Duration 2 Days 12 CPD hours This course is intended for This course is intended for Sales Representatives (SR), Sales Managers and End-users who have an interest in the Sales components of Dynamics 365. Students should have an existing working knowledge of either Microsoft Dynamics 365 or Microsoft Dynamics CRM. As a minimum, students should attend the prerequisite course Introduction to Microsoft Dynamics 365 Overview Understand the features and tools that exist in Microsoft Dynamics 365 for SR?s and Sales Managers. Be familiar with the stages of the Sales Order. Process in Microsoft Dynamics 365. Understand the fundamentals of Lead and Opportunity Management. Be able to track, manage, qualify Leads and convert to Opportunities and related customer records in Microsoft Dynamics 365. Know how to disqualify and cancel Leads, and convert Activity records to Leads and Opportunities. Understand how to collaborate on Opportunities with other SR?s and close Opportunity records as Won and Lost. Be able to track Competitors and Stakeholders. Understand how to view Resolution Activities. Add Products and Write-In Products to Opportunities. Build and maintain a repository of Products, Product Bundles and Product Families in the Product Catalog. Configure Unit Groups, Price Lists and Discount Lists. Work with Product Properties and view a Product Hierarchy. Create Quotes and add Products. Work with the Sales Order Process to convert Quotes to Orders and Invoices. Fulfill Orders and manage Invoice payments. Explore the Sales Reports and create a custom Sales Report using the Reporting Wizard in Microsoft Dynamics 365. Understand the significance of Sales Goal Management and Metrics in Microsoft Dynamics 365. Explore the Sales Charts and Dashboards and create a custom Sales Dashboard in Microsoft Dynamics 365. This course provides students with a detailed hands-on experience of the Salesfeatures and components of Microsoft Dynamics 365. Introduction Sales Order Process Scenarios An Introduction to Sales in Dynamics 365 The Dynamics 365 Platform Dynamics 365 Sales Fundamentals Security Considerations Where to get Help Further Reading and Resources Lead Management The Lead Management Process Working with Lead Records Working with the Lead Form Lead Assignment Leads and Activities Qualifying a Lead Disqualifying a Lead Opportunities Management Introduction to Opportunities The Opportunity Views The Opportunity Form Opportunity Sales Process Closing an Opportunity Resolution Activities Products Introduction to the Product Catalog Adding Products Configuring Unit Groups Price Lists and Price List Items Quotes, Orders and Invoices Introduction to Order Processing Adding Products to an Opportunity Working with Quotes Working with Orders Working with Invoices Sales Analysis Introduction to Sales Analysis in Dynamics 365 The Sales Reports The Reporting Wizard Working with Sales Charts Working with Sales Dashboards Working with Sales Goals and Metrics
Duration 0.5 Days 3 CPD hours This course is intended for This course is designed for students who have experience using the Windows 10 operating system and need to start using the Windows 11 operating system. Overview In this course, you will use the new and updated features of Windows 11. You will: Navigate the Windows environment. Use apps available in Windows 11. Manage available apps. Configure Windows 11 settings. As an experienced Windows© 10 user, when you are ready to move to Windows 11, you might like some guidance in using the new and updated features. This course will help you identify and use those features efficiently and effectively. Navigating the Windows 11 Environment Topic A: Log in to Windows 11 Topic B: Use the Start Menu Topic C: Use the Taskbar Using Apps Topic A: Use Built-In Apps Topic B: Use the Updated File Explorer Managing Apps Topic A: Use Virtual Desktops Topic B: Obtain Apps from the Microsoft Store Configuring Windows 11 Settings Topic A: Use the Configuration Apps Topic B: Configure Accessibility Features
Duration 1 Days 6 CPD hours This course is intended for This workshop is intended for Cloud Architects and IT professionals who have architectural expertise of infrastructure and solutions design in cloud technologies and want to learn more about Azure and Azure services Overview At the end of this whiteboard design session, you will leave with the information needed to develop a solid migration plan to keep mission-critical apps and data protected as they are transitioned and modernized. Topics covered will include how to get an inventory of a 2008 server environment, how to categorize 2008 workloads and evaluate the best option for each category, migration and upgrade tools available, TCO analysis tools, offers available from Microsoft to leverage existing licenses and innovations of recent product updates, licensing and technologies. This course will look at the process of migrating workloads to Azure. You will leave with the information needed to develop a solid migration plan to keep mission-critical apps and data protected as your customers transition and modernize their application, data, and infrastructure environment. Whiteboard Design Session - Windows Server 2008 and SQL Server 2008 end of support planning Review the customer case study Design a proof of concept solution Present the solution
Zeroconf and Bonjour training course description A hands on training course focusing on Microsoft and Apple implementations of Zeroconf. The course covers all three main areas: Interface configuration, name resolution and service discovery. Hands on with Apple Bonjour and Microsoft UPnP compliment all the major theory sessions. What will you learn Explain how mDNS and LLMNR work. Explain how DNS-SD and SSDP work. Recognise the role of service discovery gateways. Zeroconf and Bonjour training course details Who will benefit: Technical staff working with Zeroconf. Developers using Zeroconf. Prerequisites: TCP/IP Foundation for engineers Duration 2 day Zeroconf and Bonjour training course contents What is Zeroconf? Zeroconf, architecture, Microsoft UPnP, Apple, Bonjour, devices, components. Home networks, enterprise networks, BYOD. Plug and play without Zeroconf DHCP, DNS, A, PTR, SRV records, DDNS. Hands on DHCP configuration. Address selection IPv4 link local addresses, IPv6 link local addresses. Hands: Addresses without DHCP. Name resolution mDNS, finding names, announcing names, .local DNS namespace, LLMNR. Hands on Names without DNS. Role of multicasting Multicast addresses, multicasts and switches, multicasts and routers. Hands on Multicasts, TTL. Service discovery DNS-SD, SRV and TXT lookups, SSDP, HTTP. Hands on Browsing for services Zeroconf in a routed environment Service Discovery gateways, configuration, service filters, DNS-LLQ, NAT-PMP. Miscellaneous Security, automatic multicast addresses, wireless auto configuration.