Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary
Unleash your financial and real estate potential with our superior Real Estate & Financial Modeling bundle! Consisting of 25 meticulously designed courses, this comprehensive package offers you the opportunity to unlock a wealth of knowledge that spans across vital topics like property law, financial management, real estate investment, and much more. Regardless of your current experience level, these courses can elevate your understanding to new heights. Explore insightful and up-to-date content, all distilled from a vast array of theoretical sources. The course bundle includes not only a deep dive into core subjects such as financial modeling and property management but also essential soft skills, like negotiation and time management. In a competitive world where knowledge is the ultimate power, our bundle is the key to unlock your success. The real estate market and financial sector await your enhanced expertise and strategic mindset. Make the smart investment today with the Real Estate & Financial Modeling bundle. We proudly offer 25 courses within the Real Estate & Financial Modeling bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Estate Agent Diploma Level 3 - CPD Certified Course 02: Real Estate Investor Training Course 03: Financial Modeling Using Excel Course 04: Financial Analysis Course Course 05: Investment Course 06: Anti-Money Laundering (AML) Course 07: Property Law and Taxation Course 08: Social Housing Management Course 09: Property Manager Course 10: Property Marketing Skill Course 11: Land Management Course 12: Real Estate: Time Management & Productivity Training Course 13: Financial Management Course 14: Sales in High Price Course 15: Growth Mindset for Success Course 16: Customer service Course 17: Diploma of Real Estate (Online) Course 18: Mortgage Adviser Course Course 19: Legal Advisor Training Course Course 20: Property Management Course 21: Commercial Law Course 22: Residential Property Sales Training Course Course 23: Business Etiquette and Professional Behavior Course 24: Negotiation Skills Certificate Course 25: Time Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes: Grasp the complexities of real estate and property law. Understand financial modeling and investment techniques. Develop skills in property management and marketing. Gain knowledge on commercial law and anti-money laundering procedures. Enhance your customer service and negotiation abilities. Master time management, productivity training, and growth mindset for success. Delve into topics like social housing management and residential property sales. This comprehensive collection of 25 individual courses equips you with a profound theoretical understanding of the dynamics of real estate and financial markets. This journey takes you on a detailed exploration of complex subjects such as property law and taxation, enabling you to comprehend the legal frameworks that govern the real estate landscape. Moreover, the intricacies of financial analysis and investment are dissected, offering you insights into the mechanisms that drive financial success and stability. Beyond hard skills, the bundle places a strong emphasis on cultivating essential soft skills. Courses on negotiation skills, business etiquette, professional behaviour, and time management are woven into the program, aiming to round off your learning experience with invaluable, transferrable abilities that can set you apart in any professional environment. The Real Estate & Financial Modeling bundle is thoughtfully designed to adapt to your learning rhythm. Whether you're a fast learner eager to dive headfirst into new topics or prefer a more gradual pace, this collection caters to your individual needs. Offering an empowering, intellectual journey, this bundle is committed to fostering both personal and professional growth, success, and ultimately, excellence. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in gaining theoretical knowledge in real estate and finance. Aspiring real estate professionals desiring a strong foundation in their chosen field. Current professionals seeking to enhance their knowledge and skill-set. Anyone wishing to understand the financial and legal aspects of property management. Career path Estate Agent: (£25,000 - £60,000 per annum) Financial Analyst: (£30,000 - £60,000 per annum) Investment Consultant: (£35,000 - £80,000 per annum) Property Manager: (£20,000 - £45,000 per annum) Mortgage Adviser: (£25,000 - £70,000 per annum) Legal Advisor in Real Estate: (£40,000 - £90,000 per annum) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Master Conflict Management: Navigate Challenges Like a Pro! ð Are you tired of navigating through conflicts without a compass? Do you wish you could turn tense situations into opportunities for growth and collaboration? Look no further! Welcome to our comprehensive Conflict Management course, where you'll learn the essential skills to tackle conflicts head-on and emerge victorious! Why Conflict Management Matters In today's fast-paced world, conflicts are inevitable. Whether it's in the workplace, within your family, or among friends, knowing how to manage conflicts effectively is a crucial skill. Conflict resolution isn't just about finding a compromise; it's about fostering understanding, building relationships, and driving positive change. Our Conflict Management course equips you with the tools, strategies, and mindset needed to transform conflicts into constructive outcomes. From communication techniques to negotiation tactics, you'll gain the confidence to navigate even the most challenging situations with grace and poise. What You'll Learn ð Understanding Conflict: Explore the root causes of conflicts and gain insights into human behavior and psychology. ð£ï¸ Effective Communication: Master the art of active listening, assertive communication, and non-verbal cues to foster meaningful dialogue. ï¸ Negotiation Skills: Learn proven negotiation strategies to reach win-win solutions and build mutually beneficial relationships. ð ï¸ Conflict Resolution Techniques: Acquire practical techniques for resolving conflicts, managing emotions, and finding common ground. ð¤ Building Trust and Collaboration: Cultivate trust, empathy, and teamwork to turn conflicts into opportunities for growth and innovation. Who is this for? Our Conflict Management course is perfect for professionals, leaders, managers, and individuals seeking to enhance their interpersonal skills and become adept at handling conflicts in any setting. Whether you're a seasoned executive, an aspiring entrepreneur, or someone navigating personal relationships, this course offers invaluable insights and practical strategies for success. Career Path The skills you'll gain from our Conflict Management course are not only applicable in your personal life but also highly sought-after in the professional arena. Here are just a few career paths where conflict management expertise can make a significant impact: ð¢ Business and Management: Excel as a leader, manager, or team member by fostering a culture of collaboration and conflict resolution within your organization. ð¼ Human Resources: Serve as a trusted mediator and advisor, helping employees navigate conflicts and fostering a positive work environment. ð International Relations: Navigate cultural differences and diplomatic challenges with finesse, promoting peace and understanding on a global scale. ð Education and Counseling: Support students, clients, and communities by facilitating constructive dialogue and resolving conflicts in educational and counseling settings. Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Conflict Management course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your journey or looking to enhance your existing skills, you'll find valuable insights and practical techniques to help you succeed. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, we recommend dedicating sufficient time to fully absorb the content and engage with the exercises and activities provided. Rest assured, our flexible learning platform allows you to progress at your own pace, ensuring a rewarding and enriching learning experience. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Conflict Management course, you will receive a certificate acknowledging your achievement. This certificate serves as a testament to your commitment to personal and professional development, showcasing your newfound skills and expertise to employers, colleagues, and peers. Enroll Today and Transform Conflicts into Opportunities! Don't let conflicts hold you back from achieving your goals and aspirations. Take charge of your destiny and embark on a transformative journey with our Conflict Management course. Enroll today and unlock the power of effective communication, negotiation, and conflict resolution. Together, let's turn conflicts into stepping stones towards success! Ready to Get Started? Join Now! ð Course Curriculum Module 1_ Understanding Conflict Understanding Conflict 00:00 Module 2_ Communication and Conflict Communication and Conflict 00:00 Module 3_ Conflict Styles Conflict Styles 00:00 Module 4_ Problem-Solving and Decision Making Problem-Solving and Decision Making 00:00 Module 5_ Negotiation Skills Negotiation Skills 00:00 Module 6_ Mediation and Third-Party Intervention Mediation and Third-Party Intervention 00:00 Module 7_ Managing Emotions in Conflict Managing Emotions in Conflict 00:00 Module 8_ Team Conflict Team Conflict 00:00 Module 9_ Organizational Conflict Organizational Conflict 00:00 Module 10_ Conflict Resolution in Action Conflict Resolution in Action 00:00
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you interested in a career in the thriving UK real estate industry? Look no further than our Residential Property Sales course bundle! This comprehensive package of 11 courses covers all aspects of real estate sales, letting, property management, and construction, providing you with the skills and knowledge needed to succeed in a variety of roles. The first course is QLS-endorsed and comes with a QLS hardcopy certificate, which is essential for demonstrating your expertise to potential employers. The remaining 10 courses are CPD-QS accredited, ensuring that you receive the most up-to-date and relevant training available. Throughout the courses, you will learn how to identify, evaluate, and market residential properties, negotiate deals, manage contracts, and provide excellent customer service. You'll also gain valuable insights into construction industry schemes, letting and property management, and contracts law in the UK. Investing in this course bundle is a smart choice for anyone looking to break into the real estate industry or advance their existing career. With a wealth of information at your fingertips, you'll be prepared to tackle any challenge that comes your way. Enrol now! This Residential Property Sales Bundle Package includes: Course 01: Diploma in Residential Property Sales at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Diploma in Basic Real Estate Agents Training at QLS Level 5 Course 02: Real Estate Investor Training Course 03: UK Property Development & Law Course Course 04: Contracts Law UK Course 05: Diploma in Construction Industry Scheme (CIS) Course 06: Letting Agent & Property Management Training Course 07: Negotiation Skills Certificate Course 08: Level 3 Diploma in Customer Service Course 09: Developing Interpersonal Skills Course Course 10: Diploma in Business Proposal Writing Why Prefer This Residential Property Sales Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Residential Property Sales bundle courses, you will be able to learn: Understand the basics of real estate sales, letting, and property management Evaluate the market value of residential properties Use negotiation skills to close deals effectively Manage contracts and understand UK contract law Develop excellent customer service skills Understand construction industry schemes and regulations Write effective business proposals ***Curriculum breakdown of Residential Property Sales*** Module 01: Introduction to Residential Property Sales Module 02: Valuation of Real Estate Module 03: Law Relating to Residential Property Sales Module 04: Residential Agency Module 05: Finances Involved in Buying and Selling Property Module 06: Property Appraisal and Basic Building Construction and Defects Module 07: Records and Systems Module 08: UK Tax on Property How is the Residential Property Sales Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Residential Property Sales course bundle is ideal for: Anyone looking to break into the UK real estate industry Existing real estate professionals looking to advance their careers Construction industry professionals looking to broaden their skillset Business owners or entrepreneurs interested in property investment Anyone interested in improving their negotiation, customer service, or proposal writing skills Career path This bundle will give you an edge in various professions, such as: Real Estate Salesperson - Average UK Salary £26k-£60k Property Manager - Average UK Salary £25k-£40k Letting Agent - Average UK Salary £18k-£28k Construction Manager - Average UK Salary £33k-£68k Proposal Writer - Average UK Salary £27k-£41k Customer Service Manager - Average UK Salary £28k-£44k Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Residential Property Sales at QLS Level 4 Hard copy certificate - Included
Follow your dreams by enrolling on the Sales Negotiation and Self Development course today and develop the experience, skills and knowledge you need to enhance your professional development. Sales Negotiation and Self Development will help you arm yourself with the qualities you need to work towards your dream job. Study the Sales Negotiation and Self Development training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Sales Negotiation and Self Development course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Sales Negotiation and Self Development course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Sales Negotiation and Self Development course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Sales Negotiation and Self Development course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Sales Negotiation and Self Development course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Sales Negotiation and Self Development course. The Sales Negotiation and Self Development course is designed by industry experts and is tailored to help you learn new skills with ease. The Sales Negotiation and Self Development is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Sales Negotiation and Self Development when it suits you. Access the Sales Negotiation and Self Development course modules from any internet-enabled device, including computers, tablets, and smartphones. The Sales Negotiation and Self Development course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Sales Negotiation and Self Development now and start learning instantly! What You Get Out Of Studying Sales Negotiation and Self Development With Janets: Receive a digital Certificate upon successful completion of the Sales Negotiation and Self Development course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description: The Sales Negotiation and Self Development training course is delivered through Janets' online learning platform. Access the Sales Negotiation and Self Development content from any internet-enabled device whenever or wherever you want to. The Sales Negotiation and Self Development course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Sales Negotiation and Self Development course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Sales Negotiation and Self Development course. After successfully passing the Sales Negotiation and Self Development course exam, you will be able to apply for a CPD-accredited certificate as proof of your Sales Negotiation and Self Development qualification. Certification All students who successfully complete the Sales Negotiation and Self Development course can instantly download their digital certificate. You can also purchase a hard copy of the Sales Negotiation and Self Development course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Sales Negotiation and Self Development is ideal for those who already work in this sector or are an aspiring professional. This Sales Negotiation and Self Development course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Sales Negotiation and Self Development is open to all students and has no formal entry requirements. To study the Sales Negotiation and Self Development course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Sales Negotiation and Self Development is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Sales Negotiation and Self Development and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Get ready to boost your career with our Mini MBA Diploma - Level 4! This comprehensive course bundle consists of 11 courses, including Business Administration, Project Management for Managers, and Financial Analysis for Finance Reports. The first course is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free upon completion. The remaining 10 courses are CPD-QS accredited and relevant to today's job market. Through this Mini MBA Diploma, you'll learn how to develop essential business skills and acquire the knowledge necessary to succeed in various professions. With job demand increasing for professionals with MBA qualifications, this course will provide you with a competitive edge. Enrol in our Mini MBA Diploma - Level 4 today and gain the knowledge and skills needed to succeed in today's competitive business world. This Mini MBA Diploma - Level 4 Bundle Package includes: Course 01: Diploma in Mini MBA at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Business Administration Course 02: Project Management for Managers Course 03: HR (Human Resources) at QLS Level 7 Course 04: Financial Analysis for Finance Reports Course 05: Marketing Course Course 06: Compliance Management Course Course 07: Diploma in Meeting Management Course 08: Leadership Skills Course Course 09: Negotiation Skills Certificate Course 10: Document Control Why Prefer This Mini MBA Diploma - Level 4 Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Mini MBA Diploma - Level 4 bundle course, you will be able to learn: Develop a comprehensive understanding of business administration and management principles. Acquire project management skills and learn how to lead teams to success. Understand HR practices and learn to manage employees effectively. Learn how to analyse financial data and create accurate reports. Gain a thorough understanding of marketing strategies and tactics. Learn to manage compliance and reduce organisational risk. Develop meeting management and negotiation skills. ***Curriculum breakdown of Mini MBA*** Module 01: Appreciating the Mini MBA Module 02: The Foundations of Business Module 03: Understanding Business Law Module 04: Competitive Business Strategies Module 05: Departments in Business Module 06: Planning the Right Strategy for Business Module 07: Managing Human Resources in Business Module 08: Economics Influences on Business Module 09: Business Accounting Module 10: Finance in Business Module 11: Business Marketing Module 12: Advertising and Promotion Module 13: The Art of Negotiation Module 14: Communication and Presentation Module 15: Organisational Behaviour in Business Module 16: Building Teams in Business Module 17: Business Leadership Module 18: Operations Management Module 19: The Importance of Risk Management Module 20: Project Management Module 21: Quantitative Research and Analysis Module 22: Qualitative Research and Analysis Module 23: Becoming an Entrepreneur Module 24: Corporate Social Responsibility (CSR) Module 25: Avoiding Management Mistakes How is the Mini MBA Diploma - Level 4Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Mini MBA Diploma - Level 4 is ideal for: Professionals seeking to advance their careers in various business sectors. Entrepreneurs looking to enhance their business skills and knowledge. Graduates seeking to enter the workforce with relevant qualifications. Managers and team leaders seeking to improve their leadership skills. Anyone interested in learning about the latest trends and practices in business administration. Career path This bundle will give you edges in various professions, such as: Business Development Manager - £42,000 per year Marketing Manager - £45,000 per year HR Manager - £50,000 per year Compliance Officer - £35,000 per year Financial Analyst - £42,000 per year Project Manager - £47,000 per year Meeting Planner - £30,000 per year Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Mini MBA at QLS Level 4 Hard copy certificate - Included
The Sales Negotiation Training Course is designed to equip learners with the skills to negotiate, influence and communicate effectively in a business setting. Through this course, learners will develop their emotional intelligence, master the art of persuasion, and learn techniques for creating win-win solutions. This course is ideal for sales professionals and business owners who wish to develop the practical skills and knowledge to secure trust and commitment from their clients and customers. Learning Objectives: Develop the skills to communicate effectively with your clients Discover a wide range of sales techniques and strategies for negotiating Understand the universal laws of success and how they can be applied in business Build your emotional intelligence with our practical training exercises Who is this Retail Assistant Training Course for? Sales Negotiation Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:04:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Office administration is a vital component of any business, and having the right skills and training can make a significant difference to your career prospects. Our Office Admin Skill Training course bundle is designed to provide you with the knowledge and expertise required to excel in this field. The first course in the bundle is QLS-endorsed, and you will receive a QLS hardcopy certificate for free with it. This certificate demonstrates to employers that you have undertaken a course that meets the highest standards of quality, and it can enhance your chances of securing employment. The remaining ten courses in the bundle are CPD-QS accredited, ensuring that they are relevant and up-to-date with the latest developments in the field. With this training, you will learn how to manage meetings, develop organisational skills, improve your communication, and much more. These courses will help you to enhance your existing skills, gain new ones, and boost your career prospects. If you are looking to increase your job demand and learn valuable skills that are highly sought-after by employers, then this course bundle is the perfect choice for you. With the Office Admin Skill Training course, you will learn how to perform essential office tasks with ease, develop your leadership skills, and improve your negotiation abilities. This Office Admin Skill Training Bundle Package includes: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Executive and Personal Assistant Training Course Course 02: Minute Taking Course 03: Diploma in Meeting Management Course 04: Strategic Planning Process Course 05: Organisational Skills Course for Administrator Course 06: Leadership Skills Course Course 07: Negotiation Skills Certificate Course 08: Document Control Course 09: GDPR Training Course 10: Communication Skills Masterclass Why Prefer This Office Admin Skill Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Office Admin Skill Training bundle courses, you will be able to learn: Develop organisational skills that will enable you to manage your workload effectively Improve your communication skills to enhance your ability to work with colleagues and clients Learn how to manage meetings and take minutes efficiently Develop your leadership skills to become a more effective manager Understand the strategic planning process and how to use it to achieve your goals Gain an understanding of GDPR regulations and how to implement them in your workplace Learn negotiation skills that will enable you to achieve better outcomes in business discussions ***Curriculum breakdown of Office Admin and Reception Skills*** Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel How is the Office Admin Skill Training Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Admin Skill Training course is ideal for anyone who is looking to improve their skills in office administration, or who is seeking to enter this field. Here are some examples of people who could benefit from this course: Individuals looking to enhance their job prospects in office administration People who are new to the field and wish to learn essential skills Business owners who want to develop their administrative skills Anyone who wants to gain a better understanding of office administration best practices Those seeking to upskill in a related profession Career path This bundle will give you an edge in various professions, such as: Office Administrator: £21,000 - £25,000 per year Personal Assistant: £22,000 - £35,000 per year Meeting Planner: £28,000 - £40,000 per year HR Coordinator: £22,000 - £30,000 per year Enrol in the Office Admin Skill Training course bundle today and take the first step towards advancing your career in this exciting field! Certificates Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.
"Answering a call isn't just about picking up the phone, it's about creating an experience. Enhance your communication and negotiation skills, and master the art of dealing with challenging clients. Learn the art of handling customers professionally. Our Call Centre Training is here to help you develop the necessary communication, negotiation and technology skills. With this course, you'll be equipped to handle even the toughest clients with ease. This Call Centre Training is designed for individuals interested in pursuing a career in customer service, particularly in call centres. Whether you are a new entrant to the industry or seeking to enhance your skills, our course will help you develop the necessary skills for success in this field. Learning Outcomes: Understand the fundamentals of Call Centre operations and metrics. Develop key traits required to excel as a Call Centre agent. Enhance communication and negotiation skills to manage client expectations. Identify customer needs and maintain a healthy agent-customer relationship. Learn telephone etiquettes and best practices for professional conduct. Gain knowledge about emerging technologies and trends in the Call Centre industry. In the current competitive market, Call Centres play a crucial role in Recruitment. The Call Centre Training course provides an in-depth understanding of call centre operations and metrics, customer relationship management, and essential communication skills. The course modules cover key aspects such as telephone etiquettes, negotiation techniques, and managing difficult clients, empowering you with the right tools to provide exceptional customer service. Throughout the course, you'll learn about the various call centre metrics, industry trends, and the impact of emerging technologies on the industry. You'll also learn about the best practices and standards for professional conduct in a Call Centre environment. Upon completion, you'll have a solid foundation in call centre operations, making you an expert in this sector. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to enter the industry. Call Centre agents and managers seeking to enhance their skills and knowledge. Professionals looking to understand Call Centre operations and customer relationship management. Anyone interested in understanding the fundamentals of Call Centre management. Career path Call Centre Agent: £18,000 - £24,000 per annum Customer Service Representative: £16,000 - £25,000 per annum Call Centre Manager: £25,000 - £50,000 per annum Sales Representative: £18,000 - £40,000 per annum Operations Manager: £30,000 - £60,000 per annum Customer Service Manager: £25,000 - £50,000 per annum
Course Overview Discover how to channel your self-belief and presentational skills into sessions that will win over buyers and investors with this professional Sales Training course. The key to selling a concept or an idea is achieved by providing the perfect pitch to people who need to appreciate it. With this expert tuition, you will be capable of performing that task with aplomb and become a significant figure in the market for successfully pitching exciting opportunities. This valuable Sales Training concentrates on the planning, presenting, and dynamism that will guarantee the support of stakeholders and clients. You will be taught how to expand your imagination and provide presentations to a potentially doubtful business audience. With these tactics, you will use your enthusiasm and negotiation skills to share your vision, enabling others to see the marketplace in the same way that you do. Go from thought to sale with this exceptional coaching. This best selling Sales Training has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Sales Training is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Sales Training is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Sales Training is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Sales Training, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Sales Training will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Sales Training to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.