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Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam

Time Management and Goal Setting Strategies are not just about spending excessive time on specific things; it's also about organising and adjusting. For example, spending excessive time at your office can cut down your prosperity at home. An effective time manager understands what he needs and contributes just the right amount of time to vital aspects of his life. This course is intended to bring you achievement both at home and at work. Time Management and Goal Setting Strategies, not a hypothetical course, but rather it is a course on the practice which real techniques, tools and skills that you can apply effectively, in real life. Course Highlights Time Management and Goal Setting Strategies is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Time Management and Goal Setting Strategies into 11 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Time Management and Goal Setting Strategies Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Time Management and Goal Setting Strategies is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Time Management and Goal Setting Strategies is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. The Basics On Goal Setting FREE 00:30:00 You have To Believe In Your Goal FREE 00:30:00 Your Goals Have To Match Your Values 01:00:00 Your Goals Have To Fit Your Timeline 00:15:00 Your Goals Must Be Attainable 01:00:00 Write Out Your Goals For Time Management 01:00:00 Check Your Progress Regularly 00:15:00 PC Tools For Goal Setting 01:00:00 When Your Goals Fail 00:15:00 The Benefits Of Goal Setting For Time Management 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Time Management and Goal Setting Strategies 00:20:00 Final Exam Final Exam- Time Management and Goal Setting Strategies 00:20:00

Learning Objectives Introduction , The Goal Setting Process , Conclusion   Pre-Requisites No prerequisites are required.   Description This program is part of the New Management Fundamentals Series. The overall goal of this program is to enable managers to learn and apply a practical, management-centric goal setting process. A process that is designed to reflect the current reality managers are facing - dynamic, fast moving, complex, team-based, and cross-functional. Upon completion, each learner will have completed the process as well as identified future opportunities for development. Goal Setting for Managers Beginner Course Introduction 00:03:00 Lesson 01: Mission to Action to Results 00:05:00 Lesson 02: Goals that Matter 00:07:00 Lesson 03: Translating a Goal Into Results 00:04:00 Lesson 04: Cross-Functional, Team-based Goals 00:03:00 Lesson 05: RACI Analysis 00:04:00 Lesson 06: How is Just as Important as What 00:06:00 Course Recap 00:02:00

In today's fast-paced world, Sports Coaching and Sports Management hold paramount importance, offering a gateway to success in the thriving sports industry. This comprehensive course covers a spectrum of modules, including psychological training, physical fitness, nutrition, injury prevention, and management skills crucial for effective coaching. With a curriculum designed to enhance coaching techniques for various sports and address ethical considerations, this course equips individuals with the necessary tools to excel in the field. Moreover, supplementary career guide courses such as Professional CV Writing, Communication Skills, and Leadership Training provide holistic development opportunities. In the UK, where sports participation and competition are on the rise, the demand for skilled sports coaches is soaring, with average salaries ranging from £25,000 to £40,000 annually. Enrolling in this Sports Coaching and Sports Management course is not just an opportunity but a necessity for those aspiring to make a mark in Sports Coaching, ensuring a rewarding and fulfilling career path. Don't miss out on this chance to gain comprehensive knowledge and skills in Sports Coaching; enroll today to unlock your potential in this dynamic sector. Join our Sports Coaching and Sports Management course, and unlock a fulfilling career in sports coaching, contributing to the growth of athletes and sports communities nationwide. Start your journey today! ________________________________________________________________________ Key Features: CPD Certified Sports Coaching and Sports Management With Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Sports Coaching and Sports Management Module 1: Introduction to Sports Coaching Module 2: Psychological, Motivational, and Behavioural Training for Sports Module 3: Techniques for Sports Coaching Module 4: Physical Fitness and Training Module 5: Management Skills for a Sports Coach Module 6: Coaching for Popular Sports Module 7: Nutrition Concerns for Athletes Module 8: Sports Injury Prevention and Rehabilitation Module 9: Children and Parent in Sports Module 10: Women Coaches Module 11: Coaching and Ethical Practice ________________________________________________________________________ Complete Career Guide for Sports Coaching and Sports Management (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Sports Coaching. In addition to mastering the essentials of Sports Coaching, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Sports Coaching. Your dream career starts here! List of career guide courses included in Sports Coaching and Sports Management With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Acquire foundational knowledge in sports coaching principles and methodologies. Demonstrate understanding of psychological and behavioural aspects in sports coaching. Apply effective techniques for coaching various sports disciplines. Develop proficiency in physical fitness training and injury prevention strategies. Cultivate management skills essential for successful sports coaching. Gain insights into specialised areas, such as coaching for children and women. ________________________________________________________________________ Accreditation All of our courses, including the Sports Coaching and Sports Management With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sports Coaching and Sports Management With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the Sports Coaching and Sports Management course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sports Coaching and Sports Management Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Sports Coaching and Sports Management Course is ideal for: Aspiring sports coaches seeking comprehensive theoretical knowledge. Individuals interested in understanding the psychology and motivation behind coaching. Fitness enthusiasts eager to explore the techniques of sports coaching. Sports enthusiasts aiming to enhance their coaching skills for popular sports. Parents and guardians involved in children's sports activities. Requirements Learners do not require any prior qualifications to enrol on this Sports Coaching and Sports Management Course. You just need to have an interest in Sports Coaching and Sports Management Course. Career path After completing this Sports Coaching and Sports Management Course you will have a variety of careers to choose from. The following job sectors of Sports Coaching and Sports Management Course are: ports Coach - £25K to 35K/year Sports Development Officer - £30K to 40K/year Physical Education Teacher - £25K to 40K/year Sports Manager - £35K to 45K/year Nutritionist for Athletes - £28K to 38K/year Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Elevate your teaching skills with our Psychology Masterclass designed specifically for educators. Gain insights into human behavior, learning techniques, and classroom dynamics. Enhance your teaching approach and create a supportive learning environment. Enroll now to become a more effective and empathetic teacher.

Any organisation's main expenses are its labour, and that is why there is a need to find the perfect match in order to minimize costs. This part of the job falls under the Human Resources team of the given company, where the HR managers have to match skills against the job available. If these things interest you then you are in luck, as this UK Employment Law Diploma can teach you more about the subject. The UK Employment Law Diploma course is divided into two sections, one focusing on Human Resource Management and the other on employment laws. In the first section you will learn about how modern day human resource management works, recruiting, interviewing, retention and orientation. You will discover more about following up with new employees, health and safety, discrimination and much more. Next you look into employment law by learning about immigration, rights, termination, transfers and such. The course covers multiple disciplines as you learn about management and UK employment law, which in turn could be extremely useful for you since you will stand out from the competition in your employer's eyes. Along with thiscourse, you will get 10 other related premium courses. Also, you will get an original hardcopy certificate, transcript and a student ID card. Courses are included with this Employment Law UK Bundle: Course 1: Employment Law UK Course 2: Payroll Management Course Course 3: Pension UK Course 4: Contract Law UK Level 3 Course 5: Level 3 Tax Accounting Course 6: Recruitment Consultant - Level 4 Course 7: Certificate in CV Writing and Interview Skills Course 8: HR Management Level 3 Course 9: Virtual Interviewing for HR Course 10: GDPR Data Protection Level 5 Course 11: Leadership & Management Diploma Curriculum of Employment Law UK Bundle ***UK Employment Law and Employee Rights Diploma*** Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Workplace Monitoring & Data Protection ***Course 1: Payroll Management Course*** Module 01: Payroll System in the UK Module 02: Payroll Basics Module 03: Company Settings Module 04: Legislation Settings Module 05: Pension Scheme Basics Module 06: Pay Elements Module 07: The Processing Date Module 08: Adding Existing Employees Module 09: Adding New Employees Module 10: Payroll Processing Basics Module 11: Entering Payments Module 12: Pre-Update Reports Module 13: Updating Records Module 14: e-Submissions Basics Module 15: Process Payroll (November) Module 16: Employee Records and Reports Module 17: Editing Employee Records Module 18: Process Payroll (December) Module 19: Resetting Payments Module 20: Quick SSP Module 21: An Employee Leaves Module 22: Final Payroll Run Module 23: Reports and Historical Data Module 24: Year-End Procedures ***Pension UK*** Module 01: Overview of the UK Pension system Module 02: Type of Pension Schemes Module 03: Pension Regulation Module 04: Pension Fund Governance Module 05: Law and Regulation of Pensions in the UK Module 06: Key Challenges in UK Pension System ***Contract Law UK Level 3*** Module 01: Introduction to UK Laws Module 02: Ministry of Justice Module 03: Agreements and Contractual Intention Module 04: Considerations and Capacities of Contact Laws Module 05: Terms within a Contract Module 06: Misinterpretations and Mistakes Module 07: Consumer Protection Module 08: Privity of Contract Module 09: Insurance Contract Laws Module 10: Contracts for Employees Module 11: Considerations in International Trade Contracts Module 12: Laws and Regulations for International Trade Module 13: Remedies for Any Contract Breach ***Level 3 Tax Accounting*** Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK ***Recruitment Consultant - Level 4*** Module 01 - Introduction to Recruitment: Importance and Implications Module 02 - An Overview of the Recruitment Industry Module 03 - The UK Recruitment Legislation Module 04 - Sales and Selling in the Recruitment Industry Module 05 - The Recruitment Process Module 06 - Key Performance Indicators for the Recruitment Industry Module 07 - Candidate Attraction for Recruitment Module 08 - Candidate Management Module 09 - Candidate Interview Processes Module 10 - Client Acquisition Module 11 - Client Strategy in the Recruitment Sector Module 12 - Client Management Module 13 - Steps to Starting and Running a Successful Recruiting Service ***Certificate in CV Writing and Interview Skills*** AN OVERVIEW AND INTRODUCTION Why take this course? Introduction to the course. SECTION 2 THE MAIN LECTURES Your CV - the interviewer's reason to eliminate you! Your CV needs to work harder than you think The three missing 'Traits' You've got the interview - NOW WHAT? What are my 'Tangibles'? Proof Positive!! The 'Missing Ingredient' to virtually guarantee selection! Why does this work so well? The final hurdle Bringing it all together ***HR Management Level 3*** Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08 : Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law ***Virtual Interviewing for HR*** Module 1: An Introduction to Virtual Interviewing Module 2: Interviewer's Perspective Module 3: Interview Preparation Module 4: Picking a Tech to Use Module 5: Attract and Hire the Best Talents Module 6: Final Thoughts and Onboarding ***GDPR Data Protection Level 5*** Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations ***Preventing Workplace Violence and Harassment Level 3*** Workplace Management: Violence Workplace Management: Harassment How will I get my certificate? After successfully completing the course, you will get your CPD Accredited Certificate (PDF + Hardcopy) as proof of your achievement. PDF Certificate: Free (Previously it was £10) Hardcopy Certificate: Free (Previously it was £20) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol this Employment Law UK. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Employment Law UK is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various Employment Law certifications will increase the value of your CV and open you up to multiple job sectors: HR Manager: £35,000 - £70,000 Recruitment Consultant: £25,000 - £55,000 Employment Law Solicitor £40,000 - £100,000 Payroll Manager: £30,000 - £55,000 Pensions Advisor: £25,000 - £50,000 Training and Development Manager: £40,000 - £65,000 Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Employment Law UK) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Industrial and Organisational Psychology Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Industrial and Organisational Psychology Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Industrial and Organisational Psychology Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Industrial and Organisational Psychology Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Industrial and Organisational Psychology  ? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Industrial and Organisational Psychology there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Industrial and Organisational Psychology course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Industrial and Organisational Psychology does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Industrial and Organisational Psychology was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Industrial and Organisational Psychology is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to I/O Psychology & Basic Theories Introduction 00:01:00 What is I/O Psychology? 00:10:00 The Big 5 Personality Trait Model 00:04:00 Maslow's Hierarchy of Needs 00:06:00 Roles of I/O Psychologists Employee Motivation 00:05:00 Job Analysis 00:06:00 Building Leadership & Training 00:07:00 Workplace diversity 00:04:00 Product Design 00:05:00 Improving Workplace Performance 00:07:00 Ergonomics 00:03:00 Examples of Lean Tools 00:04:00 Ergonomics Part 2 00:04:00 Popular jobs Opportunities in I/O psychology HR Management 00:10:00 Workforce Insight Analyst 00:09:00 Business Development Consultant 00:05:00 Organizational Effectiveness Manager 00:10:00 Executive Coach 00:06:00 Internal External Business Consultant 00:20:00 Team Development Manager 00:14:00 Change Manager 00:07:00 Strategy Development Manager 00:11:00 Recruitment Manager 00:10:00 Behavioral Analyst 00:02:00 Policy Officer 00:09:00 Engineering Psychologist 00:06:00 Difference between IO and Business Psychology 00:03:00 Is IO Psychology for you? 00:03:00 Order Your Certificate Order Your Certificate QLS 00:00:00

Embark on a transformational journey to become an exceptional leader and manager with our comprehensive Leadership and Management course. This in-depth training will equip you with the knowledge and skills to navigate the complexities of the modern workplace and foster a culture of success within your organization. Delve into the fundamental principles of management and leadership, exploring various leadership theories and frameworks to understand the nuances of effective leadership. Discover strategies for improving your management and leadership performance, empowering you to inspire, motivate, and guide your team towards achieving organizational goals. Learning Outcomes Gain a comprehensive understanding of management and leadership principles and frameworks Master various leadership theories and apply them to real-world leadership challenges Develop strategies to enhance your management and leadership performance Cultivate high-performance teams that drive innovation and growth Implement effective employee motivation techniques to boost productivity and engagement Why choose this Leadership and Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Leadership and Management course for? Aspiring and current managers seeking to enhance their leadership and management skills Individuals interested in pursuing a career in management or leadership roles Business owners and entrepreneurs aiming to improve their leadership and management strategies Professionals seeking to transition into management or leadership positions Anyone seeking to develop their personal and professional leadership skills. Career path Manager (£40,000 - £60,000) Senior Manager (£50,000 - £70,000) Executive (£60,000 - £80,000) Director (£70,000 - £90,000) Chief Executive Officer (CEO) (£80,000 - £100,000) Entrepreneur (£50,000 - £100,000) Prerequisites This Leadership and Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership and Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00 Assignment Assignment - Leadership and Management 00:00:00