6432 Mobile courses delivered On Demand

Want to be the technician everyone can rely on? The Service Engineer: Car Mechanic bundle has been engineered for job-seekers ready to step confidently into service roles across the automotive and mechanical maintenance industry. This all-in-one learning package covers everything a modern technician needs to be employable, efficient, and trusted. Whether you’re heading for a workshop, field service role, or multi-skilled trade job—start here. 📘 Description Service engineers are expected to juggle technical know-how with clear communication, safety awareness, and the ability to respond under pressure. Employers across the UK are actively hiring skilled, adaptable workers who bring more to the table than just mechanical intuition. This 20-in-1 course bundle is your chance to leap ahead—without paying a fortune or sitting through dry, outdated materials. With an intelligent mix of technical relevance and soft skill enhancement, it ensures you're a well-rounded, job-ready candidate. There's no need to waste time hopping between single-topic courses when this bundle covers all your bases. Act now—while hiring demand remains high and positions go quickly. ❓ FAQ Q: What kind of jobs will this help me get? A: Service engineer, vehicle technician, mechanical assistant, garage technician, or multi-trade operative. Q: Will I need prior experience to take this? A: No prior experience is needed—it’s suitable for beginners and career switchers alike. Q: Is this bundle respected by employers? A: Yes. The course subjects reflect real-world skills required in motor trade and engineering roles. Q: How do I access the courses? A: Once enrolled, you’ll receive instant access to all 20 courses—train at your own pace. Q: Are these qualifications useful for self-employed work? A: Absolutely. They’ll support freelancers and mobile mechanics aiming to build client trust and credibility.

Don’t just turn wrenches—turn heads. The Vehicle Technician 20-in-1 bundle is for those serious about becoming an asset in the workshop, on the road, or across the mechanical trade landscape. If you're aiming to build a CV that employers won’t ignore, this comprehensive course suite is your shortcut to becoming employable and indispensable. Time to stop browsing job boards and start standing out on them. 📘 Description Vehicle maintenance and technical support roles demand more than mechanical familiarity. Today’s technicians are expected to manage safety protocols, procurement basics, time-sensitive service calls, and client interactions—all while solving real-world problems. That’s why this bundle doesn’t just cover what’s under the hood—it builds the kind of professional polish that hiring managers look for. With 20 job-market-aligned courses bundled into one value-packed offer, you’ll be developing a competitive skill set at a fraction of the usual cost. And in a fast-moving industry, delaying upskilling could mean missing your moment. Don’t wait—this opportunity won’t. ❓ FAQ Q: What types of jobs does this bundle support? A: Vehicle technician, workshop assistant, parts and maintenance coordinator, mobile mechanic, or technician apprentice. Q: Does this help with compliance-heavy industries like logistics or public transport? A: Yes. The skills in this bundle apply across many regulated and safety-focused sectors. Q: Will I receive a certificate for each course? A: Yes. Each completed course awards a certificate you can showcase on CVs and job platforms. Q: Can this help me move into full-time employment? A: While no course guarantees a job, this bundle was built to make you a stronger candidate for roles requiring practical and interpersonal capabilities. Q: Is this bundle beginner-friendly? A: 100%. It’s suitable for complete beginners and those returning to the workforce or shifting careers.

Step confidently into one of the most trusted and fast-paced front desk roles in animal care. This 20-in-1 Veterinary Receptionist bundle was built to equip aspiring candidates with the core professional and administrative skills that veterinary clinics look for when hiring. Reception teams keep veterinary practices running smoothly. With this bundle, you’ll be ready to join them. 🔍 Description Veterinary receptionists are more than just greeters—they are the communication link between clients, vets, and support staff. This 20-course bundle offers a job-focused collection designed to reflect the real demands of the role: animal care basics, client communication, data handling, grooming admin, public health standards, and more. Whether you're targeting clinics, rescue centres, or mobile vet services, this course bundle gives you broad, transferable skills to stand out in applications and interviews. Plus, 20 certificates mean you can demonstrate competence across admin, safety, compliance, and companion animal care—all in one affordable training package. If you're considering a career in animal care, now is the time. Clinics are hiring—and they value candidates who come prepared. ❓ FAQ Q: What roles does this bundle support? A: Veterinary Receptionist, Veterinary Office Assistant, Animal Admin Coordinator, or Grooming Desk Assistant. Q: Do I need prior vet experience? A: Not at all—this bundle is perfect for those entering the industry for the first time. Q: Can I use these skills in non-clinical roles too? A: Yes—skills like admin, compliance, and communication apply across animal charities, shelters, and grooming businesses. Q: Will I receive certificates for each course? A: Yes—every course includes its own certificate for your professional profile. Q: Can I study flexibly? A: Absolutely. Enjoy lifetime access and learn at your own pace.

Description: This Dog Care and Grooming Diploma Course is ideal for those who wants to or has worked in the dog grooming industry for some time. Learners may have plenty of experience and want to develop their skills further, perhaps to move into a management role. This course is suited to the practical learner who wants to progress in the industry. Regular grooming is an important part of responsible dog care, even if it may seem like your dog is taking care of those needs by himself. Taking on a dog care & grooming diploma not only gives you the necessary skills to groom and care for dogs, it can also prepare you for starting your own dog grooming business. Who is the course for? Dog owners and lovers who want to learn how to take of their dogs Dog breeders, groomers, handlers, and trainers who want to know how to care for dogs properly. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module-1 The History of Dog Grooming 00:15:00 Why Do We Groom? 00:15:00 Anatomy 00:15:00 Breed Groups and Coat Types 00:15:00 Equipment and Techniques 01:00:00 Keep Your Dog Healthy and Clean 01:00:00 Things to Look for Before you Groom a Dog 00:15:00 Pre-grooming and General Care 00:30:00 Preparation 00:30:00 Skin Conditions 01:00:00 How to Bathe Your Dog 00:15:00 How to Get Your Dog to Love Bath Time 00:15:00 Drying Your Dog After a Bath 00:15:00 Bathing and Drying: General Considerations 00:15:00 Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) 00:30:00 Basic First Aid 01:00:00 Module-2 Understanding the appropriate food ingredients 00:30:00 Dogs need different diets at different ages 00:15:00 Vitamin and mineral supplements 00:15:00 Boredom and variety 00:15:00 Cost of feeds 00:15:00 Dry vs. Canned food 00:15:00 Homemade diets 00:15:00 Module-3 Food allergies 00:30:00 How much should I feed my dog? 00:30:00 How often should I feed my dog? 00:30:00 Signs of ill health 00:30:00 Heart worm, fleas and other parasites 00:30:00 Heartworm prevention 00:15:00 Common questions about heartworm 00:30:00 Module-4 Fleas and other parasites 00:30:00 Do parasites cause 'Scooting'? 00:15:00 Preventing dental disease 00:30:00 Home dental care 00:30:00 Veterinary dental treatments 00:30:00 The importance of the physical examination 00:30:00 Why are regular check-ups important? 00:15:00 Module-5 What happens during an examination? 00:30:00 How often should my pet be examined? 00:15:00 How to administer medicine 00:30:00 Nursing a sick dog 00:30:00 Vaccinations 00:30:00 Common questions about vaccinations 00:30:00 Spaying and neutering 00:30:00 Module-6 Spaying of the Female dog 00:30:00 Surgical neutering of the male dog 00:30:00 Pet health insurance 00:30:00 Clipping a dog 00:15:00 First steps in grooming 00:30:00 Bathing a dog 00:30:00 Pet Identification 00:30:00 Module-7 Dog Care Basics 00:30:00 What Items Do You Need For Your Dog 00:45:00 The Vet Is Your Friend 00:30:00 Caring For An Elderly Dog 00:30:00 Caring For A Disabled Dog 00:15:00 Caring For Small Dogs 00:15:00 Caring For Big Dogs 00:30:00 The Dangers Of Not Caring For Your Best Friend 00:30:00 Wrapping Up 00:15:00 Module-8 How to Groom a Dog 00:15:00 Require Materials for Grooming a Dog 00:15:00 Clipping the Nails 00:15:00 Brushing the Teeth 00:15:00 Ear Cleaning 00:15:00 Bathing 00:15:00 Brushing/Combing the Coat 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Ensure the safety of athletes with comprehensive Sports First Aid solutions. Our expertly crafted guide covers essential techniques and equipment for prompt and effective injury management on the field. From sprains to fractures, empower yourself with the knowledge to handle sports-related emergencies confidently. Your go-to resource for safeguarding athletes and promoting a secure sporting environment.

Description:  Raising children can be a difficult task if you are not skilled or willing to learn. To know how to raise them healthily, you need to learn and know the skills in child raising. You need to learn about child psychology, social behaviour, child safety online, and healthy lifestyle. All of these lessons could help you succeed in raising healthy children without sacrificing your own happiness. Who is the course for? Teachers or professionals who are working with kids Anyone who loves to become a teacher and likes children in general Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Raising Healthy Children Course Level 3 will be useful and would be beneficial for every kind of occupations and careers like: Child Care Specialist Child and Family Social Worker Early Educator Paediatric Nurse Pediatric Physical Therapist. Module 1: Raising Children Raising Children Who Succeed 01:00:00 How Do We Define Success? 00:30:00 What The Children Don't Need 01:00:00 What They Do Need 01:00:00 The Legacy of Books 01:00:00 The Power of Role Models 01:00:00 Teaching Social Skills 01:00:00 Money, Money, Money 00:30:00 Module 2: Child Psychology The Basics On Nurturing Your Child 00:30:00 Build Your Child's Self Esteem 00:30:00 Catch The Good And Not Always The Bad 00:30:00 Demonstrate The Love Is Unconditional 00:30:00 Make Rules And Be Consistent 01:00:00 Make Special Time For Your Child 00:30:00 Always Set An Example 00:30:00 Don't Dominate A Conversation 00:30:00 Learn To Be A Good Communicator 01:00:00 An Unnourished Child has A Long Road Ahead 00:30:00 Module 3: Social Behavior Training The Three Modes of Management 01:00:00 What Are Gentle Measures? 01:00:00 There Must be Authority 01:00:00 Gentle Punishment Of Disobedience 01:00:00 The Philosophy of Punishment Action 01:00:00 Rewarding Obedience 01:00:00 The Art of Training Delivery 01:00:00 Methods Exemplified 03:00:00 Della and The Dolls 01:00:00 The Child With The Parent 01:00:00 The Parent With The Child 01:00:00 Difference Between Commendation and Encouragement 01:00:00 Faults of Immaturity 01:00:00 Activities for kids Early Learning 01:00:00 The Role of Imagination in Children`s development 01:00:00 Truth and Falsehood 01:00:00 Judgement and Reasoning 01:00:00 Wishes and Requests 01:00:00 Children`s Questions 01:00:00 The Use of Money 01:00:00 Corporal Punishment 01:00:00 Gratitude in Children 01:00:00 Religious Training 01:00:00 Conclusion 00:15:00 Module 4: Child Safety Online Introduction to Child Safety 00:30:00 Warning Signs 01:00:00 Parental Monitoring 00:15:00 Monitoring and Protection Software 01:00:00 Tips to Avoid Sexual Predators 00:30:00 The Truth About Online Content 01:00:00 Identity Theft 00:30:00 Spyware And Malware 01:00:00 The Children's Online Privacy Protection Act (COPPA) 00:15:00 Privacy Policy 00:15:00 Social Networking Safety 01:00:00 Additional Rules For Child Safety Online 00:30:00 Warnings For Children Online 00:15:00 Additional Tips For Parents 01:00:00 Module 5: Healthy Lifestyle for Children Strong Kids Basics 00:30:00 Child Obesity Is A Serious Issue 00:30:00 The Benefits Of An Active Lifestyle 01:00:00 Shut Off The TV And Video Games 01:00:00 Outdoor Activities For Your Kids 01:00:00 Keep An Eye On Nutrition 01:00:00 Final Exam Mock Exam-Raising Healthy Children Course Level 3 00:30:00 Mock Exam Final Exam-Raising Healthy Children Course Level 3 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Human Resource Management nowadays is not just about payroll and recruitment; it is also about being able to respond to customer's global needs rapidly. Our administrative, human resource management course provides you with the skills utilised by the experienced managers in the world of professional HR. With this course, you build up an expert discernment and knowledge to manage core HR issues. It also focuses on mechanics of organisational change and on to the competencies required to manage both people as well as processes. Who is the course for? This course would be ideal for individuals who want pursue a career in human management. Hr professionals who want to improve their management skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Human Resource Management Training course is a useful qualification to possess, and would be beneficial for the following professionals: HR Administrator HR Assistant HR Advisor HR Manager HR Director Recruitment and Hiring Manager HR Consultant Training and Development Manager HR Executive. Understanding Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Advanced Diploma in Human Resource Management 00:00:00 Employee Motivation Module One - Getting Started 01:00:00 Module Two - A Psychological Approach 01:00:00 Module Three - Object-Oriented Theory 01:00:00 Module Four - Using Reinforcement Theory 01:00:00 Module Five - Using Expectancy Theory 01:00:00 Module Six - Personality's Role in Motivation 01:00:00 Module Seven - Setting Goals 01:00:00 Module Eight - A Personal Toolbox 01:00:00 Module Nine - Motivation on the Job 01:00:00 Module Ten - Addressing Specific Morale Issues 01:00:00 Module Eleven - Keeping Yourself Motivated 00:30:00 Module Twelve - Wrapping Up 00:30:00 HR Management: Employee Motivation- Activities 00:00:00 Employee Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Onboarding Preparation 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Creating an Engaging Program 01:00:00 Module Seven - Following Up with New Employees 01:00:00 Module Eight - Setting Expectations 01:00:00 Module Nine - Resiliency and Flexibility 00:30:00 Module Ten - Assigning Work 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Onboarding- Activities 00:00:00 HR Training Defining Human Resources 00:15:00 Performing a Skills Inventory 00:15:00 Forecasting Techniques 00:15:00 Job Analysis 00:00:00 Identifying Job Competencies 00:30:00 Position Profiles and Job Descriptions 00:30:00 Do You Really Need to Hire? 00:30:00 Finding Candidates HR 00:00:00 Advertising Guidelines HR 00:30:00 Screening Resumes HR 00:30:00 Preparing for the Interview 00:15:00 Conducting the Interview 01:00:00 After the Interview 00:15:00 Employee Orientation and Onboarding 00:30:00 Follow the Leader 00:15:00 Planning Training 00:15:00 Working With External Providers 00:15:00 Performance Reviews 01:00:00 Attendance Management 00:30:00 Managing a Diverse Workforce 00:30:00 Privacy Issues 00:15:00 Compensation and Benefits 01:00:00 Managing Disciplinary Issues 00:30:00 Terminating Employees 00:15:00 Exit Interviews 00:15:00 Mock Exam Mock Exam- Professional Human Resource Management Training 00:30:00 Final Exam Final Exam- Professional Human Resource Management Training 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Makeup and Hairdressing are two essential areas of beautification. Therefore the demand for a makeup artist or hairdresser is high. In fact, the basic knowledge of makeup and hairdressing saves a lot of your money and time. The Diploma in Makeup and Hairdressing course covers the essential techniques and skills of makeup and hairdressing. Throughout the course, you will learn how to do makeup based on your skin type, beauty tips and recent trend and style of hairdressing. Upon completion, you will be able to do makeup and hairdressing as a professional. Who is the course for? Professionals who have an experience in Makeup and Cosmetology Beginners who have an interest in learning how to be part of the Cosmetics Industry Entry Requirement: This course is available to all learners, of all academic backgrounds.However, although an educational background and experience in cosmetics is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Makeup Makeup Basics I 01:00:00 Makeup Basics II 01:00:00 Makeup Basics III 01:00:00 Makeup Basics IV 01:00:00 Makeup Basics V 01:00:00 Applying Makeup Makeup Supplies 00:30:00 Makeup Application Women/Girls 00:30:00 Makeup Application Guys 00:30:00 Cleansing & Hairstyles 00:15:00 Professional Makeup and Beauty Tips Body Products Basics 01:00:00 Be Educated On Toxins And Detoxing 01:00:00 Using Bath Products 01:00:00 Sunless Tanning 01:00:00 Body Makeup 01:00:00 The Latest In Support Garments 01:00:00 How Looking Great Makes You Feel Great 00:30:00 Wrapping Up 00:30:00 Acne Treatment Acne Treatment 01:00:00 Myths About Acne 01:00:00 The Acne Diet 01:00:00 Vitamins and Natural Ingested Acne Cures 01:00:00 Aromatherapy For Acne Treatment 01:00:00 Acne Treatments In Your Refrigerator 01:00:00 Acne Cures In Your Medicine Cabinet 01:00:00 Store Bought Topical Solutions 01:00:00 Acne Skin Care Regimen 01:00:00 Make up with Acne 01:00:00 Tetracycline 00:30:00 Light Therapy 01:00:00 Dermabrasion and Laser Therapy 00:30:00 Things Not To Do About Acne 00:30:00 Manicure Manicure 00:15:00 Nail Structure 00:15:00 Manicure Pedicure Process 00:15:00 Giving French Manicure 00:15:00 Nail Filing 00:15:00 Nail Clipping 00:15:00 Hand Massage 00:15:00 Nail Polishing 00:15:00 Pedicure Treatment 00:30:00 Hard Skin Removal 00:15:00 Foot Massage 00:15:00 Taking care of Feet 00:15:00 Hairdressing Who are Hairdressers? 00:15:00 Anatomy of the skull 00:15:00 Hair Type 00:15:00 Face shapes, Characteristics & Style concepts 00:15:00 Hair Salon Equipments & Furnitures 00:15:00 Cutting the Hair 00:15:00 Cutting hair - One length hair 00:15:00 Cutting hair - Uniform Layer 00:15:00 Cutting hair - Short graduation 00:15:00 Cutting hair - Long graduation 00:15:00 Cutting hair - Curly hair 00:15:00 Cutting hair - Fringes 00:15:00 Braiding Hair 00:15:00 Applying Braiding Techniques 01:00:00 Finishing Hair 00:15:00 Health & Safety in Hairdressing 01:00:00 Hairstyling About Of Hair Style 00:30:00 Check Out Your Face Shape 01:00:00 Choosing Your Style On Your Shape 01:00:00 Best Hairstyles For A Long Face 00:30:00 Best Hairstyles For A Square Face 00:30:00 Best Hairstyles For A Round Face 00:30:00 Best Hairstyles For A Heart Shaped Face 01:00:00 How To Love Your Style 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Diploma in Makeup and Hairdressing 00:30:00 Final Exam Final Exam- Diploma in Makeup and Hairdressing 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: In the 21st century, web design is one of the most influential aspects of your online presence. HTML 5, and CSS 3 are the primary foundations of the websites. And with the help of Bootstrap, you will be able to design and develop responsive websites. Master the advanced techniques of HTML 5, CSS 3, and Bootstrap for designing attractive and professional web pages by enrolling in the The Complete Web Design Course course. With our comprehensive course, get started on the journey to web designing. Explore the strategies of developing fascinating websites using HTML 5, and CSS 3 and make your websites responsive using Bootstrap. Additionally, you will look at some general rules to keep in mind while designing web pages. Upon completion, you will be able to design any types of websites using HTML 5, CSS 3, and Bootstrap. Who is the course for? Absolute beginners who want to learn the first building blocks (HTML & CSS) for creating websites Anyone with a website that wants to be able to customize it with HTML and CSS to make it look like you imagine Anyone looking for a quick refresher of how HTML, CSS, and Bootstrap works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Welcome 1.1 Intro FREE 00:03:00 1.2 Install the Tools and Get Started 00:05:00 HTML 5 2.1 Intro to HTML 00:01:00 2.2 What is HTML 00:11:00 2.3 Start a New HTML File & Use Tags 00:12:00 2.4 Header Tags 00:05:00 2.5 Edit Text 00:09:00 2.6 Links 00:09:00 2.7 Images 00:10:00 2.8 Lists 00:04:00 2.9 Challenge 1 00:16:00 2.10 HTML Outro 00:01:00 CSS 3 3.1 CSS Intro 00:04:00 3.2 Add CSS Styles 00:16:00 3.3 Classes and IDs 00:07:00 3.4 Borders 00:06:00 3.5 Sizing 00:04:00 3.6 Padding and Margin 00:07:00 3.7 Text Styles 00:04:00 3.8 DIVs 00:08:00 3.9 Postioning 00:08:00 3.10 Hover 00:03:00 3.11 Easily Center Elements 00:03:00 3.12 Fonts 00:06:00 3.13 Challenge 00:23:00 3.14 CSS Outro 00:01:00 Bootstrap 4.1 Intro to Bootstrap 00:02:00 4.2 Install Bootstrap 00:10:00 4.3 Indenting and Containers 00:07:00 4.4 The Grid System 00:16:00 4.5 Images 00:07:00 4.6 Buttons 00:06:00 4.7 Challenge 3 00:11:00 4.8 Bootstrap Outro 00:01:00 Project 1 - Design a Landing Page 5.1 Landing Page Intro 00:01:00 5.2 Sketch Your Landing Page 00:05:00 5.3 The Top Section 00:16:00 5.4 Polish the Top Section 00:06:00 5.5 Adding Images 00:11:00 5.6 The Main Points Section 00:14:00 5.7 Collecting Emails With an Opt-In Form 00:11:00 5.8 Challenge 4 00:03:00 5.9 Landing Page Outro 00:02:00 Project 2 - Business Website 6.1 Business Site Intro 00:01:00 6.2 Sketch Up 00:03:00 6.3 Using Fancy Font Logo 00:07:00 6.4 Carousel Basics 00:10:00 6.5 Carousel Extras 00:09:00 6.6 Text on Images 00:15:00 6.7 Phone Number Icon 00:04:00 6.8 Google Maps 00:13:00 6.9 Font Awesome 00:09:00 6.10 Challenge 4 00:08:00 6.11 Business Site Outro 00:01:00 Project 3 - Portfolio 7.1 Intro 00:01:00 7.2 Portfolio Sketch 00:08:00 7.3 Jumbotron 00:10:00 7.4 Nav Bar 00:24:00 7.5 Panels 00:11:00 7.6 Challenge 5 00:13:00 7.7 Portfolio Outre 00:01:00 Hosting - Getting Your Website on the Internet 8.1 Hosting 00:01:00 8.2 Bluehost 00:06:00 8.3 Uploading 00:05:00 8.4 Tips 00:11:00 8.5 Hosting Outro 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00