The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points
Overview This comprehensive course on Team Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Team Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Team Management. It is available to all students, of all academic backgrounds. Requirements Our Team Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 15 lectures • 05:52:00 total length •Defining Team: 00:26:00 •Understanding Management and Leadership: 00:24:00 •Building High Performing Teams: 00:26:00 •Motivating Team Members: 00:35:00 •Talent Management: 00:33:00 •Stress Management and Mental Health: 00:21:00 •Succession Planning: 00:29:00 •Communication Skills: 00:40:00 •Negotiation Techniques: 00:17:00 •Managing Change: 00:19:00 •Managing Time: 00:26:00 •Managing Conflict: 00:29:00 •Risk Management Process: 00:12:00 •Managing Virtual Teams: 00:15:00 •Assignment - Team Management Level 5: 00:00:00
Getting Started The CMI Level 5 Certificate in Professional Consulting is designed for practising and aspiring Professional Consultants wishing to develop key skills in professional consulting, such as planning and managing consultancy interventions, client relationships, communication and problem-solving tools and techniques. This CMI Level 5 Certificate in Professional Consulting qualification has been developed in cooperation with the Institute of Consulting. It's a shorter course than the CMI Level 5 Diploma, allowing you to develop the most important skills and competencies required to become a consultant. We have a range of modules available for this CMI Level 5 Certificate in Professional Consulting course, and you can select the modules depending on your career goals and progression. Key Benefits For learners Build strategic skills with consulting, such as organisational structure and culture Develop your skills in one specific area of consulting, such as consultancy interventions, communication, client relationships or problem-solving tools and techniques Attain a good understanding of consulting essentials Focuses on the nature of consulting, personal development and effective communication Develop group dynamics Facilitating core skills Organisation Communicating core strategies for consulting Gives more comprehensive knowledge of the role of a Professional Consultant while focusing on the specific consulting subjects appropriate to the role of a Professional Consultant Gives you the skills and competencies needed to become a consultant Key Highlights Want to get noticed and develop yourself into a successful Professional Consultant? The CMI Level 5 Professional Consulting offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 5 Professional Consulting can open many career pathways including, but not limited to: Management Consultant, with an estimated salary of £55,343 per annum Consultant, with an estimated salary of £46,317 per annum Professional Consultant with an estimated salary of £50,205 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2500 to 3000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 5 Certificate Professional Consulting is aimed at practising and aspiring Professional Consultants wishing to develop key skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 5 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression IC and CMI recommend progression once completing the Professional Consulting qualifications would be to progress onto: CMI Level 5 Diploma in Professional Consulting CMI Level 6 Qualifications in Management and Leadership (RQF) CMI Level 7 Qualifications in Professional Consulting (RQF) Why gain a CMI Qualification? You will develop important strategic skills with consulting and have the opportunity to attain a good understanding of the essentials of consulting upon completing this course. Achieving this CMI Level 5 qualification in Professional Consulting will provide you with a significant understanding of the role of a Professional Consultant while focusing on the specific consulting subjects appropriate to the role of a Professional Consultant. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Professional Consulting, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Problem solving tools and techniques for consultants Reference No : Unit 5034 Credit : 9 || TQT : 90 LEARNING OUTCOMES 1. Understand how to identify the client need. 2. Understand data collection methods and confidentiality in a consultancy intervention. 3. Be able to apply analysis tools within consultancy interventions. UNIT2- Introduction to consulting essentials Reference No : Unit 5029 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the nature of consulting. 2. Be able to prepare for professional personal development as a consultant. 3. Know how to communicate effectively with clients. UNIT3- The client relationship Reference No : Unit 5032 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the importance of the client/consultant relationship 2. Be able to develop and manage the client relationship. 3. Be able to use negotiation and influencing skills in the client/consultant relationship. UNIT4- Planning and managing consultancy interventions Reference No : Unit 5030 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the need to adopt a structured approach to managing consultancy interventions. 2. Be able to use project management techniques in a consultancy intervention. 3. Know how to conduct a consultancy intervention. UNIT5- Communication for consultants Reference No : Unit 5033 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand the importance of communication. 2. Be able to run effective meetings with clients. 3. Be able to present information, findings, conclusions and recommendations to clients. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
The NLP Practitioner Training Course is your gateway to mastering the art of communication, helping you influence both yourself and others in a positive and effective way. Using Neuro-Linguistic Programming (NLP), you will learn techniques that enhance your understanding of human behaviour and thought processes. NLP is often used to build better relationships, manage stress, and boost confidence. Through this course, you’ll gain the tools to unlock the full potential of your mind, allowing you to navigate life's challenges with a more grounded and practical mindset. This training course delves deep into the principles of NLP, offering insights into how language, perception, and behaviour are interconnected. Whether you're looking to improve your professional interactions, personal relationships, or gain a deeper understanding of how your mind works, this course offers valuable skills to transform your approach to communication. Learn at your own pace and discover how to apply NLP techniques effectively to achieve greater clarity and results in your day-to-day life. It’s time to take control of your mental programming and sharpen your ability to influence, connect, and grow. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to NLP Module 2: NLP Communication Model Module 3: NLP Coaching Model Module 4: NLP Presuppositions and Beliefs Module 5: NLP Techniques for Personal Change Module 6: NLP Strategies for Effective Communication Module 7: Advanced NLP Techniques Module 8: NLP Applications Module 9: NLP Practitioner Certification Learning Outcomes: Develop powerful communication strategies for personal and professional success. Master techniques for personal change and growth, enhancing life satisfaction. Apply advanced NLP strategies to enhance decision-making and problem-solving skills. Gain proficiency in coaching, unlocking the potential to guide others effectively. Acquire a deep understanding of NLP applications across various domains. Attain a recognised NLP Practitioner Certification, validating your expertise. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal growth and effective communication skills. Professionals aiming to enhance their coaching and leadership abilities. Anyone interested in mastering NLP techniques for positive life changes. Team leaders looking to improve team dynamics and collaboration. Entrepreneurs wanting to refine their communication and negotiation skills. Psychologists or therapists seeking additional tools for client engagement. Career changers exploring new opportunities in personal development. Educators interested in applying NLP principles in teaching and training. Career path Life Coach Communication Consultant Human Resources Specialist Personal Development Trainer Sales and Marketing Strategist Education and Training Facilitator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Learn to build an amazing REST API with Spring Boot and understand what all this hype about microservices is about.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Our coaching & mentoring course is perfect for professionals looking to develop their skills and take their careers to the next level. This comprehensive coaching & mentoring course covers everything you need to know to be an effective coach or mentor, including building trust, active listening, goal setting, and giving feedback. You'll learn how to work with individuals or groups and how to use a variety of coaching & mentoring techniques to help others achieve their goals. So whether you're a manager looking to support your team, or a consultant looking to add coaching & mentoring to your services, this course has something for you. Our coaching & mentoring course is designed to be flexible, so you can study at your own pace and fit your learning into your busy schedule. In addition, you'll have access to a wide range of interactive learning materials, including videos, quizzes, and other exercises, so you can put your new skills into practice right away. So don't wait - enrol in our coaching & mentoring course today and start building the foundation for a rewarding career in this exciting field. Learning Outcomes This Level 3 Coaching & Mentoring course will cover topics such as: Gain an understanding of the principles, duties and responsibilities of a coach. Learn techniques for overcoming barriers Describe ethical aspects of coaching & mentoring Learn about various coaching models Gain knowledge about effective communication skills Understand various personal skills Learn about various management skills Gain an understanding of functional skills Key Features Opportunity to boost your CV/ Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Access this course through our dedicated online learning platform This course is stuffed with interactive course content Instant results upon completion of each assessment Affordable prices and high-quality training Certificates available in both PDF and hard copy format with course This Coaching and Mentoring Diploma program is accredited by the UK's top awarding bodies Complete the course 100% online, from anywhere via an internet Flexible course deadlines with full access to the course for one year Full tutor support and learning assistance included in course This Level 3 Coaching & Mentoring course consists of the following modules: ****Course Curriculum of Coaching & Mentoring Diploma**** Module 1: Introduction What is Coaching? The Five Principles of Coaching Definition of a Coach The Duties of a Coach Characteristics of A Successful Coach Coaching Traps and Problems Definition of Mentor and Mentee Roles & Responsibilities of A Mentor Module 2: Objectives & Processes Objectives Processes Techniques for Overcoming Barriers Module 3: Ethical Aspects of Coaching & Mentoring Association for Coaching's Guiding Principles 'AC' and 'EMCC's Code of Ethics International Coach Federation(ICF) Standards of Ethical Conduct Module 4: Models Coaching Models: An Introduction The GROW Model The OUTCOMES Model The JOHARI Window The FLOW Model The SOS Model Module 5: Effective Communication Skills Creating a Good Coaching & Mentoring Relationship Using Appropriate Language Listening at A Deep Level Asking Effective Questions Limiting Beliefs/Assumptions Giving Effective Feedback Communicating Non-Verbally Presence and Silence Module 6: Personal Skills Time Management Stress Management Emotional Management and Happiness Maintenance Assertiveness Negotiation Module 7: Management Skills Motivating Leading Delegation Decision Making and Problem Solving Project Management Module 8: Functional Skills Sales Skills Sales Management Marketing Management Financial Management Production Management Assessment Process Once you have finished the learning stages, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Coaching & Mentoring course is for: Anybody wishing to become Supervisors Anybody who wants to be Human Resource Managers Anybody who wants to be in managerial positions Anybody who wants to be in life coaching Anybody who wants to be in sales Requirements Enrol on the Coaching & Mentoring course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register for this course without any delay. We only ask that all students have a passion for learning and literacy and be over the age of 16. Complete this online from your computer, tablet, or smartphone, and learn in a way that suits you. Browse this 100% online course from any internet device and study at your own pace. Earn an industry Skillset with this course. Career path After completing the Level 3 Coaching & Mentoring course, you will be eligible for: Life coach Learning mentor (Salary: £14,500 to £25,000) Business adviser (Salary: £25,000 to £54,000) Careers adviser (Salary: £21,000 to £35,000) Sales manager (Salary: £22,000 to £70,000) Training manager (Salary: £25,000 to £45,000) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Deal Price is Active; Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Business and Admin Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Business and Admin course are broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Business and Admin course provide students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Business and Admin Course? Opportunity to earn a certificate accredited by CPD after completing course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of Business and Admin course: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Business and Admin Course Right for You? Anyone interested in learning more about this subject should take this course. This Business and Admin will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Business and Admin program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Business and Admin course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
The Environmental Studies & Public Policy Course offers a deep dive into the pressing issues at the intersection of the environment and public governance. Designed for those with a keen interest in policy development, the course explores how environmental challenges shape political landscapes, influencing decision-making at every level of society. Students will gain valuable insights into how policies can promote sustainability and tackle the most urgent environmental issues facing our planet today. Through a detailed analysis of global and local case studies, learners will engage with various environmental policies and the decision-making processes behind them. From climate change to biodiversity, the course provides a critical understanding of how policy frameworks are crafted and implemented. Perfect for those aiming to make informed contributions to environmental policy, it equips students with the necessary knowledge to engage in thoughtful discourse and contribute to shaping the future of public policy in the context of environmental sustainability. Key Features: CPD QS Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Public Health Module 1: Introduction to Public Health Module 2: Principles of Public Health Module 3: Understanding Epidemiology Module 4: Disease Control Module 5: Understanding Measures of Disease Frequency Module 6: Maternity and Childbirth Module 7: Environment and Public Health Module 8: Health System and Policy Module 9: Public Health and Ethics Public Administration Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Crisis management Module 05: Meeting Management Module 06: Project Management Module 07: Risk Management Module 08: Team Work Team Building Module 09: Performance Management Module 10: Critical Thinking Implications for Leadership Module 11: Effective Time Management Techniques Module 12: Leadership Skills and Competencies. Module 13: Emotional Intelligence Module 14: Employee Relations Module 15: Avoiding the Unconscious Biases at Workplace Module 16: Effective Decision Making to Prevent Chaos Module 17: Skills of an Effective Administrator Module 18: Communication Skills Module 19: Prioritize Module 20: Scheduling Your Time Module 21: To Do Lists Module 22: Organizing Your Inbox Module 23: Negotiation Techniques Module 24: Conflict Management Module 25: Stress Management Module 26: Linguistics and Psychology Module 27: Communication and Media Studies Module 28: Corporate Social Responsibility Module 29: Stakeholders & the Social Contract Module 30: CRM Strategies Public Realm Manager Module 01: Introduction to Public Realm Management Module 02: Planning and Design Principles Module 03: Management and Maintenance Module 04: Sustainability and Resilience Module 05: Legal and Regulatory Framework Module 06: Public Realm and Social Equity Environmental Health Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability Environmental Law Module 01: Legal System Module 02: What Is Environmental Law Module 03: International Environment Law Module 04: Environmental Organisations Module 05: National Environmental Legacy Act Module 06: The Environment And Economics Part 1 Module 07: The Environment And Economics Part 2 Module 08: Climate Change Module 09: Environmental Impact Assessment Module 10: Nature Conservation Module 11: Kyoto Protocol And Paris Agreement Module 12: Sustainable Development Module 13: Compliance And Governance Of Law Module 14: Right To Information, Participation And Justice Module 15: Enforcement Of Environmental Law Environmental Awareness Training Module 01: Introduction to Environmental Awareness Module 02: Climate Change and the Carbon Footprint Module 03: The Hidden Pollution inside Workplace Module 04: Benefits of Energy Efficiency Module 05: Environmental Planning and Decision-Making Module 06: Sustainable Development for Environment Module 07: Eco Friendly and Green Living Environmental engineering Module 01: Introduction to Environmental Engineering Module 02: Environmental Pollutions Module 03: Wastewater Treatment Module 04: Drinking Water and Groundwater Treatment Module 05: Groundwater Hydrology Module 06: Air Pollution Module 07: Solar Energy Module 08: Waste Disposal and Recycling Module 09: Land Management Module 10: Environmental Law Module 11: Sustainable Development Learning Outcomes: Gain expertise in Public Health principles and practices. Understand the foundations of Public Administration for effective governance. Develop skills as a Public Realm Manager for community development. Explore the intricacies of Environmental Health and its impact. Grasp the complexities of Environmental Law for responsible decision-making. Acquire practical knowledge in Environmental Engineering for sustainable solutions. Accreditation All of our courses, including theCourse are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed yourCourse, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of theCourse, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 70 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals passionate about public health and environmental sustainability Aspiring public administrators seeking to make a difference Environmental enthusiasts keen on understanding legal frameworks Professionals aiming to enhance their expertise in environmental engineering Those interested in community welfare and public realm management Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Career path Environmental Health Officer - £25K to £40K/year. Public Health Analyst - £30K to £45K/year. Environmental Consultant - £28K to £50K/year. Public Administrator - £25K to £45K/year. Environmental Engineer - £30K to £55K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Embark on a transformative journey through the dynamic world of realty with our comprehensive course, 'Estate Agent, Property Management and Related Regulations Training.' Picture yourself as the pivotal bridge between dream homes and prospective dwellers, wielding the skills that mould the property market's future. The first breath of the course enlightens you with a thorough introduction to the estate agency, delving into the rich tapestry of agent types and the art of commencing your role with zeal. Discover the secrets of property listings, valuations, and negotiations, all while learning to master the dance of salesmanship that attracts buyers and satisfies sellers. As you delve deeper, the course narrative unfolds the layers of property management, entwining responsibilities with practical marketing strategies. Learners will navigate the intricacies of the letting process, craft enduring tenancy agreements, and embrace the stewardship of managing properties with finesse. Regulatory frameworks and their evolution in the UK property market punctuate the modules, arming you with the foresight to seize opportunities and navigate the sector's ebb and flow with astute compliance. Learning Outcomes Acquire a deep understanding of estate agency operations and property management. Master the techniques of property valuation and negotiation. Develop effective property listing and marketing methods. Comprehend the tenancy agreement process and tenant retention strategies. Gain knowledge of the regulatory environment affecting estate agents and property managers. Why choose this Estate Agent, Property Management and Related Regulations Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Estate Agent, Property Management and Related Regulations Training course for? Individuals aiming to initiate a career in estate agency or property management. Professionals within the sector looking to update and refine their knowledge. Entrepreneurs seeking to establish a foothold in the property market. Legal practitioners focusing on property law and regulations. Investors interested in gaining insights into the UK property landscape. Career path Estate Agent: £18,000 - £30,000 Property Manager: £20,000 - £40,000 Lettings Negotiator: £15,000 - £25,000 Property Valuer: £20,000 - £35,000 Property Marketing Consultant: £22,000 - £37,000 Compliance Officer: £25,000 - £45,000 Prerequisites This Estate Agent, Property Management and Related Regulations Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Estate Agent, Property Management and Related Regulations Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Estate Agent Introduction to the Course - Estate Agent 00:03:00 Estate Agent: An Introduction 00:24:00 Different Types of Estate Agents 00:18:00 Getting Started on the Job 00:19:00 Listing Property: Finding the Sellers 00:27:00 Valuation Process 00:24:00 Negotiating as Estate Agent 00:15:00 Selling Property: Finding the Buyers 00:26:00 Letting Property 00:34:00 Technology for Estate Agents 00:24:00 Regulation of Estate Agents 00:16:00 Final Recap to the Course 00:00:00 Property Management and Related Regulations Module 01 - Introduction to Property Management 00:12:00 Module 02 - The Role and Responsibilities of a Property Manager 00:11:00 Module 03 - Listing Properties and Marketing 00:25:00 Module 04 - The Letting Process and Tenancy Agreement 00:32:00 Module 05 - The Property Management Process 00:32:00 Module 06 - Keeping Tenants Long Term 00:10:00 Module 07 - Regulations of Property Management 00:11:00 Module 08 - Changes in the UK Property Market: An Opportunity 00:13:00 Mock Exam Mock Exam - Estate Agent, Property Management and Related Regulations Training 00:20:00 Final Exam Final Exam - Estate Agent, Property Management and Related Regulations Training 00:20:00
Are you looking to enhance your Forensic Science skills? If yes, then you have come to the right place. Our comprehensive course on Forensic Science will assist you in producing the best possible outcome by mastering the Forensic Science skills. The Forensic Science course is for those who want to be successful. In the course, you will learn the essential knowledge needed to become well versed in Forensic Science. Our Forensic Science course starts with the basics of Forensic Science and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Learn Forensic Science at your own pace from the comfort of your home, as the rich learning materials of this course is accessible from any place at any time. The advanced course curriculums are divided into tiny bite-sized video modules by industry specialists. Throughout your Forensic Science learning journey with Compliance Central, you'll receive expert tutor support, and our friendly customer service is available 24/7 to answer any questions you may have. Our course is CPD accredited, and upon completion, you'll be awarded a CPD accredited certificate to showcase your skills on Forensic Science. Boost your resume and stand out in the crowd by adding these valuable skills & kickstart your career in the right direction. So, enrol on our Forensic Science today & do your best! As what you plant now, you will harvest later. Become the person who would attract the results you seek. Grab this opportunity and start learning! Why would you choose the Forensic Science course from Compliance Central: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Curriculum Breakdown of the Course Introduction Research Methods in Forensic Psychology Theories of Offending Personal Attributes of Offenders Forensic Psychology in Police Investigations Forensic Psychology in the Courtroom Forensic Psychology in Practice Certificate of Achievement After successfully completing this course, you will get an instant PDF certificate from Reed for free. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction 13:38 1: Interventions to reduce risk of re-offending 07:11 2: History of development of Forensic Psychology 06:27 Research Methods in Forensic Psychology 21:12 3: Research Design and Methodology 12:04 4: Critical evaluation of psychological research 09:08 Theories of Offending 30:35 5: Introduction to theories of offending 06:02 6: Theories of sexual offending 08:09 7: Theories of violent offending 08:08 8: Theories of fire-setting behaviour 08:16 Personal Attributes of Offenders 25:15 9: Personal characteristics of offenders 05:35 10: Personality disordered offenders 05:58 11: Psychopathic offenders 07:09 12: Mental Illness and offending 06:33 Forensic Psychology in Police Investigations 15:03 13: An Introduction to Offender Profiling 04:38 14: Approaches to Offender Profiling 04:36 15: The Effectiveness of Offender Profiling 05:49 Forensic Psychology in the Courtroom 16:44 16: Eye-witness testimony 06:50 17: Expert witness testimony 03:51 18: Attitudes towards victims 06:03 Forensic Psychology in Practice 17:08 19: 'What works' literature in reducing re-offending 05:54 20: Incident management (Crisis Negotiation) 08:07 21: Introduction: About the Course and the Tutor 03:07 Order Your CPD Quality Standard Certificate (Optional) 01:00 22: CPD Certificate (Optional) 01:00 Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this Forensic Science course, all you need is a basic understanding of the English Language and an internet connection. No previous experience or educational qualification is needed to enrol in this course. People under the age of 16 can also take the course by taking guardian approval first. You can enrol in the course from any internet-enabled smart device and study from the comfort of your home. Get started now by enrolling in this course. Career path The Forensic Science course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Forensic Science, such as: Forensic Scientist Crime Scene Investigator Forensic Psychologist Digital Forensic Analyst Forensic Toxicologist Forensic Anthropologist Forensic Pathologist Forensic Odontologist Forensic Engineer Forensic Fire Investigator Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPD Quality Standard Certificate Digital certificate - £7.99