Step into the shoes of a duty manager without ever stepping out your door. This online course is tailored for those looking to sharpen their leadership skills, polish their decision-making, and truly understand what it means to hold the reins when it matters most. Whether you're supervising a bustling hospitality venue or overseeing a fast-paced retail environment, this training is designed to help you manage with confidence, clarity and a calm head when things get lively. With modules focused on communication, conflict handling, operational know-how, and team leadership, you'll gain the knowledge you need to lead from the front—even if you're logging in from the back office. Our content is built for the modern professional: concise, engaging, and ready when you are. No fluff, no filler—just straight-talking training that delivers what matters. If you’re ready to take charge like you mean it, this course is your next step. Key Features of Duty manager Bundle CPD Accredited Duty manager Course Instant PDF certificate Fully online, interactive Duty managercourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Duty manager Bundle course to excel! To become successful in your profession, you must have a specific set of Duty manager skills to succeed in today's competitive world. In this in-depth Duty managertraining course, you will develop the most in-demand Duty manager skills to kickstart your career, as well as upgrade your existing knowledge & skills. Duty manager Curriculum Course 01: Service Manager Course 02: Team Leader & Management Training Course 03: Operations Management - Advanced Diploma Course 04: Customer Service Course 05: Facilities Management and Workplace Services Course 06: Workplace Communication Management Course 07: Compliance and Risk Management Course Course 08: Retail Management Course 09: Level 3 Health & Safety In The Workplace Training Course 10: Facilitating High Performing Meetings Accreditation This Duty manager bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Duty manager course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Duty manager basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Duty manager Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Course Overview The Mastering Outlook course is a step-by-step guide to using Outlook for learners of all levels. It starts with the very basics, from familiarising with the Outlook environment, to navigating the interface. Through video instruction, you will learn how to create tasks using this software, set up meetings, import files, and manage other work activities. By the end of this course, you will be fully proficient in this software, and will be able to use it confidently to manage your emails efficiently, create professional emails and manage work-related tasks. Whether you are a complete beginner or looking to update your skills, this course will fully familiarise you with Outlook's tools and features. You will gain complete mastery of Microsoft Office in just one week. This best selling Mastering Outlook has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Mastering Outlook is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Mastering Outlook is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Mastering Outlook is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Mastering Outlook, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Mastering Outlook will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Mastering Outlook to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Leadership, Agile Project Management and Data Analysis - 3 in 1 course will set you up with a solid foundation to become a confident manager and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this course for? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Diploma in Leadership and Management at QLS Level 4 Personal Effectiveness - How to be an Awesome Professional Monday: Self-confidence Tuesday: Personal Time Management Wednesday: Assert Yourself Thursday: Problem Solving Friday: Presenting Managing Individuals - How to Get the Best From Your People Monday: Goal Setting Tuesday: Delegation Wednesday: Feedback Thursday: Poor Performance Friday: Coaching Communication Skills - How to Make Your Management Voice Heard Monday: Listening Tuesday: Motivating Wednesday: Meetings Thursday: Negotiating Friday: Conflict Team Management - How to Create and Keep a High Performance Team Monday: The Power of Teams Tuesday: Team Development Wednesday: Team Maintenance Thursday: The Four Essentials of Team Management Friday: Team Meetings Manager's Toolkit - How To Adapt to Whatever the Job Throws at You Monday: Emotional Intelligence Tuesday: Transactional Analysis Wednesday: The SCOPE Process Thursday: Selecting Management Styles Friday: The Powerhouse Loop Resources Resources - Leadership & Management Level 4 Agile Project Management Module 01: Introduction Module 02: What is Agile Project Management? Module 03: What is Agile Manifesto? Module 04: Four Foundational Agile Values Module 05: Twelve Supporting Agile Principles Module 06: Role of Leaders in Agile PM Module 07: Managing Diversity in an Agile Team Module 08: Importance of Leadership in Agile Module 09: SCRUM Methodology Module 10: Extreme Programming Methodology Module 11: Stages of Agile Project Management Module 12: Importance of Accountability Module 13: Agile Team - Values & Ethics Module 14: Agile Team Management Module 15: Pitfalls to Effective Communication Module 16: Tips for Effective Communication Assessment Data Analysis Data Analysis 101 Assessment
Empower yourself with our Confidence Building Training: Personal Development Skills course. Enhance your self-assurance, communication prowess, and leadership abilities. Gain practical strategies to overcome obstacles, project confidence in the workplace, and cultivate respectful relationships. Elevate your personal and professional growth with expert guidance and interactive learning experiences.
Master the art of minute-taking with our comprehensive Minute Taking Course. Learn essential techniques to accurately record meetings, summarize discussions, and capture key decisions effectively. Enhance your organizational skills and become an invaluable asset in any professional setting. Enroll now to elevate your note-taking proficiency and advance your career!
Highlights of the Course Course Type: Online Learning Duration: 1 Hour 15 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about meeting management Understand the core competencies and principles of meeting management Explore the various areas of meeting management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Master the skills you need to propel your career forward in meeting management. Equip yourself with the essential knowledge and skillset that make you a confident manager and take your career to the next level. This comprehensive course is designed to help you reach your professional goals. The skills and knowledge that you will gain through studying this meeting management skills for managers course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This meeting management skills for managers course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This comprehensive course will teach you the theory of effective meeting management practice and equip you with the essential skills, confidence and competence to assist you in the meeting management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in meeting management. This meeting management skills for managers course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for meeting management professionals who are aspiring to specialise in meeting management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This meeting management skills for managers course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this meeting management skills for managers can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This meeting management skills for managers course online has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This meeting management skills for managers course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This meeting management skills for managers course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction - Top Tips for Meetings Introduction - Top Tip for Meetings 00:02:00 Get ready... Preparing for Your Meeting What Do You Want? 00:02:00 What Type of Conversation? 00:06:00 Your meeting agenda 00:03:00 Who is leading the meeting? 00:04:00 Housekeeping 00:04:00 Meeting Structure - How to Get Your Meeting Right The two most important parts of a meeting 00:02:00 Build rapport with FROGS 00:03:00 Build rapport with FROGS 00:03:00 Projecting Executive Presence Project Presence - Introduction 00:01:00 Power Presence Part 1 00:06:00 Power Presence Part 2 00:03:00 Power Posture 00:04:00 Power Poise 00:01:00 How to Create a Strong, Positive Impact Create Impact by Selecting 00:03:00 Create Impact by Structuring 00:03:00 Create Impact by Simplifying, Synthesizing, and Summarizing 00:04:00 How to Generate Gravitas - Give off a Sense of Authority Slow and deliberate 00:04:00 Stillness and Silence 00:06:00 The Universal Answer to any Question 00:04:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Selling isn’t just about pushing products – it’s about conversations, timing, and knowing how to build trust without sounding like a script. This Sales Skills course helps learners grasp the essentials of persuasive communication, structured selling techniques, and relationship-focused approaches that actually work – whether you're closing deals over the phone, via email, or online platforms. It’s designed to sharpen your ability to identify buying signals, manage objections with confidence, and keep conversations naturally flowing towards a positive outcome. Whether you're new to the world of sales or you’re aiming to sharpen the edges of your approach, this CPD-accredited course offers a clear path to refining your strategies without wading through fluff. With modules tailored to today’s fast-paced digital environments, you’ll learn how to adjust your tone, time your follow-ups smartly, and build rapport in ways that feel authentic. No jargon, no awkward pitch lines – just solid sales skills that help people say “yes” more often. Alongside the lessons, you also get a certificate for free after passing the course for all your career advancement needs. With tutor support, a money-back guarantee and CPD certification, there's no better course out there for you to learn about Sales Skills - CPD Accredited. Enrol now and we'll see you in class. P.S. - there's a full curriculum breakdown given in the description section below. Check it out if you want more information about the course and the topics it covers. Course Curriculum: Module One: Basic Rules for Sales People Module Two: Cold Calling Module Three: Face-to-Face Meetings Module Four: Rapport Building Module Five: Sales Presentations Module Six: Results Selling Module Seven: Handling Negotiations Module Eight: Dealing With Objections Module Nine: Closing the Sale Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Sales Skills - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Sales Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Skills - CPD Accredited training.
Description: Project management involves skills and expertise which can help to run small to large projects in a very efficient way. Project management basically involves breaking down the workload into smaller sections and delegate the responsibilities to abled supervisors. Professional Project Management Diploma will give you all the knowledge about it. In this course, firstly, you will learn about the basics of project management. You will also learn work and resource breakdown structure, preparation of a basic schedule, project planning worksheet, etc. After that, you will get to know how to plan, sell and prepare a project, the role of a project manager, budgeting, teamwork and development, communication, etc. This course contents will help you to be better prepared for the future. Learning Outcomes: Narrate what has been mean by a project Decode what it means by a project management Locate the benefits of projects Recognise the stages of a project's life cycle Learn of selling ideas as well as making presentations linked to a project Learn how to prioritise projects Commence conceptualising the project, involving goals, as well as vision statements Apply project planning tools Learn how you can contribute to build a Statement of Work Realise what has been meant by a project Locate the steps that must be taken to accomplish projects on time as well as on budget Achieve a better capability so as to sell your ideas as well as prepare presentations Learn how to have knowledge of simple methods as well as tools to plan along with track your project Learn the techniques to keep the team motivated and focused at the same time. Realise what has been meant by a project Differentiate between a Project Charter as well as Statement of Work (SOW) Apply a SOW to commence your project planning Generate a Work Breakdown Structure so as to determine tasks required for completing a small project Produce a project schedule rooted on project tasks along with the resources Build a Resource Breakdown Structure in order to fix specific resources required for completing a small project Accomplish a Project Planning Worksheet in order to act like a touchstone for your project completion Recognise your project's tasks as well as resources Give orders for tasks applying the Work Breakdown Structure Make schedule tasks skilfully Exploit the fundamental planning tools for example, a Gantt chart, PERT diagram, as well as network diagram Make a project budget Rectify the project budget as well as schedule to attain targets Identify and manage risks Recognise and learn to manage risks Make a final project strategy Implement and make an end to a project Improvise as well as manage a change control formula Think thoroughly when selecting a project team Create the best of an assigned team Assist team switch on to different stages to be a high-functioning unit Boost productivity at team meetings Give rewards and inspire your team Enhance and apply a communication plan Have regular communications with sponsors and executives more positively Recognise plans to deal with problem with team members Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Professional Project Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Professional Project Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Professional Project Management Diploma - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Professional Project Management Diploma - Old Version Module - 1 Defining Projects and Project Management 00:15:00 The Role of a Project Manager 00:05:00 Pre-Assignment Review 00:15:00 How Can Projects Help Me? 00:15:00 A Project's Life Cycle 00:15:00 Selling a Project 00:15:00 Creating a Vision 00:05:00 Project Goals 00:15:00 Laying Out the Project 00:15:00 Module - 2 Project Risks 00:15:00 Contingency Planning 00:15:00 What Really Needs To Be Done? 00:30:00 The Work Breakdown Structure 00:15:00 Planning Tools 00:30:00 Budgets 00:15:00 Teamwork 00:15:00 Developing Teams 00:30:00 Aspirinia 00:00:00 Closing Out a Project 00:15:00 Team Meetings 00:30:00 Project Presentations 00:15:00 Module - 3 Project Management Basics 00:15:00 Beginning the Project Planning 00:30:00 The Work Breakdown Structure 00:15:00 Preparing a Basic Schedule 00:15:00 Resource Breakdown Structure 00:17:00 Project Planning Worksheet 00:15:00 Module - 4 What Really Needs To Be Done? 00:15:00 The Work Breakdown Structure 00:15:00 Scheduling Techniques 00:30:00 Budgeting Tips and Tricks 00:15:00 Assessing Project Risks 00:15:00 Preparing the Final Plan 00:15:00 Making it Fit 00:15:00 The Execution Phase 00:15:00 Controlling Changes 00:15:00 Closing Out a Project 00:15:00 Module - 5 Choosing the Project Team 01:00:00 Building a Winning Team 00:30:00 Managing Team Meetings 00:30:00 Easy Ways to Reward Your Team 00:30:00 Developing a Communication Plan 00:30:00 Communicating with Sponsors and Executives 00:30:00 Dealing with Problem Team Members 00:30:00 Mock Exam Mock Exam- Professional Project Management Diploma 00:30:00 Final Exam Final Exam- Professional Project Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Project Management Course (Project Manager) - Updated 2024 Are you ready to elevate your career and become the project manager everyone turns to when success is the only option? Whether you're a budding professional or a seasoned expert looking to sharpen your skills, our Project Management Course is your gateway to mastering the strategies, tools, and mindset needed to lead any project to triumph. According to Reed a Project Manager can earn from £45,000 to £55,000 in a year depending on qualification, experience, location and other factors. Our project management course will teach you everything from organising meetings and conferences to conflict, risk and stress management. Don't miss out on this opportunity to become the project manager who can turn vision into reality. Join our Project Management Course and gain the skills that make you stand out in any industry. Key Features: CPD Certified Project Management Course course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Project Management courseis a smart investment in your professional future. Our Project Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Project Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Project Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Project Management Course (Project Manager): Module 01: Introduction to Project Management Module 02: PMBOK and PMI Principles Module 03: Navigating Global Project Landscapes Module 04: Understanding Project Life Cycles Module 05: Strategic Time Management in Projects Module 06: Ensuring Quality Management in Projects Module 07: Mastering Effective Planning & Scheduling Module 08: Human Resource Management Strategies Module 09: Performance Management Techniques Module 10: Talent Management Practices Module 11: Organising Meetings and Conferences Module 12: Efficient Management of Resources Module 13: Strategies for Change Management Module 14: Business Resilience and Crisis Management Module 15: Effective Conflict Management Approaches Module 16: Stress Management Strategies Module 17: Enhancing Communication Skills Module 18: Procurement & Purchasing Management Strategies Module 19: Comprehensive Risk Management Strategies Learning Outcomes: After completing this Project Management Course you will be able to: Master project initiation, planning, execution, and closure processes with good project management. Apply PMBOK and PMI principles to enhance project management planning and execution. Navigate global project landscapes with insights into diverse cultural considerations. Implement time and quality management techniques for project management success. Develop human resource, talent, and performance management skills in projects through project management. Acquire proficiency in conflict resolution, stress management, and effective communication. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Project Management Course (Project Manager) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Project Management Course (Project Manager). Moreover, this course is ideal for: Aspiring project managers seeking comprehensive project management knowledge. Professionals transitioning into project management roles for career advancement. Team leaders and supervisors aiming to enhance their project management skills. Entrepreneurs managing projects within their businesses. Individuals looking to understand the complexities of project management. Anyone who wants to know more about project management. Requirements There are no requirements needed to enrol into this Project Management Course (Project Manager) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Project Management Course (Project Manager) course. Career path After finishing this Project Management Course (Project Manager)you will have multiple job opportunities waiting for you. Some of the following Job sectors of Project Management Course (Project Manager) are: Project Manager Programme Manager Project Coordinator Risk Manager Procurement Manager Change Management Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.