1384 Nature courses in Cardiff delivered On Demand

This course offers a deep dive into the core aspects of housing management, property legislation, and land management, with a particular focus on property marketing strategies. Designed for individuals keen to enhance their understanding of the property industry, it provides essential knowledge on managing properties efficiently, navigating the complexities of property laws, and grasping the nuances of land management. In an ever-changing property market, understanding these areas is vital for anyone seeking to excel in this field. Through this course, you’ll gain insights into the fundamental principles of property marketing, including strategies to effectively promote and manage properties in a competitive market. The course focuses on the intersection of law and land management, giving you the ability to assess legal frameworks, navigate the intricacies of land ownership, and apply key marketing techniques. Whether you’re new to the industry or looking to deepen your existing knowledge, this course equips you with the tools needed to stay ahead in property management and marketing. Key Features of this bundle: CPD Accredited Course Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of Housing Management, Property Legislation, Land Management with Property Marketing skills to succeed in today's competitive world. In this in-depth Housing Management, Property Legislation, Land Management with Property Marketingtraining course, you will develop the most in-demand Housing Management, Property Legislation, Land Management with Property Marketing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Course Curriculum Course 01: Property Management Training Course 02: Social Housing Management Course 03: Property Development Diploma Course 04: Property Marketing and Negotiation Course 05: Property Law and Taxation Course 06: Residential Property Sales Course 07: Land Management Course 08: Mortgage Advisor Course Course 09: Contract Manager Course 10: Document Control Accreditation This courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Housing Management, Property Legislation, Land Management with Property Marketing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Housing Management, Property Legislation, Land Management with Property Marketing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Criminology Online Diploma Course invites you into the fascinating world of criminal minds, law enforcement, and the social forces that shape crime. From notorious cases to the psychology behind criminal behaviour, this course delivers a thorough exploration of the criminal justice system—all from the comfort of your screen. Whether you're curious about forensic psychology, the roots of deviance, or the workings of criminal law, this course offers a clear, structured journey through it all. Designed for those who find themselves glued to documentaries or intrigued by courtroom dramas, the course is both informative and surprisingly enjoyable. It balances academic depth with accessible language, making complex ideas feel refreshingly straightforward. Whether you're looking to boost your CV or satisfy a long-standing interest, this course lets you dive deep without getting lost in jargon or clichés. It's criminology—served smartly, online, and with just the right touch of dry humour. Key Features of Criminology Bundle CPD Accredited Criminology Course Instant PDF certificate Fully online, interactive Criminologycourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Criminology Bundle course to excel! To become successful in your profession, you must have a specific set of Criminology skills to succeed in today's competitive world. In this in-depth Criminologytraining course, you will develop the most in-demand Criminology skills to kickstart your career, as well as upgrade your existing knowledge & skills. Criminology Curriculum Course 01: Criminology & Profiling Diploma Course Course 02: Criminology and Psychology Course 03: Forensic Psychology Course 04: Crime Analysis Course 05: Criminal Law Course 06: Private Investigator Course 07: Interrogations And Confessions Psychology Course 08: Cyber Security Awareness Training Course 09: Bodyguard Training Course 10: Emergency First Aid at Work Accreditation This Criminology bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Criminology course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Criminology basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Criminology Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

What do chillies, willow bark, and coffee beans have in common? More than you'd think. Welcome to the fascinating world of ethnobotany, where plants and people have been sharing secrets for thousands of years. This course takes you on a journey through ancient herbal remedies, cultural plant uses, and the surprising role flora plays in modern lives—from medicine cabinets to religious rituals. It's not just about trees and leaves; it's about traditions, knowledge, and stories rooted deep in human history. You’ll never look at your spice rack or garden centre the same way again. Designed for anyone curious about the bond between humans and plants, this course blends botany with culture, history, and a touch of folklore. Whether you're a herbal enthusiast, environmental student or just someone who's always wondered how ancient civilisations knew which plants to trust—this one's for you. Explore global plant lore without leaving your sofa, and see why ethnobotany isn’t just about what's growing—it’s about who's growing with it. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Ethnobotany Module 02: Plants and Human Societies Module 03: Botanical Foundations Module 04: Ethnobotanical Research Methods Module 05: Traditional Plant Uses Module 06: Biodiversity Conservation and Sustainability Module 07: Future Horizons in Ethnobotany Learning Outcomes: Understand the basic concepts and scope of ethnobotany. Explore the historical and cultural relationships between plants and societies. Gain foundational knowledge in plant biology and identification. Learn effective research methods specific to ethnobotanical studies. Explore diverse traditional uses of plants across cultures. Understand the role of ethnobotany in biodiversity conservation and sustainability. Explore emerging trends and potential advancements in ethnobotanical research. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Botany enthusiasts seeking cultural plant knowledge. Anthropology students interested in the plant-human connection. Conservationists exploring sustainable plant-human interactions. Researchers desiring specialised ethnobotanical expertise. Environmentalists seeking insights into biodiversity conservation. Career path Ethnobotanist: Conduct research on traditional plant knowledge. Conservation Biologist: Focus on preserving plant biodiversity. Anthropologist: Study cultural aspects of plant-human relationships. Ecotourism Specialist: Develop sustainable plant-based tourism initiatives. Museum Curator: Curate exhibits on ethnobotanical history. Environmental Consultant: Provide insights for sustainable plant use Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Selling property isn't just about putting a price tag on bricks and mortar—it’s about knowing what makes people say yes. The Property Sales, Negotiation with Tenant Management Course takes you through the clever art of sealing the deal, keeping tenants on side, and navigating the sticky bits of communication without losing your cool (or your commission). If you're eyeing a role in property or just want to sharpen your skills, this course gives you the edge where it counts—in the fine print, the follow-ups, and the subtle nudge that turns a maybe into a signed agreement. You'll learn how to handle viewings like a pro, use negotiation techniques that actually work, and manage tenants without losing sleep—or your pen. Whether you're aiming to join an estate agency, letting firm or take on property sales with confidence, this course delivers solid knowledge with zero fluff. It’s all about straight-talking, smart strategies, and understanding how to work with people—not against them. If you’re serious about making deals and handling tenants like a seasoned property agent, you’re in the right place. Key Features of Property Sales, Negotiation with Tenant Management Bundle CPD Accredited Property Sales, Negotiation with Tenant Management Course Instant PDF certificate Fully online course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Property Sales, Negotiation with Tenant Management Bundle course to excel! To become successful in your profession, you must have a specific set of Property Sales, Negotiation with Tenant Management skills to succeed in today's competitive world. In this in-depth Property Sales, Negotiation with Tenant Managementtraining course, you will develop the most in-demand Property Sales, Negotiation with Tenant Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Property Sales, Negotiation with Tenant Management Curriculum Course 01: Residential Property Sales Course 02: Property Management Training Course 03: Property Development Diploma Course 04: Estate Agent: Listing, Letting and Selling Property Course 05: Property Law and Taxation Course 06: Property Marketing and Negotiation Course 07: Social Housing Management Course 08: Mortgage Advisor Course Course 09: Contract Manager Course 10: Document Control Course 11: Conveyancing Accreditation This Property Sales, Negotiation with Tenant Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Property Sales, Negotiation with Tenant Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Property Sales, Negotiation with Tenant Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Property Sales, Negotiation with Tenant Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The British Cleaning Training Diploma is an essential course for anyone interested in building a successful career in the cleaning industry. This QLS Endorsed course offers a deep dive into the fundamental principles and techniques of cleaning, ensuring that participants gain a thorough understanding of industry standards. From health and safety regulations to effective cleaning methods, this course equips learners with the knowledge required to excel in a variety of cleaning roles. Whether you're looking to get started or enhance your expertise, this diploma provides a well-rounded foundation for success. With a focus on the UK cleaning sector, this course addresses key topics such as environmental concerns, sustainable practices, and the latest cleaning technologies. Learners will explore different types of cleaning environments, from domestic to commercial, and understand the varying needs of each. By completing the British Cleaning Training Diploma, you'll be prepared to navigate the ever-evolving landscape of the cleaning industry, offering your services with confidence. With no requirement for physical attendance, the course can be completed at your own pace, offering flexibility and convenience for those balancing other commitments. This QLS Bundle Includes the following Courses Course 01: Diploma in British Cleaning Training at QLS Level 5 Course 02: Spill Management Course 03: Working at Heights and Confined Space Course 04: Workplace First Aid Training Course 05: Personal Hygiene Course Key Features: Eligibility for QLS endorsed certificate upon successful completion of the British Cleaning Training Diploma course Free CPD Accredited Course Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Diploma in British Cleaning Training at QLS Level 5 Module 1: An Introduction to the Cleaning Job Module 2: The Diversity of Cleaning Jobs Module 3: Cleaning Equipment, Products and Clothing Module 4: House Cleaning Module 5 Food Kitchen and Commercial Kitchen Cleaning Module 6 Bathrooms and Toilets Module 7 Office Cleaning Module 8 Cleaning External Surfaces and Areas Module 9 Dealing with Non-Routine Waste Module 10 Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11 Starting a Cleaning Business and Planning for it Module 12 Running the Business with Quality Service Module 13 Customer Satisfaction Module 14 Management of Staff Module 15 Marketing, Advertising and Sales Module 16 Expansion Management Module 17 Business Insurance, Tax and Additional Equipment Spill Management Module 01: Introduction to Spill Management Module 02: Hazardous Substances Module 03: Pollution Incident Response Planning Module 04: Managing a Spill Module 05: Spill Clean-Up Guideline Module 06: Spills on a Road or Highway Module 07: Diesel Spillages: An Overview Module 08: Site-Specific Pollution Control Options Module 09: Spill Prevention & Control Checklist Module 10: Ways to Encourage Best Practice Working at Heights and Confined Space Module 1: Introduction, Regulations and Duties Module 2: Assessment and Prevention of the Risks Module 3: Work at Height Equipment Module 4: Working in Confined Spaces and the Laws Module 5: Risk Assessment Module 6: Control Measures Module 7: Emergency Procedures Workplace First Aid Training Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at the Workplace Module 08: Secondary Illness Loss of Responsiveness and CPR Module 09: Secondary Illness Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency Personal Hygiene Course Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care: Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Learning Outcomes: Gain comprehensive knowledge of diverse jobs and environments. Master the use of equipment, products, and safety attire. Develop expertise in specialized areas like kitchen, office, and external surface. Acquire spill management skills, including handling hazardous substances and pollution incidents. Demonstrate competence in working at heights and confined spaces, ensuring regulatory compliance. Attain proficiency in workplace first aid, from incident management to CPR and emergency procedures. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of this course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed: After successfully completing this course, learners will be able to order an endorsed certificate, titled: Diploma in British Cleaning Training at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about this topic, including: Individuals aspiring to enter the industry. Entrepreneurs planning to start a business. Those interested in spill management and environmental safety. Individuals aiming to pursue careers in workplace first aid. Requirements No prior degree or experience is required to enrol in this course. Career path This Course will help you to explore a variety of career paths in the related industry. Cleaning Supervisor - £20K to 30K/year. Environmental Safety Officer - £25K to 35K/year. Workplace First Aid Trainer - £22K to 28K/year. Business Owner (Cleaning Services) - £25K to Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Flour, sugar, and a pinch of creativity – that’s where the magic begins. Whether you're a fan of piping buttercream swirls or curious about mastering the perfect sponge, our Baking & Cake Decorating course is your go-to guide for levelling up your skills from the comfort of your own kitchen. Designed to be enjoyed step-by-step, this course is packed with tips and techniques for baking crowd-pleasers and decorating them like a pro – all without the stress of guesswork or soggy bottoms. You’ll explore everything from essential baking methods to elegant finishing touches that make cakes Instagram-worthy and celebration-ready. The course is structured to give you confidence at each stage – whether you're whisking, folding, icing, or rolling fondant with flair. No confusing jargon or fuss – just clear guidance, clever tricks, and sweet success waiting at every turn. If baking makes you happy and cake makes you smile, this course is ready when you are. Key Features of the Baking & Cake Decorating Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Baking & Cake Decorating course is as follows: ***Baking & Cake Decorating*** Module 01: Basic Concepts of Baking Module 02: Basic Ingredients of Baking Module 03: Glossary and Equipment Used in Baking Module 04: Types of Cakes Module 06: Baking Principles Module 06: Baking Principles Module 07: Cake Decorating Recipes Module 08: Cake Decorating Ideas Module 09: Frosting and Icing Module 10: Working with Different Pastes Module 11: Working with Glazes Module 12: How to Stack a Cake Module 13: Piping and Writing Module 14: Health, Safety and Food Hygiene Module 15: Troubleshooting Module 16: Cake Decorating Business Accreditation All of our courses, including this Baking & Cake Decorating course, are fully CPD QS accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Baking & Cake Decorating course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Baking & Cake Decorating course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

The Admin Support Assistant: Essential Skills Diploma Course is designed to give learners a solid foundation in the core administrative functions that keep an organisation running smoothly. With a sharp focus on day-to-day office tasks, this course delivers the essentials with clarity, efficiency, and a touch of polish. From managing schedules and handling communications to mastering digital tools, you'll gain the confidence to take on a support role with ease. Whether you're stepping into a new role or refreshing your knowledge, this course takes you through the most relevant aspects of administrative support in a way that’s clear, professional, and easy to follow. It’s ideal for those who enjoy structure, order, and a well-organised to-do list. There's no fluff here—just smart, well-paced content that respects your time and gets straight to the point. If you prefer getting things done behind the scenes while keeping everything on track, you’re in the right place. Key Features of Admin Support Assistant CPD Accredited Admin Support Assistant Course Instant PDF certificate Fully online, interactive Admin Support Assistantcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Admin Support Assistant course to excel! To become successful in your profession, you must have a specific set of Admin Support Assistant skills to succeed in today's competitive world. In this in-depth Admin Support Assistanttraining course, you will develop the most in-demand Admin Support Assistant skills to kickstart your career, as well as upgrade your existing knowledge & skills. Admin Support Assistant Curriculum Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Accreditation This Admin Support Assistant course is CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Admin Support Assistant course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Admin Support Assistant basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Admin Support Assistant Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Master the art of negotiation and become a confident, effective sales professional with our Sales Negotiation Skills Course. Designed for anyone looking to improve their ability to close deals and handle objections with ease, this course provides all the essential techniques for negotiating successfully. Whether you're a seasoned sales expert or just starting out, you’ll learn how to approach any negotiation with a calm, strategic mindset, enhancing your ability to reach mutually beneficial agreements. We focus on the critical elements of negotiation, such as understanding your counterpart's needs, managing conflicts, and building rapport that can lead to long-term business relationships. Throughout the course, you'll gain valuable insights into recognising negotiation dynamics and how to adjust your approach to meet different scenarios. With this knowledge, you'll be prepared to overcome challenges, avoid common pitfalls, and achieve results that align with your goals. From understanding the psychology of negotiation to refining your communication skills, this course equips you with everything you need to tackle negotiations head-on, leaving a lasting impact in your sales career. Step into a world where every conversation can lead to a successful outcome. Key Features of the Sales Negotiation Skills Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Sales Negotiation Skills course is as follows: ***Sales Negotiation Skills*** Sales Part Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Marketing Part Module 01: What is Marketing? Module 02: Common Marketing Types (I) Module 03: Common Marketing Types (II) Module 04: The Marketing Mix Module 05: Communicating the Right Way Module 06: Customer Communications Module 07: Marketing Goals Module 08: The Marketing Funnel Module 09: Marketing Mistakes (I) Module 10: Marketing Mistakes (II) Accreditation All of our courses, including this courses, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your courses, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this courses. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

In today’s customer-focused world, the ability to handle complaints effectively is a crucial skill for anyone in customer care. The "Complaints Handling for Customer Care Course" is designed to help you master the art of managing customer concerns with confidence, turning potential issues into opportunities for improvement. Whether you're working in retail, hospitality, or any other service-based industry, knowing how to navigate a complaint professionally can make all the difference in maintaining customer loyalty and enhancing the reputation of your business. This course is ideal for those who want to develop a calm, collected approach to complaint management. You’ll learn how to listen actively, respond appropriately, and find solutions that satisfy both the customer and the business. No longer will complaints seem like a daunting task – with the skills gained from this course, you’ll be equipped to deal with even the most difficult situations, improving customer satisfaction and contributing to long-term business success. Join today and gain the skills to transform customer feedback into a tool for growth and success in any customer-facing role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Complaints & Customer Value Module 02: Building Rapport & Trust Module 03: Effective Communication Module 04: Handling Various Customer Types Module 05: Customer-Centric Complaint Resolution Module 06: Proactive Complaint Prevention and Service Recovery Module 07: Advanced Technology and Tools in Customer Care Learning Outcomes: Master complaint resolution for enhanced customer satisfaction. Develop effective communication strategies for diverse customer interactions. Implement proactive measures to prevent and address complaints. Build lasting rapport and trust with customers for enduring relationships. Navigate various customer types with confidence and empathy. Utilise advanced technology and tools for efficient customer care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals Sales and support representatives Retail and hospitality staff Call centre agents Frontline staff in any industry Individuals seeking a customer-focused career change Entrepreneurs and small business owners Anyone aiming to excel in customer care roles Career path Customer Service Representative Complaints Handler Call Centre Agent Retail Associate Client Support Specialist Frontline Customer Care Professional Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

This is the only Six Sigma Yellow Belt Certification course that covers all the 15 steps of the Six Sigma Yellow Belt DMAIC roadmap comprehensively, which are needed to be successful in the competitive market. You learn using a project-based approach: the Six Sigma Yellow Belt project evolves as you progress through this Six Sigma Yellow Belt training.