Team Leader/Supervisor Department Manager Project Manager Human Resources Manager Operations Manager Business Development Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

The leadership role of the project manager is increasingly recognised as a key determinant in delivering success. These skills can often be critical in project situations, where tight budgets and deadlines demand the highest levels of team performance and where the working environment presents fresh challenges on a daily basis. This programme focuses on the leadership skills required of project managers and will benefit anyone involved in managing projects large or small wishing to extend or enhance those skills. The objectives of this programme are to help the participants: Understand the significance of leadership skills to the project manager and the impact of these skills on project performance Review the key skills needed to be an effective 'multi-dimensional' project leader and learn how to develop, adapt and apply them in practice Learn how to identify the preferred leadership style for the context and organisational culture of a project and how to develop personal style versatility Understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance Gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Introduction Aims and objectives Personal objectives 2 Project management and leadership What is a leader? How much can leadership be learned? The project environment and the impact of leadership skills The characteristics of high performance project teams and their leaders 3 Principles of effective leadership Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 4 Syndicate case study: Leadership in action Review of the role of leadership in a contemporary project Feedback and plenary discussion: effective project leadership 5 Team exercise: Leadership skills of the project manager Teams compete in performing a project simulation Project review and feedback Discussion of the outcome: role and skills of the project leader 6 Leadership skills for project managers The 3 dimensions of project leadership: inwards, outwards, and upwards The vital role of communication skills and how to develop them Developing a 'project vision': strategic thinking skills Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 7 Leading the project team The role of leadership in developing team performance Understanding individual strengths; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 8 Leading through the organisation Gaining the support others; developing effective influencing skills Getting empowerment from key stakeholders Knowing when and how to take the initiative and lead Building and maintaining rapport with key partners Becoming an effective team player in leadership teams Becoming a business leader; leading colleagues and co-workers 9 Team exercise: Leadership and negotiation Teams engage in a negotiation exercise Exercise review and feedback Discussion of the outcome: negotiation skills of the project leader 10 Negotiation skills for project leaders Characteristics of effective negotiators Classic problem behaviours and mind-sets to avoid Getting to win-win; building partnership and trust 11 Leading more senior stakeholders The challenges and skills of leading and managing upwards Communicating with more senior stakeholders; building credibility Negotiating upwards: knowing when and how The role of networking skills; building and maintaining rapport Handling disagreements; the art of diplomacy Handling personality and style conflicts with more senior people