Meetings are a fact of working life - both virtual and physical meetings. Recording the key points from meetings is critical to making sure that accurate information is captured, and action points are clearly identified and allocated. This virtual training session will support members of staff to develop their skills in recording the key points from meetings and discussions.
This course will help participants:
Describe the different levels of note taking and pick the appropriate style for the meeting
Prepare to take minutes in the virtual and the physical environment
Liaise and work in partnership with the meeting Chair
Use a template to enable the capturing of key points
Set up the room ready for the meeting
Identify key points to record, versus what not to record
Interrupt the meeting confidently to check key points
Take neutral, accurate and concise records
Produce a well-laid out set of minutes.
1 Introduction
Objectives and overview
Introductions and personal aims
2 An introduction to minutes
Purpose and use
Different levels of notetaking
3 Preparing to take minutes
Identifying the purpose of the meeting
Working with the Chair
Tips and techniques to prepare effectively
Case studies, review and discussion
The physical environment: setting up for a meeting
4 Listening and recording
Tips and techniques to make the process easier
How to interrupt a meeting
What to record; what to leave out
Recording in short-form using playscript and bullet-points
Listening neutrally
Activity: Minuting a Meeting
The tricky ones and how to overcome problems in the meeting
5 Preparing the minutes
Producing a set of draft minutes
Tips on grammar, punctuation and layout
Stylistic variation
Managing feedback from the Chair
6 Review
Summary of key learning points
Action planning