6719 Mobile courses in Cardiff delivered Online

Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn to use proper telephone etiquette, and answer business calls, understand telephone courtesy and equip various telephone skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Diploma in Customer Service: Telephone Etiquette - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Diploma in Customer Service: Telephone Etiquette - Old Version Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Assignment Assignment - Diploma In Customer Service: Telephone Etiquette 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Having a holistic understanding of telephone etiquette can make a huge difference to your customers and your profits. This course is ideal for you, whether you frequently deal with customers on the telephone or about to enter into telemarketing and become a customer service representative, receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system expertly. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling rough or angry callers. In just 75 Minutes, you will: Be able to handle interoffice calls and voicemail messages Successfully eliminate phone distractions and correct poor telephone etiquette Develop and master the techniques that improve your organization's image Handle incoming and outgoing calls precisely that win more business Correctly respond to rude or hostile customers Answer the phone expertly at your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Telephone Skills Training is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telephone Skills Training Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam - Telephone Skills Training 00:20:00 Final Exam Final Exam - Telephone Skills Training 00:20:00 Assignment Assignment - Telephone Skills Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Our best-selling ADHD Awareness Course has been compiled to provide the right information and help for those that work or live with individuals that have Attention Deficit Hyperactivity Disorder (ADHD). This common neurodevelopmental disorder can often cause alienation or discomfort, but you can easily be coached to provide support and assistance for those impacted by it. This tutorial has been expertly written to provide information and guidance when advocating the issues caused by ADHD. Once you sign up, knowledge regarding the onset of ADHD will become instantly available, along with recommended approaches for dealing with it, in the home and school settings. This is supplemented by information about cognitive therapy and treatments that are available, and the care organisations that exist to aid those in need. Each online module different perspectives of the disorder and the various challenges that sufferers must face. The ADHD Awareness Course provides excellent information and tips from expert on treating the condition, with recent updates and news. The study tools and exercises provided will ensure that the knowledge gained is memorised and can be put to instant and practical use. By attaining this awareness, you will be supplying another critical step in understanding and remedying the worst aspects of ADHD.  Why choose this ADHD Awareness Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This course is aimed at those who work in the UK Healthcare, Welfare and Education systems. It will provide the most benefits for those likely to encounter ADHD in their personal or expert lives. Career Path The training offered by the ADHD Awareness Course will benefit Healthcare, Welfare, or Educational expert that regularly communicate with people with ADHD. This would be most appropriate for careers and functions such as:  Healthcare Support Workers Child and Adult Therapists SEN/SENCO Teachers Family Support Workers Community Care Staff Healthcare Practitioners Course Content Module 1: Introduction to ADHD Introduction to ADHD 00:12:00 Module 2: ADHD in Young and Adults ADHD in Young and Adults 00:18:00 Module 3. ADHD in Family Settings ADHD in Family Settings 00:11:00 Module 4. ADHD in Educational Settings and Parent Training ADHD in Educational Settings and Parent Training 00:18:00 Module 5. ADHD and Attention Difficulties ADHD and Learning Difficulties 00:14:00 Module 6. Cognitive Approaches in ADHD Cognitive Approaches in ADHD 00:15:00 Module 7: The Organisation of Care for ADHD The Organisation of Care for ADHD 00:20:00 Assignment Assignment - ADHD Awareness 4 days, 22 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Mental Health and Work is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Mental Health and Work consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Mental Health and Work doesn't entitle you to practise as a expert in this specific field. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Introduction to Mental Health Introduction to Mental Health 00:21:00 Module 2: Stress and Anxiety Disorders Stress and Anxiety Disorders 00:35:00 Module 3: Personality Disorders Personality Disorders 00:45:00 Module 4: Mood Disorders Mood Disorders 00:25:00 Module 5: Mental Health in the Workplace Mental Health In The Workplace 00:26:00 Module 6: Approach and React To People in Mental Health Crisis Approach and React To People in Mental Health Crisis 00:35:00 Module 7: Medication and Therapy in the Treatment of Mental Illness Medication and Therapy in the Treatment of Mental Illness 00:35:00 Module 8: Mental Health Legislation and Services Mental Health Legislation and Services 00:32:00 Mock Exam Mock Exam - Mental Health And Work 00:20:00 Final Exam Final Exam - Mental Health And Work 00:20:00 Assignment Assignment - Mental Health And Work 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Call Centre Based Customer Service today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Call Centre Based Customer Service is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Customer Service Introduction to Customer Service 00:25:00 Module 02: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:14:00 Module 03: Customer Relationship Management Customer Relationship Management 00:44:00 Module 04: Customer Service Communication Strategies Customer Service Communication Strategies 00:26:00 Module 05: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:33:00 Module 06: Building Rapport Over the Phone Building Rapport Over the Phone 00:26:00 Module 07: Inbound and Outbound Calls Inbound and Outbound Calls 00:18:00 Module 08: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:30:00 Module 09: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:12:00 Module 10: Problem Solving over the Phone Problem Solving over the Phone 01:06:00 Module 11: Intra Organisation Dealings Intra Organisation Dealings 00:37:00 Module 12: Measuring Customer Service Measuring Customer Service 00:14:00 Assignment Assignment - Call Centre Based Customer Service 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Food Safety: Level 3 Supervising Food Safety in Catering Course Online This Food Safety: Level 3 Supervising Food Safety in Catering Course is designed for catering managers and supervisors to help them understand their essential day-to-day responsibilities, including how to implement the basics of a HACCP food safety management system. By the end of this Food Safety: Level 3 Supervising Food Safety in Catering Course, you will be fully aware of all UK food safety regulations, as well as how to improve and maintain an excellent food safety management system. You will also be aware of every type of food bacteria and how to prevent them from causing food poisoning. Special Offers of this Food Safety: Level 3 Supervising Food Safety in Catering Course This Food Safety: Food Safety in Catering Course includes a FREE PDF Certificate. Lifetime access to this Food Safety: Food Safety in Catering Course Instant access to this Food Safety: Food Safety in Catering Course Get FREE Tutor Support from Monday to Friday in this Food Safety: Food Safety in Catering Course Other courses are included with the Food Safety: Level 3 Supervising Food Safety Complete Bundle Course 01: Level 3 Supervising Food Safety in Catering Course 02: Level 2 Food Hygiene and Safety for Catering Course 03: Level 2 Food Hygiene and Safety Course 04: Food Allergen Awareness Training Course 05: Level 2 Award in Food Safety in Health and Social Care and Early Years and Childcare Settings [ Note: Free PDF certificate as soon as completing the Food Safety: Level 3 Supervising Food Safety in Catering Course] Food Safety: Level 3 Supervising Food Safety in Catering Course Online Industry Experts Designed this Food Safety: Level 3 Supervising Food Safety in Catering course into 17 detailed modules. Detailed course curriculum of the Food Safety: Level 3 Supervising Food Safety in Catering Course Food Safety: Module 01: An Overview of Supervising Food Safety Food Safety: Module 02: Legislations Related to Food Safety Food Safety: Module 03: Types of Food Contamination Food Safety: Module 04: The Process of Controlling Contamination Food Safety: Module 05: Micro-Organisms Food Safety: Module 06: Food Poisoning and Food-Borne Illness Food Safety: Module 07: Non-Bacterial Food Poisoning Food Safety: Module 08: Controlling Temperature Food Safety: Module 09: Checking, Verifying and Recording Temperatures Food Safety: Module 10: The Process of Food Preservation Food Safety: Module 11: Premises and Equipment Design Food Safety: Module 12: Waste, Cleaning and Disinfection Food Safety: Module 13: Pest Control Food Safety: Module 14: Personal Hygiene Food Safety: Module 15: Staff Training Food Safety: Module 16: Implementing a Food Safety Management System Food Safety: Module 17: Food Safety Management Tools Assessment Method of Food Safety: Level 3 Supervising Food Safety in Catering Course After completing each module of the Food Safety: Level 3 Supervising Food Safety in Catering Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Food Safety: Level 3 Supervising Food Safety in Catering Course After completing the MCQ/Assignment assessment for this Food Safety: Level 3 Supervising Food Safety in Catering course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Food Safety: Level 3 Supervising Food Safety in Catering This Food Safety: Level 3 Supervising Food Safety in Catering is ideal for managers and supervisors in all types of catering establishments, including restaurants, hotels, cafes, bars, fast-food outlets, takeaways, mobile food trucks, kitchens, hospitals, schools and colleges Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following options: Food Safety: Level 1 Award in Food Safety in Catering (RQF) Food Safety: Level 2 Award in Food Safety in Catering (RQF) Food Safety: Level 2 Award in Food Safety for Retail (RQF) Food Safety: Level 3 Award in Food Safety for Catering (RQF) Food Safety: Level 3 Award in Food Safety for Manufacturing (RQF) Food Safety: Level 4 Award in Managing Food Safety in Catering (RQF) Food Safety: Level 4 Award in Food Safety Management for Catering(RQF) Requirements Food Safety: Level 3 Supervising Food Safety in Catering Students who intend to enrol in this Food Safety: Food Safety in Catering course must meet the following requirements: Food Safety: Good command of the English language Food Safety: Must be vivacious and self-driven Food Safety: Basic computer knowledge Food Safety: A minimum of 16 years of age is required Career path Food Safety: Level 3 Supervising Food Safety in Catering This Food Safety: Level 3 Supervising Food Safety in Catering course will prepare you for a variety of career opportunities; here are a few examples: Restaurant Manager Head Chef Kitchen Assistant Cook Chef Assistant Nursery Cook Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your Category Procurement Manager skills? If yes, then you have come to the right place. Our comprehensive course on Category Procurement Manager will assist you in producing the best possible outcome by mastering the Category Procurement Manager skills. The Category Procurement Manager course is for those who want to be successful. In the Category Procurement Manager course, you will learn the essential knowledge needed to become well versed in Category Procurement Manager. Our Category Procurement Manager course starts with the basics of Category Procurement Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Category Procurement Manager course is intuitive and easy to understand. Why would you choose the Category Procurement Manager course from Compliance Central: Lifetime access to Category Procurement Manager course materials Full tutor support is available from Monday to Friday with the Category Procurement Manager course Learn Category Procurement Manager skills at your own pace from the comfort of your home Gain a complete understanding of Category Procurement Manager course Accessible, informative Category Procurement Manager learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Category Procurement Manager bundle Study Category Procurement Manager in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Category Procurement Manager Course Improve your chance of gaining in demand skills and better earning potential by completing the Category Procurement Manager Category Procurement Manager This course delves into the following modules to provide a well-rounded understanding of the Category Procurement Manager role: Module 1: Supply Chain Basics This module establishes a strong foundation by exploring the core principles of supply chains. You'll learn about the different stages involved, from sourcing raw materials to delivering finished products to the end customer. Module 2: Role of Procurement in an Organisation This module sheds light on the critical role procurement plays within an organization. You'll gain insights into how procurement activities contribute to achieving organizational goals and objectives. Module 3: The Purchasing Cycle Master the various steps involved in the purchasing cycle, ensuring a streamlined and efficient procurement process. This module covers activities like requisition generation, vendor selection, price negotiation, order placement, and receipt management. Module 4: Purchasing Toolkits Equip yourself with the theoretical knowledge of various purchasing tools and techniques. Learn how to leverage these tools to improve decision-making, manage contracts effectively, and optimize procurement processes. Module 5: Managing Competitive Bids This module dives into the world of competitive bidding, a cornerstone of effective Category Procurement Management. You'll understand how to develop and issue bid requests, evaluate proposals, and select the most suitable vendors. Module 6: Quality Management Maintaining quality is paramount in procurement. This module explores quality management principles and techniques to ensure you receive products and services that meet your organization's standards. Module 7: Supplier Relationship Management Building strong and collaborative relationships with suppliers is essential for a successful Category Procurement Manager. This module explores strategies for effective supplier communication, performance management, and risk mitigation. Module 8: Analysing and Reducing Risk in the Supply Chain Supply chains are inherently susceptible to various risks. This module equips you with the theoretical knowledge to identify, analyze, and implement strategies to minimize these risks, ensuring supply chain continuity. Module 9: Improving Efficiency and Accuracy This module focuses on optimizing procurement processes for enhanced efficiency and accuracy. You'll explore various approaches to streamline workflows, minimize errors, and achieve cost savings. Module 10: Category Management Gain a comprehensive understanding of category management, a critical skill for Category Procurement Managers. This module explores how to strategically classify, source, and manage different categories of goods and services to achieve optimal value. Module 11: Inventory Management Effective inventory management is crucial for cost control and maintaining smooth operations. This module explores various inventory management techniques to optimize stock levels and minimize holding costs. Module 12: E-Procurement The world of procurement is increasingly reliant on technology. This module introduces you to the theoretical concepts of e-procurement, exploring how technology can be leveraged to enhance efficiency, transparency, and cost savings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Category Procurement Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Category Procurement Manager. It is also great for professionals who are already working in Category Procurement Manager and want to get promoted at work. Requirements To enrol in this Category Procurement Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path The Category Procurement Manager course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Category Procurement Manager. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This bundle course has been designed with 4 CPD & IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a SEN teaching assistant and child care support worker. Lead Academy Scholarship Programme | Enrol Today & Save £361 This Bundle Package Includes: The following courses of the SEN teaching assistant course will set you up with a solid foundation in the SEN teaching and child counselling industry and give you the essential skills you need to succeed! SEN Teaching Child Counselling Diploma Child Psychology Diploma Child Behaviour and Development Level 3 If you're interested in working as a SEN teaching assistant and child care support worker or want to learn more skills in SEN teaching and child counselling but unsure of where to start, then this SEN teaching assistant course will set you up with a solid foundation to become a confident SEN teaching assistant and child care support worker and develop more advanced skills. The SEN teaching assistant course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a SEN teaching assistant and child care support worker. The SEN teaching assistant + 3 premium childcare courses bundle courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career. This comprehensive SEN teaching assistant course is the perfect way to kickstart your career in the field of SEN teaching and child counselling. This SEN teaching assistant course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This SEN teaching assistant course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This SEN teaching assistant course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in SEN teaching and child counselling Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Endorsed by The Quality Licence Scheme Certified by CPD Accredited by The International Practitioners of Holistic Medicine (IPHM) Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Course Curriculum SEN Teaching Child Counselling Diploma Child Psychology Diploma Child Behaviour and Development Level 3 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65 and will be charged separately for each course. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This bundle course has been designed with 3 CPD & IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward like an animal care worker. This Bundle Package Includes: The following courses of the Animal Care Career will set you up with a solid foundation in the animal care and animal behaviour industry and give you the essential skills you need to succeed! Animal Care and Psychology Animal Care - Animal Healing Course Pet First Aid & CPR Online Training If you're interested in working as an animal care worker or want to learn more skills on animal care and animal behaviour but unsure of where to start, then this Animal Care Career will set you up with a solid foundation to become a confident animal care worker and develop more advanced skills. The Animal Care Career will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as an animal care worker. The Animal Care Diploma - 3 Courses Complete Bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career. This comprehensive Animal Care Career is the perfect way to kickstart your career in the field of animal care and animal behaviour. This Animal Care and Psychology + Animal Healing Course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This Animal Care Career support learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Animal Care Career is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in Animal Care Career Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Endorsed by The Quality Licence Scheme Certified by CPD Accredited by The International Practitioners of Holistic Medicine (IPHM) Eligibility to apply for the insurance Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Course Curriculum Animal Care - Animal Healing Course at Qls Level 5 Pet First Aid & CPR Online Training Animal Care and Psychology Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65 and will be charged separately for each course. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This bundle course has been designed with 4 CPD & IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a SEN teaching assistant and child care support worker. This Bundle Package Includes: The following courses of the SEN teaching and child counselling course will set you up with a solid foundation in the SEN teaching and child counselling industry and give you the essential skills you need to succeed! Early Years SEN Teaching Child Counselling Diploma Child Psychology Diploma Child Behaviour and Development Level 3 If you're interested in working as a SEN teaching assistant and child care support worker or want to learn more skills in SEN teaching and child counselling but unsure of where to start, then this SEN teaching and child counselling course will set you up with a solid foundation to become a confident SEN teaching assistant and child care support worker and develop more advanced skills. The SEN teaching and child counselling course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a SEN teaching assistant and child care support worker. The early years SEN teaching + 3 premium childcare courses bundle courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career. This comprehensive SEN teaching and child counselling course is the perfect way to kickstart your career in the field of SEN teaching and child counselling. This SEN teaching and child counselling course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This SEN teaching and child counselling course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This SEN teaching and child counselling course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in SEN teaching and child counselling Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Endorsed by The Quality Licence Scheme Certified by CPD Accredited by The International Practitioners of Holistic Medicine (IPHM) Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Course Curriculum Early Years SEN Teaching Child Counselling Diploma Child Psychology Diploma Child Behaviour and Development Level 3 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65 and will be charged separately for each course. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org