Register on the Digital Banking for Beginners today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Digital Banking for Beginners is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Digital Banking for Beginners Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Digital Banking for Beginners, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Story of Digital Banking -- An overview section Introduction 00:02:00 Moving from Traditional Banking to New-gen Banking Moving from Traditional Banking to New-gen Banking 00:08:00 Proliferation of Internet Banking, Mobile Banking and 'direct Banking' concept Proliferation of Internet Banking, Mobile Banking and 'direct Banking' concept 00:07:00 Use of Social media in Banking and arrival of Fintech Firms Use of Social media in Banking and arrival of Fintech Firms 00:09:00 Innovative technologies IOT, AI, ML, Block-chain,, Big data etc Innovative technologies IOT, AI, ML, Blockchain,, Big data etc 00:10:00 Illustrative 'CIO Wishlist' to complement or enable comprehensive digital Bank Illustrative 'CIO Wishlist' to complement or enable comprehensive digital Bank 00:11:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Give a compliment to your career and take it to the next level. This Party Planner: Creating Memorable and Stress-Free Events will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Party Planner: Creating Memorable and Stress-Free Events will help you keep ahead of the pack. The Party Planner: Creating Memorable and Stress-Free Events incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Party Planner: Creating Memorable and Stress-Free Events will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Party Planner: Creating Memorable and Stress-Free Events, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Level 3 Hospitality Management Course Course 02: Catering Management Course 03: Kids Party Planner Diploma Course 04: Customer Relationship Management Course 05: Interior Design Professional Diploma Course 06: Sophisticated Baking and Cake Decorating Level 2 Course 07: Professional Photography Diploma Course 08: Working Effectively Across Cultures Course 09: Time Management Course 10: Retail Management - Level 5 As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Party Planner: Creating Memorable and Stress-Free Events to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this course: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum: Course 01: Party Planner Module 01: Introduction to Party Planner Module 02: Types of Parties - Overview Module 03: Skills You Need to Be a Party Planner Module 04: Starting Your Party Planning Business Module 05: Party Planning Business Functions Module 06: Initial Planning & Budgeting Module 07: Guest Demographics Module 08: Choosing a Theme Module 09: Venue Requirements Module 10: Food and Beverage Module 11: Vendors Every Party Planner Should Know Module 12: Generating a Client Base Module 13: Networking Module 14: Making the Party Memorable Course 02: Level 3 Hospitality Management Course Module 01: Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Customer Satisfaction Module 12: E-Hospitality and Technology Course 03: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 04: Kids Party Planner Diploma Module 01: Planning a Kids' Party Module 02: Skills You Need to Be a Party Planner Module 03: Types of Kids' Parties Module 04: The Finances Module 05: Choosing a Theme Module 06: Planning the Entertainment Module 07: Focusing on Catering Module 08: Making the Day Memorable Course 05: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 06: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 07: Sophisticated Baking and Cake Decorating Level 2 Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Party Planner: Creating Memorable and Stress-Free Events bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Party Planner: Creating Memorable and Stress-Free Events is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
With a single payment you will gain access to Event Planner including 10 additional premium courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Event Planner Complete Bundle: Course 01: Event Planner Course 02: Event Management Course 03: Catering Management Course 04: Business Analysis Level 3 Course 05: Interior Design Professional Diploma Course 06: Effective Communication Skills Course 07: Basic Adobe Photoshop Course 08: Professional Photography Diploma Course 09: Customer Relationship Management Course 10: Baking and Cake Decorating Level 2 Course 11: Health and Safety at Workplace If you want to gain a solid understanding of Event Planner and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Event Planner course designed by expert instructors. The Event Planner will cover a comprehensive range of 12, you'll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for a lifetime. The Event Planner will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Event Planner has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Event Planner is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Event Planner course is perfect! Benefits you'll get choosing Apex Learning for this Event Planner: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course 01: Event Planner Module 01: Introduction to Event Management Module 02: Role of an Event Planner Module 03: Event Classification Module 04: Events and Clients Module 05: Steps to Plan an Event Module 06: Invitation to the Event Module 07: Event Marketing Module 08: Catering at Events Module 09: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Course 02: Event Management Event Planning Steps for Planning an Event Invitations, Greetings, and Dress Code Table Manners and Table Settings The Event What is Event Management Types of Events Course 03: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 04: Business Analysis Level 3 Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Course 05: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 06: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 07: Basic Adobe Photoshop Section 01: Shortcuts & the Brush Section 02: Layers Section 03: Modify Your Portrait Section 04: Watermark & Figures Section 05: Modify Your Text Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 10: Baking and Cake Decorating Level 2 Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief Course 11: Health and Safety at Workplace Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous certifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds. Requirements Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included
Join the Scrum.org accredited Live Virtual Class - Professional Scrum Product Owner Advanced™ training (PSPO Advanced) to master the role of a Product Owner. Learn how to advance your training of Product Ownership and apply it to deliver even more value. Course Description Agile techniques and the Scrum framework revolutionise project and product delivery, enabling teams to work faster and align closely with business needs. A product owner's role within this delivery is critical. Unlike traditional team managers, Product Owners focus on maximising product value rather than individual elements of project delivery. To excel in this role, product owners must combine business strategy with product vision and delivery roadmaps. The ability to operate within complex environments highlights the need for specific training and qualifications. Product Owner Advanced training is specifically designed to empower experienced Product Owners to deliver greater value. An exceptional Product Owner requires skillsets beyond core Agility and Scrum. These include clear decision-making, vision, communication, and influence. Practical experience is highly valued, and the PSPO 2 course emphasises interactive workshops, discussions, and exercises to provide a comprehensive understanding of the multifaceted Product Owner role. This course elevates existing Product Owners' capabilities, providing a clear path for your professional growth and delivering increased value to product stakeholders. Through collaborative and exploratory training, Product Owners' knowledge and experience will reach new heights, improving various aspects of your role. Key areas covered include: Deepening understanding of the Product Owner role, including product understanding, customer identification, and effective communication of product vision and strategy. Leveraging product vision and strategy to gain a competitive edge. Embracing diverse roles and stances essential for Product Owners. Enhancing stakeholder communication and management skills with a focus on different stakeholder groups. Navigating Agile governance, budgeting, and contracting within the Scrum framework. Scaling the Product Owner role for larger projects and products. By the end of this product owner advanced training, participants will be equipped to excel as Product Owners, driving success and value across their product journey. Why Train With Us? Develop advanced product owner skillsets that build on your existing knowledge of the Scrum framework and product owner accountabilities with our immersive two-day online PSPO Advanced course. Led by experienced industry professionals and support Professional Scrum Trainers & Product Owners, the course values team-based exercises and a hands-on learning experience. We help you grow within your Product Owner role through this advanced training, enabling you to better communicate product vision and strategy to teams, ultimately delivering higher value through projects and products with larger scopes. Who Should Attend This Course? The Professional Product Owner – Advanced course is designed for: Experienced Product Owners, ideally with at least one year of experience in the role Scrum Masters and stakeholders collaborating with Product Owners Your Professional Scrum Trainer Meet Jay, founder of Fractal Systems and a dedicated Professional Scrum Trainer. With over 20 years of experience in team and leadership roles, Jay is well-versed in delivering continuous value. His unique teaching approach involves zero PowerPoint and instead relies on engaging, experience-based sessions using techniques from Liberating Structures and Neuro Linguistic Programming. Jay's expertise lies in business transformations, offering training, mentoring, coaching, and consulting to foster success through collaborative efforts. Rapid learning and practical application are the hallmarks of his approach. Jay & the entire Fractal team are invested in your learning journey and are here to support you from start to end, including offering additional valuable support: Free practice assessments for certification success Free resource bundle to master Scrum Free exam revision sheets Free access to an exam simulator Free exam coaching sessions for first-time success Free 1:1 coaching to excel at work Our Clients Our Testimonials
Duration 5 Days 30 CPD hours This course is intended for The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications. Overview After completing this course, students will be able to: Configure and manage the transport pipeline Manage and troubleshoot mail flow and transport issues Manage message hygiene and compliance Manage authentication for messaging Configure organizational settings and sharing Manage mobile devices Manage role-based permissions Create and manage recipient objects and resources Plan, implement, and troubleshoot public folders Plan a hybrid environment Perform mailbox migrations Deploy and troubleshoot a hybrid environment This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. This course is designed for IT Professionals who deploy and manage the messaging infrastructure for Microsoft 365 in their organization. Managing the Transport Pipeline Overview of Transport Services Configuring Message Transport Managing Transport Rules Managing and Troubleshooting Mail Flow Managing Mail Flow Troubleshooting Mail Flow Troubleshooting Transport Issues Troubleshooting with Logs Managing Message Hygiene Planning for Message Hygiene Managing Anti-Malware and Anti-Spam Policies Managing Advanced Threat Protection Managing Compliance Messaging Compliance in the SCC Messaging Compliance in Exchange Managing Exchange Online Archiving and Auditing Managing Content Search Managing Organizational Settings Managing Authentication for Messaging Configuring Organizational Settings Configuring Organizational Sharing Managing Mobile Devices Mobile Device Mailbox Policies Managing Mobile Device Access Managing Role-Based Permissions Managing Admin Roles Managing User Roles Exchange Setup - RBAC and AD Split Permission Managing Recipient Objects and Resources Exchange Recipients Creating and Managing Exchange Recipients Managing Email Addresses, Lists, and Resources Managing Public Folders Planning the Public Folder Hierarchy Implementing and Managing Public Folders Troubleshooting Public Folders Planning a Hybrid Environment Exchange Hybrid Deployment Requirements Planning to Run the Hybrid Configuration Wizard Performing Mailbox Migrations Planning Mailbox Migrations Performing IMAP Migrations Performing Cutover and Staged Migrations Performing Advanced Migrations Deploying and Troubleshooting a Hybrid Environment Deploying and Managing an Edge Transport Server Configuring a Hybrid Deployment using the HCW Implementing Advanced Hybrid Functionality Troubleshooting Hybrid Deployments
This course covers essential first aid for cyclists to give you the skills to be able to help yourself and others if involved in an accident. The course is designed as an introduction to basic first aid in a cycling environment. The course covers topics including head injuries, how to put someone into the recovery position, breaks, sprains and dislocations and so much more. For a more comprehensive course please see First Aid for Cyclists which includes CPR, spinal injuries, when to move them, asthma and breathing problems, heat exhaustion and much more. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You will have continuous access to the course for 12 months. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency Keep yourself safe Priorities of treatment Information to give the emergency services The primary survey – how to help in an emergency Danger Response Airway Breathing Unresponsive and breathing How to put someone into the recovery position Wounds and bleeding How to treat a bleeding wound Dressings Embedded objects Shock Symptoms of shock Breaks, sprains and dislocations How do you know if they have broken a bone? Treatment for soft tissue injuries or possible closed fractures When to call an ambulance Head injuries What to look for and what to do Compression and concussion Skull fracture How to recognise if something is seriously wrong Road traffic accidents – how to help! Final test-yourself section and certificate