133 Mystery courses in Cardiff delivered Online

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that mental health problems affect one in four people in the UK? The impact on individuals and society as a whole is staggering, with an estimated cost of over £100 billion per year. But the good news is, there's something you can do to help. Introducing the Psychiatry and Mental Health Awareness bundle - the perfect way to gain a deeper understanding of mental health and learn skills to help those in need. With 11 courses included, you'll receive comprehensive training in everything from counselling and CBT to anxiety management and workplace stress. The first course in the bundle is QLS-endorsed, meaning you'll receive a hardcopy certificate upon completion, recognised by employers and industry experts alike. But that's just the beginning - the remaining 10 courses are CPD-QS accredited, giving you the peace of mind that you're learning from trusted sources. Don't let mental health remain a mystery - Enrol in the Psychiatry and Mental Health Awareness bundle and start making a difference today. This Psychiatry and Mental Health Awareness Bundle Package includes: Course 01:Diploma in Psychiatry at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Counselling Level 5 Course 02: Mental Health Awareness Course 03: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Course 04: REBT Therapy - Academy for Health & Fitness Course 05: Domestic Violence and Abuse Course 06: Drugs and Alcohol Awareness Course 07: Break Your Bad Habits Course 08: Mental Health & Care - MCA, DOLS and LPS Course 09: Anxiety Management Course Course 10: Workplace Stress Management Diploma Why Prefer This Psychiatry and Mental Health Awareness Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Psychiatry and Mental Health Awareness bundle courses, you will be able to learn: Gain a comprehensive understanding of mental health and its impact on individuals and society Learn practical skills for counselling, cognitive behavioural therapy, anxiety management, and workplace stress Develop knowledge in the areas of domestic violence, drugs and alcohol, and mental health care legislation Receive a QLS-endorsed hardcopy certificate for the first course and CPD-QS accreditation for all 11 courses Enhance your CV and increase your employability in the mental health field Apply your knowledge to help those in need and make a positive impact on society Expand your personal and professional development through continuous learning and education ***Curriculum breakdown of Psychiatry Training*** Module 01: Introduction to Mental Health Module 02: Mental Health and Disorder Module 03: Psychiatry Training Module 04: Reasons and Outcomes of Psychiatric Disorder Module 05: Psychiatric Disorder in Children, Adolescents and Adults Module 06: Common Psychiatric Disorders Module 07: Stress and Anxiety Disorder Module 08: Personality Disorder Module 09: Schizophrenia Module 10: Treatment Methods Module 11: Providing Mental Health Support Module 12: Legislations about Mental Health How is the Psychiatry and Mental Health AwarenessBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Individuals looking to gain a deeper understanding of mental health and how to support those affected Professionals working in the mental health field, such as counsellors, therapists, or support workers Students pursuing a career in mental health or related fields Anyone looking to enhance their personal and professional development through continuous learning Career path This bundle will be beneficial for anyone looking to pursue a career as: Mental health counsellor or therapist (£24,000 - £44,000 per year) Mental health support worker (£16,000 - £22,000 per year) Substance misuse worker (£19,000 - £35,000 per year) Domestic violence support worker (£18,000 - £30,000 per year) Mental health care coordinator (£20,000 - £38,000 per year) Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Psychiatry at QLS Level 5 Hard copy certificate - Included

Online shopping is growing rapidly these days, which results in a variety of new opportunities for shopping online. One of the main benefits of shopping online is that the prices are kept low. Through this course you will learn about the main advantages of shopping online. This course will bring out to you the different tips to order products online to make you shopping easy and smart. You will also learn how to deal with defective products purchased online, as many online shoppers face issues with their online-ordered products. The detailed information regarding the course will be provided by professional and well-experienced tutors. Who is the course for? Individuals interested in online shopping; Individuals interested in online business; Ladies mainly; Individuals who want to save time and money. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Online Shopping Guide would be beneficial for the following careers: Fashion buyer. Interior designer. IT buyer. Mystery shopper. Personal shopper. Visual merchandiser. Wholesale buyer. Purchasing agent. Online Shopping Guide Introduction to Online Shopping 00:15:00 Reasons of Online Stores Become so Popular 00:30:00 Online Shopping Savings With Cards 01:00:00 Benefits of Online Shopping 00:30:00 Quick Orders and Tips for Placing Orders 01:00:00 Security Concerns Weigh of Online Shopping 01:00:00 How To Deal With a Defective Item Purchased Online 01:00:00 Solution of Online Shopping Problems 00:30:00 The Fine Print of Online Shopping 00:30:00 Where to Find Product Reviews Before Shopping Online 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

5-star Rated Course | Level 7 QLS Endorsed Course with Certificate | CPD Accredited | 180 CPD Points | Lifetime Access

Overview Did you know that some plants can actually send singles to other plants when they are attacked by pests? The world of plants is full of mystery and amazing mechanisms. Dive deep into the fascinating world of plants with our Plant Science course. In this easy-to-follow course, you will get to learn valuable information about plants. The course will educate you on the evolution and diversity of the green world. Here, you will get the chance to enhance your understanding of plant anatomy and psychology. The course will help you grasp the basics of photosynthesis, respiration and plant genetics. In addition, you will receive detailed lessons on plant ecology. If you are an aspiring professional in the relevant sectors, this course will be highly beneficial. Join now and start learning. Course Preview Learning Outcomes Learn about the diversity and evolution of plants Enhance your knowledge of plant anatomy and morphology Learn about photosynthesis, respiration and plant genetics Explore the vital areas of plant psychology Understand plant ecology and interactions Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Plant Science Who Should Take This Plant Science? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Plant Science course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Plant Science course will equip you with effective skills and abilities and help you explore career paths such as  Botanist Horticulturist Environmental Consultant Plant Conservationist Module 1: Introduction to Plant Science Introduction to Plant Science 00:14:00 Module 2: Plant Anatomy and Morphology Plant Anatomy and Morphology 00:13:00 Module 3: Photosynthesis and Respiration Photosynthesis and Respiration 00:12:00 Module 4: Plant Genetics and Reproduction Plant Genetics and Reproduction 00:11:00 Module 5: Plant Physiology Plant Physiology 00:14:00 Module 6: Plant Ecology and Interactions Plant Ecology and Interactions 00:12:00 Module 7: Economic and Ethnobotanical Importance Economic and Ethnobotanical Importance 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a transformative journey with the Super Learning course, where the realms of cognitive enhancement are no longer shrouded in mystery. This enlightening pathway begins with an introductory guide to augmented learning techniques, beckoning learners to expand the horizons of their intellectual capabilities. Discover the artistry behind memory fortification and cerebral advancement, enabling a metamorphosis of your mental faculties. This meticulously crafted programme is an odyssey through the landscapes of the mind, seeking to amplify your innate potential. In the subsequent phase, participants will unravel the essential elements that propel one towards the zenith of learning efficiency. As you delve into the art of concentration, you will learn to hone a razor-sharp focus, indispensable for success in any scholarly or professional endeavour. Equip yourself with robust problem-solving frameworks, fostering a methodical approach to overcoming complex challenges. Each module is an invitation to ascend to unprecedented levels of mastery and expertise in the realm of learning. Learning Outcomes Cultivate remarkable mnemonic capabilities and cerebral function. Unearth the pivotal factors that enhance the rate and quality of learning. Attain the ability to maintain unwavering attention amidst distractions. Employ sophisticated strategies for disentangling intricate problems. Lay the groundwork for perpetual cognitive growth and knowledge acquisition. Why choose this Super Learning course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Super Learning course for? Individuals aiming to escalate their memorisation and cognitive acumen. Scholars desiring intensified concentration for academic excellence. Professionals in pursuit of superior problem-solving mechanisms. Continuous learners seeking to sustain lifelong cognitive vitality. Educators wishing to incorporate advanced pedagogical strategies. Career path Educational Psychologist: £40,000 - £85,000 Learning and Development Specialist: £30,000 - £60,000 Cognitive Enhancement Trainer: £25,000 - £50,000 Academic Tutor: £20,000 - £40,000 Personal Development Coach: £30,000 - £70,000 Problem-Solving Consultant: £35,000 - £75,000 Prerequisites This Super Learning does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Super Learning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Super Learning Introduction to Super Learning 00:14:00 Module 02: Improving Your Memory and Brain Improving Your Memory and Brain 00:21:00 Module 03: Crucial Factors of Super Learning Crucial Factors of Super Learning 00:35:00 Module 04: Preserving Your Focus Preserving Your Focus 00:11:00 Module 05: The Process of Problem Solving The Process of Problem Solving 00:11:00 Assignment Assignment - Super Learning 00:00:00

Introduction to Computer & Building PC Overview Ever felt like your computer is a mystery box? Ever wished you could build your own, super-powered machine, exactly the way you want it? This 'Introduction to Computer & Building PC' course is your key to tech freedom! Forget boring, pre-built computers. This course dives deep into the cool stuff inside them, teaching you what everything does and how it works together. No geek talk, just clear explanations and fun exercises. By the end, you'll be a whiz at picking the right parts and putting them together like a pro, building a PC that's perfect for you, whether you're a gamer, a creative whizz, or just someone who wants a computer that works the way you do. This course is made for people who are new to computers, so don't worry if you're starting from scratch. With easy-to-follow videos, interactive quizzes, and friendly experts to guide you, you'll learn at your own pace and have a blast doing it. Imagine the satisfaction of building your own computer and the endless possibilities it unlocks! Learning Outcomes: Master the key terminology associated with computer hardware and software, empowering you to make informed decisions and confidently navigate the tech world. Gain the practical skills to meticulously assemble your own PC, from selecting compatible parts to carefully installing them within the case. Craft a machine that perfectly aligns with your needs and budget, whether you're a gamer, a creative professional, or simply a tech enthusiast. Learn how to optimize your PC's configuration for maximum speed and efficiency, ensuring a seamless and enjoyable computing experience. Equip yourself with the knowledge to identify and resolve common computer issues, maintaining your machine in top condition. Why You Should Choose Introduction to Computer & Building PC Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Introduction to Computer & Building PC is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Introduction to Computer & Building PC is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Computer & Building PC Module 01: Introduction to Computer & Building PC Introduction to Computer & Building PC 00:17:00 Module 02: Overview of Hardware and Parts Overview of Hardware and Parts 00:27:00 Module 03: Building the Computer Building the Computer 00:25:00 Module 04: Input and Output Devices Input and Output Devices 00:22:00 Module 05: Software Installation Software Installation 00:35:00 Module 06: Computer Networking Computer Networking 00:21:00 Module 07: Building a Gaming PC Building a Gaming PC 00:19:00 Module 08: Maintenance of Computers Maintenance of Computers 00:19:00

Course Overview The world of parapsychology is full of mystery. If you are intrigued by the fascinating facts of parapsychology, the Parapsychology Control course is perfect for you. This course will equip you with vast parapsychology knowledge and provide you with adequate skills to pursue a career as a parapsychologist or an astrologer. The Parapsychology Control course will introduce you to the principles of parapsychology and the paranormal. You will comprehend the concept of probability and coincidence. The engaging modules will educate you on the manifestation of the conscious and subconscious minds. You will receive valuable insights on meditation and learn a wide range of meditation techniques. This comprehensive course also includes lessons on alien investigations, astrology, psychic fraud and more. This Parapsychology Control course is filled with exciting information, and it is the perfect training ground for aspiring professionals in this industry. So if you are one of them, enroll today and fast-track your career. Learning Outcomes Understand the core principles of parapsychology and the paranormal Familiarize yourself with the concept of probability and coincidence Learn about the Placebo Effect and Physical Manifestations Deepen your knowledge of the manifestation of the conscious and subconscious mind Grasp the methods and techniques of meditation Gain in-depth knowledge of astrology. Who is this course for? The Parapsychology Control course is ideal for individuals who want to become parapsychologists or interested in learning about this subject. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Parapsychology Control course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Parapsychologist Astrologer Psychic Module 1: Introduction to Parapsychology and Paranormal Introduction to Parapsychology and Paranormal 00:15:00 Module 2: Probability and Coincidence Probability and Coincidence 00:18:00 Module 3: Placebo Effect Placebo Effect 00:17:00 Module 4: Physical Manifestations and Reactions Physical Manifestations and Reactions 00:15:00 Module 5: Manifestation on the Conscious & Subconscious Mind Manifestation on the Conscious & Subconscious Mind 00:18:00 Module 6: Meditation Meditation 00:19:00 Module 7: Astrology Astrology 00:14:00 Module 8: The Psychology of Psychic Fraud The Psychology of Psychic Fraud 00:12:00 Module 9: Investigating Aliens and UFO Investigating Aliens and UFO 00:21:00 Module 10: The Origin and Legends in Different Cultures The Origin and Legends in Different Cultures 00:16:00 Module 11: Exploring the Theories Exploring the Theories 00:24:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Dive into the shadowy world of crime fiction, where mysteries unfold and suspense lurks around every corner. The 'Writing Crime Fiction Certificate' beckons budding authors to unlock the secrets of penning the perfect thriller. Through meticulously curated modules, discover the art of etching unforgettable characters, building immersive settings, and orchestrating the climactic reveal. Whether you're delving into twisted narratives or mastering engaging dialogues, this course promises to guide you on a journey into the heart of crime storytelling. Learning Outcomes Comprehend the foundational elements and history of crime fiction. Develop dynamic and multi-dimensional characters that captivate readers. Construct intricate settings that amplify tension and mystery. Design intriguing plots with balanced pacing to keep readers on the edge of their seat. Acquire techniques for effective dialogue, comprehensive investigative narration, and the crafting of an impactful reveal. Why buy this Writing Crime Fiction Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Writing Crime Fiction Certificate for? Aspiring authors aiming to specialise in the crime fiction genre. Avid readers of crime novels seeking to understand the mechanics behind their favourite tales. Literature students aiming to expand their understanding and skills in a specific niche. Writers looking to diversify their portfolio and explore new genres. Publishers and editors wanting deeper insights into the crime fiction world. Career path Crime Fiction Author: £25,000 - £80,000 (Depending on royalties and book sales) Literary Agent (Specialising in Crime Fiction): £20,000 - £60,000 Crime Fiction Editor: £24,000 - £55,000 Book Reviewer (Crime Fiction Focus): £18,000 - £40,000 Literary Consultant (Crime Fiction Speciality): £23,000 - £52,000 Crime Fiction Workshop Facilitator: £20,000 - £48,000 Prerequisites This Writing Crime Fiction Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Crime Fiction Introduction to Crime Fiction 00:20:00 Module 02: Creating Compelling Characters Creating Compelling Characters 00:21:00 Module 03: Setting the Stage Setting the Stage 00:16:00 Module 04: Plotting and Pacing the Perfect Crime Plotting and Pacing the Perfect Crime 00:19:00 Module 05: Dialogue Writing Dialogue Writing 00:18:00 Module 06: Investigative Techniques Investigative Techniques 00:20:00 Module 07: Crafting Complex Narratives Crafting Complex Narratives 00:19:00 Module 08: Crafting the Ultimate Reveal Crafting the Ultimate Reveal 00:17:00 Module 09: Polishing and Publishing Polishing and Publishing 00:18:00

Imagine stepping into the world of crime-solving where each clue unwinds a new layer of mystery - that's what our 'Criminology and Police Investigations' course offers. Your first module delves into the maze of criminal psychology, providing insights into what propels individuals down the paths of crime. You'll peel back the complex layers of how mental disorders may influence criminal behaviour and categorise crimes to understand the legal and societal implications. As you progress, the exploration gets more intense with an in-depth look at violent crimes, the procedures at a crime scene, and the strategies for addressing criminal activities. Learning Outcomes Comprehend the psychological factors that contribute to criminal behaviour. Assess the impact of mental health issues on the propensity for crime. Classify various types of crimes and understand their specific nuances. Analyse the dynamics of violent criminal acts and their investigation processes. Understand the workings of the criminal justice system in England and Wales and the principles of victimology. Why choose this Criminology and Police Investigations course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Criminology and Police Investigations Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Criminology and Police Investigations course for? Individuals intrigued by the psychological underpinnings of criminal acts. Law students looking to augment their understanding of crime and justice. Police officers or staff seeking to enhance their investigative expertise. Legal professionals aiming to deepen their knowledge of crime classification. Social workers or victim support advocates desiring to understand victimology. Career path Criminal Psychologist - £31,000 to £37,000 Crime Scene Investigator - £20,000 to £29,000 Law Enforcement Officer - £23,000 to £29,000 Legal Researcher - £25,000 to £34,000 Victim Support Specialist - £22,000 to £28,000 Criminal Justice Policy Advisor - £30,000 to £45,000 Prerequisites This Criminology and Police Investigations does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Criminology and Police Investigations was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Criminology and Police Investigations Module 01: Understanding Criminal Psychology 00:28:00 Module 02: Influence of Mental Disorders 00:23:00 Module 03: Classification of Crime 00:18:00 Module 04: Violent Crimes 00:29:00 Module 05: The Crime Scene 00:30:00 Module 06: Dealing with Crime 00:41:00 Module 07: Victimology 00:25:00 Module 08: The Criminal Justice System in England and Wales 00:19:00 Mock Exam Mock Exam - Criminology and Police Investigations 00:20:00 Final Exam Final Exam - Criminology and Police Investigations 00:20:00

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans