1310 Negotiation courses delivered On Demand

In the dynamic landscape of commerce, understanding the intricate tapestry of legal frameworks isn't just beneficial - it's essential. Imagine navigating the bustling corridors of business armed with a profound comprehension of the legal mechanisms that underpin every transaction, every agreement, and every dispute. It's not just about knowing the rules; it's about mastering the game. Enter a realm where knowledge is power, and the adept wield the sceptre of success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Start on a journey through the labyrinth of business law, where each module unveils a new facet of legal prowess. From delving into the bedrock of contractual obligations to navigating the nuances of employment regulations, you'll traverse the realms where businesses thrive or falter. Learn to decipher the symphony of statutes that orchestrate the symphony of commerce, from agency dynamics to consumer protection, from tortuous liabilities to the intricate dance of competition law. Engage not just with the theoretical constructs, but with the real-world applications that shape the destiny of enterprises. Welcome to a domain where legal acumen isn't just an asset; it's the cornerstone of strategic advantage. Course Curriculum Module 01: Understanding Business Law Module 02: European Community Law Module 03: The Court System Module 04: Civil and Alternative Dispute Resolution Module 05: Contract & Business Law Module 06: Employment Law Module 07: Agency Law Module 08: Consumer Law and Protection Module 09: Law of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Module 13: Competition Law Learning Outcomes: Understand key concepts in business law for practical application. Analyze European Community Law's impact on business operations. Navigate the court system efficiently for legal strategy implementation. Resolve civil disputes through alternative dispute resolution methods effectively. Apply contract law principles to safeguard business interests securely. Comprehend employment law regulations for fair workplace practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Business Law Essentials 3:38:38 1: Module 01: Understanding Business Law 13:20 2: Module 02: European Community Law 12:46 3: Module 03: The Court System 21:32 4: Module 04: Civil and Alternative Dispute Resolution 14:51 5: Module 05: Contract & Business Law 27:08 6: Module 06: Employment Law 16:55 7: Module 07: Agency Law 10:59 8: Module 08: Consumer Law and Protection 17:35 9: Module 09: Law of Tort 14:31 10: Module 10: Business Organisations 18:31 11: Module 11: Company Law 16:16 12: Module 12: Business Property 16:31 13: Module 13: Competition Law 16:43 14: CPD Certificate - Free 01:00 Who is this course for? Business professionals seeking legal knowledge enhancement. Entrepreneurs aiming to understand legal aspects of business operations. Law students interested in business law specializations. Individuals involved in contract negotiations and business transactions. Managers responsible for legal compliance within their organizations. Career path Legal Advisor Compliance Officer Business Consultant Contract Manager Human Resources Manager Corporate Lawyer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

When people think of buying or selling a property, the first thing that comes to mind is an Estate Agent. They are the guide who assists clients with every aspect of a sale, from property hunting to closing the deal. They also assist clients in finding their dream house, which can be a very rewarding and enjoyable profession. Our Estate Agent Online is designed for anyone interested in becoming an estate agent or working for an estate agency. The course begins with basic Estate Agent knowledge and gradually shares expertise knowledge. This course will provide you with a comprehensive understanding of Estate Agent, including key concepts and strategies. The advanced knowledge you will gain in this Estate Agent Diploma will be extremely valuable and will enable you to establish the meaningful career you have always desired. Learning Outcomes After completing this Estate Agent Online Course, learner will be able to: Understand the fundamental knowledge of estate agents Gain a thorough understanding of business planning Understand acquisition of ownership Understand other rights to property Gain a solid understanding of land use control, environmental liability and leases Understand how to make your first real estate investment Know how to determine a good deal Why Choose this Estate Agent Online Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Online Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Estate Agent Online course. ***Other Benefits of this Estate Agent Online Course: Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Estate Agent Online course] Detailed course curriculum of *** Estate Agent Online *** Module 01: Basic Knowledge of Estate Agents Module 02: Business Planning Module 03: Ownership of Real Estate Module 04: Acquisition of Ownership Module 05: Other Rights to Property Module 06: Land Use Control Module 07: Environmental Liability Module 08: Leases Module 09: Making Your First Real Estate Investment Module 10: How to Determine a Good Deal? Module 11: How to Write Money-Making Contracts Module 12: The Art of the Deal: Negotiations Module 13: How to Sell Your Property Module 14: Tax Module 15: Real Estate Finance Module 16: Regulation of Estate Agents Assessment Method After completing each module of the Estate Agent Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Estate Agent Online course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Estate Agent Online course is ideal for anyone looking to start a career as an estate agent or work for an estate agency. There is no experience or previous qualifications required for enrolment on this course. Requirements There are no specific requirements for this Estate Agent Online course because it does not require any advanced knowledge or skills. Career path After completing this Estate Agent Online course, you will gain in-depth knowledge about real estate and you will be able to pursue a variety of rewarding career opportunities. Certificates Certificate of completion Digital certificate - Included

Imagine embarking on a journey through our "Building Corporate Self Confidence Course," where you will master the art of self-assurance in today's competitive world. In modern times, Self Confidence is not just a trait but a crucial skill that opens doors to success in both personal and professional spheres. By learning to exude confidence through effective communication, overcoming obstacles, and fostering respectful connections, you'll enhance your daily interactions and advance your career prospects significantly. In the UK job market, employers value candidates who demonstrate strong Self Confidence, often leading to better job opportunities and higher salaries. Industries where confidence is paramount are growing steadily, with a notable increase of 15% in demand for confident professionals over the last five years alone. Enroll now to gain a competitive edge, boost your earning potential, and navigate corporate landscapes with poise and self-assurance. This course isn't just about building confidence; it's about securing your future success in today's dynamic workplace environment. Key Features: CPD Certified Building Corporate Self Confidence Course Free Certificate from Reed CIQ Approved Building Corporate Self Confidence Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Understanding Confidence Module 02: Corporate Confidence Essentials Module 03: Confidence Evaluation Module 04: Overcoming Obstacles with Confidence Module 05: Cultivating Self-Assurance Module 06: Enhancing Physical Poise Module 07: Effective Workplace Communication Module 08: Exhibiting Confidence in Professional Settings Module 09: Fostering Respectful Connections Learning Outcomes: Identify components contributing to corporate self-assurance effectively in workplaces. Understand the significance of corporate self-confidence in professional environments. Assess personal confidence levels using appropriate methodologies and tools. Apply strategies to overcome obstacles confidently in corporate scenarios. Develop techniques to enhance self-esteem and confidence in professional settings. Demonstrate confident communication and assertiveness in corporate interactions proficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Building Corporate Self Confidence 1:36:22 1: Module 01: Understanding Confidence Preview 12:22 2: Module 02: Corporate Confidence Essentials 17:57 3: Module 03: Confidence Evaluation 08:16 4: Module 04: Overcoming Obstacles with Confidence 06:12 5: Module 05: Cultivating Self-Assurance 12:07 6: Module 06: Enhancing Physical Poise 08:38 7: Module 07: Effective Workplace Communication 08:34 8: Module 08: Exhibiting Confidence in Professional Settings 14:04 9: Module 09: Fostering Respectful Connections 07:12 10: CPD Certificate - Free 01:00 Who is this course for? This Building Corporate Self Confidence course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Building Corporate Self Confidence. Moreover, this course is ideal for: Corporate professionals seeking confidence enhancement in workplace interactions. Managers aspiring to foster a culture of confidence within their teams. Graduates entering corporate environments aiming to build self-assurance. Entrepreneurs navigating corporate landscapes requiring confidence in negotiations. Individuals transitioning careers and needing to project corporate self-assurance. Requirements There are no requirements needed to enrol into this Building Corporate Self Confidence course. We welcome individuals from all backgrounds and levels of experience to enrol into this Building Corporate Self Confidence course. Career path After finishing this Building Corporate Self Confidence course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Building Corporate Self Confidence are: Business Development Manager - £40K to 70K/year. HR Consultant - £30K to 50K/year. Corporate Trainer - £25K to 45K/year. Marketing Executive - £25K to 40K/year. Project Coordinator - £25K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

When people think of buying or selling a property, the first thing that comes to mind is an Estate Agent. They are the guide who assists clients with every aspect of a sale, from property hunting to closing the deal. They also assist clients in finding their dream house, which can be a very rewarding and enjoyable profession. Our Estate Agent Course Online is designed for anyone interested in becoming an estate agent or working for an estate agency. The course begins with basic Estate Agent knowledge and gradually shares expertise knowledge. This course will provide you with a comprehensive understanding of Estate Agent, including key concepts and strategies. The advanced knowledge you will gain in this Estate Agent Diploma will be extremely valuable and will enable you to establish the meaningful career you have always desired. Learning Outcomes After completing this Estate Agent Course Online Course, learner will be able to: Understand the fundamental knowledge of estate agents Gain a thorough understanding of business planning Understand acquisition of ownership Understand other rights to property Gain a solid understanding of land use control, environmental liability and leases Understand how to make your first real estate investment Know how to determine a good deal Why Choose Estate Agent Course Online from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course Online developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. ***Other Benefits of this Estate Agent Course Online Course: Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Estate Agent Course Online course] Detailed course curriculum *** Estate Agent Course Online *** Module 01: Basic Knowledge of Estate Agents Module 02: Business Planning Module 03: Ownership of Real Estate Module 04: Acquisition of Ownership Module 05: Other Rights to Property Module 06: Land Use Control Module 07: Environmental Liability Module 08: Leases Module 09: Making Your First Real Estate Investment Module 10: How to Determine a Good Deal? Module 11: How to Write Money-Making Contracts Module 12: The Art of the Deal: Negotiations Module 13: How to Sell Your Property Module 14: Tax Module 15: Real Estate Finance Module 16: Regulation of Estate Agents Assessment Method After completing each module of the Estate Agent Course Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Estate Agent Course Online course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Estate Agent Course Online is ideal for anyone looking to start a career as an estate agent or work for an estate agency. There is no experience or previous qualifications required for enrolment on this Estate Agent Course Online course. Requirements There are no specific requirements for this Estate Agent Course Online because it does not require any advanced knowledge or skills. Career path After completing this Estate Agent Course Online course, you will gain in-depth knowledge about real estate and you will be able to pursue a variety of rewarding career opportunities Certificates Certificate of completion Digital certificate - Included

When people think of buying or selling a property, the first thing that comes to mind is an Estate Agent. They are the guide who assists clients with every aspect of a sale, from property hunting to closing the deal. They also assist clients in finding their dream house, which can be a very rewarding and enjoyable profession. Our Estate Agent is designed for anyone interested in becoming an estate agent or working for an estate agency. The course begins with basic Estate Agent knowledge and gradually shares expertise knowledge. This course will provide you with a comprehensive understanding of Estate Agent, including key concepts and strategies. The advanced knowledge you will gain in this Estate Agent Diploma will be extremely valuable and will enable you to establish the meaningful career you have always desired. Learning Outcomes After completing this Diploma in Estate Agent Course, learner will be able to: Understand the fundamental knowledge of estate agents Gain a thorough understanding of business planning Understand acquisition of ownership Understand other rights to property Gain a solid understanding of land use control, environmental liability and leases Understand how to make your first real estate investment Know how to determine a good deal Why Choose this Diploma in Diploma in Estate Agent Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Diploma in Estate Agent course. ***Other Benefits of this Diploma in Estate Agent Course: Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Diploma in Estate Agent course] Detailed course curriculum *** Diploma in Estate Agent *** Module 1: Basic Knowledge of Estate Agents Module 2: Business Planning Module 3: Ownership of Real Estate Module 4: Acquisition of Ownership Module 5: Other Rights to Property Module 6: Land Use Control Module 7: Environmental Liability Module 8: Leases Module 9: Making Your First Real Estate Investment Module 10: How to Determine a Good Deal? Module 11: How to Write Money-Making Contracts Module 12: The Art of the Deal: Negotiations Module 13: How to Sell Your Property Module 14: Tax Module 15: Real Estate Finance Module 16: Regulation of Estate Agents ------------------------------ Assessment Method After completing each module of the Diploma in Estate Agent Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Estate Agent course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Estate Agent course is ideal for anyone looking to start a career as an estate agent or work for an estate agency. There is no experience or previous qualifications required for enrolment on this Diploma in Estate Agent course. Requirements There are no specific requirements for this Diploma in Estate Agent course because it does not require any advanced knowledge or skills. Career path After completing this Diploma in Estate Agent course, you will gain in-depth knowledge about real estate and you will be able to pursue a variety of rewarding career opportunities. Certificates Certificate of completion Digital certificate - Included

When people think of buying or selling a property, the first thing that comes to mind is an Estate Agent. They are the guide who assists clients with every aspect of a sale, from property hunting to closing the deal. They also assist clients in finding their dream house, which can be a very rewarding and enjoyable profession. Our Estate Agent (Estate Agent Online Course) is designed for anyone interested in becoming an estate agent or working for an estate agency. The course begins with basic Estate Agent knowledge and gradually shares expertise knowledge. This course will provide you with a comprehensive understanding of Estate Agent, including key concepts and strategies. The advanced knowledge you will gain in this Estate Agent Diploma will be extremely valuable and will enable you to establish the meaningful career you have always desired. Learning Outcomes After completing this Estate Agent (Estate Agent Online Course) Course, learner will be able to: Understand the fundamental knowledge of estate agents Gain a thorough understanding of business planning Understand acquisition of ownership Understand other rights to property Gain a solid understanding of land use control, environmental liability and leases Understand how to make your first real estate investment Know how to determine a good deal Why Choose Estate Agent (Estate Agent Online Course) Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. ***Other Benefits of this Estate Agent Online Course: Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Estate Agent (Estate Agent Online Course) Course] *** Estate Agent (Estate Agent Online Course) *** Detailed course curriculum Module 01: Basic Knowledge of Estate Agents Module 02: Business Planning Module 03: Ownership of Real Estate Module 04: Acquisition of Ownership Module 05: Other Rights to Property Module 06: Land Use Control Module 07: Environmental Liability Module 08: Leases Module 09: Making Your First Real Estate Investment Module 10: How to Determine a Good Deal? Module 11: How to Write Money-Making Contracts Module 12: The Art of the Deal: Negotiations Module 13: How to Sell Your Property Module 14: Tax Module 15: Real Estate Finance Module 16: Regulation of Estate Agents Assessment Method After completing each module of the Estate Agent (Estate Agent Online Course) Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Estate Agent (Estate Agent Online Course) course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Estate Agent (Estate Agent Online Course) is ideal for anyone looking to start a career as an estate agent or work for an estate agency. There is no experience or previous qualifications required for enrolment on this Course. Requirements There are no specific requirements for this Estate Agent (Estate Agent Online Course) because it does not require any advanced knowledge or skills. Career path After completing this Estate Agent course, you will gain in-depth knowledge about real estate and you will be able to pursue a variety of rewarding career opportunities. Certificates Certificate of completion Digital certificate - Included

Overview Immerse yourself in the dynamic world of public relations with our meticulously designed PR: Public Relations course. This course unlocks the doors to understanding the transformative power of effective communication within an organisation. PR: Public Relation is an essential element of any successful business, with over 55,000 PR specialists in the UK working tirelessly to manage the image and reputation of their respective organisations. Our course prepares you for a rewarding career in PR: Public Relations, equipping you with the knowledge and skills to navigate this bustling industry. Discover the art of maintaining corporate relationships, explore PR tactics, delve into crisis management, and much more. Your journey to becoming a PR: Public Relations expert starts here. This PR: Public Relations course covers the following topics: Comprehend the fundamental principles and role of public relations. Understand diverse concepts and theories in public relations. Organise and manage public relations activities effectively. Apply research techniques and strategies for public relations. Gain insights into various fields of PR practices. Evaluate ethical considerations and maintain professionalism in public relations. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the PR : Public Relation course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the PR : Public Relation course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the PR : Public Relation course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This PR : Public Relation is suitable for anyone aspiring to start a career in PR : Public Relation; even if you are new to this and have no prior knowledge on PR : Public Relation, this course is going to be very easy for you to understand.  And if you are already working in the PR : Public Relation field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this PR : Public Relation course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This PR : Public Relation course has no prerequisite.  You don't need any educational qualification or experience to enrol in the PR : Public Relation course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online PR : Public Relation course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum PR : Public Relation Introduction to Public Relations 00:19:00 Concepts of Public Relations 00:20:00 Management and Organisation of Public Relations 00:19:00 Public Relations Tactics and Research 00:28:00 Major Fields of Public Relations Practice Part I 00:22:00 Major Fields of Public Relations Practice Part II 00:22:00 Social Media and PR 00:20:00 Crisis management 00:28:00 Ethics & Professionalism in Public Relations 00:14:00

Overview This Handling Objections in Sales will unlock your full potential and will show you how to excel in a career in Handling Objections in Sales. So upskill now and reach your full potential. Everything you need to get started in Handling Objections in Sales is available in this course. Learning and progressing are the hallmarks of personal development. This Handling Objections in Sales will quickly teach you the must-have skills needed to start in the relevant industry. In This Handling Objections in Sales Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Handling Objections in Sales skills to help you advance your career. Acquire a comprehensive understanding of various Handling Objections in Sales topics and tips from industry experts. Learn in-demand Handling Objections in Sales skills that are in high demand among UK employers, which will help you to kickstart your career. This Handling Objections in Sales covers everything you must know to stand against the tough competition in the Handling Objections in Sales field.  The future is truly yours to seize with this Handling Objections in Sales. Enrol today and complete the course to achieve a Handling Objections in Sales certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Handling Objections in Sales can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Handling Objections in Sales, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Handling Objections in Sales, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Handling Objections in Sales is suitable for anyone aspiring to start a career in Handling Objections in Sales; even if you are new to this and have no prior knowledge on Handling Objections in Sales, this course is going to be very easy for you to understand.  And if you are already working in the Handling Objections in Sales field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Handling Objections in Sales is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Handling Objections in Sales has no prerequisite.  You don't need any educational qualification or experience to enrol in the Handling Objections in Sales. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Handling Objections in Sales. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Introduction Introduction 00:02:00 Action Plan Introduction 00:02:00 Opening Handling 00:02:00 Section 02: Handing Objection The Power of Objection 00:02:00 Easy Objections 00:02:00 The Power of Feel, Felt, Found 00:02:00 Difficult Objection 00:04:00 The Power of Objection 00:02:00 Practice 00:02:00 Handling Objections Exercise 00:02:00 Using Objections to Progress the Sale 00:06:00 Handling Objections 00:02:00 Handling Objections Cartoon Story 00:12:00 Celebrity Moment Handling Objections 00:02:00 Section 03: Closing the Sale Closing Part 01 00:03:00 Closing Part 02 00:02:00 Closing Part 03 00:05:00 Closing Part 04 00:01:00 Closing Part 05 00:01:00 Closing Part 06 00:01:00 Closing Part 07 00:01:00 Closing Part 08 00:02:00 Resources 00:00:00 Section 04: Action Plan Review Action Plan Review 00:04:00 Action Planning template 00:05:00

Business Communication Skills: Communicating effectively in the workplace   Course Description   Course Description Poor communication and presentation of business information breeds poor decisions. We may be masters of the spreadsheet and wizards with a project plan, but we are not always brilliant at communicating or presenting the results of our work Management meetings can, sometimes, be tedious and uninspiring, where managers compete for excuses to avoid attending! A good manager is someone who understands performance and can present information in a way that enables others to understand what the issues are and make correct decisions. A good manager can cut through the fog of numbers to make a clear point and assist others to make effective decisions. In “Business Communication Skills” we present tools and structures that will help you plan and deliver your message effectively and facilitate group meetings to achieve a useful outcome. Topics covered include the principles of good communication; planning your communication; structuring your message; and facilitating business meetings, including online meetings. We hope you enjoy it.   Key Learning Participants in this course will learn: The principles of effective communication Planning your communication – message, audience, medium, structure, call to action. How to structure your communication Language patterns to help get your message across How to facilitate Business Meetings The Skills of a good facilitator The rules for a well-structured meeting Planning your meeting agenda How to facilitate an online meeting What to look for when facilitating a session Tools you can use in facilitation. Evaluating your Facilitation   Curriculum L1 Effective Communication L2 Planning your Communication 1 L3 Planning your Communication 2 L4 Planning your Communication 3 L5 Exercise: Stakeholder Analysis L6 Facilitating Business Meetings L7 Planning your Meeting Agenda L8 As a facilitator what should I look for? L9 Tools you can use in facilitation L10 Facilitation Tools L11 Exercise: Planning your Agenda Resource: Tools to help you communicate and facilitate     Pre-Course Requirements None     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Telephone etiquette will help you to learn how to interact with clients and make sure the conversation goes smoothly. Improve your phone skills today.