6873 Mobile courses

Description: As worldwide organisations move towards a flatter, group-based structure, directors and group leaders are required to find the best ways of how to consolidate full-time operational duties with leadership or managerial roles. This course will be very beneficial for people who wish to be or are already in leading roles in any organisation. This course will equip anyone with the essential leadership and people management skills. Who is the course for? This course is for relatively new leaders and directors and/ those getting ready for management roles. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Manager Director Team leader General Manager Small Business Owner. Human Resources Manager Corporate Services Manager Human Resources Advisor Human Resources Consultant Human Resources Officer Operations Manager Leadership and People Management Certificate Course - Updated Version Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour 00:16:00 Module 07: Meeting Management 00:21:00 Module 08: Project Management 00:23:00 Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building 00:20:00 Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership 00:20:00 Leadership and People Management Certificate Course - Old Version Leadership Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Leadership and People Management Certificate Course 00:20:00 Final Exam Final Exam- Leadership and People Management Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Critical thinking is essential to becoming an expert or professional in any industry. To know how to process information and come up with logical reasoning is very important for leaders. This trait helps them to come up with good strategies that will help their subordinates. Through this course, you will learn the necessary skills, knowledge, and information about the critical thinking implications for leadership and you will become a more rational and critical thinking leader. Who is the course for? Professionals of any industry who need to learn more about critical thinking Potential leader who thinks they need to know about critical thinking Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Critical Thinking Implications for Leadership course is a useful qualification to possess, and would be beneficial for the following careers: Business Industry Professional Counsellor Human Development Specialist Law Enforcer Life Coach and Mentor Mental Health Professional Public Officers. Critical Thinking: Implications for Leadership - Updated Version Module 01: Introduction to Critical Thinking Introduction to Critical Thinking 00:21:00 Module 02: Critical Thinking and the Judgment of Claims Critical Thinking and the Judgment of Claims 00:18:00 Module 03: Benefits and Barriers of Critical Thinking Benefits and Barriers of Critical Thinking 00:32:00 Module 04: Importance of Critical Thinking Importance of Critical Thinking 00:16:00 Module 05: Recognising a Critical Thinker Recognising a Critical Thinker 00:22:00 Module 06: What Are the Critical Thinking Steps? What Are the Critical Thinking Steps? 00:17:00 Module 07: Critical Thinking Strategies Problem-Solving Through Critical Thinking 00:25:00 Module 08: Problem-Solving Through Critical Thinking Critical Thinking Strategies 00:25:00 Module 09: Decision Making with Critical Thinking Decision Making with Critical Thinking 00:26:00 Critical Thinking: Implications for Leadership - Old Version Module One - Getting Started 00:30:00 Module Two - Components of Critical Thinking 01:00:00 Module Three - Non-Linear Thinking 01:00:00 Module Four - Logical Thinking 01:00:00 Module Five - Critical Thinkers (I) 01:30:00 Module Six - Critical Thinking (II) 01:00:00 Module Seven - Evaluate the Information 01:00:00 Module Eight - Benefits of Critical Thinking 01:00:00 Module Nine - Changing Your Perspective 01:00:00 Module Ten - Problem Solving 01:30:00 Module Eleven - Putting It All Together 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Critical Thinking: Implications for Leadership- Activities 00:00:00 Mock Exam Mock Exam- Critical Thinking: Implications for Leadership 00:20:00 Final Exam Final Exam- Critical Thinking: Implications for Leadership 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Every office needs someone who can carry out the administrative duties effectively and also represent the company in the best possible way. For this reason, proficient office admins and receptionists are always in high demand. If you are looking for a promising job, then this could be your call. The Admin, Secretarial & PA - Level 7 course will help you pursue a career in this field.  In the Admin, Secretarial & PA - Level 7 course, you will learn the core skills required to become an office admin. Through this course, you will get introduced to business etiquette. The easy-to-follow modules will teach you business writing, communication and organisation skills. You will become skilled in providing quality customer services. In addition, the course will provide you with effective tips for planning and scheduling.  After completing the course, you will receive a certificate of achievement. This certificate will elevate your resume and boost your employability in this promising sector. Enrol now! Learning Outcomes of Admin, Secretarial & PA - Level 7 Familiarise with the key skills required for office administration Learn different business etiquette Develop the skills to organise meetings and conferences Improve your business writing, communication and organisation skills Build the expertise to provide quality customer service Pick up the effective planning and scheduling strategies Who is this Course for? The Admin, Secretarial & PA - Level 7 course is perfect for those who want to pursue a career in the relevant fields. This course will also be beneficial for those already working in this area.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Admin, Secretarial & PA - Level 7 course will be beneficial for any related profession or industry, such as: Office Admin Secretarial Personal Assistant Receptionist Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Office Administration 00:17:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:17:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:18:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:21:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 07 - Business Etiquette Business Etiquette 00:19:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 09 - Travel Arrangements Travel Arrangements 00:22:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:21:00 Module 12 - Time Management Time Management 00:25:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 14 - Business Writing Skills Business Writing Skills 00:25:00 Module 15 - Organisational Skills Organisational Skills 00:19:00 Module 16 - Communication Skills Communication Skills 00:19:00 Module 17- Customer Service Customer Service 00:22:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00 Assignment Assignment - Admin, Secretarial & PA - Level 7 03:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn the fundamental and basic concepts of chemistry and make your life more colorful with all the reactions. This Online Diploma in Basic Chemistry course will help you advance your study in chemistry and pursue a career in the chemical science industry. In this Online Diploma in Basic Chemistry course, you will learn about the most basic concepts and their application. You will get to know about the periodic table, metals, organic and inorganic chemistry. You will also learn about the functions of energy, intermolecular force, gases and liquids. This course will also familiarize you with various types of chemistry like biochemistry, nuclear chemistry, molecular science and many more. Chemistry can make your understanding clear about what is happening around you and add extra spice to your life. This Online Diploma in Basic Chemistry course will teach you the basic concepts of chemistry from scratch. Learn Chemistry and enjoy the science behind your everyday life. Learning Outcomes Get a clear understanding of the basics of chemistry Get to know about matters, atoms and chemical bonds Familiarize with the ins and outs of the periodic table Understand the function of energy, intermolecular forces and gases Get in-depth knowledge about inorganic and organic chemistry Learn what chemical equilibrium is Get to know about the importance of PH and POH Familiarize with different chemical reactions Get to know about different chemical hygiene plans Maintain laboratory safety while working in a laboratory Who is this course for? This comprehensive Online Diploma in Basic Chemistry is ideal for those who want to grasp the basic concepts of chemistry and strengthen their basics. This course is suitable for learners of any age. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Online Diploma in Basic Chemistry is a useful qualification to possess and would be beneficial for any related profession or industry such as: Chemical Technicians Lab Technicians Forensic Scientists Environmental Analysts Engineers Operation Analysts Analytical Chemists Toxicologists Chemistry Teachers Water Chemists Researchers Online Diploma in Basic Chemistry Module 01: Introduction to Basic Chemistry 00:24:00 Module 02: Understanding Matter 00:21:00 Module 03: Atom 00:41:00 Module 04: Chemical Bonding 00:25:00 Module 05: Energy 00:38:00 Module 06: Periodic Table 00:35:00 Module 07: Intermolecular Forces 00:25:00 Module 08: Gases 00:25:00 Module 09: Solution 00:26:00 Module 10: Chemical Equilibrium 00:30:00 Module 11: Kinetics and Equilibrium 00:17:00 Module 12: Acids and Bases 00:23:00 Module 13: pH and pOH 00:23:00 Module 14: Reactions Involving Acids and Bases 00:25:00 Module 15: Redox Reaction 00:21:00 Module 16: Electricity and Chemistry 00:28:00 Module 17: Inorganic Chemistry 00:24:00 Module 18: Organic Chemistry 00:44:00 Module 19: Biochemistry 00:30:00 Module 20: Nuclear Chemistry 00:27:00 Module 21: Industrial Chemistry 00:24:00 Module 22: Environmental Chemistry 00:24:00 Module 23: Laboratory Safety 00:36:00 Module 24: Chemical Hygiene Plan 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn how to capture an online audience and create winning copy that inspires visitors to use your services and buy your product with the Copywriter Course Level 3. This copywriting course will transform you into a specialist copywriter in no time, as you learn how to create compelling, error-free content for blogs, promotional emails, websites and social media. This copywriting certificate starts with a general introduction to copywriting, moving on to getting to know your audience and understanding your customers. Throughout the course, you will hone your skills and creative flair, with tips on how to bring your ideas to life. Product descriptions, persuasive writing, the qualities of a great copywriter and more will all be discussed in this best-selling course. Learning Outcomes of The Copywriter Course Level 3:  Familiarise with the qualities, role and responsibilities of a copywriter Understand how to write engaging sales-focused content to captivate your target audience Learn how to write compelling and concise product descriptions Gain a solid understanding of your target market and the importance of tone of voice Fine-tune your writing style and develop your writing and research skills Explore techniques and strategies for writing persuasive, informative and error-free copy Learn how to pitch your ideas and bring them to life Get step-by-step guidance on blog writing, email marketing, web writing and offline writing Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course at a glance Know how to register a website on Google search console Learn how to shortlist targeted keyword list in google keyword planner Understand how to remove a URL from the google search engine Discover powerful data analytics to measure SEO performance Understand how to create and set up a Youtube channel banner Know how to install tracking code on your website and add filters and remove internal traffic Get to know email marketing tools set up such as Mailchimp and Getresposne Learn how to increase your connections in no time Know Twitter account setup and features Learn how to set your Facebook page, Facebook icon, cover image, and description Why Social Media Marketing Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this social media marketing course will set you up with a solid foundation to become a confident Social Media Marketer and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of Social Media Marketing. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Social Media Marketing Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Social Media Marketing Social Media Marketing Intro Marketing On Facebook & Instagram Marketing on Twitter & Youtube Intro To Pinterest Marketing Pinterest Marketing - Part 1 Pinterest Marketing - Part 2 Pinterest Marketing - Part 3 LinkedIn Marketing Intro LinkedIn Marketing - Part 1 LinkedIn Marketing - Part 2 LinkedIn Marketing - Part 3 Intro To Split Testing Split Testing - Part 1 Split Testing - Part 2 Split Testing - Part 3 Intro to Funnel Building Funnel Building - Part 1 Funnel Building - Part 2 Funnel Building - Part 3 Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of digital marketing. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This social media marketing course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? When I will get the login details for my course?

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Forex, also known as foreign exchange, FX or currency trading, is a decentralized global market where all the world’s currencies trade. Forex market is a 24 hour never sleeping market around the globe. You have two options for trading in Forex Market you can trade in currency derivatives (Future & Options) on an exchange or Trade with a Forex Dealer in International Market. This Diploma in Forex Trading delivers the strategic edge by combining powerful skill building lessons and practice market trading sessions. It will provide you with a superior and detailed knowledge of the Foreign Exchange Trading, their purpose, function, main activities and their regulation. Discussions and advice will be actively encouraged throughout the sessions which are intended to be interactive. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Diploma in Forex Trading is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more about this subject. Career path Training offered by the Diploma in Forex Trading could potentially benefit a range of roles, but would particularly enhance careers in Finance Stock Trading Forex Trading Economics Other professional trading roles Course Contents Basics of Stock Market & Forex Trading Forex Trading Simplified Practical Forex Trading

Are suffering from depression and anxiety or want to help people who are dealing with these! Our best selling course is here to help you to learn everything you need to pull out yourself or the person who is suffering from these problems! Anxiety, depression and severe mental problems affect not only the individuals concerned but also their families and friends. Mental health problems result in reduced quality of life and possibly loss of life. The Anxiety Awareness Course is designed to help you identify, understand, and improve psychological difficulties like stress, insomnia, worry, anxiety and depression. It will tackle the issues of stigma and discrimination, explain why the promotion of mental well-being is important and give a history of institutions and segregation. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Anxiety Awareness Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

The Office Administrator Skills for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Office Administrator Skills consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Who Is This Course For? This course is ideal for entry-level job seekers, administrative assistants, receptionists, and office support staff looking to strengthen their skills. It’s also beneficial for career changers, small business owners managing their own offices, and professionals returning to work who need updated administrative training. No prior experience is required, making it perfect for beginners eager to start a career in office administration. Career Path Office Administrator – £18,000 - £25,000 Administrative Assistant – £17,000 - £23,000 Receptionist – £16,000 - £22,000 Executive Assistant – £25,000 - £35,000 Office Manager – £25,000 - £40,000 Data Entry Clerk – £18,000 - £24,000