879 Negotiation Skills courses

***24 Hour Limited Time Flash Sale*** Strategic Public Relations (PR) Planning Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Ever wondered how brands build their reputation, manage crises, and engage with their audiences? In the UK 84% of consumers trust information from PR professionals and the public relations industry is worth a staggering £13.4 billion. If you're looking to tap into this growing field and shape public perception, then this Strategic Public Relations Planning bundle is your key. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Strategic Public Relations Planning Course bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in the Strategic Public Relations Planning Course Online Training, you'll receive 20 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Strategic Public Relations Planning Course Career Bundle: Course 01: Strategic Public Relations (PR) Planning Course 02: Media and Public Relations Diploma Course 03: Branding Fundamentals for New Business Course 04:Branding Your Business - A Beginner Blueprint Course 05: Strategic Business Management Course 06: Strategic Marketing & Planning Course 07: Creating and Branding with Canva for Beginners Course 08: Diploma in Personal Branding Course 09: Networking Skills for Personal Success Course 10: Negotiation Skills Certificate Course 11: Smart Goal Setting Course 12: Effective Methods of Public Speaking and Presentation Skills Course 13: Business Analysis Course 14: Level 3 Diploma in Business Etiquette Course 15: Workplace Professionalism Course 16: Stakeholder Management Course 17: Effective Communication Skills Course Course 18: Complete Quality Management Course 19: Customer Service Essential Skills Diploma Course 20: Customer Relationship Management With Strategic Public Relations Planning Course, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Bundle Course today and take the first step towards achieving your goals and dreams. Why Choose Our Bundle? Get a Free CPD Accredited Certificate upon completion the Bundle Get a free student ID card with the Bundle Get instant access to this Bundle course. Learn from anywhere in the world This Bundle is affordable and simple to understand. This Bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to this Bundle course materials The Strategic Public Relations (PR) Planning comes with 24/7 tutor support Start your learning journey straightaway with our Strategic Public Relations (PR) Planning Course Training! The Strategic Public Relations (PR) Planning Course premium bundle consists of 20 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Strategic Public Relations (PR) Planning Course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Strategic Public Relations (PR) Planning You have to complete the assignment given at the end of the Strategic Public Relations (PR) Planning Course. After passing the Strategic Public Relations (PR) Planning Course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Strategic Public Relations (PR) Planning bundle is ideal for: Students seeking mastery in Strategic Public Relations (PR) Planning Course Professionals seeking to enhance Strategic Public Relations (PR) Planning Course skills Individuals looking for a Strategic Public Relations (PR) Planning Course-related career. Anyone passionate about Strategic Public Relations (PR) Planning Course Requirements This Strategic Public Relations (PR) Planning Course doesn't require prior experience and is suitable for diverse learners. Career path This Strategic Public Relations (PR) Planning Course bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Level 4 Diploma in Business and Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 4 Diploma in Business and Management Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 4 Diploma in Business and Management bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 4 Diploma in Business and Management Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 4 Diploma in Business and Management Career Bundle: Course 01: Level 4 Diploma in Business and Management Course 02: Business Law: Applied Fundamentals Course 03: WORKPLACE TEAM NETWORKING DIPLOMA Course 04: Finance and Budgeting Diploma Course 05: Financial Management Course 06: Sales & Negotiation Skills Course 07: Accounting and Finance Course 08: Intermediate Economics Level 6 Course 09: International Business Principles Course 10: ENTREPRENEURSHIP Course 11: HR Management Diploma Course 12: Project Management Course Course 13: Office Administration & Skills Diploma Course 14: Team Building & Management Diploma Course 15: Strategic Business Management Course 16: Strategic Marketing & Planning Course 17: Ultimate Social Media Marketing course Course 18: Supply Chain Management Course 19: Customer Service Training Course 20: Conflict Management Training Course 21: Workplace Stress Management Diploma Course 22: Business Etiquette and Professional Behavior Course 23: Confidence Building & Assertiveness Course 24: Time Management Course 25: Compliance and Risk Management With a Level 4 Diploma in Business and Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Level 4 Diploma in Business and Management today and take the first step towards achieving your goals and dreams. Why buy this Level 4 Diploma in Business and Management? Free CPD Accredited Certificate upon completion of Level 4 Diploma in Business and Management Get a free student ID card with Level 4 Diploma in Business and Management Lifetime access to the Level 4 Diploma in Business and Management course materials Get instant access to this Level 4 Diploma in Business and Management course Learn Level 4 Diploma in Business and Management from anywhere in the world 24/7 tutor support with the Level 4 Diploma in Business and Management course. Start your learning journey straightaway with our Level 4 Diploma in Business and Management Training! Level 4 Diploma in Business and Management premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 4 Diploma in Business and Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 4 Diploma in Business and Management course. After passing the Level 4 Diploma in Business and Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Level 4 Diploma in Business and Management doesn't require prior experience and is suitable for diverse learners. Career path This Level 4 Diploma in Business and Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Employment Law Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Employment Law Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Employment Law Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Employment Law Level 5 Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Employment Law Level 5 Diploma Career Bundle: Course 01: Employment Law Level 5 Diploma Course 02: Level 7 Diploma in Human Resource Management Course 03: HR Assistant Course 04: Complete Guide to HR Systems Course 05: Recruitment Resourcing Course 06: Strategies & Skills for Recruitment Course 07: Recruitment and Virtual Interview Course 08: Diploma in Employee Management Course 09: Key Performance Indicators Professional Course 10: Agile Project Management Course 11: Office Administration & Skills Diploma Course 12: Team Building & Management Diploma Course 13: GDPR Course 14: HR and Payroll Masterclass Course 15: Xero Accounting - Complete Training Course 16: Negotiation Skills Certificate Course 17: Workplace Productivity Course Course 18: Diploma in Performance Management Course 19: Workplace Communication Management Course 20: Workplace Performance Management Course 21: Corporate Social Responsibility (CSR) Course 22: Cross-Cultural Awareness Training Course 23: Conflict Resolution Course 24: Workplace Confidentiality Course 25: Corporate Risk And Crisis Management With Employment Law Level 5 Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Employment Law Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Employment Law Level 5 Diploma? Free CPD Accredited Certificate upon completion of Employment Law Level 5 Diploma Get a free student ID card with Employment Law Level 5 Diploma Lifetime access to the Employment Law Level 5 Diploma course materials Get instant access to this Employment Law Level 5 Diploma course Learn Employment Law Level 5 Diploma from anywhere in the world 24/7 tutor support with the Employment Law Level 5 Diploma course. Start your learning journey straightaway with our Employment Law Level 5 Diploma Training! Employment Law Level 5 Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Employment Law Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Employment Law Level 5 Diploma course. After passing the Employment Law Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Employment Law Level 5 Diploma course is ideal for: Students seeking mastery in Employment Law Professionals seeking to enhance Employment Law skills Individuals looking for a Employment Law related career. Anyone passionate about Employment Law Requirements This Employment Law Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Employment Law Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** UK Payroll Training for HR Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive UK Payroll Training for HR Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our UK Payroll Training for HR bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in UK Payroll Training for HR Online Training, you'll receive 50 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this UK Payroll Training for HR Career Bundle: Course 01: Payroll: Payroll Management Course 02: Sage Payroll Training Course 03: Xero Accounting & Bookkeeping Course Course 04: Xero Advisor Course 05: Quickbooks Bookkeeping Course 06: Level 3 Certificate in Principles of Human Resource (HR) Practice Course 07: Key Performance Indicators Professional Course 08: Admin, Secretarial & PA Course 09: Office Administration & Skills Diploma Course 10: HR Training: Handling Violence in Workplace Course 11: Sexual Harassment in the Workplace Course 12: Strategies & Skills for Recruitment Course 13: Diploma In UK Employment Law Course 14: Commercial Law Course 15: Business Law: Applied Fundamentals Course 16: Business Administration Course 17: Anti-Money Laundering (AML) Course 18: Corporate Risk And Crisis Management Course 19: Accountancy at QLS Level 5 Diploma Course 20: Managerial Accounting Training Course 21: Applied Accounting Course: Mastering Financial Management Course 22: Accounts Payable Clerk Training Course 23: Making Budget & Forecast Course 24: Cost Control Process and Management Course 25: Tax Accounting Diploma Course 26: Introduction to VAT Online Training Course 27: Corporate Finance: Working Capital Management Course 28: Level 4 Diploma Accounting and Business Finance Course 29: Finance Assistant Training: Level 1 & 2 Certification Course 30: Understanding Financial Statements and Analysis Course 31: Financial Accounting Course 32: Financial Modelling for Decision Making and Business plan Course 33: Financial Analysis for Finance Reports Course 34: Excel for Bookkeeping Course 35: Bookkeeping Tool : Google Sheets Course 36: Financial Modelling Using Excel Course 37: Microsoft Excel Complete Course Course 38: Ultimate Microsoft Excel For Business Bootcamp Course 39: Excel Data Analysis Course 40: Craft Excel Pivot Tables for Data Reporting Course 41: Microsoft Excel Training: Depreciation Accounting Course 42: Google Data Studio: Data Analytics Course 43: SAP S4HANA Controlling - Cost Centre Accounting Course 44: SAP Controlling (CO) - Product Costing S4HANA Course 45: Finance: Financial Risk Management Course 46: Leadership & Management Course 47: Decision-Making in High-Stress Situations Course 48: Negotiation Skills Certificate Course 49: Document Control Course 50: Workplace Confidentiality With UK Payroll Training for HR, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in UK Payroll Training for HR today and take the first step towards achieving your goals and dreams. Why buy this UK Payroll Training for HR? Free CPD Accredited Certificate upon completion of UK Payroll Training for HR Get a free student ID card with UK Payroll Training for HR Lifetime access to the UK Payroll Training for HR course materials Get instant access to this UK Payroll Training for HR course Learn UK Payroll Training for HR from anywhere in the world 24/7 tutor support with the UK Payroll Training for HR course. Start your learning journey straightaway with our UK Payroll Training for HR Training! UK Payroll Training for HR premium bundle consists of 50 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of UK Payroll Training for HR is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the UK Payroll Training for HR course. After passing the UK Payroll Training for HR exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 500 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This UK Payroll Training for HR course is ideal for: Students seeking mastery in UK Payroll Training for HR Professionals seeking to enhance UK Payroll Training for HR skills Individuals looking for a UK Payroll Training for HR-related career. Anyone passionate about UK Payroll Training for HR Requirements This UK Payroll Training for HR doesn't require prior experience and is suitable for diverse learners. Career path This UK Payroll Training for HR bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Boost Your Career By Enrolling In This Estate Agent & Property Laws Bundle To Overcome Your Challenges! 5 in 1 Estate Agent & Property Laws Bundle Improve your knowledge and enhance your skills to succeed with this Estate Agent & Property Laws bundle. This Estate Agent & Property Laws bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Estate Agent & Property Laws Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Estate Agent Diploma Level 3 - CPD Certified Course 02: Property Law and Taxation Course 03: Property Management Course 04: Real Estate Investor Training Course 05: Negotiation Skills Certificate All the courses under this Estate Agent & Property Laws bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Estate Agent & Property Laws bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Estate Agent & Property Laws bundle, you can achieve your dreams and train for your ideal career. This Estate Agent & Property Laws bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Estate Agent & Property Laws? All-in-one package of 5 premium courses' Estate Agent & Property Laws bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Estate Agent & Property Laws Bundle 24/7 Tutor Support available with this Estate Agent & Property Laws Bundle Start your learning journey straightaway! This Estate Agent & Property Laws's curriculum has been designed by Estate Agent & Property Laws experts with years of Estate Agent & Property Laws experience behind them. The Estate Agent & Property Laws course is extremely dynamic and well-paced to help you understand Estate Agent & Property Laws with ease. You'll discover how to master the Estate Agent & Property Laws skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Estate Agent & Property Laws bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Estate Agent & Property Laws bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Estate Agent & Property Laws bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

Professional Telephone Etiquette Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone-Etiquette course, you will develop better telephone communication skills. This Telephone-Etiquette course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Main Course: Telephone Etiquette Free Courses: Course 01: Communication Skills Course 02: Level 5 Negotiation Skills [ Note: Free PDF certificate as soon as completing the Telephone Etiquette course] Professional Telephone Etiquette Course Curriculum of the Telephone Etiquette Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Etiquette After completing each module of the Telephone Etiquette Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Etiquette After completing the MCQ/Assignment assessment for this Telephone Etiquette course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Professional Telephone Etiquette This Telephone Etiquette course is ideal for those who want to develop their telephone skills. Requirements Professional Telephone Etiquette There are no specific requirements for this Telephone Etiquette Course because it does not require any advanced knowledge or skills. Career path Professional Telephone Etiquette After completing this Telephone Etiquette course, you may be able to pursue a variety of promising career opportunities.

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

***24 Hour Limited Time Flash Sale*** Business Management at QLS Level 7 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Business Management at QLS Level 7 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Business Management at QLS Level 7 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Business Management at QLS Level 7 Diploma Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Business Management at QLS Level 7 Diploma Career Bundle: Course 01: Business Management at QLS Level 7 Diploma Course 02: Strategic Business Management Course 03: Entrepreneurship: Launch Your Business in 3 Months Course 04: Entrepreneurship & Innovation Management Course 05: Logistics Management Course 06: Product Management Course 07: Supply Chain Management Course 08: Material Management Course 09: Inventory Management Course 10: Operations and Warehouse Management with Transport Management Course 11: Business Improvement Course 12: Business Intelligence Analyst Course 13: Google Data Studio: Data Analytics Course 14: International Business Principles Course 15: Introduction to Business Analysis Course 16: Financial Management Course 17: Financial Ratio Analysis for Business Decisions Course 18: Capital Budgeting & Investment Decision Rules Course 19: Payroll Administrator Training Course 20: Certificate in Purchasing and Procurement Course 21: Making Budget & Forecast Course 22: Strategic Marketing & Planning Course 23: HR Management Diploma Course 24: SAP S4HANA Controlling - Cost Center Accounting Course 25: SAP Controlling (CO) - Product Costing S4HANA Course 26: LEADERSHIP AND MANAGEMENT AT QLS LEVEL 5 Course 27: Negotiation Skills Certificate Course 28: Business Training: Communication Skills Course 29: Project Risk Management Course 30: Corporate Risk And Crisis Management With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Business Management at QLS Level 7 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Business Management at QLS Level 7 Diploma course materials Get instant access to this Business Management at QLS Level 7 Diploma course Learn Business Management at QLS Level 7 Diploma from anywhere in the world 24/7 tutor support with the Business Management at QLS Level 7 Diploma course. Start your learning journey straightaway with our Business Management at QLS Level 7 Diploma Training! Business Management at QLS Level 7 Diploma premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Business Management at QLS Level 7 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Business Management at QLS Level 7 Diploma course. After passing the Business Management at QLS Level 7 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Management at QLS Level 7 Diploma course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Business Management at QLS Level 7 Diploma skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Business Management at QLS Level 7 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Business Management at QLS Level 7 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital certificate Digital certificate - Included