1020 Meetings courses

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

🚀 Unleash Your Productivity Potential with 'Optimizing Productivity Through Slack Efficiency' 🚀 Are you drowning in a sea of endless Slack messages, struggling to keep your tasks organized and team communication streamlined? It's time to transform the way you work and skyrocket your productivity! Introducing our game-changing online course:   🌟 Optimizing Productivity Through Slack Efficiency 🌟   🚀 Unlock the Power of Slack: Master the Art of Collaboration Discover insider secrets to turn Slack from a communication tool into a productivity powerhouse. Learn how to harness the full potential of channels, threads, and integrations to create a seamless workflow that propels your projects forward. 🔥 Boost Your Team's Efficiency: Strategies for Effective Communication Say goodbye to information overload and hello to clarity! Dive into proven techniques for crafting concise messages, managing notifications, and facilitating focused discussions. Transform your team into a well-oiled machine that accomplishes more in less time. 🎯 Time-Saving Hacks: Work Smarter, Not Harder Explore a treasure trove of time-saving hacks that will revolutionize the way you work in Slack. From keyboard shortcuts to automation tools, we'll teach you how to navigate Slack effortlessly and reclaim precious hours in your day. 🌐 Global Collaboration: Connecting Teams Across Time Zones Crush geographical boundaries and optimize collaboration in a distributed world. Learn strategies for managing time zone differences, scheduling effective meetings, and keeping everyone in the loop, no matter where they are. 🔒 Security and Compliance: Ensure Confidentiality in Every Message Protect sensitive information and maintain compliance effortlessly. Our course covers best practices for secure communication, setting up permissions, and keeping your team's data safe within the Slack ecosystem.   🎓 Why Choose Our Course? ✅ Expert Guidance: Learn from industry experts with years of experience in maximizing productivity through Slack. ✅ Practical Insights: Gain real-world strategies and actionable tips that you can implement immediately. ✅ Interactive Learning: Engage with hands-on exercises, case studies, and live Q&A sessions to solidify your understanding. ✅ Lifetime Access: Enjoy unlimited access to course materials, updates, and a supportive community of fellow learners.   🚨 Don't miss out on the opportunity to revolutionize the way you work! Join 'Optimizing Productivity Through Slack Efficiency' now and take the first step towards a more efficient, collaborative, and successful future. ⏰ Time is of the essence. Enroll today and supercharge your productivity with Slack mastery! ⏰   🚀 Elevate Your Productivity, Transform Your Workflow, Master Slack Efficiency! 🚀 Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Opening 00:00 Profile and Multiple Workspaces 00:00 Desktop and Mobile Software 00:00 Customizing the Workspace - Part 1 00:00 Customizing the Workspace - Part 2 00:00 Settings and Preferences 00:00 Settings and Preferences - Part 2 00:00 Members and User Groups 00:00 Built In Recordings 00:00 Zapier Integrations 00:00 Creating Channels - Part 1 00:00 Creating Channels - Part 2 00:00 Sending Direct Messages 00:00 Creating Message Posts - Part 1 00:00 Creating Message Posts - Part 2 00:00 Analytics 00:00 Search 00:00 Conclusion 00:00 Advance Overview and Skype Integration 00:00 Meeting Live - Zoom Integration 00:00 Sharing Meeting Recordings - YouTube Integration 00:00 Sharing Meeting Recordings - YouTube Integration - Part 2 00:00 Sharing Google Docs - Part 1 00:00 Sharing Google Docs - Part 2 00:00 Sharing Google Calendar 00:00 WordPress Website Updates with Slack - Part 1 00:00 WordPress Website Updates with Slack - Part 2 00:00 Slack Storage - Google Drive 00:00 Slack Storage - Dropbox 00:00 Client and Customer Management - Stripe 00:00 Client and Customer Management - Paypal 00:00 Client and Customer Management - Getresponse 00:00 Client and Customer Management - Mailchimp 00:00 LIve Example - Channel Creation 00:00 Live Example - Team Invitations 00:00 Live Meeting Creation 00:00 Live Meeting Archive 00:00 Conclusion 00:00

🚀 Elevate Your Impact: Zooming in on Engaged Audiences Online Course 🚀 Are you tired of delivering presentations that seem to fall on deaf ears? Do you want to captivate your audience and leave a lasting impression every time you speak? Look no further - our 'Zooming in on Engaged Audiences' online course is the key to unlocking your full potential as a dynamic and influential communicator!   🌟 What You'll Gain from this Course: ✨ Masterful Presentation Skills: Learn the art of commanding attention from the moment you start speaking. Discover proven techniques to keep your audience engaged, focused, and eager for more. ✨ Interactive Storytelling: Transform your content into compelling narratives that resonate with your audience. Craft stories that not only inform but also inspire and leave a lasting impact. ✨ Technical Mastery of Zoom: Unleash the full power of Zoom with insider tips and tricks. Navigate the platform seamlessly, create engaging polls, and utilize breakout sessions effectively to keep your audience actively participating. ✨ Adapting to Virtual Environments: Whether you're presenting to a small team or a global audience, learn how to adapt your communication style to create a genuine connection, even through the virtual realm. ✨ Audience Psychology: Understand the psychology behind audience behavior and tailor your presentations to meet their needs. Connect on a deeper level and leave a lasting impression every time. ✨ Confidence Boosting Techniques: Overcome stage fright and build unshakable confidence. Discover practical strategies to manage nerves and present with poise, ensuring your message is delivered with impact.   🎓 Course Highlights: 🔥 Interactive Modules: Engage in immersive modules designed to enhance your skills through practical exercises, real-life examples, and interactive quizzes. 🔥 Live Q&A Sessions: Get personalized feedback and have your burning questions answered by industry experts during our live Q&A sessions. 🔥 Exclusive Community: Join a community of like-minded individuals, share experiences, and receive ongoing support in your journey to becoming a masterful presenter. 🔥 Lifetime Access: Enjoy lifetime access to course materials, updates, and a growing library of resources to continuously sharpen your skills. 🔥 Certificate of Completion: Showcase your newfound expertise with a certificate of completion, a valuable addition to your professional portfolio.   🌈 Don't miss this opportunity to transform your presentations and captivate your audience like never before! Enroll now and take the first step towards becoming a master communicator.   🚀 Ready to Zoom in on Engaged Audiences? Enroll now and embark on a transformative journey to presentation excellence! 🚀 Course Curriculum Basic Overview 00:00 Plans and Pricing 00:00 Zoom Referral and Partnership Programs 00:00 Meeting Settings 00:00 Adding In Your Calendar 00:00 User Settings 00:00 Live Closed Captioning 00:00 Creating A Meeting - Part 1 00:00 Creating A Meeting - Part 2 00:00 Creating A Webinar - Part 1 00:00 Creating A Webinar - Part 2 00:00 Mobile Meetings and Webinars 00:00 Scheduling with Calendar 00:00 Managing Your Zoom Recording 00:00 Editing Your Zoom Recording 00:00 Transcribing Your Recording 00:00 Native Integrations - YouTube 00:00 Storage Integrations 00:00 Transcribing Your Recording 00:00 Conclusion 00:00 Advanced Overview 00:00 On Demand Webinars - Part 1 00:00 On Demand Webinars - Part 2 00:00 Streaming Webinars To Facebook Live - Part 1 00:00 Streaming Webinars To Facebook Live - Part 2 00:00 Streaming Webinars To Youtube Live - Part 1 00:00 Streaming Webinars To Youtube Live - Part 2 00:00 Zapier Integrations Overview 00:00 Zoom and Aweber 00:00 Zoom and Getresponse 00:00 Zoom and Meetup 00:00 Zoom and Eventbrite 00:00 Zoom and PayPal 00:00 Zoom and Stripe 00:00 Zoom and Manychat 00:00 Integration with Skype 00:00 Live Example - Part 1 00:00 Live Example - Part 2 00:00 Live Example - Part 3 00:00 Conclusion 00:00

Description Microsoft Office offers a wide range of working interface. Outlook app is one of them. It makes human life easier and faster than the previous time. Do you want to know how it works? How does it assist in human's the fastest activities? Look at the MS Office 365 - Outlook Web App course. It can solve your desired quest. The course incorporates the functions of Outlook such as reading and answering to emails, formatting and creating messages, regulating the mailbox, creating folders for organizations and the printing emails which enable the students working ability knowing all these facts. theMS Office 365 - Outlook Web App course will also teach how to maintain calendar, arrange meetings and appointment, and work with contacts and tasks. The purpose of the course is to make a learner far better than others. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 - Outlook Web App is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 - Outlook Web App is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Getting Started With Outlook Online Navigating the Outlook Views 00:08:00 Working with the My Day View 00:03:00 Creating a New Email Message 00:05:00 Attaching a File 00:03:00 Working with Email Replying to an Email 00:03:00 Liking an Email Message 00:02:00 Formatting Email Text 00:03:00 Working with Conversation View 00:02:00 Deleting Emails 00:04:00 Printing Emails 00:02:00 Using the Notes Feature 00:03:00 Managing the Outlook Mailbox Using Sweep 00:02:00 Flagging Emails 00:02:00 Creating a Rule 00:04:00 Editing a Rule 00:02:00 Working with Favorites 00:02:00 Organizing Mail Working with Folders 00:07:00 Working with Clutter 00:04:00 Pinning and Searching for Emails 00:03:00 Using the Focused Inbox 00:05:00 Using Groups 00:05:00 Customizing Outlook Customizing the Environment 00:07:00 Setting Out of Office 00:05:00 Showing BCC and Using Read Receipts 00:04:00 Working with Contacts 00:07:00 Exploring the Calendar Exploring the Calendar View 00:05:00 Working with Calendars 00:07:00 Working with Shared Calendars 00:06:00 Working with Tasks Viewing Tasks 00:02:00 Creating Tasks 00:03:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Business English tutoring course is designed to help adult learners improve their English language skills within a professional context. Participants will focus on developing their communication skills, vocabulary, and cultural understanding necessary for success in the business world. Through practical exercises, role-plays, and industry-specific materials, learners will enhance their ability to effectively communicate in English within various business situations.  Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English within a business setting. 2. Expand business-related vocabulary and improve language accuracy. 3. Develop listening skills to understand business conversations and presentations. 4. Enhance reading comprehension skills for business-related texts. 5. Write accurately and coherently for business correspondence. Course Outline: Week 1: Introduction to Business English - Introduction to course objectives, expectations, and methodology - Assessment of participants' current language proficiency and individual learning goals - Overview of key business English skills and areas of focus Week 2: Business Communication Skills - Developing effective oral communication skills for business settings - Role-plays and discussions related to common business scenarios - Enhancing fluency, clarity, and confidence in expressing ideas and opinions Week 3: Business Vocabulary Expansion - Expanding business-related vocabulary and terminology - Exercises and activities to reinforce and practice key business terms - Incorporating industry-specific jargon into oral and written communication Week 4: Business Writing Skills - Improving writing skills for business correspondence - Practice exercises for emails, reports, memos, and other business documents - Enhancing clarity, coherence, and professional tone in written communication Week 5: Listening and Comprehension in Business Contexts - Developing listening skills to understand business conversations, presentations, and meetings - Authentic listening materials related to various business topics - Strategies for note-taking, understanding accents, and extracting key information Week 6: Reading and Comprehension for Business - Developing reading skills for business-related texts - Strategies for skimming, scanning, and understanding complex business documents - Identifying main ideas, supporting details, and summarising key information Week 7: Business Presentation Skills - Developing effective presentation skills for business contexts - Techniques for organising content, engaging the audience, and delivering impactful presentations - Practice sessions with feedback and guidance Week 8: Business Negotiation Skills - Enhancing negotiation skills for business interactions - Role-plays and practical exercises for successful negotiations - Polishing language and strategies for effective business communication Week 9: Business Etiquette and Cultural Understanding - Understanding business etiquette and cultural nuances in professional settings - Developing intercultural communication skills for international business contexts - Practicing effective communication in diverse and multicultural environments Week 10: Business Networking and Socialising - Developing language skills for networking and socialising in business contexts - Role-plays and exercises for effective communication at conferences, events, etc. - Polishing conversational skills, small talk, and building professional relationships Week 11: Business Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures in a business context - Identification and correction of common errors in business writing and speaking - Exercises and activities to improve language accuracy Week 12: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills in a business context - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific case studies to provide further immersion and practical application of language skills.

Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary

During this course, we will cover all aspects of sales and business development of B2B business.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for business users, educators, students, and knowledge workers in a variety of roles and fields who want to be able to use the apps included in Google Workspace to create and manage various types of files and communicate and collaborate with colleagues. Overview In this course, you will use the various apps included in Google Workspace to work productively as part of a team. You will: Navigate the Google Workspace environment and use Gmail to send and manage email correspondence. Manage schedules using Google Calendar™. Communicate with colleagues over text, voice, and video using Google Chat and Google Meet. Store and share files using Google Drive. Collaborate on documents using Google Docs, Google Slides™, and Google Keep™. Collaborate on data using Google Sheets and Google Forms™. Collaborate on websites using Google Sites™. The core productivity apps that make up the Google Workspace? suite enable users to work together on a variety of projects and tasks across many different industries and job roles. This course will teach you how to work efficiently and effectively in apps like Gmail?, Google Drive?, Google Docs?, Google Sheets?, Google Meet?, Google Chat?, and more?all while participating in a collaborative team environment. Lesson 1:Getting Started with Google Workspace Topic A: Navigate Google Workspace Topic B: Send and Manage Email Using Gmail Lesson 2:Managing Schedules Using Google Calendar Topic A: Create and Manage Events Topic B: Customize Calendars Topic C: Create and Share Calendars Topic D: Create and Manage Tasks Lesson 3:Communicating Using Google Chat and Google Meet Topic A: Chat Using Google Chat Topic B: Participate in Meetings Using Google Meet Lesson 4:Storing and Sharing Files Using Google Drive Topic A: Add Files and Folders Topic B: Manage Files and Folders Lesson 5:Collaborating on Documents Using Docs, Slides, and Keep Topic A: Create and Edit Documents Using Google Docs Topic B: Design Presentations Using Google Slides Topic C: Take Notes Using Google Keep Lesson 6:Collaborating on Data Using Sheets and Forms Topic A: Create and Manage Spreadsheets Using Google Sheets Topic B: Design Surveys Using Google Forms Lesson 7:Collaborating on Websites Using Sites Topic A: Create and Edit Sites Topic B: Share and Publish Sites

Description Learn to organize your work based on priority and know to fulfil the task in time with proper daily planning. If you want to learn the secret strategies of making your work done by following the right daily plan, then enrol the Daily Planning Training course and starts learning. Planning is a must for every aspect of life including personal achievement, business goal or educational goals. As it allows you to prioritize your work and helps you to get more done in less time, planning is essential for achieving a certain goal. If you want success, then daily planning is a surefire way that will help you to obtain your goals and objectives. Instead of these, daily planning guides you to produce quality work and keeps you disciplined. The course is designed to teach you the techniques of planning achievable goals. Inside the course, you will learn how to become stress-free and plan in a way that is easily achievable. The methods of splitting the tasks into various time and ways will be discussed in the course. The necessity of daily planning, the strategies of saying 'No' or 'Yes', the methods of dealing with telephones, and other interactions will also be explained thoroughly. Apart from these, you will learn to analyse the gap of your current situation and the desired goal. To recapitulate, the course not only explains the importance of daily planning but also shows you how to plan effectively. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Daily Planning Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Daily Planning Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction & getting started An Introduction to Daily Planning FREE 00:04:00 The 2 week challenge - video 00:02:00 Let's set the scene Mind the gap! 00:03:00 Thieves & Pirates A short introduction to this section 00:02:00 Managing time pirates 00:05:00 Do I procrastinate? ..... I'll have to think about that! Why Is Big Data Important? 01:00:00 Let's tackle it NOW! 00:03:00 Not another meeting?! Marvellous Meetings 00:03:00 Interruptions, interruptions, interruptions ring, ring' 'do you have a minute' & the FAT attack 00:03:00 The holy grail The 'zero inbox' 00:05:00 PPPPP PPPPP introduction 00:03:00 step by step 00:03:00 The to-do-list To-Do-Lists 00:02:00 Prime & down time Prime & down time 00:02:00 Daily planning chart What a plan looks like and what goes where 00:02:00 Yes or No? just say 'no'! 00:04:00 'yes' 00:01:00 An action plan for success A 10 step plan for fulproof success 00:03:00 A daily planning visual metaphor - you don't want to skip this! I can't fit everything in.or can I 00:02:00 Summary Course Summary 00:02:00 Bonus Lecture Bonus Lecture 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00