Today, every individual and organisation is a publisher. You want everyone in your organisation to be a potential ambassador. And every employee has something to gain from raising their profile and showcasing their expertise. An effective content strategy allows you to deliver compelling stories to your audience in the most seamless way possible to make an emotional connection. This requires a mix of passion for the subject matter, a deep relationship with your audience, robust production processes, and the right tools. With a background in journalism and technology, we’ve worked on many projects that combine the two – including overseeing the iPad edition launches for Condé Nast in the UK, product ownership of a Digital Asset Manager for Condé Nast International, and developing and delivering content training for telco VEON. Publishers and brands we’ve worked with include WIRED, Time Out, GQ, Vanity Fair and Vogue – as well as solo entrepreneurs and startups who are trying to cut through the noise and get their message heard. In this course we'll cover the key elements of an effective content strategy: how to plan across multiple platforms, and how to implement your blueprint without exhausting yourself or your team. Sample learning content Session 1: Planning a content strategy Mapping and understanding your audiences. Defining your content objectives, for you or your organisation. Common pitfalls with poorly targeted content. Session 2: A content creation framework Finding ideas to generate a consistent stream of content. Idenitfying angles that will help you stand out from the crowd. Using different formats across multiple channels. Session 3: Keeping it going Simple processes to help hit deadlines and publish regularly. Balancing content creation and content creation. Creating a mix of evergreen and timely content. Session 4: Measurement and iteration Useful (and useless) metrics for content producers. Handling comments and joining the conversation. Iterating your content strategy based on feedback. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people. Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “The EMpower Network commissioned the content creation workshop to understand how to communicate effectively with a wide range of stakeholders. In light of covid-19, it’s more important than ever to communicate clearly especially as we’ve moved to remote meetings. The workshop was very insightful and Alan was a very engaging speaker making sure all attendees contributed and worked through real-life examples. Attendees praised the usefulness of the workshop and especially liked the content generation framework with one saying 'It has changed the way I think about communicating and given me a toolkit that I will use in both my work and personal projects'.” Shade Nathaniel-Ayodele | EMpower Network, Southwark Council
The Admin, Secretarial & PA - Mega Bundle online course is a comprehensive and tailored program designed to enhance your skills and knowledge in the field of administrative support. Whether you're aspiring to become a professional administrator, a skilled secretary, or a proficient personal assistant, this course provides you with the essential tools and techniques to excel in your role. This Mega Bundle course offers a wide range of modules that cover various aspects of administrative responsibilities. You'll delve into the fundamentals of office management, including organizing schedules, coordinating meetings, and maintaining effective communication channels. Additionally, you'll learn vital skills such as record-keeping, data management, and file organization, ensuring efficiency and productivity in your daily tasks. The course also focuses on honing your interpersonal and communication skills, as these are crucial in providing exceptional support to executives and teams. You'll gain insights into effective communication strategies, professional etiquette, and how to handle challenging situations with tact and diplomacy. Moreover, the Admin, Secretarial & PA - Mega Bundle online course goes beyond the traditional administrative roles by incorporating modules on project management, event planning, and even digital marketing. This allows you to expand your skill set and become a valuable asset in today's fast-paced and dynamic work environments. As an online course, it offers the flexibility to learn at your own pace and convenience. You can access the course materials from anywhere, at any time, making it ideal for busy professionals or individuals seeking to upgrade their skills while juggling other commitments. Upon completion of the Admin, Secretarial & PA - Mega Bundle online course, you'll have gained a comprehensive understanding of the administrative field, acquired practical skills, and developed the confidence to excel in your chosen career path. Whether you're looking to start a new career or enhance your existing role, this course provides the knowledge and tools necessary to thrive in the world of administration and support. Contains: Admin, PA and Secretarial Certification PA Telephone Skills Certification Touch Typing and Shorthand Executive Admin & PA Certification Level 3
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This one-day introduction workshop is intended for users who need to get to grips with the essentials of Microsoft Outlook. It will provide you with the basic skills you need to effectively start using Outlook to manage your emails, calendar, contacts, tasks and notes. This course will help participants: Send messages with added email options applied Quickly file messages away for safe keeping Manage messages and attachments Organise calendar meetings and check other people's schedules Respond to a meeting request Create a contacts list Manage daily tasks Use reading and folder panes Create and manage folders Use auto reply Use notes Utilise Outlook's printing functionality 1 Getting started Using the reading pane Using the folder pane Changing inbox views Managing the to-do bar 2 Emailing messages Replying to and forwarding messages Adding message options Attaching files to an email message Opening and saving attachments 3 Outlook folders Creating and managing folders Moving messages into folders Adding folders to favourites Using search folder Always moving messages in conversation Automatically move messages with rules 4 Managing messages Using instant search Finding messages by criteria Grouping and sorting messages Categorising messages Adding message follow up flags Filtering messages with the people pane 5 Using auto reply Replying to messages whilst you are away Managing auto reply settings Applying rules to auto reply 6 Outlook calendars Adding and editing appointments Adding calendar reminders Moving and copying appointments Creating all day events Recurring appointments Sharing your calendar Opening another user's calendar 7 Planning a meeting Arranging meetings Inviting attendees to meetings Responding to meeting invites 8 Outlook contacts Creating and editing a contact Saving emails as contacts Finding contacts Sending messages to contacts Creating contact groups 9 Adding tasks Creating and editing tasks Completing tasks Assigning a task to another user Responding to a task request 10 Notes Creating and editing tasks Emailing notes Sticking notes on your desktop 11 Printing Printing messages Printing calendars Printing contacts
For confident candidates with outgoing personalities and a relentless attention to detail, the field of Secretary & PA Diploma services is wide open. Professional personal assistants (PAs) are the ultimate multitaskers, hired to manage the personal affairs and activities of those they support. Some secretaries and PAs work for large corporations, while others are hired by a single executive, entrepreneur, or influential figure. Regardless of which path you take, becoming a trusted and respected PA or Secretary opens the door to a world of incredible career opportunities. Personal qualities and character, as well as hard skills, are important for success as a PA or secretary. It's simply a matter of learning the roles of PAs and secretaries in order to prepare for a rewarding career in the field. This Executive Secretary & PA Training could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. Learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the course. Our Executive Secretary & PA Training course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our Executive Secretary & PA Training course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes After completing this Executive Secretary & PA Training course, learner will be able to: Understand personal assistant fundamentals Understand business telephone approaches Understand information regarding shipping and mail services Understand travel arrangements Understand outline setting up conferences and meetings Understand management of time Understand systems for record keeping and filing Understand business writing techniques Understand communication skills Understand customer service Understand basics of microsoft office skills Why Choose Executive Secretary & PA Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Executive Secretary & PA Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Executive Secretary & PA Training Bundle Course Course 01: Executive Secretary & PA Training Course 02: Minute Taking Course 03: Networking Skills Training Course 04: Communication Skills Course Course 05: Level 4 Time Management Course Others benefits of this bundle course 5 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Executive Secretary & PA Training course] Course Curriculum Of Executive Secretary & PA Training Module 01: Personal Assistant Fundamentals Module 02: Business Telephone Approaches Module 03: Information regarding shipping and mail services Module 04: An Overview of Travel Arrangements Module 05: Outline setting up conferences and meetings Module 06: Management of time Module 07: Systems for Record Keeping and Filing Module 08: Business Writing Techniques Module 09: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills >>-------------<< Assessment Method After completing each module of the Executive Secretary & PA Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Executive Secretary & PA Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Executive Secretary & PA Training course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements There are no specific requirements for this Executive Secretary & PA Training course because it does not require any advanced knowledge or skills. Career path After completing this Executive Secretary & PA Training course, you may able to pursue a formal position in professional Executive PA services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant
Businesses Succeed by Focusing on Quality In this one-hour session, we will discuss tips to promote quality management and leadership within an organization and learn what leaders should do to promote quality and help make quality and process thinking part of the business culture. Quality should be a core value for most companies. Customers expect high-quality products and services from companies they frequent; otherwise they will go somewhere else. So it is essential to meet and exceed customer and employee expectations in order to not only survive but to thrive as a business. Therefore, an emphasis on quality improvement is crucial. This course will focus on how a structured approach to addressing and focusing on quality will enable your company to continuously improve quality and thus satisfy the all-important customer. What You Will Learn Discuss tips to promote quality management and leadership within an organization Suggest ideas for leaders to promote the topic of quality Emphasize the importance of process thinking as part of the business culture Quality Culture Quality Measurement, Metrics, and Decision Making Quality Projects and Project Tools Monthly Quality Results Meetings Leadership Support
Zoom has become one of the most important online meeting platforms in the world. If you want to work, teach, learn or talk with friends, you need to master ZOOM. And this is an excellent opportunity to become proficient with this software. We'll cover up everything about ZOOM in an easy step by step way like how to set up the program, sign up, schedule meetings, screen sharing, chatting and many more. You'll also be able to use all the tools while you're in the meeting. This comprehensive Master Course will introduce you to many cool features and shortcuts for ZOOM, which will help you to become a master in video conferencing. This ZOOM Meeting Masterclass consists of several modules that take only 40 minutes to complete. The course is accompanied by instructional videos, how-to instructions and advice. So, Let's begin!
Ready to leverage a future in the vast expanse of public sector services? Dream of making a significant impact in society while earning a competitive salary? Look no further. The demand for skilled public administrators, policy analysts, and public service coordinators in the UK has never been higher, with an average annual income ranging from £30,000 to £50,000. Introducing the "Public Administration, Public Policy & Public Services - CPD Certified" course bundle. The bundle features six comprehensive courses, providing a rich theoretical exploration of public administration, policy, and services. From core principles in the "Administration Coordinator" and "Office Administration & Skills Diploma" courses to legal nuances in the "English Law Course" and "Legal Advisor Training Course", you'll gain crucial knowledge. The "Compliance Management Course" offers insight into compliance practices, while the "Effective Minute Taking Training" enhances your recording efficiency. Whether you're an ambitious newbie or a seasoned professional looking to brush up on your knowledge, this course bundle will leave no stone unturned. It paves the way for a holistic understanding of public administration, policy and services, sharpening your analytical skills and providing a solid theoretical understanding that's essential to excel in these professions. Don't miss out on this opportunity to supercharge your career. Sign up for the "Public Administration, Public Policy & Public Services - CPD Certified" course bundle today and empower yourself with the knowledge that can open doors to an array of opportunities in the public sector. This Public administration, Public Policy & Public Services -CPD Certified Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Administration Coordinator Course 02: Office Administration & Skills Diploma Course 03: English Law Course Course 04: Legal Advisor Training Course Course 05: Compliance Management Course Course 06: Effective Minute Taking Training Learning Outcomes By the end of this Public administration, Public Policy & Public Services course, learners will be able to: Understand the core functions and responsibilities of public administration roles. Gain proficiency in office administration tools and techniques. Acquire foundational knowledge of the English legal system. Develop skills to advise on common legal matters in public service. Understand the significance and application of compliance management. Learn the techniques of efficient and effective minute-taking. Grasp the integration of legal knowledge in public administration and services. This bundle is meticulously crafted to provide learners with a well-rounded education in public administration, policy, and services. A deep dive into these courses will unravel the dynamics of administrative coordination, the importance of effective office management, the intricacies of English law, the role of legal advisors, the essence of compliance in the modern age, and the significance of minute-taking in official meetings. By embarking on this learning journey, you'll be adeptly preparing yourself to navigate and excel in the complex maze of public service, ensuring not just personal growth but also contributing significantly to societal development. The benefits of undertaking these courses extend beyond mere knowledge acquisition. You'll be endowed with the skills and comprehension to improve processes, enhance office efficiency, understand and implement legal and compliance guidelines, and ensure accurate documentation of crucial discussions. In essence, you become an asset to any organization, ready to shoulder responsibilities and drive results. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Public administration, Public Policy & Public Services bundle is ideal for: Aspiring public administration professionals. Legal enthusiasts aiming for a career in public services. Office administrators keen on honing their skills. Individuals interested in compliance and governance roles. Requirements You will not need any prior background or expertise to enrol in this Public administration, Public Policy & Public Services bundle! Career path Administration Coordinator Office Manager Legal Advisor in Public Sector Compliance Officer Minute Taker for high-level meetings Public Policy Developer Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Register on the Corporate Trainer today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Corporate Trainer course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Corporate Trainer course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Corporate Trainer course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Corporate Trainer Prepare your environment PROMO 00:07:00 Welcome 00:01:00 Step 1 prepare your environment 00:01:00 Creating your team Vision, Mission and Strategy 00:08:00 Eliciting your team Values 00:07:00 Defining your team Goals 00:06:00 Manage your team Step 2 Manage your team 00:01:00 Expanding Credibility 00:03:00 The Trust formula 00:05:00 The Situational Leadership model 00:15:00 Engaging your team with Gallup 00:06:00 Review your results Step 3 Review your results 00:01:00 Lead regular team meetings 00:05:00 Lead One on One meetings 00:04:00 Facilitate your quarterly team meetings 00:03:00 Closing 00:02:00 Additional Resource Resource : Corporate Trainer 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.