166 Meeting Skills courses delivered On Demand

Overview Communications & Public Speaking for Beginners Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communications & Public Speaking for Beginners Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Communications Mastery Quick, Ethical Ways to Cheat Your Way to Communication Success 00:03:00 You Are In Great Company - Find Out Who 00:02:00 GPS for Your Communications 00:02:00 You Will Be Motivating, Not Data Dumping 00:04:00 Exciting New Update to this Course 00:01:00 Getting Feedback So It Won't Hurt 00:03:00 Yes, Even Beginner CAN Tell Stories 00:04:00 Powering Your Points with Images and Slides 00:04:00 Practice in the Friendliest Environment of All 00:04:00 Test Tubes for You 00:03:00 You Have Earned a Professional Critique 00:02:00 Time to Give TJ a Piece of Your Mind 00:01:00 You have Now Mastered Basic and Beyond Communication Skills 00:09:00 Extra-Tips on How to Get Over Nervousness and Being Scared 00:09:00 Section 02: Public Speaking Mastery Intro - Public Speaking for Beginners 00:02:00 These Simple Secrets Will Make You Look Like a Public Speaking Veteran 00:03:00 You Will Never Have to Be Scared, Even Though Everybody Else Is 00:01:00 This Is How You Get Your Audience to Do What You Want 00:01:00 Unlock the Keys to Motivating Your Audience 00:04:00 Getting Feedback the Right Way to Make You Stronger 00:03:00 Mastering the Easiest Public Speaking Technique of All 00:04:00 Your Picture Will Be Worth More the a 1000 Words 00:02:00 Only Perfect Practice Makes Perfect 00:03:00 You Can Pass the Ultimate Test 00:02:00 You Have Earned a Personalize Coaching Session Now 00:01:00 Conclusion - You Are No Longer a Public Speaking Beginner 00:02:00 Section 03: Presentation Mastery Intro - Presentation Skills for Beginners 00:01:00 4 Quick Tips to Improve Your Presentation Skills In the Next Five Minutes 00:04:00 You Now Know the Dirty Little Secret of Presentation Skills 00:03:00 Never Waste Time Starting a Presentation Again 00:02:00 You Can Get the Audience to Do What You Want 00:04:00 Never Be Convicted of Death by PowerPoint 00:03:00 The Easy Way to Tell Relevant Stories 00:06:00 Your Own Free Focus Group 00:03:00 The Most Efficient Way to Practice You Presentation Skills 00:02:00 Passing the Ultimate Test 00:03:00 Now You Have Earned Personal Coaching 00:02:00 Conclusion- You Are No Longer a Beginner at Presentation Skills 00:01:00 Section 04: Create Incredible and Inexpensive Talking Head Videos The Video Advantage in All Your Proposals - Quick Win! 00:02:00 Hype versus Reality - Why Most People Never Create Simple Video 00:04:00 Mastering the Human Side Of Looking and Sounding Your Best on Video 00:10:00 How This Course Will Improve Your Business 00:02:00 Your Proposals will Stand Head and Shoulders above Your Competitors 00:06:00 Your Clients Will Find You Their Most Responsive Partner Ever 00:02:00 Your Website Can Be Video-Centric 00:02:00 Now You Can Answer Frequently Asked Questions Just Once! 00:02:00 Talk Your Customers through Your Whole Business Process 00:03:00 Have an Even Greater Presence on YouTube 00:04:00 Speak Your Thought Leadership 00:02:00 Your Exciting Video Newsletters Will Outshine Text Newsletters 00:02:00 Your Client Video Testimonials Will Prove Your Credibility Beyond a Doubt 00:03:00 Facebook Live Will Never Scare You Again 00:04:00 Project Your Best Face on Skype and Zoom 00:02:00 Deliver Keynote Speeches without Ever Leaving Home 00:04:00 Supercharge Your Public Relations Efforts with Video 00:02:00 The Crisis Communications Secret Weapon 00:02:00 Drastically Reduce Your Time Training Employees and Others 00:02:00 Anything You Can Type You Can Now Speak on Video 00:01:00 Conclusion - You are Now Ready to Use Video Successfully in All Communications 00:02:00

Social Skills Mastery is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Social Skills Mastery and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Welcome 00:02:00 Start & Have Powerful First Interactions 3 Best Ways To Always Start A Conversation 00:06:00 What To Say In Social Interactions 00:11:00 Never Run Out Of Things To Say Again! 00:06:00 Winning Mindset For Social Success 00:05:00 Join Group Conversations 00:04:00 Develop Rapport & Connection Fast Connect With People Fast 00:04:00 Make People Like You 00:06:00 Attractive Social Energy 00:08:00 Destroy Your Social Fears Fear Of Approaching People 00:10:00 Fear Of Rejection 00:07:00 Fear Of What People Think Of You 00:07:00 Unleash Your Social Confidence Become Confident in Social Interactions 00:05:00 Become Socially Relaxed & Anxiety Free 00:04:00 Stop Being Shy Socially 00:04:00 Love Yourself 00:03:00 Stop Approval Seeking Behavior 00:04:00 Master The End Of The Interaction Leave A Conversation Politely 00:03:00 Last Impression 00:03:00 Body Language For Social Success Eye Contact 00:07:00 Smiling 00:05:00 Positive & Confident Body Language 00:05:00 Voice 00:03:00 Skills For Social Success Visualization Exercise 00:03:00 Talkative Mood 00:03:00 Your environment 00:05:00

Whether you're speaking in a team meeting or presenting in front of an audience, delivering a great speech is a huge achievement. Your presentation can strongly affect the way that people think about you. That's why public speaking causes so much anxiety and concern. The Perfect Presenting: Top Tips for Public Speaking with Alan Stevens course will be providing you with public speaking tips that help to overcome your anxiety, disperse myths, and better your performance. You'll introduce with a few scientifically-proven characteristics of compelling public speakers that you should follow to become an influential and inspiring leader. Besides, you'll learn multiple ways to hinder fear and learn to deliver a memorable speech. Also, learn how to draft the structure for your speech, and present winning speeches. What Will I Learn? Being confident to deliver any type of speech Being able to create and deliver a great speech at short notice Knowing how to create and deliver your core message Knowing how to handle any type of question Knowing how to cope with any problems Requirements: No prerequisites Introduction Introduction to the Course and Instructor FREE 00:03:00 So You've Been Asked to Make a Speech or Presentation: Key Questions 00:01:00 Designing Your Speech Assessing Your Audience 00:01:00 Objectives 00:01:00 What Do They Want to Hear? 00:02:00 Deciding Your Outcomes 00:02:00 Starting Your Speech 00:02:00 The Key Opening Statement 00:02:00 The Core Message Exercise 00:01:00 The Close 00:01:00 Closing Professionally 00:03:00 Keeping Them Interested 00:03:00 Using Notes 00:03:00 Rehearsing 00:02:00 Preparation Preparing to Speak 00:02:00 Controlling Your Nerves 00:02:00 The Day Before 00:02:00 On The Day 00:02:00 Failsafe Measures 00:02:00 Handling Questions 00:05:00 Presentation Aids Presentation Aids 00:03:00 Handouts: What Will They Add? 00:02:00 How Much Information? 00:01:00 Using Graphics 00:01:00 How to Present like a Professional Speaking like a Professional 00:02:00 Perfect Performing 00:01:00 Keeping to the Point 00:02:00 WIIFM? 00:01:00 Conclusions Summary 00:01:00 Next steps / Resources 00:01:00 Course Certification

Be an excellent manager and master the skills of management through the Management Skills for New Managers course. The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know 'lean management' problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying. In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently. Requirements There are no requirements for this course other than the desire to become a highly successful manager. What Will I Learn? Motivate your employees and create high engagement and empowerment. Provide specific job training for your team members. Lead teams to become high performing teams engaged in continuous improvement. Understand and develop 'lean management' problem-solving and process improvement. Resolve conflicts with others and among team members. Who is the target audience? New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes. Any manager wanting to improve their people management skills. Introduction to the Essential Skills Introduction FREE 00:09:00 Self-Assessments FREE 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:09:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Management Skills for New Managers 00:00:00

Description Do you need to lead one-on-one meetings in your workplace? If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time. One-on-One Meetings Serve Many Purposes They may be for Goal setting Performance review - formal and informal Tasking and progress monitoring Briefing Problem-solving and addressing issues Care and support Guidance Coaching or mentoring Performance feedback ...Even reprimands   But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training. So, in this course, we'll cover: The different types of one-on-one meeting Planning and preparing your meeting Putting together an effective agenda How to build rapport How men and women each perceive a mixed meeting - with advice for each How to listen well Questioning skills How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader.   As a result, you'll be able to: Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.   Prior Experience The only prior experience you need is some exposure to organizational life. However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..   Who is this course for? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting   Your Tutor: Dr Mike Clayton Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. Mike is supported by Felicity Dwyer Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK. What Will I Learn? Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Who is the target audience? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Requirements You should be a professional, manager, or supervisor who leads one-on-one workplace meetings ...or be expecting to lead them in the near future. Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-One Meetings 00:04:00 How to Prepare for Your Meeting 00:02:00 Preparing your Agenda 00:05:00 Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint Meetings 00:04:00 Informal Feedback Meeting 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Closing Last Thoughts 00:02:00

Being able to speak in public is essential to success in any work field. If you are in a hurry to master public speaking and presentation skills, then why not join us and become a great speaker and presenter right away. The Public Speaking Presentation Skills is designed to help you become a better speaker. In this course, you will learn the fundamental components of successful public speaking. Learn the tips to look comfortable, confident and relaxed in front of your audience. The course will also teach you how to increase your communication skills as well as understand and convince your audience, entice them with an undefiled presentation, managing your body language correctly, key themes and sentences. Upon completion, you will comfortably speak in public regardless of whether you are sitting or standing, regardless of audience size. What Will I Learn? Look comfortable, confident and relaxed when speaking and presenting Be understood by the audience Have key messages remembered by the audience Influence the audience to take desired action Requirements A desire to become better at public speaking and presentation skills in the shortest time possible A cell phone, webcam or laptop with a video recording device A willingness to learn public speaking and presentation skills by actually speaking, not just watch videos or reading Who is the target audience? Individuals of any public speaking and presentation skill level looking to improve dramatically in a short time period Quickly Become an Excellent Speaker and Presenter 2 Lectures Quick Wins! The Secret to Using Speaker Notes Effectively FREE 00:01:00 Avoiding The Initial Wrong Turn Most Speakers and Presenters Make FREE 00:02:00 Concluding the Beginning of Your Public Speaking and Presenting Skills Journey Developing Expert Judgment for Your Public Speaking and Presenting Opportunities 00:05:00 The Radical Yet Simple Solution To Finding Great Messages FREE 00:03:00 Your Stories Will Make Your Ideas Unforgettable 00:07:00 Your PowerPoint Will Create Engagement, Not Slumber FREE 00:07:00 Passing the Ultimate Presentation Skills Test Building an Ethical Cheat Sheet Just for You 00:05:00 This Is The Do Or Die Moment For Your Speaking Improvement 00:06:00 There Is a Perfect Test for Your Speech Or Presentation 00:05:00 I Will give You a Personalized Professional Presentation Critique Right Here 00:02:00 The Successful Public Speaking and Presentation Skills Path Continuing Your Path of Public Speaking and Presentation Skills Improvement 00:03:00

Online meetings are a method for businesses to reduce face-to-face business gatherings while significantly minimising travel time and expenses, by alternately holding the business gatherings over the Web. If online meetings not run professionally, they waste everyone's time and can put significant projects at risk. If online meetings are part of your daily work routine, then it becomes reasonable to fall victim to some unyielding meeting faux pas. This Online Meeting Etiquette course assists you to learn the fundamental skills needed to succeed in online meetings. You'll understand the basics of business etiquette and professionalism when you're conducting an online meeting, whether from home or at work. In addition to that, you'll learn about the principles of professional behaviour and online interview etiquette. Furthermore, enhance your knowledge about planning and attending business gatherings and multicultural manners. What Will I Learn? Understand Online Meetings Prepare to Host a Meeting Conduct a Meeting Understand Meeting Etiquette for Participants Requirements Basic computer skills Introduction Introduction FREE 00:01:00 Understanding Online Meetings Getting Started 00:02:00 Preparing to Host a Meeting Learning the Software 00:02:00 Scheduling the Meeting 00:03:00 Preparing Your Space 00:04:00 Conducting a Meeting Prepping the Meeting 00:01:00 Running the Meeting 00:03:00 Meeting Tips for Presenters 00:03:00 Handling Technical Difficulties 00:02:00 Concluding a Meeting 00:01:00 Meeting Etiquette for Participants Meeting Tips for Participants 00:03:00 Conclusion Course Recap 00:01:00 Course Certification

The purpose of this How to be a Presenter People Want to Listen to Again & Again is to allow you to deliver effective presentations to suit every audience and industry. The course will teach you how to deliver presentations in real-time settings with the ability to react and adapt to new data and end with a call-to-action which will monetise and justify the audience's time. You will get all the techniques of developing engaging speech that will attract your audience. You will learn how to deliver incredible presentations to audiences and make the experience so memorable that audiences will want to follow up with meetings, orders, partnerships and other ROI activities. After successfully completing the course, you will be able to create a unique and audience-centric presentation and make the audience engaged. What you'll learn By the end of this course you will be able to open a presentation that is: confidently delivered unique professional audience-centric memorable with clear key aims, messages & objectives congruent with you and your style, the venue, and the audience Requirements None An Introduction to the 8 Awesome Presentation Openings Course An Introduction to Presentation Skills - 8 Awesome Openings FREE 00:05:00 Do you want to be ordinary? Describing & explaining a box standard or traditional presentation opening 00:06:00 "imagine" Describing & explaining an 'imagine', or 'suppose' presentation opening 00:07:00 Be seen as up-to-date Describing & explaining a topical presentation opening 00:06:00 What & why - its quite simple really Describing & explaining a 'What & Why' presentation opening 00:05:00 Let me get in your mind! Describing & explaining an audience thought provoking presentation opening 00:08:00 Can I have a volunteer...or two? Describing, explaining & showing how to open with audience 00:05:00 A picture paints a 1000 words - or more Describing & explaining the use of imagery in your presentation 00:10:00 Are you listening? Describing & explaining how audio can be used to open your presentation opening 00:10:00 What can we conclude? Which one should you choose 00:05:00 Course Certification

Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00

Presenting information clearly and effectively is a key skill to get your message or opinion across and, today, presentation skills are required in almost every field. This Presentation Skills - The Art of Presenting is perfect for those with experience of presenting, who want to improve their communication delivery style and the impact of their business presentations. The Presentation Skills - The Art of Presenting will teach you practical techniques to overcome presentation nerves (such as self-talk and audience interaction skills), detailed tips for excellent PowerPoint presentations, speaking entirely without notes, and dealing with common problems many public speakers face. Learn how to improve your business presentation skills, to present with impact. Whether you are a student, administrator or executive, if you wish to start up your own business, apply for a grant or stand for an elected position, you may very well be asked to make a presentation. This can be a very daunting prospect. Our course is designed to help. On completion of this course, you will be calm, collected, well prepared and confident that the audience will understand and enjoy your talk.  What Will I Learn? Create and deliver impressive presentations. Manage public speaking nerves. Increase influencing skills by communicating the right message in the right way. Be noticed as a potential leader by management. Provide learning experiences for adult audiences. Requirements There is no pre-requisite for this course. Students need to bring an enthusiastic attitude. Students will get the most out of this course if they have a presentation they want to deliver Getting Started Welcome and Getting to Know Your Instructor FREE 00:03:00 What will you learn? 00:03:00 Who is this Course For? 00:03:00 Prepare Your Presentation Step 1 - Preparation 00:03:00 Step 2 - Get to Know Your Audience 00:03:00 Step 3 - Set Your Objectives 00:03:00 Step 4 - Consider Your Approach 00:03:00 Step 5 - Make a Presentation Plan 00:02:00 Step 6 - Presentation Strategies & Techniques - Giving People a Rea 00:03:00 Step 6 - Presentation Skills 00:04:00 Step 6 - Effective Communication 00:03:00 Step 6 - Verbal Communication 00:06:00 Step 6 - Motivational Language 00:02:00 Step 6 - Non Verbal Communication 00:08:00 Step 6 - Telling Stories 00:01:00 Step 6 - Memorable Content 00:03:00 Step 6 - RER Method 00:01:00 Step 6 - Using Case Studies 00:02:00 Step 6 - Calming the Nerves 00:04:00 Step 7 - Prepare Your Materials 00:10:00 Step 8 - Practice 00:02:00 Step 9 - Evaluation 00:03:00 Step 10 - Presentation Day 00:02:00 Contingencies 00:03:00 The Final Word Guest Interview 00:04:00 Wrap Up 00:02:00 Workbook Workbook - Presentation Skills - The Art of Presenting 00:00:00 Course Certification