512 MOT courses in Cardiff delivered Live Online

In this series we will be joined by a collection of creators and exploring their career including education, career steps and challenges.

In this series we invite globally respected studios to walk us through the processes and methods they employ when working with clients.

In this series we are going behind–the–scenes with established studios and hearing how they created their own brand.

In this series we invite globally respected studios to walk us through the processes and methods they employ when working with clients.

In this series we invite globally respected studios to walk us through the processes and methods they employ when working with clients.

In this series we invite globally respected studios to walk us through the processes and methods they employ when working with clients.

In this talk we will be exploring the role of creative director and taking you behind the scenes at what's involved in the position.

Training webinars in preparation for Le Jog Historic Road Rally

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support the development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The first in the series is: Positive & Proactive Communication for Effective Call Handling This workshop will provide an opportunity to look at how we positively communicate with others - taking into account patients expectations, stereotypes, our role, and how to have the best interactions! We add value by discussing the importance of their roles, exploring how change impacts us and patients, and how we can choose to respond. We couple this with a deeper exploration of communication techniques that leads to a greater understanding of how we can communicate using positive intention & language. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Heart Of The Surgery Changes & Choices Patient Experience Effective Communication Managing Other’s Emotions & Challenging Patients Importance of Signposting Keeping Motivated Creating New Habits We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

Book Now - Ian Banyard's Natural Mindfuness Online 21 day Guide Training Course