1344 Microsoft Office courses

POWERPOINT 🔸 A series of 1 hour sessions 🔸 Learn different aspects of PowerPoint and boost those presentations of yours! 🔸 Learn how to create stunning presentations that wow your audience 🔸 Do the sessions that are of most use to you! Or do them all, it's entirely up to you - and if you do, we have a 'Do all 6 and only pay for 5' offer for you! - we don't know how to run this offer via Eventbrite though, so contact us or book all of them via our website instead: https://pochattraining.co.uk/powerpoint/ 💦Session 1)  Text Formatting The skills learned in this session are useful for all Microsoft Office Products and most other Word Processing Apps 💦Session 2) Image Formatting & Effects  💦Session 3) Using and Formatting SmartArt 💦Session 4) Creating Slide Masters 💦Session 5) Animating Text and Images 💦Session 6) Page Design, Layout and Transitions Run by a friendly, patient trainer, these sessions will be held in small groups These are practical sessions, where you will practice what we're covering as we go along Ask as many questions as you like Many people are using PowerPoint but have never really learned how to use most of its features Learn how to do all those nifty tricks that you see other presenters using Spice up your presentations! Are you great with using text but don't really know a lot about image formatting, or general page design? Now is your chance to pick and choose and learn what you need

Description: Microsoft SharePoint, a web-based co-working platform, helps the business organisations to share documents and ideas. This document management platform allows the users to work effectively and collaboratively with other members. Through the Microsoft SharePoint 2016 For Users, you will learn how to navigate and use Microsoft SharePoint and how to manage the documents or how to find out the desired contents, documents, etc. The Microsoft SharePoint 2016 For Users teaches you to use the application using lists and how to use the communication and collaboration features, or how to use the application with Microsoft word program, etc. The course provides all the necessary information that a user may need to operate or navigate the program through different devices. Learning Outcomes: Accessing and navigating through SharePoint sites Adding documents and searching in SharePoint sites Filter, group and sort lists, while also adding item to lists, modifying them and configuring views Collaborating with others by sharing and updating profiles, sharing and following content, and creating blog posts Using SharePoint across other Microsoft Office programs like Outlook Integrate SharePoint with OneDrive and using it on mobile devices Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft SharePoint 2016 For Users is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft SharePoint 2016 For Users is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Opening and Navigating SharePoint Team Sites Access SharePoint Sites 00:15:00 Navigate SharePoint Sites 00:15:00 Working with SharePoint Content Adding Documents 00:15:00 Searching SharePoint 00:15:00 Using Lists Add Items to Lists 00:15:00 Modifying List Items 00:15:00 Configure List Views 00:15:00 Filter, Group, and Sort List Data 00:15:00 Using Collaboration and Communication Features Update and Share Your Profile 00:15:00 Share and Follow SharePoint Content 00:15:00 Create a Blog Post 00:30:00 Using SharePoint with Microsoft Office Open and Save SharePoint Documents with Microsoft Office 00:15:00 Use Document Versions in Microsoft Office 00:30:00 Access SharePoint Using Outlook 2016 00:15:00 Accessing SharePoint Using Alternate Methods Synchronize OneDrive with SharePoint 00:15:00 Use SharePoint with a Mobile Device 00:15:00 Activities Activities - Microsoft SharePoint 2016 For Users 00:00:00 Mock Exam Mock Exam- Microsoft SharePoint 2016 For Users 00:20:00 Final Exam Final Exam- Microsoft SharePoint 2016 For Users 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  To utilise the features and functionality of any program, you need to learn how to use it expertly. This is also applicable to Microsoft Office programs such as the Word 2013. In this course, you will learn the necessary skills, knowledge and information about it. You will learn to take advantage of the many customization options in the Word Options dialogue box. Then you will know about the auto text, Quick Parts, and Building Blocks can help you save time. Who is the course for? Professionals who want to learn about the Microsoft Word 2013. People who have an interest and become an expert in using Microsoft Word 2013. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Word Intermediate Level course is a useful qualification to possess and would be beneficial for professions or careers from industries which are: Administrative Assistant PA Secretary Administrator Office Manager. Microsoft Word Intermediate Level Module One - Getting Started 00:30:00 Module Two - Customizing Word 01:30:00 Module Three - Working with Reusable Content 01:30:00 Module Four - Working with Templates 01:30:00 Module Five - Working with Sections and Linked Content 01:30:00 Module Six - Managing Versions and Tracking Documents 01:30:00 Module Seven - Using Cross References 01:30:00 Module Eight - Creating Mail Merges and Labels 01:30:00 Module Nine - Working with Master Documents 01:30:00 Module Ten - Working with Macros 01:30:00 Module Eleven - Working with Forms 01:30:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities - Microsoft Word Intermediate Level 00:00:00 Mock Exam Mock Exam- Microsoft Word Intermediate Level 00:20:00 Final Exam Final Exam- Microsoft Word Intermediate Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Office 365 OneNote is created so you can access your OneNote notebooks from the same website where they are stored, and make some fundamental changes without using a computer where your desktop Office applications are installed. This will be useful to those people who are always on the go and always need to have access to their files from anywhere. In this course, you will learn the necessary skills, knowledge and information about the OneNote online which is part of the Office 365 suite of apps. Students will learn how to create notebooks, add content, share and print OneNote Online notebooks. Who is the course for? This course would be ideal for Microsoft Office users, students and office workers. This course is designed for anyone who wants to learn about one note 365 essentials. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft One Note 365 Essentials will be very beneficial and helpful, especially to the following professionals: Event planner Project manager Real estate agent Travel agent Teacher Lawyer Microsoft One Note 365 Essentials Module One - Getting Started 00:30:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Working with Notebooks 01:00:00 Module Four - Working with Pages and Sections 01:00:00 Module Five - Editing in the Browser 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Formatting Your Text 01:00:00 Module Eight - Paragraph Formatting, Styles and Tags 01:00:00 Module Nine - The Insert Tools (I) 01:00:00 Module Ten - The Insert Tools (II) 01:00:00 Module Eleven - The View Tab 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note 365 Essentials 00:00:00 Mock Exam Mock Exam- Microsoft One Note 365 Essentials 00:20:00 Final Exam Final Exam- Microsoft One Note 365 Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn everything you need to know to be fully competent with Window OS. This syllabus takes you around the basics and then on another deep dive into all the elements. Discover things you never knew and speed up your experience using Windows OS. Module 1: Introduction to Windows OS • Understanding the Windows operating system • Navigating the Windows interface • Customizing system settings and preferences Module 2: File Management • Managing files and folders in Windows Explorer • Copying, moving, and renaming files • Using the Recycle Bin and data recovery Module 3: Windows Built-in Apps • Using Microsoft Edge for web browsing • Effective web searching using search engines • Email management with Windows Mail • Calendar and task management with Windows Calendar Module 4: Software Installation and Updates • Installing and updating software applications • Managing and uninstalling programs • Windows Store and app installations Module 5: Microsoft Office Basics • Introduction to Microsoft Office suite • Using Microsoft Word for document creation • Basic spreadsheet management with Microsoft Excel Module 6: Microsoft Office Intermediate Skills • Advanced features in Microsoft Word • Creating and formatting spreadsheets in Microsoft Excel • Creating dynamic presentations with PowerPoint Module 7: Multimedia and Graphics • Basic image editing with Paint • Using Windows Photo app for photo management • Creating graphics with Paint 3D Module 8: Productivity and Collaboration • Using OneDrive for cloud-based storage and collaboration • Working with Windows Sticky Notes and To-Do • Collaborative editing with Microsoft Office Online Module 9: Troubleshooting and Maintenance • Identifying and resolving common Windows issues • Using Task Manager for performance monitoring • Maintenance tasks for Windows OS Module 10: Windows Security and Privacy • Overview of Windows security features • Online safety and privacy best practices • Protecting personal data and devices Module 11: Advanced Windows Features • Customizing the Windows Start Menu and Taskbar • Using Cortana for voice commands and search • Virtual desktops and advanced multitasking Module 12: Using AI and Chat GPT • Introduction to AI and Chat GPT technology • Exploring AI-powered features in Windows • Using Chat GPT for productivity and assistance Module 13: Browsing and Search Engines • Effective use of web browsers • Utilizing search engines for research • Online safety and privacy while browsing Module 14: Cybersecurity • Understanding cybersecurity threats • Protecting against malware and phishing attacks • Secure online practices and password management Module 15: Software Installation and Factory Reset • Installing and updating software applications • Factory resetting a Windows device • Data backup and recovery during resets Module 16: Final Projects and Assessment • Culminating projects showcasing Windows OS skills • Practical exams assessing Windows software knowledge and skills • Preparing for industry-recognized certifications (optional) Please note that the duration and depth of each module can vary depending on the level of expertise required and the specific needs of the learners. Additionally, it's important to adapt the curriculum to the learners' proficiency levels, whether they are A Level/GCSE students or adult learners with different experience levels.

Become an expert in Microsoft Excel with our comprehensive online training program. Learn formulas, charts, pivot tables, data analysis, macros, and more. Develop in-demand Excel skills through hands-on exercises and project work. Gain proficiency in this powerful software to advance your career or improve productivity.

🚀 Unlock Seamless Teamwork with 'Efficient Collaboration: Mastering Office 365' 🚀 Are you ready to revolutionize the way your team works together? Say goodbye to productivity bottlenecks and hello to streamlined collaboration with our comprehensive online course: 'Efficient Collaboration: Mastering Office 365.'   🌐 Why Office 365? In today's fast-paced business environment, effective collaboration is non-negotiable. Microsoft Office 365 stands as the ultimate toolkit, empowering teams to communicate, share, and achieve together seamlessly. From Word and Excel to Teams and SharePoint, this suite offers unparalleled potential for enhanced productivity.   🔥 What Will You Learn? 📈 Maximize Productivity: Discover the hidden gems within each Office 365 app to boost your team's efficiency and output. 🤝 Streamline Communication: Unleash the full power of Microsoft Teams, fostering real-time collaboration and communication across your organization. 🌐 Master Cloud Collaboration: Dive into SharePoint and OneDrive to facilitate secure and efficient document sharing, ensuring your team is always on the same page. 🔄 Automation Techniques: Learn how to automate repetitive tasks with Power Automate, saving time and reducing errors. 📱 Mobile Collaboration: Extend your collaboration capabilities to mobile devices, allowing your team to work from anywhere.   🎓 Why Choose Our Course? ✅ Expert Instructors: Taught by seasoned Office 365 professionals with hands-on industry experience. ✅ Interactive Learning: Engage in practical exercises and real-world scenarios to reinforce your understanding. ✅ Lifetime Access: Enjoy access to course materials and updates for a lifetime, ensuring your skills remain cutting-edge. ✅ Community Support: Join a vibrant community of learners, exchanging insights and overcoming challenges together.   🌟 Who Is This Course For? Business Owners Project Managers Office Administrators Team Leaders Anyone looking to supercharge their collaboration skills   💡 Enroll Today and Transform Your Team's Collaboration! Don't let outdated collaboration methods hinder your team's potential. Join 'Efficient Collaboration: Mastering Office 365' today and unlock the full power of Office 365. Take the first step towards a more connected, productive, and successful future! Course Curriculum Basic Overview 00:00 Licensing Issues for Business 00:00 Home Vs Business Pricing 00:00 Reasons To Consider the Home Version 00:00 Differing Levels of Business Pricing - Enterprise 00:00 Purchase and Set Up 00:00 Using Office Applications Online 00:00 Using Office Applications Offline 00:00 Do You Need to Be Internet Connected 00:00 Using One Drive - Admin 00:00 Using One Drive Basic Functions 00:00 Skype For Business Installation 00:00 Skype for Business Webinars 00:00 Skype for Business Vs Skype for Desktop 00:00 Microsoft Outlook With Exchange 00:00 Outlook.com Vs Microsoft Exchange 00:00 Managing Tasks With Planner 00:00 The Teams Application 00:00 Invoicing and Management Applications 00:00 Conclusion 00:00 Advanced Overview 00:00 Other 365 Options 00:00 Admin Panel - Part One 00:00 Admin Panel - Part Two 00:00 Document Sharing and Collaboration 00:00 Document Sharing and Collaboration With Delve 00:00 Intranet with Sharepoint 00:00 Intranet with Sharepoint - External App Updates Part Two 00:00 PPT Alternative Onscreen Presentatoins with Sway 00:00 PPT Alternative Onscreen Presentations With Sway - Part Two 00:00 Zapier Like Integrations with Flow - Part One 00:00 Zapier Like Integrations with Flow - Part Two 00:00 Slack Like Conversations With Yammer - Part One 00:00 Slack Like Conversations with Yammer - Part Two - External 00:00 Adding On Applications with Dynamics 365 00:00 Adding on Applications with Dynamics 365 - Part 2 00:00 Create Surveys - Quizzes and Polls with Forms - Part One 00:00 Create Surveys - Quizzes and Polls with Forms 00:00 Using Microsoft To Do 00:00 Conclusion 00:00

Description:  You will learn the necessary skills, knowledge and information about Microsoft SharePoint 365 through this course. In this course you will learn how to sign on to the Microsoft Office 365 portal, and see where the SharePoint content will be stored. You will learn the Home Page of the portal, where to sign into Team Site and the Office 365 web apps, including outlook. Through share point essentials you will look at the Team Site and how to navigate around and view the SharePoint Site. SharePoint online is the Office 365 answer to collaboration. SharePoint online will let you manage documents and information in one place that customers and colleagues can access from virtually anywhere. Who is the course for? Professionals who want to learn about the basic features of Microsoft SharePoint 365 People who have an interest in knowing the essentials in Microsoft SharePoint 365 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft SharePoint 365 Essentials course would be beneficial for any type of professions or careers such as: Administrative Assistant Administrator Office Manager Personal Assistant Secretary. Microsoft SharePoint 365 Essentials Module One - Getting Started 00:30:00 Module Two - Basic SharePoint Concepts 01:00:00 Module Three - Working with My Site 01:00:00 Module Four - Working with SharePoint Content 01:00:00 Module Five - Working with Libraries 01:00:00 Module Six - Working with Lists 01:00:00 Module Seven - Working with Other Types of Lists 01:00:00 Module Eight - Working with Calendars 01:00:00 Module Nine - Working with Sites and Pages 01:00:00 Module Ten - Working with Views 01:00:00 Module Eleven - Using Workflows 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft SharePoint 365 Essentials 00:00:00 Mock Exam Mock Exam- Microsoft SharePoint 365 Essentials 00:20:00 Final Exam Final Exam- Microsoft SharePoint 365 Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Outlook is available as a part of the Microsoft Office suite. Microsoft Outlook 2010 is a reliable application for emails. Outlook can assist you to manage every aspect of your life. Learn from scratch the basic information about Microsoft Outlook 2010. You will learn how to work with Microsoft Outlook 2010. You will be taught how to work with emails, creating emails and managing the email. You will also go through the Outlook's organization tools. In this course you will learn the necessary skills, knowledge and information of Microsoft Outlook.  Who is this course for? This course is designed for individuals who are willing to learn the basics of Microsoft Outlook 2010. This course is for beginners who want to learn about Microsoft Outlook from scratch. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Outlook 2010 for Beginners will be very beneficial and helpful, especially to the following professionals: Business IT Admin Secretary Project Management Microsoft Outlook 2010 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities-Microsoft Outlook 2010 for Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This comprehensive course covers essential skills in office administration and effective time management. Participants will learn various aspects of office organization, communication, and productivity enhancement, enabling them to excel in administrative roles. From mastering communication skills to handling meetings and stress, this course equips learners with a well-rounded skill set for successful office administration. Learning Outcomes: Understand the fundamental principles of office administration. Develop effective communication and business writing skills. Master time management techniques for enhanced productivity. Learn stress management strategies to maintain a healthy work-life balance. Acquire proficiency in using Microsoft Office applications. Gain insights into organizing meetings and conferences successfully. Develop conflict management and resolution skills. Cultivate professionalism and business etiquette in workplace interactions. Why buy this Office Administration and Time Management Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Administration and Time Management Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals seeking to enhance their office administration skills. Professionals aiming to improve time management and productivity. Office managers, assistants, and administrative personnel. Anyone interested in developing effective communication and Microsoft Office skills. Prerequisites This Office Administration and Time Management Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good internet connection. Career path Office Administrator - Average Salary: £22,000 - £30,000 per year Administrative Coordinator - Average Salary: £25,000 - £35,000 per year Office Manager - Average Salary: £28,000 - £40,000 per year Executive Assistant - Average Salary: £30,000 - £45,000 per year Operations Supervisor - Average Salary: £32,000 - £48,000 per year Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00